What Jobs are available for Service Coordinator in Hong Kong?

Responsibilities

·    Experience in printing paper, box packaging relative industries will be priority

·    Communicate closely with customers and vendors on order processing

·    Manage production tracking activities to meet quality and order specifications

·    Provide technical advice to factory in resolve production problem

·    Work closely with design team and suppliers on product development

Requirement:

·    F.5 or above with 3 years working experience in printing industry

·    Knowledge of various types of printing/packaging material such as paper, recycle material and accessories

·    Strong problem solving, analytical, interpersonal, communication and team-work skills

·    Proficient in written and spoken English, Mandarin and Cantonese

·    Frequency travel to Dongguan factory on regular basis

·    Immediate available is preferable

Key Responsibilities:

• Assist Customer Service Executive in responding to customer inquiries via phone, email, or other platforms in a professional and timely manner.

• Creating and updating customer-related documents, such as project status summary, quotation…etc.

• Act as a liaison between customers and internal departments (e.g., operations, technical support, and sales) to resolve issues efficiently.

Requirements:

• Diploma or above in Science/ Chemistry or related disciplines

• Working experience in customer services or TIC industry in highly preferred

• Self-motivated, outgoing and able to work under pressure

• Customer oriented, strong interpersonal and communication skills

• Good command of written and spoken Cantonese, English and Mandarin

• Immediate available is an advantage

Other Benefits

• Public Holidays
• Double Pay and Performance Bonus
• Medical, Dental and Life Insurance
• Annual Leave, Service Anniversary Leave, Maternity Leave, Paternity Leave, Marriage Leave, Compassionate Leave
• Company Outing Allowance
• Long Service Award
• Festival Bonus and Special Gratuity
• On-the-job training as well as Training Sponsorship/ Subsidies

Applications:

Interested parties please send your full resume with expected salary and date available to the Human Resources Department by clicking "Apply Now".

All information received will be kept in strict confidence and used for employment purpose only. Applicants who are not invited for interview within 5 weeks may assume their applications unsuccessful and their data will be retained for 6 months for other suitable vacancies in our organization and thereafter destroyed.

Key Responsibilities:

• Answering the phone calls from our clients to arrange samples pickup from clients' premises to SGS Labs for testing in a professional manner.
• Screening, forwarding or replying to emails from the customers on any sample pickup issues in a professional manner.
• Sorting of postal documents into different zones
• Working with courier company on pickup schedule.
• Handle enquiries/requests from Request Ticket (RT) or similar system
• Ad-hoc administration support

Requirements:

• High Diploma or above in any subjects
• At least 1 experience in customer services, more experiences will be considered as Customer Service Executive.
• Good communication skill, outgoing and initiative
• Good command of both written and spoken English and Chinese, including Mandarin

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

• 5-day Work Week
• Double Pay and Performance Bonus
• Dental and Medical Benefits
• Accidental Insurance and Life Insurance
• Annual Leave
• Birthday Leave
• Paid Maternity Leave, Paternity Leave, and Marriage Leave
• Career Advancement Opportunities
• On-the-Job Training
• Education and Training Subsidies
• Employee Assistance Program (EAP)
• Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking "Quick Apply".

(Data received will be kept confidential and used for processing application only.)

Responsibilities

Customer Inquiries

• Handle customer inquiries through various channels including inbound calls, emails, and other forms of communication.
• Address issues related to customer purchases, merchandise returns, and billing inquiries.

Record Keeping

• Document all correspondence between customers and the customer service team.
• Perform data entry for customer information and track the nature of customer interactions, including complaints and follow-ups.

Order Management and Support

• Assist in product and service promotion, particularly during daily operations and promotional events.
• Ensure accurate entry of orders in the SAP system and maintain knowledge of promotional materials for new products or services.

Shipment and Logistics Coordination

• Prepare allocation lists and manage the shipment process to ensure timely dispatch of products to the appropriate departments and customers.

Handle ad hoc duties

Requirements

• DSE graduate or above
• Minimum of 2 years relevant work experience, preferably in customer service or a related field
• Strong understanding of wholesale operations related to consumer goods
• Proficient in Microsoft Office, particularly Excel
• Familiar with SAP will be an advantage
• Highly organized with exceptional communication skills.
• Ability to multi-task and adapt to changing priorities.
• Strong problem-solving skills with a proactive approach.
• Excellent command of both written and spoken English and Chinese.
• Immediately available is preferred but not essential

A competitive package and promising career prospect will be offered to the right candidate.  Interested parties please send detailed resume with expected salary and availability by clicking "Apply Now" to submit your application.

The personal data collected will be treated in strict confidence and used for recruitment related purpose only.  Applicants who are not invited for interview within 6 weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 12 months.

Luxottica Hong Kong Wholesale Limited is an equal opportunities employer.

Job Responsibilities:

• Contact customers and sales team regarding sales orders
• Assist in order fulfillment activities such as taking orders, prepare order related document, determining appropriate shipping methods, routes and rates, etc.
• Provide outstanding customer service to improve customer satisfaction and relationship.
• Monitor product order shipment to ensure on-time delivery to customers.
• Alert customers on shipping and order flow issues in advance.
• Maintain competent understanding of company's products, their functions and alternatives.
• Coordinate, analyze and improve customer service functions to meet company goals.
• Provide regular reports to management

Skills & Requirements:

• HKDSE / F.5 or above, with at least 1 year of CS working experience;
• Good computer knowledge in using MS Word, Excel and Outlook etc.;
• Good command of written & spoken English / Mandarin / Cantonese;
• Presentable, stable, responsible, positive, willing to learn, work independently and able to work under pressure.

Responsibilities

• Handle customer enquiries and service requests via hotline / Whatsapp / Email
• Schedule and follow up onsite services for customers
• Assign onsite service appointment and administrative works via phone / whatsapp / email for Macau technicians
• Prepare daily job sheets and quotations
• Perform clerical tasks and other ad-hoc duties as assigned

Requirements

• Diploma or above with 1-2 years customer service experience is preferred
• Self-motivated with a positive work attitude and passionate
• Good command in both written and spoken English and Cantonese
• Good command in MS outlook, Excel and Word

Personal data collected will be kept confidential and used for recruitment purposes only.

Company Overview

Life Solutions was founded in 2003 in Hong Kong as a water filtration specialist providing high quality water filtration systems and professional after-sales services to all customers. With offices in Hong Kong and Shanghai and technical centres in Macau, Beijing, Shenzhen and Guangzhou, Life Solutions provides services to over 4,500 clients in Hong Kong, China and Macau.

To cope with business growth, we are now looking for high calibre recruits to join our winning team.

Responsibilities:

• Provide general sales support to the sales teams
• Prepare quotation and handle customers inquiries and email correspondence
• Coordinate with supplier, customer and logistics service provider for goods delivery
• Manage inventory records to ensure timely deliveries
• Handle ad-hoc duties as assigned

Requirement:

• Diploma or above
• Minimum 3 years working experience in sales operation
• Knowledge of Trading/ Sales operation is preferrable
• Good at MS Office and Chinese word processing
• Knowledge of Oracle or similar ERP systems is an advantage
• Immediate available is preferred

Working Location: Wan Chai

Competitive remuneration package will be offered to the successful candidate. Interested parties please send full resume, availability, existing and expected salary by "Apply Now" or by fax:

For further details of the Company, please visit our website: 

(We are an equal opportunity employer.  Applicants not contacted within six weeks should consider their application unsuccessful. Information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only.)

HTNS HK Company Limited is a comprehensive logistics company that proactively provides excellent customer service. We are inviting candidates with high calibre to join our team for the vacancy:

Requirements

• HKCEE/HKDSE or above
• Handle customer enquiries, order follow up, coordination between client, overseas and internal departments
• Working experience in logistics or freight forwarding industry will be an advantage
• Good communication skill in English / Mandarin
• Fresh graduate will also be considered

Interested parties, please send your full resume with expected salary to our HR Department by clicking "Apply Now"

Personal data collected will be treated as strictly confidential and used for recruitment purpose only

Company Description
朗悅乃香港領先之機電工程公司之一,提供全面機電工程服務。朗悅在行業內一直以盡善盡美和以客為先的態度服務客戶。我們的專業團隊由經驗豐富的工程師及技術人員帶領,對醫院,診所,商鋪,商場及辦公室的冷氣及消防工程都有豐富經驗.我們的工程團隊為各類型樓宇創建出高效及穩定的中央冷暖空調及通風系統,為客戶提供最優質的服務。

我們以最新穎的專業水平配置,為客戶提供全面的室內溫度,環境控制及空氣質素管理,中央冷暖空調及通風系統,水冷空調系統以至不同的機械設備系統等。由規劃,設計,工程管理,以至系統安裝及測試,加上貼心的售後維修和保養服務等,我們都會悉心安排妥當。我們參與香港多家醫院及醫療機構,地鐵及大型機建的工程項目, 測試及其後保養工作。經過不懈努力,我們已獲市場大為認可。於醫院工程及實驗室工程中, 我們的技術團隊累積了豐富及多方面的經驗及能力。有信心, 有能力滿足客人或相關條例之要求。

我們致力為客戶提供合理成本及高質量的工程服務。

Job Description
What you'll be doing

• Coordinate and manage building services engineering projects, ensuring timely completion and adherence to quality standards
• Liaise with clients, contractors, and other stakeholders to ensure seamless project execution
• Prepare detailed project plans, schedules, and reports to track progress and identify potential issues
• Oversee the installation, testing, and commissioning of electrical and mechanical systems
• Provide technical support and advice to project teams, addressing any challenges that arise
• Ensure compliance with relevant building codes, regulations, and safety standards
• Participate in design reviews and offer recommendations for process improvements

What We're Looking For

• Degree in Building Services Engineering, Mechanical Engineering, or a related field;
• Minimum 3 years of experience in building services engineering or project management;
• Strong technical knowledge of electrical and mechanical systems, including HVAC, plumbing, and fire protection;
• Proficient in project management tools and software, such as AutoCAD, BIM, and MS Project;
• Excellent communication and interpersonal skills, with the ability to liaise effectively with clients and team members;
• Proactive problem-solving skills and the ability to work under pressure to meet deadlines;
• Familiarity with local building regulations and codes in Hong Kong.

What We Offer
At Long Yue Electrical and Mechanical Engineering, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer:

• Opportunities for professional development and career advancement
• Comprehensive health and wellness benefits, including medical and dental coverage
• Flexible work arrangements and work-life balance initiatives

Team-building activities and social events to foster a strong company culture