What Jobs are available for Service Associate in Hong Kong?

招聘日

2025年10月20日 (星期一)

地點:尖沙咀街坊福利會 (彌敦道136A號)

時間:上午11時至下午5時

Job Responsibilities:

• To handle telephone enquiries and complaints from public and tenants in a professional manner
• To update information database and consolidate reports
• To perform administrative and ad-hoc duties as assigned
• 8-hour shift duty is required

Requirements:

• Good communication and interpersonal skills with good telephone manner and customer focus
• Form 5 / DSE or above
• Experience in property management or hospitality industry is preferred, especially in report centre or control room
• Fresh university graduates with some part-time experience in hotline service will also be considered
• Good command of written and spoken English and Chinese (including Putonghua)
• Proficiency in MS applications (Word, Excel and Chinese Word Processing)

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer's top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to contact us by sending full resume stating contact telephone number, date available, present and expected salary by pressing "Apply Now" below.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request.)

Harbour City Estates Limited

PMC licence / 物業管理公司牌照 (C

Job Purpose  工作簡介:

This role is one of the most important positions in our company because you have the most touch points with our users and drivers. You will rush to answer every call on the first ring, and when you are on the phone, you are our lalamove ambassador. Whether our customers or drivers have a positive experience with us depends on you.

No two days are ever the same in customer service and don't be surprised if you receive customer or driver complaints occasionally, it probably means that they are feeling frustrated and they need your help. Our best CS role model gives it a laugh and tries their best to turn around the situation. No hard feelings.

This role suits someone who is positive, outgoing and customer-oriented. To succeed, you must be passionate about our business.

優質的客戶服務是Lalamove最重視的價值,而客戶服務部站在公司的最前線,是提供優質服務的關鍵。與客戶和司機溝通時,您將代表Lalamove化身為Lalamove大使,您將決定客戶及司機的體驗。您必須致力提供最佳服務,因為Lalamove的形象是由您建立

客戶服務部每日需要處理各種不同的問題,您需要以平常心去面對每一通來電、以專業態度協助客戶及司機解決問題。

Responsibilities 主要職責:

• Answer incoming customer and driver calls/ Handling chats enquiry and fulfill their request; 
  
  接聽熱線電話/處理線上即時對話,滿足顧客及司機的需要
• Update customers on their order status and manage their expectation;
  
  為客戶跟進訂單進度及管理客戶要求
• Monitor fulfillment, and help customers find a vehicle if they have been waiting for a while;
  
  監控訂單配對率,協助乘客尋求合適的司機

Requirements 資歷要求:

• Post-secondary education (HKCEE / HKDSE or equivalent)
  
  中學或以上學歷程度
• Customer-oriented with good communication and telephone skills
  
  擁有良好客戶溝通技巧
• Good team player and responsible
  
  良好團隊精神,有責任感
• Fluent in written and spoken English and Cantonese
  
  流利廣東話及英語書寫及會話
• Knowledge and understanding of mobile and web technologies
  
  有基本流動電話及電子科技知識
• Proficient in Chinese and English typing
  
  懂中英文輸入法
• Shift Duty is needed 需輪班工作
  
  (Hotline Operating Hour: Mon - Sat: 08:00 -22:00, Sun & P.H: 09:00 -22:00)

Want to know more about us? Please visit our website: 

All information received will be kept strictly confidential and used only for employment-related purpose.

Our client is a global leading asset management firm with good team and culture. They are looking for a client service role to assist on their team expansion.

Responsibilities

• Respond to ad-hoc requests from clients and prospective clients, supporting client relationship managers across public and private market offerings
• Provide Korean–English translation for marketing materials and client communications as needed
• Collaborate closely with internal teams to ensure consistent communication and accurate data delivery
• Develop and produce portfolio performance reports and related client communications
• Assist in preparing client presentations and program reporting materials
• Coordinate with local and global teams to align program characteristics with client needs and requirements
• Support client and internal meetings, events, and activities
• Contribute to broader regional team efforts, providing backup support when needed
• Support ad-hoc requests and projects;

Requirements

• Minimum 3 years of experience in a client-facing role, ideally within mutual funds or structured products; solid knowledge of traditional and alternative investments is a plus
• Experience working with Korean investors preferred
• Fluent in Korean and English (spoken, written, and reading proficiency)
• Proficient in Microsoft Office applications
• Self-starter with a global mindset and strong motivation
• Exceptional attention to detail and accuracy
• Strong communication and organizational skills;
• Proactive, collaborative team player

*Personal data collected will be used for recruitment purpose only*

Intro:

Reporting to Supervisor and Team Manager, you will be responsible for tax compliance of assigned client portfolio. You will work closely with local and offshore CoE team in an effective manner to continuously meet client's expectations, to optimise the work process and maintain close contact with clients

Some of the things you'll be doing:

• Prepare corporate tax returns / computations, individual tax returns and withholding tax returns
• Verify assessments raised by the IRD and advise clients on payment amount and associated timeline
• Gather information for drafting reply letters to the IRD enquiries
• Arrange monthly billing, check issuance and tax payments
• Work closely with colleagues in various departments to follow up on audited accounts status, billings and accounts receivable matters
• Maintain up to date knowledge in statutory regulations by the IRD, identify and adapt quickly to changes in those regulations
• Perform other ad-hoc duties assigned from time to time

What technical skills, experience, and qualifications do you need?

Required level and content of education:

• Possess at least a degree in Accountancy/Business Administration
• Good understanding in basic Hong Kong Profits and Individual Tax

Business experience required:

• Preferred candidates with at least Tax or Accounting related internship and e-filing knowledge
• Able to multi-task in a fast paced environment
• Able to work under pressure to meet deadlines timely
• Meticulous and detail oriented
• Proactive and independent with positive attitude
• Self-motivated and able to work independently as well as part of a team

Language skills/other skills required:

• Fluent in English and Mandarin both written and spoken
• Functional knowledge and skills in using Microsoft applications i.e. Word, Excel and PowerPoint

The Company:

Our client brings together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, they help their clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our client's journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, our client has firmly earned their place as a leader in their market and one of the fastest-growing companies in the world. Their relentless pursuit of excellence means they only hire the best and brightest graduates to help them reach new heights.

Springboard your career with our client if:

• You thrive in a fast-paced, results-oriented environment. You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.
• You're looking to utilize your multilingual skills and work with a diverse group of driven talent.
• You're looking to develop a strong business acumen and work across different industries.

A day in the life of an Associate:

As an Associate in the Client Service team, you'll be the link between the clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.
• Understanding theproject and market context and the legal and regulatory environment in which your clients and experts operate.
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our client's Associates means:

• Giving you an introduction to the business worldwithout being pigeonholed into any one industry or profession.
• Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
• A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
• Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

You'll need to bring your A game to work, daily. Our client is looking for:

• Strong academic credentials (undergraduate degree of 2:1 or above).
• Noteworthy extracurricular achievement throughout school and university.

• Relevant internship experience.

• Fluent English and Mandarin or C2 level is required; foreign language skills are desired.

• Expect total first-year compensation ranging from HKD 436,500 (average performance) to HKD 550,600 (very strong performance) consisting of (i) annual base salary of HKD 312,000 and (ii) uncapped variable compensation linked to individual performance.
• 15 days annual leave, 1 additional day per year of service up to 20 days, six months full maternity leave, and six weeks full paternity leave.
• Private medical & dental insurance, and annual health check-up.
• Tax-advantaged housing allowance up to 50% of monthly base salary.
• State-of-the-art office with amenities in the heart of Hong Kong; option to WFH each Friday.

The Company:

Our client brings together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, they help their clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our client's journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, our client has firmly earned their place as a leader in their market and one of the fastest-growing companies in the world. Their relentless pursuit of excellence means they only hire the best and brightest graduates to help them reach new heights.

Springboard your career with our client if:

• You thrive in a fast-paced, results-oriented environment. You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.
• You're looking to utilize your multilingual skills and work with a diverse group of driven talent.
• You're looking to develop a strong business acumen and work across different industries.

A day in the life of an Associate:

As an Associate in the Client Service team, you'll be the link between the clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.
• Understanding theproject and market context and the legal and regulatory environment in which your clients and experts operate.
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our client's Associates means:

• Giving you an introduction to the business worldwithout being pigeonholed into any one industry or profession.
• Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
• A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
• Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

You'll need to bring your A game to work, daily. Our client is looking for:

• Strong academic credentials (undergraduate degree of 2:1 or above).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience.
• Fluent English is required; foreign language skills are desired.

• Expect total first-year compensation ranging from HKD 436,500 (average performance) to HKD 550,600 (very strong performance) consisting of (i) annual base salary of HKD 312,000 and (ii) uncapped variable compensation linked to individual performance.
• 15 days annual leave, 1 additional day per year of service up to 20 days, six months full maternity leave, and six weeks full paternity leave.
• Private medical & dental insurance, and annual health check-up.
• Tax-advantaged housing allowance up to 50% of monthly base salary.
• State-of-the-art office with amenities in the heart of Hong Kong; option to WFH each Friday.

Intro:

Reporting to Supervisor and Team Manager, you will be responsible for tax compliance of assigned client portfolio. You will work closely with local and offshore CoE team in an effective manner to continuously meet client's expectations, to optimise the work process and maintain close contact with clients

Some of the things you'll be doing:

• Prepare corporate tax returns / computations, individual tax returns and withholding tax returns
• Verify assessments raised by the IRD and advise clients on payment amount and associated timeline
• Gather information for drafting reply letters to the IRD enquiries
• Arrange monthly billing, check issuance and tax payments
• Work closely with colleagues in various departments to follow up on audited accounts status, billings and accounts receivable matters
• Maintain up to date knowledge in statutory regulations by the IRD, identify and adapt quickly to changes in those regulations
• Perform other ad-hoc duties assigned from time to time

What technical skills, experience, and qualifications do you need?

Required level and content of education:

• Possess at least a degree in Accountancy/Business Administration
• Good understanding in basic Hong Kong Profits and Individual Tax

Business experience required:

• Preferred candidates with at least Tax or Accounting related internship and e-filing knowledge
• Able to multi-task in a fast paced environment
• Able to work under pressure to meet deadlines timely
• Meticulous and detail oriented
• Proactive and independent with positive attitude
• Self-motivated and able to work independently as well as part of a team

Language skills/other skills required:

• Fluent in English and Mandarin both written and spoken
• Functional knowledge and skills in using Microsoft applications i.e. Word, Excel and PowerPoint

Job Types: Full-time, Permanent

Pay: $15, $20,000.00 per month

Benefits:

• Medical Insurance
• Opportunities for promotion
• Paid time off
• Professional development
• Work from home

Work Location: Hybrid remote in Wan Chai, Hong Kong Island

About Us

Antalpha (NASDAQ: ANTA) is a leading fintech company specializing in providing financing, technology and risk management solutions to institutions in the digital asset industry. Antalpha offers Bitcoin supply chain and margin loans through the Antalpha Prime technology platform, which allows customers to originate and manage their digital assets loans, as well as monitor collateral positions with near real-time data.

Join our dynamic team and play a pivotal role in ensuring smooth and compliant client onboarding, operational excellence, and outstanding customer service in a fast-paced, high-growth environment.

Your Responsibilities

• Oversee the end-to-end account onboarding process, including initial document checks for completeness and compliance
• Collaborate with cross-functional teams to maintain client data and coordinate operational needs
• Respond to client inquiries via ticketing systems, email, and instant messaging with professionalism and clarity
• Support client order processing: draft contracts, facilitate internal follow-ups, and coordinate across departments
• Monitor frontline client feedback and escalate key insights to product, compliance, or tech teams for action
• Maintain and update CRM records to ensure accurate and timely documentation
• Conduct basic data analysis to track operational tasks and highlight process improvements
• Contribute to refining workflows and tools that enhance service efficiency
• Take on additional tasks as assigned by the operations lead or management

What You'll Bring

• Strong communication skills with a customer-first mindset; reliable, organized, and proactive
• Prior internship or experience in operations, customer service, or client onboarding; experience in fintech, blockchain, or financial services is a bonus
• Familiarity with onboarding or KYC/AML processes and compliance basics
• Comfortable with office tools (e.g., Excel, Word, Google Suite) and CRM platforms
• A team player who's eager to learn, take ownership, and grow within the company

Company Overview

Yau Lee Hotel Limited owns a hotel in the city hub – Motto by Hilton Hong Kong SoHo.

Motto by Hilton Hong Kong SoHo is a new lifestyle hotel.   It located in Sheung Wan with 274 guest rooms, 2 catering outlets, 1 corner shop and a fitness room. The hotel incorporates unique and sustainable practices, earning it recognition for its commitment to sustainability and innovative design.

We invite applications for the following position:

F&B Department

Service Associate

Motto by Hilton Hong Kong SoHo

Job Highlights:

• 8 rest days per month
• Public Holiday
• Birthday Leave
• Discretionary Bonus

Job Responsibilities:

• Maintain comprehensive and accurate booking records in the system, pre-assign tables, and confirm reservations
• Oversee restaurant booking capacity and manage online/offline booking platforms
• Provide guests with essential information about restaurants, promotions and special event via phone calls and emails to enhance guest satisfaction
• Good command of spoken English and Mandarin

Job Requirements:

• Out going, service-oriented with good communications skill
• Pleasant and well-groomed
• Hands-on restaurant operations or customer service experience
• At least one year experience in hotel / Michelin Star restaurant would be an advantage

Fringe Benefit:

• 8 rest days per month
• Meal allowance
• 12 days Annual Leave
• Birthday Leave
• Medical Benefits (Outpatient and Hospitalization)
• Discretionary Bonus

We offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by

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