575 Senior IT Specialist jobs in Hong Kong

1 day ago Be among the first 25 applicants

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  
  

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  
  

• Excellent proven track record supporting clients in a financial environment
• Excellent proven customer service based approach
• Proven ability to prioritize tasks and issues according to the business impact
• Good written and verbal communication skills
• Good time management skills
• Able to work in a high pressure environment
• Strong organizational and analytical skills
• Ability to multi-task and work under pressure
• Ability to work autonomously and within team
• Flexible and proactive with a "will do' attitude
• Takes responsibility and follows through on issues to closure and root cause resolution
• Demonstrable desire to achieve
• Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
• Dress Code: Business casual
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

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1 day ago Be among the first 25 applicants

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Join Our Team at LAB-A-PORTER: Technical Sales Specialist

Are you passionate about cutting-edge scientific research and possess a knack for building strong client relationships? LAB-A-PORTER is seeking a dynamic and results-driven Technical Sales Specialist to join our growing team in Hong Kong.

About LAB-A-PORTER:

LAB-A-PORTER is at the forefront of modernizing product distribution for the scientific research, healthcare, and education sectors. Our innovative platform provides researchers with streamlined access to a comprehensive selection of high-quality reagents, cutting-edge tools, and essential supplies from globally recognized manufacturers. We specialize in sourcing and distributing products crucial for advancements in disease modelling, drug discovery, cell and gene therapy research, and tissue engineering. Our commitment is to empower scientists by providing them with the resources they need for their research.

The Role:

As a Technical Sales Specialist, you will be instrumental in driving sales growth and expanding our customer base within the vibrant Hong Kong research community. You will leverage your scientific knowledge and sales acumen to understand the unique needs of researchers and position LAB-A-PORTER's solutions effectively.

Key Responsibilities:

• Proactively identify and pursue new sales opportunities with academic institutions, biotechnology companies, pharmaceutical organizations, and research laboratories across Hong Kong.
• Develop and maintain strong, long-lasting relationships with new and existing clients, understanding their research needs and providing tailored solutions from our extensive product portfolio.
• Deliver compelling technical presentations and product demonstrations to showcase the features and benefits of our offerings.
• Provide exceptional pre-sales and post-sales technical support and consultation to clients, addressing inquiries and ensuring customer satisfaction.
• Achieve and exceed agreed-upon sales targets and key performance indicators (KPIs).
• Stay abreast of market trends, competitor activities, and new scientific advancements relevant to our product lines (e.g., disease modelling, drug discovery, cell and gene therapy, tissue engineering).
• Collaborate effectively with internal teams, including marketing and logistics, to ensure a seamless customer experience.
• Prepare regular sales reports, forecast, and contribute to sales strategy development.
• Represent LAB-A-PORTER at industry conferences, trade shows, and networking events.

Required Skills and Qualifications:

• Bachelor's degree or higher in a Life Sciences discipline (e.g., Biology, Molecular Biology, Biochemistry, Biotechnology, Pharmacology, or related field).
• Strong understanding of research laboratory techniques and workflows, particularly in areas such as cell culture, molecular biology, immunology, or related fields.
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex scientific concepts clearly and concisely.
• Demonstrated ability to build rapport, negotiate effectively, and close sales.
• Self-motivated, results-oriented, with a proactive approach to business development.
• Ability to work independently and as part of a team.
• Proficiency in English and Cantonese is essential; Mandarin proficiency is a plus.
• Applicants must be a permanent Hong Kong resident or possess a valid visa to work in Hong Kong.

What We Offer:

• A competitive salary and performance-based commission structure.
• The opportunity to work with a dynamic and supportive team in a rapidly growing company.
• Exposure to the latest innovations in scientific research products.
• Career development and growth opportunities.

How to Apply:

If you are a driven individual with a passion for science and sales, and you meet the qualifications outlined above, we encourage you to apply. Please submit your detailed resume and a cover letter outlining your suitability for the role and your salary expectations to

Join LAB-A-PORTER and help us serve science for a better world!

LAB-A-PORTER is an equal opportunity employer.

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development

Referrals increase your chances of interviewing at LAB-A-PORTER by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  

• Excellent proven track record supporting clients in a financial environment
• Excellent proven customer service based approach
• Proven ability to prioritize tasks and issues according to the business impact
• Good written and verbal communication skills
• Good time management skills
• Able to work in a high pressure environment
• Strong organizational and analytical skills
• Ability to multi-task and work under pressure
• Ability to work autonomously and within team
• Flexible and proactive with a "will do' attitude
• Takes responsibility and follows through on issues to closure and root cause resolution
• Demonstrable desire to achieve
• Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
• Dress Code: Business casual
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Stefanini Group

Description:

The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

Responsibilities:

•Provide swift and professional deskside IT support

•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions

•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels

•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

•Collaborate with other support groups across global locations to help troubleshoot client issues

•Utilize tools for building, monitoring and troubleshooting client devices

•Participate in Disaster recovery testing exercises

•Upholding procedures for logging, reporting, and statistically monitoring desktop operations

•Write technical support and client documentation in form of Knowledgebase articles

•Meet or exceed expected customer service levels

•Other duties as assigned by the Level 2 Support Manager.

Requirements:

•Provide swift and professional deskside IT support

•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions

•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels

•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

•Collaborate with other support groups across global locations to help troubleshoot client issues

•Utilize tools for building, monitoring and troubleshooting client devices

•Participate in Disaster recovery testing exercises

•Upholding procedures for logging, reporting, and statistically monitoring desktop operations

•Write technical support and client documentation in form of Knowledgebase articles

•Meet or exceed expected customer service levels

•Other duties as assigned by the Level 2 Support Manager

•Resolve Hardware / Software issues

•Experience with VPN, Soft Phones, Remote Desktop, VDI

•Asset Tracking / Inventory Management

•Only fully vaccinated candidates will be considered.

•This is a requirement to work in our clients facility.

• Seniority level Entry level

• Employment type Contract

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini Group by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 2 months ago

Wan Chai District, Hong Kong SAR 2 days ago

Tai Po District, Hong Kong SAR 4 hours ago

Hong Kong SAR $23,000.00-$26,000.00 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Join Our Team at LAB-A-PORTER: Technical Sales Specialist

Are you passionate about cutting-edge scientific research and possess a knack for building strong client relationships? LAB-A-PORTER is seeking a dynamic and results-driven Technical Sales Specialist to join our growing team in Hong Kong.

About LAB-A-PORTER:

LAB-A-PORTER is at the forefront of modernizing product distribution for the scientific research, healthcare, and education sectors. Our innovative platform provides researchers with streamlined access to a comprehensive selection of high-quality reagents, cutting-edge tools, and essential supplies from globally recognized manufacturers. We specialize in sourcing and distributing products crucial for advancements in disease modelling, drug discovery, cell and gene therapy research, and tissue engineering. Our commitment is to empower scientists by providing them with the resources they need for their research.

The Role:

As a Technical Sales Specialist, you will be instrumental in driving sales growth and expanding our customer base within the vibrant Hong Kong research community. You will leverage your scientific knowledge and sales acumen to understand the unique needs of researchers and position LAB-A-PORTER's solutions effectively.

Key Responsibilities:

• Proactively identify and pursue new sales opportunities with academic institutions, biotechnology companies, pharmaceutical organizations, and research laboratories across Hong Kong.
• Develop and maintain strong, long-lasting relationships with new and existing clients, understanding their research needs and providing tailored solutions from our extensive product portfolio.
• Deliver compelling technical presentations and product demonstrations to showcase the features and benefits of our offerings.
• Provide exceptional pre-sales and post-sales technical support and consultation to clients, addressing inquiries and ensuring customer satisfaction.
• Achieve and exceed agreed-upon sales targets and key performance indicators (KPIs).
• Stay abreast of market trends, competitor activities, and new scientific advancements relevant to our product lines (e.g., disease modelling, drug discovery, cell and gene therapy, tissue engineering).
• Collaborate effectively with internal teams, including marketing and logistics, to ensure a seamless customer experience.
• Prepare regular sales reports, forecast, and contribute to sales strategy development.
• Represent LAB-A-PORTER at industry conferences, trade shows, and networking events.

Required Skills and Qualifications:

• Bachelor's degree or higher in a Life Sciences discipline (e.g., Biology, Molecular Biology, Biochemistry, Biotechnology, Pharmacology, or related field).
• Strong understanding of research laboratory techniques and workflows, particularly in areas such as cell culture, molecular biology, immunology, or related fields.
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex scientific concepts clearly and concisely.
• Demonstrated ability to build rapport, negotiate effectively, and close sales.
• Self-motivated, results-oriented, with a proactive approach to business development.
• Ability to work independently and as part of a team.
• Proficiency in English and Cantonese is essential; Mandarin proficiency is a plus.
• Applicants must be a permanent Hong Kong resident or possess a valid visa to work in Hong Kong.

What We Offer:

• A competitive salary and performance-based commission structure.
• The opportunity to work with a dynamic and supportive team in a rapidly growing company.
• Exposure to the latest innovations in scientific research products.
• Career development and growth opportunities.

How to Apply:

If you are a driven individual with a passion for science and sales, and you meet the qualifications outlined above, we encourage you to apply. Please submit your detailed resume and a cover letter outlining your suitability for the role and your salary expectations to

Join LAB-A-PORTER and help us serve science for a better world!

LAB-A-PORTER is an equal opportunity employer.

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development

Referrals increase your chances of interviewing at LAB-A-PORTER by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the System Administrator (Windows) role at Bank of China (Hong Kong) .

This is a full-time position based in New Territories, Hong Kong SAR.

• Perform Windows system administration including setup, backup, software installation, patch upgrades, system monitoring, and health checks.
• Handle system troubleshooting and performance tuning.
• Manage capacity monitoring for systems and applications.
• Provide advice and consultancy to project teams on system architecture design.
• Revise technical standard guidelines in accordance with internal IT audit regulations.
• Serve as a technical advisor for junior system administrators.

• Degree in information technology, computer science, or related discipline.
• At least 2 years of experience in Windows 10, Windows Server 2016/2019 administration.
• Solid knowledge of technical infrastructure and system architecture design.
• Hands-on experience with Microsoft Windows Active Directory, Microsoft Cluster, SCCM, and middleware like IIS.
• Proficiency in Windows PowerShell scripting.
• Experience with Red Hat KVM and MS Exchange is a plus.
• Self-motivated with the ability to work under pressure and meet deadlines.
• Willing to work out of office hours for urgent issues.
• Good interpersonal and communication skills in Chinese and English; Mandarin is a plus.
• Experience in cloud/big data architecture, system security, ISO 2000/ITIL is advantageous.
• Experience in IT inventory management and automation is beneficial.
• Strong skills in price negotiation, procurement, budgeting, and financial management are a plus.

Interested candidates are encouraged to apply online. For more details, visit our website .

Note: Data collected will be used solely for recruitment purposes. If you do not hear back within 8 weeks, your application will be considered unsuccessful, and your data will be destroyed within 12 months.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: Banking, Capital Markets, and Financial Services

Join to apply for the System Administrator (Linux) role at Bank of China (Hong Kong) .

Responsibilities include:

1. Perform Linux system administration including system setup, backup, software installation, patch upgrade, system monitoring, and health checks.
2. Handle system troubleshooting and performance tuning.
3. Manage capacity monitoring for systems and applications.
4. Provide advice and consultancy to project teams on system architecture design.
5. Revise technical standard guidelines in compliance with internal IT audit regulations.
6. Serve as a technical advisor for junior system administrators.

Requirements:

• Degree in information technology, computer science, or related discipline.
• At least 2 years of experience in Redhat Linux 7/8 system administration.
• Strong knowledge of technical infrastructure environment and system architecture design.
• Hands-on experience with Redhat KVM, GFS, Cluster suite, and middleware products like Apache, Tomcat, WebSphere, MQSeries.
• Proficiency in shell scripting.
• Experience in distributed system design and administration is a plus.
• Experience in system performance monitoring and tuning.
• Experience with Lotus Notes is a plus.
• Self-motivated with ability to work under pressure and meet deadlines.
• Willingness to work outside regular hours for urgent issues.
• Good interpersonal and communication skills, proficiency in Chinese and English, knowledge of Mandarin is a plus.
• Experience with cloud/big data architecture, system security, ISO 20K/ITIL is advantageous.
• Experience in IT inventory management and automation is beneficial.
• Good negotiation, procurement, budgeting, and financial management skills are a plus.

We offer a competitive package and benefits including medical and life insurance, and allowances. Interested candidates should apply online via our website . Data will be used solely for recruitment; unsuccessful applicants' data will be destroyed within 12 months.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industry: Banking, Capital Markets, and Financial Services

Join to apply for the System Administrator (Linux) role at Bank of China (Hong Kong) .

Responsibilities include:

• Perform Linux system administration including system setup, backup, software installation, patch upgrade, system monitoring, and health checks.
• Handle system troubleshooting and performance tuning.
• Manage capacity monitoring for systems and applications.
• Provide advice and consultancy to project teams on system architecture design.
• Revise technical standard guidelines in compliance with internal IT audit regulations.
• Serve as a technical advisor for junior system administrators.

Requirements:

• Degree in information technology, computer science, or related discipline.
• At least 2 years of experience in Redhat Linux 7/8 system administration.
• Strong knowledge of technical infrastructure environment and system architecture design.
• Hands-on experience with Redhat KVM, GFS, Cluster suite, and middleware products like Apache, Tomcat, WebSphere, MQSeries.
• Proficiency in shell scripting.
• Experience in distributed system design and administration is a plus.
• Experience in system performance monitoring and tuning.
• Experience with Lotus Notes is a plus.
• Self-motivated with ability to work under pressure and meet deadlines.
• Willingness to work outside regular hours for urgent issues.
• Good interpersonal and communication skills, proficiency in Chinese and English, knowledge of Mandarin is a plus.
• Experience with cloud/big data architecture, system security, ISO 20K/ITIL is advantageous.
• Experience in IT inventory management and automation is beneficial.
• Good negotiation, procurement, budgeting, and financial management skills are a plus.

We offer a competitive package and benefits including medical and life insurance, and allowances. Interested candidates should apply online via our website. Data will be used solely for recruitment; unsuccessful applicants' data will be destroyed within 12 months.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industry: Banking, Capital Markets, and Financial Services

Join to apply for the System Administrator (Windows) role at Bank of China (Hong Kong) .

This is a full-time position based in New Territories, Hong Kong SAR.

• Perform Windows system administration including setup, backup, software installation, patch upgrades, system monitoring, and health checks.
• Handle system troubleshooting and performance tuning.
• Manage capacity monitoring for systems and applications.
• Provide advice and consultancy to project teams on system architecture design.
• Revise technical standard guidelines in accordance with internal IT audit regulations.
• Serve as a technical advisor for junior system administrators.

• Degree in information technology, computer science, or related discipline.
• At least 2 years of experience in Windows 10, Windows Server 2016/2019 administration.
• Solid knowledge of technical infrastructure and system architecture design.
• Hands-on experience with Microsoft Windows Active Directory, Microsoft Cluster, SCCM, and middleware like IIS.
• Proficiency in Windows PowerShell scripting.
• Experience with Red Hat KVM and MS Exchange is a plus.
• Self-motivated with the ability to work under pressure and meet deadlines.
• Willing to work out of office hours for urgent issues.
• Good interpersonal and communication skills in Chinese and English; Mandarin is a plus.
• Experience in cloud/big data architecture, system security, ISO 2000/ITIL is advantageous.
• Experience in IT inventory management and automation is beneficial.
• Strong skills in price negotiation, procurement, budgeting, and financial management are a plus.

Interested candidates are encouraged to apply online. For more details, visit our website.

Note: Data collected will be used solely for recruitment purposes. If you do not hear back within 8 weeks, your application will be considered unsuccessful, and your data will be destroyed within 12 months.

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: Banking, Capital Markets, and Financial Services