What Jobs are available for Service Staff in Hong Kong?

The Specialists Surgery and Endoscopy Centre is one of the leading medical centres in performing minor operations and endoscopies in Hong Kong. Over the years, we have been striving for excellent medical treatments with holistic patient care and cutting edge technologies. Above all, we are dedicated to offering every of our patient distinguished medical experiences with sincerity, integrity and morality. A new operation model with diagnostic and imaging services will be introduced to provide patients an even more exhaustive range of medical service. To cope with the business development, we are now inviting high caliber candidate to join us with the following position: To cope with the business development, we are now inviting high caliber candidate to join with us.

Job Responsibilities

Responsible and familiar with front desk duties including greeting customers, handling customers' enquiries;

Patient registration with good customer service skills;

Complaints handling and records keeping;

Maintain cleanliness and appearance of the centre's reception and other related areas;

Work closely together with colleagues to ensure the best experience for patients at all times;

Other ad hoc tasks as assigned by the Supervisor.

Job Requirements

DSE Graduate or above;

Minimum 1 year experience in customer service;

Good communication skills and work attitude; punctual, polite, and responsible;

Basic computer skills, familiar with both Chinese and English input methods;

Good command in Cantonese, English, and Mandarin;

On-the-job training will be provided.

We offer competitive pay and fringe benefits. Interested parties please send your full resume with current salary and expected salary to Human Resources Department, The Specialists by clicking 'Apply Now".

If you would like to know more about our service or detail, please visit our website

The information provided will only be used for recruitment related purposes. All personal information on unsuccessful candidates will be destroyed within 6 months.

Full-time

Key Responsibilities

• Responsible for the daily check-in, check-out, reservation and reception work.
• Ensure correct handling of billing and administrative work, including preparation of reports.
• Proper and timely handing of customer requirements, inquiries and complaints. If necessary, promptly report to superiors.
• Ensure compliance with related policies, procedures and standards of Ascott.
• Liaise with the department to achieve daily tasks.
• Any other tasks assigned by supervisor.

Job Requirements

• Higher Diploma or above in Hospitality related discipline
• Excellent communication skills, proficiency in spoken and written English and Chinese (both Cantonese and Mandarin)
• Accept shift duty and able to work independently
• Strong team spirit and show passion

If you're someone who thrives on creating exceptional experiences and passionate about the world of hospitality, join our team at Ascott North Point Hong Kong - our first Ascott brand in the city.

We offer attractive remuneration package to the right candidate. Interested candidates, please send your full resume with current and expected salary to us.

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful.

About The Henderson

The Henderson is "an icon amongst icons" that ranks eminently amongst the world's most spectacular urban landmarks. Located at Murray Road, Central, this new 465,000-square-foot super Grade-A office tower is a showcase for health, resilience, smart technology and sustainability.

With an innovative and sustainable design by world-renowned Zaha Hadid Architects, The Henderson echoes the organic beauty of the natural world, reinterpreting the structural forms and layering of a Bauhinia bud ready to blossom.

With its high-tensile steel structure, The Henderson caters for exceptionally wide, light-filled column-free open offices in its typical plans, which offer flexibility and an incomparable level of collaboration for its tenants. The Henderson has received numerous awards and accolades, including the Grand Award (New Buildings Category: Projects Under Construction and/or Design - Commercial) at the Green Building Award 2021, and Platinum Pre-certification in both the WELL Building Standard (WELL) and Leadership in Energy and Environmental Design (LEED). In recognition of its outstanding digital connectivity and advanced smart technology, the project has also been awarded a Platinum certification for both WiredScore and SmartScore.

Responsibilities:

Monitor and ensure smooth operations of the sections appointed

Constantly obtain customer feedback during operations

Adhere to Forbes standards in daily operations

Requirements:

Minimum 2 years' F&B experience in a high end and chic restaurant

A genuine passion for hospitality and a commitment to delivering exceptional guest experiences

Excellent command of English

Attractive salary, medical, dental insurance, duty meal, discretionary bonus and 5-day work will be offered to successful candidates.

Please apply with full resume with expected salary.

To know more about The Henderson, please visit

Personal data provided by job applicants will be used for recruitment purpose only.

Full-time,Permanent

What you'll be doing

• Responsible for all daily front office activities
• Provide guests with a quality room orientation
• Provide quality service to all guests by responding to their requests promptly, efficiently, and courteously at all time
• Maintain accuracy of guest database input
• Ensure Room assignment is in line with guest requests
• Assist daily responsibilities, such as Up selling, Data Collection, Guest Preference and Trace Report follow up
• Perform ad hoc duties assigned by the Front Office Manager

What we're looking for

• Higher Diploma or above in Hospitality or relevant discipline
• Fluent in both written and spoken in English and Chinese and Mandarin, other foreign language literacy is a plus

Job Type: Full-time

Pay: $22, $24,000.00 per month

Benefits:

• Dental insurance
• Employee discount
• Meal provided
• Medical Insurance

Work Location: In person

Additional Information
Job Number

Job Category
Rooms & Guest Services Operations

Location
Sheraton Hong Kong Hotel & Towers, 20 Nathan Road, Hong Kong, Hong Kong, China, 0VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

Responsibilities :

• Handle all inquiries and complaints;
• Address and resolve ad hoc matters efficiently;
• Collaborate with other departments to provide exceptional service;
• Assist in preparing quotations and follow up in requests;

Requirements :

• Secondary 5 or above ;
• 2 Years of relevant experience in front line position, preferably in hospitality industries ;
• Fluent Cantonese, English and Putonghua;
• Basic Eng/Chi PC operation;
• Good interpersonal & CS skills, able to work under pressure;
• Willing to work overnight shift.

Package :

• Extra Day-Off;
• Annual Leave 12 Days;
• Discretionary Bonus;
• Birthday Leave;
• Medical Benefits;
• Dental Scheme

職責:

• 負責接待及解答客人問題
• 維持商場良好形象
• 協助管理商場的客戶服務中心工作,包括處理訪客查詢,禮品兌換,泊車優惠等
• 協助服務處指派的職務
• 需要輪班和工作場所輪換 (10小時/天 - 5 天工作)

要求:

• 中五學歷以上者優先(流利英語及普通話溝通能力)
• 歡迎積極,1至2年客戶服務經驗者應徵優先
• 性格開朗,具良好客戶服務意識
• 良好人際交往能力
• 應屆畢業生將被考慮

Attractive compensation package and excellent career prospects will be offered to suitable candidates. Interested parties please send full resume including your present and expected salaries by clicking "Apply Now".

We are an Equal Opportunity Employer.  Data collected will only be used for employment-related purposes.  We do not accept any form of discrimination against any persons; or any other status protected under the local law.

(Personal data collected would be used in accordance with our Statement on Employment-Related Data Usage, which is available at  (link removed) or upon request made to the Company's Human Resources Manager.  Applicants who are not invited for interview within six weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 1 year.)

Guest Service Officer (Group)

高級西餐 (中環及圓方)

職責:

• 管理接待職責,親切地迎接客人

• 管理預訂及聯絡客戶,為客戶提供卓越的客戶服務

• 專業招待客人及提供優質服務

• 熱情介紹公司菜式予客人

要求:

• 有相關工作經驗者優先,同時歡迎應屆畢業生

• 有禮,良好賓客互動技巧

• 良好粵語、英語(基本書面和口語)溝通能力,

• 普通話流利者優先

• 充滿熱情、工作勤奮、守時和誠實有禮

• 具責任心、良好工作態度和良好團隊合作精神

About The Henderson

The Henderson is "an icon amongst icons" that ranks eminently amongst the world's most spectacular urban landmarks. Located at Murray Road, Central, this new 465,000-square-foot super Grade-A office tower is a showcase for health, resilience, smart technology and sustainability.

With an innovative and sustainable design by world-renowned Zaha Hadid Architects, The Henderson echoes the organic beauty of the natural world, reinterpreting the structural forms and layering of a Bauhinia bud ready to blossom.

With its high-tensile steel structure, The Henderson caters for exceptionally wide, light-filled column-free open offices in its typical plans, which offer flexibility and an incomparable level of collaboration for its tenants. The Henderson has received numerous awards and accolades, including the Grand Award (New Buildings Category: Projects Under Construction and/or Design - Commercial) at the Green Building Award 2021, and Platinum Pre-certification in both the WELL Building Standard (WELL) and Leadership in Energy and Environmental Design (LEED). In recognition of its outstanding digital connectivity and advanced smart technology, the project has also been awarded a Platinum certification for both WiredScore and SmartScore.

Be part of our pre-opening team at exciting new restaurants and bar We are looking for hospitality enthusiasts with very excellent command of English who is ready to contribute to crafting unforgettable dining experiences and shaping our guests' journey. If you want to work with a dynamic company, we would love to hear from you

Front of House Available positions:

• Guest Relations Officer (ambassador in restaurant and bar)
• Guest Service Officer (F&B)

Attractive salary, medical, dental insurance, duty meal, discretionary bonus and 5-day work will be offered to successful candidates.

Please apply with full resume and expected salary.

To know more about The Henderson, please visit

Personal data provided by job applicants will be used for recruitment purpose only.