What Jobs are available for Service Department in Hong Kong?

Job Description

1. Review client account opening documents, conduct due diligence, classification management, and anti-money laundering checks.

2. Handle clients' daily notifications, business inquiries, and complaints or suggestions.

3. Process various daily business applications from clients.

4. Maintain client information and account status.

5. Manage client account relationships and tax identity.

6. Monitor abnormal client transactions.

7. Keep records of client account information and business processing.

8. Perform other tasks as assigned by the department.

Job Requirements

1. Bachelor's degree or above in Finance, Economics or related majors.

2. At least 2 years of customer service experience in financial institutions.

3. Priority given to candidates who have passed the HKSI examination and obtained a licensed representative qualification for futures or securities from the Hong Kong SFC.

4. Strong communication, adaptability, and service awareness; familiarity with FATCA/CRS operations is preferred.

5. Proficient in computer operations and Microsoft Office software.

6. Good command of spoken and written English; fluency in Cantonese and Mandarin is preferred.

7. Candidates with less experience will be considered for the position of Customer Service Officer.

The company will provide competitive and comprehensive human resources development support.

Personal information collected will be kept strictly confidential and only used for recruitment purposes. For our personal information collection statement, please visit our website at

職位描述

1. 審核客戶開戶資料,進行客戶開戶盡職調查、分類管理及反洗錢審查;
2. 處理客戶的日常通知、業務諮詢和投訴建議事宜;
3. 受理客戶各項日常業務申請;
4. 客戶資料信息與帳戶狀態的維護;
5. 客戶帳戶關係人與稅務身份的管理;
6. 客戶異常交易的監控;
7. 客戶帳戶資料與業務處理的紀錄備存;
8. 部門安排的其他工作。

任職要求

1. 金融、經濟類或相關專業本科或以上學歷;
2. 2年或以上金融機構客戶服務工作經驗;
3. 通過HKSI考試,獲得香港證監會期貨或證券持牌代表資格者優先;
4. 有較強的溝通能力、應變能力及服務意識,熟悉FATCA/CRS業務者優先;
5. 具有較強電腦操作和Office軟體運用能力;
6. 具有良好的英語會話及書寫能力,能流利的廣東話和普通話優先;
7. 經驗較淺的候選人將被考慮為客戶服務主任。

公司將提供在同行中富有競爭力的人力資源綜合發展支持。

收集的個人資料將嚴格保密,僅用於招募目的。有關個人資訊收集聲明,請訪問我們的網站 (link removed)。

Job Description

1. Review client account opening documents, conduct due diligence, classification management, and anti-money laundering checks.

2. Handle clients' daily notifications, business inquiries, and complaints or suggestions.

3. Process various daily business applications from clients.

4. Maintain client information and account status.

5. Manage client account relationships and tax identity.

6. Monitor abnormal client transactions.

7. Keep records of client account information and business processing.

8. Perform other tasks as assigned by the department.

Job Requirements

1. Bachelor's degree or above in Finance, Economics or related majors.

2. At least 2 years of customer service experience in financial institutions.

3. Priority given to candidates who have passed the HKSI examination and obtained a licensed representative qualification for futures or securities from the Hong Kong SFC.

4. Strong communication, adaptability, and service awareness; familiarity with FATCA/CRS operations is preferred.

5. Proficient in computer operations and Microsoft Office software.

6. Good command of spoken and written English; fluency in Cantonese and Mandarin is preferred.

7. Candidates with less experience will be considered for the position of Customer Service Officer.

職位描述

1. 審核客戶開戶資料,進行客戶開戶盡職調查、分類管理及反洗錢審查;
2. 處理客戶的日常通知、業務諮詢和投訴建議事宜;
3. 受理客戶各項日常業務申請;
4. 客戶資料信息與帳戶狀態的維護;
5. 客戶帳戶關係人與稅務身份的管理;
6. 客戶異常交易的監控;
7. 客戶帳戶資料與業務處理的紀錄備存;
8. 部門安排的其他工作。

任職要求

1. 金融、經濟類或相關專業本科或以上學歷;
2. 2年或以上金融機構客戶服務工作經驗;
3. 通過HKSI考試,獲得香港證監會期貨或證券持牌代表資格者優先;
4. 有較強的溝通能力、應變能力及服務意識,熟悉FATCA/CRS業務者優先;
5. 具有較強電腦操作和Office軟體運用能力;
6. 具有良好的英語會話及書寫能力,能流利的廣東話和普通話優先;
7. 經驗較淺的候選人將被考慮為客戶服務主任。

A Global Insurance Firm are looking for a Technical Support Specialist to join their team

This role will join the APAC wide team and you will be working on a variety of operation enhancements, provide Tier 1 and Tier 2 technical support for Amazon Connect and related telephony systems.

Requirements:

• Hands-on experience with Amazon Connect is mandatory
• 2+ years of experience in technical support or IT helpdesk roles, preferably in a contact center environment.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills and a customer-first mindset.

Preferences:

• AWS services (Lambda, S3, CloudWatch), and telephony systems are preferred
• AWS certification (e.g., Cloud Practitioner or Solutions Architect)
• Insurance experience

Technical Support

Location: Hong Kong (Onsite)

Department: Marketing & Commercial

Type: Full-Time

Report to: CMO

We are seeking Technical Support to deliver technical expertise for our immersive streaming technology. The ideal candidate will develop deep product expertise and provide technical support throughout the entire customer lifecycle. This role requires exceptional communication skills, technical aptitude, and a passion for translating technology into clear value propositions and solutions that enable customer success in the metaverse space.

Key Responsibilities:

Product Expertise, Technical Support & Market Intelligence

• Provide technical expertise during the entire customer journey, including product demos, and technical support
• Develop comprehensive knowledge of our immersive streaming technology, becoming the go-to expert for product capabilities, technical specifications, and competitive differentiation
• Collaborate with R&D to understand product roadmaps and communicate market requirements back to the development team
• Translate technical product capabilities into clear benefits and value propositions for market needs
• Create product content, including technical documentation, product guides and solution architectures.
• Create and deliver product training for internal teams to ensure consistent messaging and technical understanding

Job Requirements:

Education & Professional Experience

• Bachelor's degree in Computer Science, IT, Engineering, or related field
• Minimum 3 years of experience in the IT / Technology industry
• Experience in SaaS / PaaS, Cloud, developer tools or immersive tech is highly valued

Technical & Industry Knowledge

• Hands-on knowledge of product implementation cycles and technical onboarding processes
• Proficiency in computer operating systems, including Linux installation/basic configuration and Windows environment management
• Experience with MySQL and other relational database products
• Experienced in the installation and configuration of Redis, well-versed in its basic concepts and operational commands, and capable of making reasonable configurations and optimizations based on requirements.
• Practical knowledge of Nginx configuration and administration
• Solid understanding of networking concepts and ability to diagnose common network issues
• Development experience in Java, C++, Android, iOS, or Vue is preferred
• Experience with virtualization, disaster recovery, or storage solutions is preferred

Skills & Attributes

• Technical aptitude with excellent communication skills to bridge technical and business requirements
• Exceptional communication skills with the ability to translate technical information into compelling narratives
• Collaborative mindset with the ability to work effectively across multiple departments
• Business fluency in English; additional languages are a plus

Application:

Interested candidates can apply with your resume, including current and expected salary package.

Data Privacy Notice

All data received will be used for recruitment purposes only.

Job Responsibilities:

• Prepare specification and drawing submission
• Conduct on-site instruction of wiring and installation
• Perform on-site maintenance, Testing & Commissioning works of CCTV system
• Conduct operation and maintenance training to end users
• Assist project management work by liaising with contractors and consultants

Job Requirements:

• Working experience in CCTV system will be an advantage
• Proficient in Autodesk AutoCAD and Microsoft Office
• Good command in spoken and written in Cantonese and English
• Self-motivated, problem solving, responsible, independent, strong interpersonal skills and team player
• Candidates with less qualification can be considered as Assistant Field Service Engineer

Location

Hong Kong

Business Area

Sales and Client Service

Ref #

Description & Requirements
Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across 150 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?
You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to address clients' connectivity requirements, lead the installation of Bloomberg Terminals, as well as coordinate closely with a variety of internal teams to deliver access to the Bloomberg infrastructure. You will resolve technical issues and proactively maintain Bloomberg performance to the utmost level, which will include circuit usage and network performance.

You need to be a confident and well-organized communicator, responsible for handling key accounts while regularly liaising with market data and technology personnel, in addition to telecommunication providers, service vendors and a variety of internal partners to ensure the highest quality of service to our customers.

If you wish to be involved in an exciting, fast-paced and challenging role that allows you to fully utilize your communication, technical and project coordination skills while gaining insight into the global financial markets, then this may be the opportunity for you.

We'll Trust You To

• Support technical issues and inquiries regarding the Bloomberg Terminal software, hardware offerings and network connectivity
• Engage with internal and external partners to resolve service issues
• Coordinate installation and maintain customers' connectivity to Bloomberg's network
• Work proactively with clients to implement recommended hardware and network infrastructure strategies to improve their experience with Bloomberg's products and services
• Lead and coordinate multiple concurrent projects with stakeholders to meet project deadlines within service quality

You'll Need To Have

• Minimum 1 year of working experience in technical support for internal or external clients
• Working experience in more than one of the following: Network technologies (e.g., TCP/IP, UDP, RIP v2, BGP) and topology, PC hardware, operating systems (Linux, Windows, Mac OS), and software suites (e.g., MS Office)
• Business proficiency in English and Cantonese or Mandarin to support clients in these markets
• Experience in multitasking within a high-volume environment with simultaneous projects and tasks
• Demonstrable experience of coordinating with multiple teams to meet deadlines
• Flexibility to accommodate occasional evening & weekend work (time off in lieu)
• Demonstrated continuous career growth within an organisation
• Bachelor's degree or degree-equivalent qualifications

We'd Love To See

• CompTIA A+, NET+ or CCNA certification
• Experience with telecommunications lines, basic network design and security
• Experience with FIX protocol
• Exposure to vendor cloud technology e.g. AWS, Azure
• Experience with setting up & troubleshooting virtual environments (VMware, Citrix, etc.)
• Ability to communicate effectively and negotiate resolutions to difficult scenarios
• Ability in picking up new technologies and concepts quickly

If This Sounds Like You
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Job Responsibility

• Provide helpdesk support and troubleshoot technical issues within the Windows environment
• Provide technical support on projects, including installation, change and maintenance to ensure the efficient implementation of services
• Perform software and hardware upgrades and deployments
• Maintain deliverable quality standards, proactively identify and resolve problems for optimal end-user satisfaction
• Basic network equipment and administration of Microsoft Windows server is required
• Maintain IT hardware asset and software inventory
• Identify and suggest possible improvements to the procedure

Job Requirement

• Higher Diploma or above in Information Technology / Computer Science or equivalent
• At least 5 years relevant experience in helpdesk support
• MTA is preferred, MCSA/MCSE will be an added advantage
• Familiar with Microsoft applications, MS Windows, MS Exchange and Network operations
• Experience on IT project coordination is highly preferable
• Knowledge in M365 and iOS/Android device will be added advantage
• Good communication skill
• High integrity, self-motivated and customer-focused attitude

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Company Overview

Yau Lee Hotel Limited owns a hotel in the city hub – Motto by Hilton Hong Kong SoHo.

Motto by Hilton Hong Kong SoHo is a new lifestyle hotel.   It located in Sheung Wan with 274 guest rooms, 2 catering outlets, 1 corner shop and a fitness room. The hotel incorporates unique and sustainable practices, earning it recognition for its commitment to sustainability and innovative design.

We invite applications for the following position:

F&B Department

Service Associate

Motto by Hilton Hong Kong SoHo

Job Highlights:

• 8 rest days per month
• Public Holiday
• Birthday Leave
• Discretionary Bonus

Job Responsibilities:

• Maintain comprehensive and accurate booking records in the system, pre-assign tables, and confirm reservations
• Oversee restaurant booking capacity and manage online/offline booking platforms
• Provide guests with essential information about restaurants, promotions and special event via phone calls and emails to enhance guest satisfaction
• Good command of spoken English and Mandarin

Job Requirements:

• Out going, service-oriented with good communications skill
• Pleasant and well-groomed
• Hands-on restaurant operations or customer service experience
• At least one year experience in hotel / Michelin Star restaurant would be an advantage

Fringe Benefit:

• 8 rest days per month
• Meal allowance
• 12 days Annual Leave
• Birthday Leave
• Medical Benefits (Outpatient and Hospitalization)
• Discretionary Bonus

We offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by

我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 .com行政辦公室收

Job Responsibilities

• Responsible to IT helpdesk.  Provide technical support service to the staff in Hong Kong, including staff PC, notebook and relevant technical equipment related to business operations. Response to and handle user request on technical support.
• Manage equipment assets, manage inventory, maintain PC and technical equipment. Perform technical equipment installation, configuration, changes and withdrawal for staff movement and changes to maintain individual company technical assets and equipment protection.
• Coordinate with IT vendors and users on IT services. Handle payment bills and execute reimbursement processes.
• Support individual company conference equipment, email system, VPN, anti-virus software, staff system accounts, etc.
• Formulate and execute technology refresh plan of staff equipment to ensure the required work efficiency and security level are maintained.
• Comply with Security policy, Audit requirements, Regulatory requirements, and relevant Company policies and procedures when carrying out all duties.
• Identify and mitigate risk detected in area of work.  Report promptly on incidents.

Job Requirements

• Bachelor's degree, associate degree or higher diploma in Information Technology, Computer Science or relevant disciplines.
• 2+  years experience in IT helpdesk or technical support.
• Strong in PC, notebook and technical equipment support.
• Knowledge and experience on Windows, familiar to additional OS, like Linux, MacOS, is preferable.
• Candidate with more experience will be considered for senior positions.
• Good team player, good communication skills with internal users and solution vendor.
• Good command of Cantonese, English and Mandarin.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Please send your full resume both in English and Chinese stating present and expected salary to Human Resources Manager by clicking APPLY NOW.

All data provided will be treated in the strictest confidence and used only for recruitment related purposes. All applications will be destroyed after 6 months of submission.

Only short listed candidates will be contacted.