What Jobs are available for Senior IT in Hong Kong?

What You'll Do:

• Beyond day-to-day troubleshooting, this role will focus heavily on strengthening and maintaining our IT security, ensuring both our people and our systems remain safe and efficient as the company scales.

Technical Support:

• Provide helpdesk support for the global corporate team, while documenting solutions and building self-help resources/SOPs for common issues
• Provide basic IT support for our franchise owners for their assigned Google Workspace licenses
• Build out the company's first ever internal IT Tier-1 technical support function to handle the most common IT issues (e.g password resets, troubleshooting), with you functioning as Tier-2
• Ensure smooth operation and troubleshooting for the Hong Kong office infrastructure including meeting room AV systems, video conferencing, and network connectivity

Hardware Management:

• Oversee the full lifecycle of IT assets: procurement, setup, configuration, deployment, and depreciation/e-waste
• Maintain accurate hardware and equipment inventory records, ensuring compliance with corporate security standards
• Perform physical troubleshooting of all Hong Kong office electronic equipment, ensuring devices function as well as possible
• Facilitate IT onboarding for new employees, including account setup, device provisioning, and training on company IT systems and security protocols

Software Management:

• Manage and optimize all company third-party SaaS platforms, ensuring secure configurations, efficient licensing, and cost control
• Maintain a running budget and contract tracking of all software products using our internal software database
• Where possible, fold any relevant tools into our SSO / SCIM management framework

IT Security & Infrastructure:

• Own endpoint security for the company, implementing and monitoring antivirus, endpoint detection, firewalls, and intrusion prevention solutions
• Establish and enforce IT security policies, including device encryption, identity and access management, and data protection practices
• Conduct regular audits and risk assessments to proactively identify vulnerabilities and mitigate threats
• Lead incident response in the event of a security breach, ensuring quick containment, investigation, and remediation

IT Projects & Scalability:

• Lead and contribute to projects that enhance internal IT infrastructure and security as Sandbox VR expands globally
• Partner cross-functionally to ensure systems scale securely, reliably, and cost-effectively

Responsibilities:

• Managing audio-visual equipment to support school events
• Editing videos and other multimedia contents
• Provide technical support for mobile computing devices and Learning Management Systems

Requirements:

• Possess Higher Diploma / Associate degree holder or above in Computer, Science/Engineering or other related disciplines
• Good knowledge of iOS, Microsoft Windows, Microsoft Office
• Proficient in written and spoken English & Chinese
• Strong communication and interpersonal skills
• Actively keeping pace with technological advancements

Remuneration will be commensurate with qualifications and experience. Please submit application with a full curriculum vitae, including present and expected salary by email to:

Deadline for Application: 22 September 2025

(Information submitted will be used for recruitment purposes only.)

Job Description

The Senior IT Architect / IT Architect (Application) is responsible for providing strategic technical directions, design and implementation principle on Application, API and Microservice architecture to the Bank. The right candidate becomes a member of our IT Architect Office which is the technical authority to govern, design and build enterprise-level architecture for the Bank.

Job responsibilities

• Build Enterprise Application Architecture to align with the technology roadmaps of the Bank.
• Define end-to-end IT strategy, standard and process, establish framework and operation model for API-led and Microservices architecture applications on cloud-based and container platform.
• Develop and maintain architecture principles, standards and best practices related to enterprise architectures, and ensure they are consistently applied.
• Facilitate legacy applications transformation to new API platform and Microservice architecture.
• Standardize CI/CD setup for DevSecOps, API management tools and automated deployment with API monitoring and service management mechanisms.
• Identify, evaluate and manage the associated risks related to Application and Cloud architecture.
• Research, identify, and evaluate new technologies or products in the related area that are of value to IT strategy.
• Provide advisories for technology innovations for business challenges.

Experience and Qualifications

• Degree holder in Computer Science, Information Technology or related disciplines.
• At least 10 years of post-qualification IT experience with minimum 5 years in Application Architect related roles, preferably in banking or financial services industries.
• Strong experience in managing enterprise IT application architecture, and providing advisories for technical solution of various IT projects and applications of the Bank.
• Strong understanding of enterprise IT application architectures, particularly in IaaS, PaaS, SaaS enterprise cloud computing and containerized architectures and technology.
• Experience in working with Kubernetes container platform, Cloud platform, GitLab, CI/CD pipeline is a plus.
• Experience in digital transformation, transforming from Monolithic to Microservice application, Domain Driven Design (DDD) is a great plus.
• Good understanding of enterprise architecture frameworks, such as TOGAF.
• Good knowledge of emerging technologies, market best practices and industry trends.
• Excellent communication and interpersonal skills.
• Good command of both written and spoken English and Chinese (Cantonese and/or Mandarin).
• Proven strategic thinker to provide big picture and visions for future technology development.
• Self-motivated, open mindsets, good problem solving and troubleshooting skills with strong "can-do" attitude.
• Holder of related professional certificates will be an added advantage.
• Candidates with less experience will be considered as IT Architect.

The Senior IT Manager plays a pivotal role in overseeing the strategic delivery, management, and optimization of IT services and solutions across the organization.  This position is responsible for ensuring the seamless operation of IT infrastructure, robust cybersecurity, and application systems, while driving alignment with business objectives.

Key Responsibilities

• Oversee daily IT operations, including network infrastructure, cybersecurity, application support, ensuring high availability and performance
• Lead the deployment, maintenance and enhancement of ERP and manufacturing related platforms
• Manage IT projects, collaborating with stakeholders and vendors to ensure successful software implementations and ongoing maintenance, delivered on time and within budget
• Contribute to IT project budgets planning, negotiate contracts with vendors and implement cost effective solutions
• Supervise, mentor and develop a team of IT professionals, fostering a collaborative, inclusive and high-performing team culture
• Ensure IT system complies with industry regulations through regular audits, risk assessment and the implementation of robust cybersecurity measures
• Stay abreast of emerging technologies and recommend solution to enhance operational efficiency

Skills & Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field.  Professional certification(e.g. ITIL, PMP, CISSP) are highly desirable
• Minimum of 7-10 years of IT experience, with a proven track record of working closely with China-based IT team
• Extensive experience in managing IT applications and infrastructure in a manufacturing environment, with strong knowledge of ERP system.  Hands on experience with Epicor is a distinct advantage
• Demonstrated expertise in implementing manufacturing related IT solutions including OA, PLM, MES, WMS
• Exceptional analytical and problem solving skills with a keen attention to detail
• Outstanding communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders including senior executives
• frequent travel to China and overseas factory locations as required

Interested parties, please send your full resume stating your expected salary and date of availability to the Human Resources Department for application.  We offer successful candidates an attractive remuneration packages (Basic salary + Disc Bonus + Medical Scheme) and the opportunity to work in a dynamic and exciting environment.  (Data collected will be used for recruitment purpose only)

Job Duties:

• Provide technical support for IT infrastructure and assist in implementing IT projects involving various hardware and related appliances.
• Administer Microsoft 365, IT assets, regular data backups and server security operations, ensuring reliable file access for all users.
• Install, upgrade and replace corporate computers, peripherals, and mobile devices (hardware and software) according to corporate standards.
• Participate in related projects including office initiatives, etc.
• Prepare and update documentation for existing and newly built systems.
• Determine timeframes for major IT projects including system updates, upgrades, migrations and outages.
• Perform routine system & network stability checking and assurance.
• Liaise with internal & external vendors on network, email, application system, IT contracts and other related issues
• Support for set up of VC, teams & Zoom meetings
• Undertake ad-hoc tasks as required.

Requirements:

• Higher Diploma, Associate Degree or Degree in Computer Science, Information Technology or any related discipline.
• A minimum of 3 years' experience in IT support or IT operations, preferably in the retail and wholesales industry.
• Hands-on experience in Windows Server, NAS/File Server, AD, GPO, DNS, Microsoft 365 and Exchange Online.
• High awareness and compliance with IT security and IT policies.
• Familiar with basic networking including TCP/IP, LAN/WAN, VPN, Access Point, Switch and Firewall.
• Knowledge of Endpoint Security and Mobile Device Management is an advantage
• Team player, with a can-do attitude and a customer-oriented approach.
• Independent, responsible, positive & helpful.
• Good communication & interpersonal skills.
• Good command of English, Cantonese and Mandarin.
• Immediately available is highly preferred.
• Less experience or qualification will be considered as IT officer

Competitive salary and appropriate position will be offered for candidate in accordance with qualifications and experience.

About the Job :

• Oversee daily operations, maintenance, troubleshooting, and upgrades for all IT systems, servers, virtualization platforms, network devices, and end-user equipment.
• Provide technical support and resolve hardware, software, and network issues; manage and follow up on user requests according to service level agreements (SLAs).
• Install and upgrade computer components and software; manage virtual servers and drive automation processes.
• Monitor system performance, conduct regular backups, and implement data protection, disaster recovery, and failover procedures.
• Evaluate new technologies and participate in IT infrastructure projects, including planning, implementation, quality control, and vendor management.
• Enforce IT policies and security standards; maintain documentation and knowledge base.
• Might need to provide support during non-office hours.

Requirements

• Bachelor's Degree or Higher Diploma in Computer Science, Information Technology, or related disciplines.
• 2–4 years of hands-on experience in IT support and system engineering.
• Solid knowledge of Microsoft Active Directory, Exchange, O365, virtualization technologies (VMWare, KVM, Docker, SAN), and Veeam backup.
• Understanding of major network and application protocols (TCP/IP, DNS, HTTP, FTP, SMTP, SNMP, DHCP, etc.).
• Experience with monitoring tools (CloudWatch, SolarWinds, Prometheus).
• Strong communication skills in both English and Chinese (Cantonese and Putonghua preferred).
• Proactive, independent, and a strong team player; able to work effectively in a fast-paced environment and solve problems efficiently.

We offer 5-day-work week with competitive remuneration and benefit packages to the right candidate. Interested parties please send your application letter, resume, expected salary and availability to Human Resources Department, 28/F, Emperor Group Centre, 288 Hennessy Road, Wanchai, Hong Kong or by clicking the Apply Now button below.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Emperor Group. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of 24 months.

OFFICE OF INFORMATION TECHNOLOGY

Senior Information Technology Officer (Role: End User Training)

Reporting to the Senior Information Technology Manager (Customer Services/User Support)of the Office of Information Technology, the appointee will provide the first line of support to the University community in the use of IT services for the purpose of teaching and learning as well as business operation.

Responsibilities:

• Perform user training and change management function, drive user adoption of new IT services to support the University's IT strategy and goals;
• Assist in developing and implementing IT training programs and promotion of new initiatives with clear and measurable KPIs;
• Collaborate with IT teams to identify training needs and requirements for academic and administrative staff, as well as students;
• Design training materials, resources and courses to suit the training needs of the University community;
• Deliver training sessions, workshops, events, forums, campaigns, etc. to the University community to enhance their technical skills and knowledge;
• Monitor training schedules, logistics, and resources to support smooth delivery of IT training programs;
• Conduct promotions and marketing activities to increase the usage or adoption rate on our IT services;
• Provide support to IT training team to maintain high training and communication standards and quality; and
• Perform ad hoc assignments and responsibilities requested by supervisor.

Requirements:

• A bachelor's degree in information technology, computer science or related discipline;
• Minimum 4 years or above of relevant work experience;
• Experience in training, change adoption and event management are preferred;
• Good problem-solving skills with a technology-driven and analytical mindset;
• Good written and verbal communication skills with the ability to work under pressure; and
• Independent, self-motivated, quick learner, good team player, a strong sense of responsibility and able to work under pressure.

Shortlisted candidates will be invited to sit for a written test.

The initial appointment will be made on a fixed-term contract of two years. Re-appointment thereafter is subject to performance review and mutual agreement.

Salary will be commensurate with qualifications and experience.

Application Procedure:

Applicants are invited to submit their applications at the HKBU e-Recruitment System.  Those who are not invited for interview 8 weeks after submission of the application may consider their applications unsuccessful.  Details of the University's Personal Information Collection Statement can be found at

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer.

Review of applications is ongoing until the position is filled.

IT Support Windows Support IT Officer System Support

About the role:

Our client, a reputable financial institution, is looking for an experienced IT Officer specialising in Windows server support.

Your Responsibilities:

• Serve as the first point of contact for technical support on Windows hardware, software, and network-related issues
• Troubleshoot and resolve problems across various systems and applications
• Provide support for Windows operating systems, VMware environments, and backup operations
• Execute routine operational tasks and manage IT asset inventory records
• Document standard procedures for support and operations, contributing to the internal knowledge base
• Assist in coordinating and implementing IT projects
• Offer after-hours system support and emergency troubleshooting when required

Requirements and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3-5 years of solid experience in Windows system support
• Proficient in Microsoft Windows Server and Desktop environments, Active Directory, and Microsoft Azure Cloud services
• Familiarity with virtualisation technologies, particularly VMware
• Sound understanding of storage systems and networking fundamentals
• Strong team collaboration skills, effective communication, and excellent organisational abilities
• Self-driven, proactive, and committed to delivering quality service
• Fluent in both spoken and written English and Chinese

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Proposed period of in-sourcing service:

month period (Tentative from November 2025)

Qualifications:

CISA, CISM, CISSP, an IT and/ or cybersecurity-related qualifications

In-depth knowledge of regulatory requirements (C-RAF), current cyber threats and security standards (ISO 27001, NIST) would be an advantage

Knowledge in the new Protection of Critical Infrastructures (Computer Systems) Ordinance (CI Ordinance) is preferable

Expected job duties:

Assist in scoping for IT audits

Assist in conducting IT audits including review of IT, application and technical security controls of various IT-related domain areas

Advice on emerging risks/ technologies e.g., AI, cloud-computing/ laws and regulations compliance

Advice on readiness for compliance with CI Ordinance

Advice on any improvement in controls for upcoming projects

Candidates with more experience will be considered as Manager/ Senior Manager