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Network & System Admin
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Job Description
Responsibilities:
- Provide day-to-day IT support to local and remote users (desktop, email, software, connectivity).
- Monitor, maintain, and troubleshoot IT infrastructure (servers, switches, firewalls, storage, VPN).
- Support both Windows and MacOS environments, Microsoft 365, and business-critical applications.
- Assist in IT documentation, asset management, and preparation of system reports.
- Ensure compliance with IT security protocols and data protection requirements.
- Liaise with vendors and contractors for system upgrades, troubleshooting, and projects.
- Proactively identify and resolve potential IT risks to ensure business continuity.
Requirements:
- Diploma or Degree in Computer Science, Information Technology or equivalent.
- Minimum 3 years of hands-on IT support and systems/network administration experience.
- Solid knowledge of Windows Server, Exchange, Active Directory, and networking (TCP/IP, VPN, firewalls, switching).
- Experience with both Windows and MacOS environments, Microsoft 365, and common office applications.
- Familiarity with web technologies (PHP, LAMP, HTML) an advantage.
- Strong troubleshooting, analytical, and problem-solving skills.
- Good communication and interpersonal skills; able to support non-technical users effectively.
- Self-motivated, reliable, and capable of working independently in a small team.
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***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***
All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.
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