What Jobs are available for Service Consultant in Hong Kong?

Do you have experience as an Implementation Engineer, Solutions Consultant and are able to wear all Business, Functional and Technical hats?

Would you like to be part of a team delivering effective financial crime & compliance solutions?

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,

About our Team

You will be part of the Professional Services team, working closely with our Product, Technology, Solutions Consulting, Sales and Product Management teams.

About the Role

You will deliver LNRS solutions internationally to clients in banking, insurance, and fortune 1000s, building enduring relationships with these clients and acting as the gateway between the internal product team and the client's compliance and IT departments. You will help external clients understand our compliance and risk software solutions and integrate these into their IT or systems infrastructure.

You will be involved in interesting and challenging, client-facing work, with responsibility for some or all phases within the project life cycle, including data analysis, implementation, training and ongoing client relationship management. The role is based out of our Guangzhou office. As this is a client-facing role, you may frequently be based on client site, and regular travel is part of the job, up to 30% of your time.

Responsibilities

• Supporting client in their on-premise implementation, providing both technical and functional advice based on LNRS products as well as industry best practices.

• Providing advice and support to clients on compliance and risk regulations, systems, and processes

• Investigating and analyzing client business activities and processes to make them more efficient and compliant using LNRS products.

• Conducting workshops to gather and analyze client requirements and recommend solutions

• Identifying, analyzing, and interpreting trends or patterns in complex data sets

• Ensuring the integrity of project data, including data extraction, storage, manipulation, processing, and analysis

• Assisting with functional customization of the solution

• Training end users, administrators, business and technical teams on the new systems and processes

Requirements

• Have completed undergraduate studies in a technology-based discipline.

• Be experienced in a technical role involving product support and/or implementation

• Experience with AML/KYC, financial-crime compliance, sanctions screening, transaction-screening/monitoring

• Experience in interacting with clients in either a service-oriented or product-oriented company.

• Be analytical, good at problem solving, and troubleshooting skills

• Enjoy a team-based, collaboration and supportive environment

• Have excellent organizational skills, prioritizing a dynamic workload

• Have technical capabilities in Unix and Windows Operating Systems, RDBMS and SQL and Application Servers Deployment

Learn more about the LexisNexis Risk team and how we work here

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

Our team stretches across 5 countries and is composed of 450+ amazing employees, and we're still growing In 2021 we raised $16m in Series A funding to continue our exponential growth, with ambitious goals and objectives in place for 2022.

To support our ambitious growth plans, we're looking for smart talents who are excited about joining our young and energetic team, and ready to take on the challenge of a lifetime. Here at Osome, we provide an inclusive and collaborative environment, offering a promising career plan. You can expect to be rewarded for your contribution.

What you'll do:

Lead proactive client engagement to ensure client service loyalty and continuity

Communicate with clients in a professional, concise, and effective manner

Identify and flag any client concerns, if any, for immediate resolution

Liaise with operational teams to resolve client concerns

Maintain accurate and timely information within the company CRM database

Respond to retention and cross-sales conversations and provide accurate and detailed information to guide clients in the best way possible

Support and drive revenue retention and growth

Communicate product or service rollouts to clients as needed

Support ad hoc initiatives and tasks as needed

Who you are:

Experience in quota-carrying renewal/sales role

Strong client-facing acumen

Excellent communication skills (managing escalations, managing difficult conversations)

Proficient in handling a high volume of accounts

Proven track record in preventing churn

Ability to work independently and in a team

Adaptability to a fast-paced and dynamic environment

Experience in process building and implementation will be an advantage

Osome grows alongside you, but we already have a few perks:

Competitive salary

Multi-cultural environment to enhance your global perspective.

Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget

Flexible working arrangement

Equal Opportunity Statement

At OSOME, creating a culture where individuals of all backgrounds feel comfortable matters.

Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

To find out more about Osome, please visit or follow us on Instagram, Facebook and LinkedIn.

Responsibilities:

• Attend to and promptly respond to day-to-day client inquiries.
• Assist in the client onboarding process, ensuring a smooth and efficient experience for new clients.
• Maintain an accurate and up-to-date database of client information, ensuring data integrity and confidentiality.
• Follow-up with clients to address their needs and ensure their satisfaction.
• Develop positive and long-term client relationships, contributing to business growth and retention.
• Perform other duties as assigned by the management from time to time.

Requirements:

• Higher diploma holder or above in any discipline.
• Fresh graduates are welcome to apply.
• Organized and hardworking individual with a strong work ethic.
• Willingness to learn and develop new skills in a dynamic and fast-paced environment.
• Proficient in MS Office applications.
• Good command of written and spoken English and Chinese.

We offer nice work environment in Admiralty, 5 days working week and good career prospects. Applicants should provide their resume with contact number, current and expected salary by clicking "Apply".

All personal data collected would be used for recruitment purposes only and will be kept confidentially. Only short-listed candidates will be notified.

We are seeking a Manager to drive our AI and Data Initiative with a primary focus on building a vibrant AI ecosystem, driving a high-quality AI projects, High Performance Computing (HPC) pipeline usage, growing trial-user adoption, and organizing community events and workshops. In this role, you will cultivate partnerships across tech ventures, corporate partners, government departments, academia, data providers, and AI model providers to accelerate adoption of AI and data-driven solutions. You will orchestrate multi-party collaborations, facilitate data sharing, manage a structured AI PoC pipeline, and grow a community through training, events, and thought leadership.

The Position

• Identify, onboard and manage partners across startups, corporates, government, academia, data providers, AI/LLM providers for advancing innovation and industry collaboration
• Drive a high-quality AI projects and HPC pipeline usage, grow trial-user adoption and coordinate onboarding of AI/LLM model to our HPC platform
• Build and manage an intake-to-impact pipeline for AI use cases, including opportunity triage and prioritization
• Translate business needs into actionable AI use cases and attract partners to participate in data related initiatives
• Match problem statements with the right partners, resources, and platforms then track milestones, budgets, and KPIs and report progress to leadership and stakeholders
• Coordinate cross-functional delivery with internal teams, ventures, and vendors to ensure timely, successful outcomes
• Plan and deliver AI and Data workshops, meetups, hackathons, demo days, and training programmes that build capability and showcase success stories
• Maintain strong relationships with executives and business leaders
• Conduct data activities reporting and trend analysis
• Support the execution of data related initiatives, audit procedures against Data Governance Framework, data activities reporting and trend analysis
• Handle other ad hoc duties as assigned

The Candidate

• Bachelor's degree in business, computer science, information systems, data science, or a related field or equivalent
• 8 years of work experience, preferably in ecosystem building, partnerships, programme or portfolio management, technology innovation, AI/data initiatives in I&T industry
• Proven track record in organizing professional events and workshops (from focused training sessions to larger community events)
• Familiarity with AI concepts and industry trends (e.g., LLMs, analytics, geospatial) with the ability to engage credibly with technical and business audiences; hands-on coding is not required
• Understanding of the AI landscape in Hong Kong, Mainland China, and internationally; With existing network is an advantage
• Experience with basic reporting/CRM and business intelligence tools for pipeline tracking and impact reporting; exposure to geospatial data is a plus.
• Excellent interpersonal, communication, and stakeholder management skills with the ability to influence diverse audiences
• Proficient in both written and spoken English and Chinese, including Putonghua
• Higher education or professional qualifications with less experience will also be considered

What We offer

• Unique Work.Live.Play.Learn culture in Hong Kong's largest Innovation & Technology ecosystem
• 5-day work week, attractive annual leave and additional special leave
• Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
• Professional training and career advancement opportunities
• Accessible to various bus service with network across different locations in HK

Interested parties please submit your application by clicking "Apply Now". Commencing position will be commensurate with qualifications, relevant experience, and competencies.

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer's personal data policies, you can refer to the Corporation's Privacy Policy Statement at

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.

About Hong Kong Science & Technology Parks Corporation

Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to create a thriving I&T ecosystem grooming unicorns, more than 15,000 research professionals and over 2,400 technology companies from 26 countries and regions focused on developing healthtech, AI and robotics, fintech and smart city technologies, etc.

Our growing innovation ecosystem offers comprehensive support to attract and nurture talent, accelerate and commercialise innovation for technology ventures. HKSTP continues contribute in establishing I&T as a pillar of growth for Hong Kong.

More information about HKSTP is available

Date: 8 Oct 2025

Job Code: P1019

We are seeking a Manager to drive our AI and Data Initiative with a primary focus on building a vibrant AI ecosystem, driving a high-quality AI projects, High Performance Computing (HPC) pipeline usage, growing trial-user adoption, and organizing community events and workshops. In this role, you will cultivate partnerships across tech ventures, corporate partners, government departments, academia, data providers, and AI model providers to accelerate adoption of AI and data-driven solutions. You will orchestrate multi-party collaborations, facilitate data sharing, manage a structured AI PoC pipeline, and grow a community through training, events, and thought leadership.

The Position

• Identify, onboard and manage partners across startups, corporates, government, academia, data providers, AI/LLM providers for advancing innovation and industry collaboration
• Drive a high-quality AI projects and HPC pipeline usage, grow trial-user adoption and coordinate onboarding of AI/LLM model to our HPC platform
• Build and manage an intake-to-impact pipeline for AI use cases, including opportunity triage and prioritization
• Translate business needs into actionable AI use cases and attract partners to participate in data related initiatives
• Match problem statements with the right partners, resources, and platforms then track milestones, budgets, and KPIs and report progress to leadership and stakeholders
• Coordinate cross-functional delivery with internal teams, ventures, and vendors to ensure timely, successful outcomes
• Plan and deliver AI and Data workshops, meetups, hackathons, demo days, and training programmes that build capability and showcase success stories
• Maintain strong relationships with executives and business leaders
• Conduct data activities reporting and trend analysis
• Support the execution of data related initiatives, audit procedures against Data Governance Framework, data activities reporting and trend analysis
• Handle other ad hoc duties as assigned

The Candidate

• Bachelor's degree in business, computer science, information systems, data science, or a related field or equivalent
• 8 years of work experience, preferably in ecosystem building, partnerships, programme or portfolio management, technology innovation, AI/data initiatives in I&T industry
• Proven track record in organizing professional events and workshops (from focused training sessions to larger community events)
• Familiarity with AI concepts and industry trends (e.g., LLMs, analytics, geospatial) with the ability to engage credibly with technical and business audiences; hands-on coding is not required
• Understanding of the AI landscape in Hong Kong, Mainland China, and internationally; With existing network is an advantage
• Experience with basic reporting/CRM and business intelligence tools for pipeline tracking and impact reporting; exposure to geospatial data is a plus.
• Excellent interpersonal, communication, and stakeholder management skills with the ability to influence diverse audiences
• Proficient in both written and spoken English and Chinese, including Putonghua
• Higher education or professional qualifications with less experience will also be considered

What We offer

• Unique Work.Live.Play.Learn culture in Hong Kong's largest Innovation & Technology ecosystem
• 5-day work week, attractive annual leave and additional special leave
• Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
• Professional training and career advancement opportunities
• Accessible to various bus service with network across different locations in HK

Interested parties please submit your application . Commencing position will be commensurate with qualifications, relevant experience, and competencies.

The application will remain open until the position is filled. HKSTP reserves the right not to fill the position.

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer's personal data policies, you can refer to the Corporation's Privacy Policy Statement at

Applicants not invited for interview within 6 weeks may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years counting from the date the vacancy has been filled.

About Hong Kong Science & Technology Parks Corporation

Hong Kong Science and Technology Parks Corporation (HKSTP) was established in 2001 to create a thriving I&T ecosystem grooming unicorns, more than 15,000 research professionals and over 2,400 technology companies from 26 countries and regions focused on developing healthtech, AI and robotics, fintech and smart city technologies, etc.

Our growing innovation ecosystem offers comprehensive support to attract and nurture talent, accelerate and commercialise innovation for technology ventures. HKSTP continues contribute in establishing I&T as a pillar of growth for Hong Kong.

More information about HKSTP is available

The Job

The person will be assisting the Client Relations team to perform various daily office support tasks in a small team setting.

Key job responsibilities include clerical, research, data management, and phone support for various projects.

Key Responsibilities:

• Conduct employment reference check via phone and email communications for candidates with previous employers.
• Conduct database work to identify any potential matching records for candidates.
• Connect with candidates to collect any required information to proceed with the employment screening tasks.
• Attend different authorities in Hong Kong to assist candidates to collect the required documents related to employment screening.
• Engage in different ad hoc employment screening tasks assigned.

Qualifications and Requirements:

• Good communication skills.
• Detail oriented mindset.
• Able and enjoy working independently.
• The mentality to commit to high professional work standards.
• Capable in handling general office work and data processing work.

Application Process:

If you are a proactive individual with a passion for supporting a growing business, we would love to hear from you. Please submit your resume and a cover letter (both in pdf format), outlining your relevant experience and why you would be a great fit for this role.

About Invesco
As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.

What's in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including:

• Generous annual leave plus flexible paid time off
• Hybrid work schedule
• Learning and development programs
• Health & wellbeing benefits
• Parental Leave benefits
• Employee stock purchase plan (if applicable in your region)

Job Description
About the Department/Team
:

The Institutional Client Relations team is responsible for client relationship management for institutional business in the Greater China and Southeast Asia region. The team collaborates with institutional sales, portfolio management teams and other key stakeholders to build deep client relationships and service clients.

About the Role:
This position is responsible for managing clients' day-to-day requests, enhancing client relationships, ensuring compliance with regulatory requirements, and delivering exceptional service.

Responsibilities of the role:

• Proactively understand the assigned clients' reporting and regulatory requirements
• Complete client requests promptly and accurately, including but not limited to due diligence updates
• Handle and liaise new fund account onboarding and subsequent refreshes as required by Compliance / AML team
• Establish and maintain regular communication with institutional sales, portfolio management and key stakeholders
• Lead or assist with regular client relationship (CR) or ad hoc projects, ensuring high quality and client satisfaction
• Actively seek ways to better service clients and improve internal coordination
• Organize and prioritize time and resources to meet both internal and external client requests and expectations
• Perform any other duties assigned by the Head of Client Relations and/or the firm
• Maintain a harmonious and upbeat team spirit

Requirement for the Role:

• University degree specializing in Economics, Business or Finance
• At least 3 years of working experience in the financial services industry, preferably in the asset management sector
• Good understanding of the institutional asset management industry, regulations and needs of institutional clients
• Knowledge of different investment assets, product capabilities, operations and services
• Fluency in written and oral communication in English, Cantonese and Mandarin Chinese
• SFC License for RA 1 (Dealing in Securities)

Key Competencies

• Strong team player with high integrity, self-motivated, committed and positive working attitude
• Excellent interpersonal and communication skills, with ability to cooperate in a team environment and work under pressure (both individually and in teams) and tight timelines
• Good analytical and organizational skills to fulfill the needs of the client
• Great attention to detail with ability to prioritize, multi-task and manage projects
• Strong aptitude for numbers
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint)

How to Apply:

• Apply for the role directly here or at Invesco Careers: Careers at Invesco | APAC.

To know more about us:

• About Invesco:
• About our Culture:
• About our CR program:

Full Time / Part Time
Full time

Worker Type
Employee

Job Exempt (Yes / No)
No

Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.

Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable local laws governing non-discrimination in employment.

Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for future recruitment purposes. When there are vacancies in our subsidiary or associate companies, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department.

The Hong Kong Society for the Blind (HKSB) was established in Over the years, we have developed a wide range of services covering eye care and low vision services, rehabilitation and vocational training, educational support, employment guidance, adaptive technology advisory service, information and communication technology applications to improve information access for the visually impaired, rehabilitation service for persons with multiple disabilities and visual impairment (MDVI), and residential care for the aged blind. To improve the well-being of our service users, HKSB will continue to make the best use of its expertise to join forces with all stakeholders to strive for building up a barrier free society with equal opportunities for all.

Responsibilities:

負責接聽客戶電話查詢及安排預約服務; 負責處理客戶投訴

Requirements :

Secondary 5; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write simple English ; English Typing; Chinese Typing; 良好溝通技巧; 有相關工作經驗優先

Employment Terms:

$60.00 per hour, Mon to Fri: 8:45AM-5:45PM and Sat: 9:00AM-12:30PM, 2 - 3 working days per week

Application Information:

Job seekers may fax / e-) resume to THE HONG KONG SOCIETY FOR THE BLIND. To obtain a copy of Personal Information Collection Statement, please contact MISS TANG by Fax.

Job Description:

• To liaise with clients and retain good customer relationship;
• To collate documents and evidences for visa applications;
• To complete visa forms and documentation for visa applications;
• To communicate with immigration departments and various institutions for clients' visa applications; and
• To track visa application progress till visa grant.

Requirements:

• University education in legal studies or translation with a minimum of 3 to 5 years' experience in legal, para-legal or migration services support role;
• applicants without work experience will be considered in junior positions;
• Good command of English and Chinese language and typing skills, proficiency in Putonghua is required;
• Good time management, accuracy and efficiency in handling multitasks to meet deadlines;
• Good customer service attitude with excellent and proactive problem solving skills; and
• Strong analytical mindset and proficiency in PC/spreadsheet applications.