22 Siebel Crm jobs in Hong Kong
Customer Relationship Manager
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager role at myGwork - LGBTQ+ Business Community
1 day ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager role at myGwork - LGBTQ+ Business Community
This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
A CRM is responsible for building and maintaining strong relationships with clients and customers with a primary focus on supporting Sales in bringing customers into our business and once onboarded, strive to make it effortless for the customers to do business with Colt as well as enhancing customer satisfaction, retention, and loyalty. Customer Relationship Managers ensure customer needs are met and they have a positive and rewarding experience with the organization.
Job Description
Role Responsibilities
- Assist Sales team in sales related admin tasks.
- Prepare standard price quotations to customers, work on internal supporting tools to manage customer data base and services.
- Process orders, changes and churn requests.
- Work closely with internal supporting teams to follow up on order process and service delivery status to update Sales as well Customers.
- Check and verify information by accessing various internal system tools
- Address billing issues and account receivables by coordinating with the finance team and the customers
- Provide support at sales related customer events.
- Prepare and maintain accurate report
- May need to join customer meeting when necessary.
- 3+ years experience in handling customer call/e-mails for complaints and inquiries
- Fluent in English, strong communication skills, both written and verbal and excellent active listening skills
- Experience working in sales support or customer support
- Basic knowledge of IT services
- Working knowledge on Microsoft Office (Excel / Word /PowerPoint)
- Coordination skills, ability to listen and collect information
- Adaptability and a team player
- Responsible attitude with customer-oriented mind-set
- Experience or knowledge in Telecom industry is a plus
- Business level Mandarin is preferable
- Proactive, independent and with can-do attitude.
- Quick learner
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Telecommunications
Referrals increase your chances of interviewing at myGwork - LGBTQ+ Business Community by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong, Hong Kong SAR .
Assistant Manager, Customer Relationship Deputy Manager to Senior Manager, Complaints Team Manager to Senior Manger, Customer Service (Credit Card) Manager, Customer Relationship (Complaint Handling) Assistant Manager - Contact Centre and Remote Channel Service Quality Manager - Cards & Unsecured Lending Service Quality Manager - Organization & Productivity Management Manager, Sales, Reservations and Customer Service Senior Customer Relations Manager - Wealth and Personal Banking Manager, Customer & Policy Services, Projects & Operation Excellence (Assistant) Service Management Manager (ToB) Assistant Account Manager (Employee Benefits)Shenzhen, Guangdong, China CN¥18,000.00-CN¥22,000.00 2 years ago
Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required) Assistant /Deputy Operation Manager (Branch) WeLab Bank - Manager/ Assistant Manager, Account OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager
Posted 10 days ago
Job Viewed
Job Description
Responsibilities :
- Provide full range of wealth management services to a designated portfolio of high-net-worth customer, for example, promote investment and insurance products to fulfill customers’ needs
- Expand the existing client base by exploring potential customers in the market
Requirements:
- Degree holder or above, with minimum 5 years' experience in handling investment portfolio of affluent customers
- Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required (Qualified under SFO for handling Regulated Activities Types 1 & 4)
- Professional qualification of ARWP is an advantage
- ECF achievement is the definite advantage
Candidates with more experience will be considered as Senior Customer Relationship Manager.
#J-18808-LjbffrCustomer Relationship Manager
Posted 10 days ago
Job Viewed
Job Description
6 months ago Be among the first 25 applicants
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
Responsibilities
- Provide full range of wealth management services to a designated portfolio of high-net-worth customer, for example, promote investment and insurance products to fulfill customers’ needs
- Expand the existing client base by exploring potential customers in the market
- Degree holder or above, with minimum 5 years' experience in handling investment portfolio of affluent customers
- Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required (Qualified under SFO for handling Regulated Activities Types 1 & 4)
- Professional qualification of ARWP is an advantage
The above post requires proficiency in English, Cantonese and Putonghua.
We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong , or fax to 2838 9209 , or e-mail to l: (email redacted, apply via Company website) .
Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China) Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong SAR .
Assistant Manager, Customer Relationship (Assistant) Service Management Manager (ToB) Complaint Management and Service Project, Principal (Senior Manager) Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required)Hong Kong SAR $15,360 - $15,600 2 weeks ago
Assistant /Deputy Operation Manager (Branch) WeLab Bank - Manager/ Assistant Manager, Account OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager
Posted 2 days ago
Job Viewed
Job Description
6 months ago Be among the first 25 applicants
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
Responsibilities
- Provide full range of wealth management services to a designated portfolio of high-net-worth customer, for example, promote investment and insurance products to fulfill customers’ needs
- Expand the existing client base by exploring potential customers in the market
- Degree holder or above, with minimum 5 years' experience in handling investment portfolio of affluent customers
- Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required (Qualified under SFO for handling Regulated Activities Types 1 & 4)
- Professional qualification of ARWP is an advantage
The above post requires proficiency in English, Cantonese and Putonghua.
We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong , or fax to 2838 9209 , or e-mail to l: (email redacted, apply via Company website) .
Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China) Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong SAR .
Assistant Manager, Customer Relationship (Assistant) Service Management Manager (ToB) Complaint Management and Service Project, Principal (Senior Manager) Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required)Hong Kong SAR $15,360 - $15,600 2 weeks ago
Assistant /Deputy Operation Manager (Branch) WeLab Bank - Manager/ Assistant Manager, Account OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager
Posted 3 days ago
Job Viewed
Job Description
Responsibilities :
- Provide full range of wealth management services to a designated portfolio of high-net-worth customer, for example, promote investment and insurance products to fulfill customers’ needs
- Expand the existing client base by exploring potential customers in the market
Requirements:
- Degree holder or above, with minimum 5 years' experience in handling investment portfolio of affluent customers
- Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required (Qualified under SFO for handling Regulated Activities Types 1 & 4)
- Professional qualification of ARWP is an advantage
- ECF achievement is the definite advantage
Candidates with more experience will be considered as Senior Customer Relationship Manager.
#J-18808-LjbffrCustomer Relationship Manager
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager role at myGwork - LGBTQ+ Business Community
1 day ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager role at myGwork - LGBTQ+ Business Community
This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
A CRM is responsible for building and maintaining strong relationships with clients and customers with a primary focus on supporting Sales in bringing customers into our business and once onboarded, strive to make it effortless for the customers to do business with Colt as well as enhancing customer satisfaction, retention, and loyalty. Customer Relationship Managers ensure customer needs are met and they have a positive and rewarding experience with the organization.
Job Description
Role Responsibilities
- Assist Sales team in sales related admin tasks.
- Prepare standard price quotations to customers, work on internal supporting tools to manage customer data base and services.
- Process orders, changes and churn requests.
- Work closely with internal supporting teams to follow up on order process and service delivery status to update Sales as well Customers.
- Check and verify information by accessing various internal system tools
- Address billing issues and account receivables by coordinating with the finance team and the customers
- Provide support at sales related customer events.
- Prepare and maintain accurate report
- May need to join customer meeting when necessary.
- 3+ years experience in handling customer call/e-mails for complaints and inquiries
- Fluent in English, strong communication skills, both written and verbal and excellent active listening skills
- Experience working in sales support or customer support
- Basic knowledge of IT services
- Working knowledge on Microsoft Office (Excel / Word /PowerPoint)
- Coordination skills, ability to listen and collect information
- Adaptability and a team player
- Responsible attitude with customer-oriented mind-set
- Experience or knowledge in Telecom industry is a plus
- Business level Mandarin is preferable
- Proactive, independent and with can-do attitude.
- Quick learner
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Telecommunications
Referrals increase your chances of interviewing at myGwork - LGBTQ+ Business Community by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong, Hong Kong SAR .
Assistant Manager, Customer Relationship Deputy Manager to Senior Manager, Complaints Team Manager to Senior Manger, Customer Service (Credit Card) Manager, Customer Relationship (Complaint Handling) Assistant Manager - Contact Centre and Remote Channel Service Quality Manager - Cards & Unsecured Lending Service Quality Manager - Organization & Productivity Management Manager, Sales, Reservations and Customer Service Senior Customer Relations Manager - Wealth and Personal Banking Manager, Customer & Policy Services, Projects & Operation Excellence (Assistant) Service Management Manager (ToB) Assistant Account Manager (Employee Benefits)Shenzhen, Guangdong, China CN¥18,000.00-CN¥22,000.00 2 years ago
Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required) Assistant /Deputy Operation Manager (Branch) WeLab Bank - Manager/ Assistant Manager, Account OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager Trainee
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager Trainee role at Bank of Communications Co.,Ltd.
6 months ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager Trainee role at Bank of Communications Co.,Ltd.
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
Proactive, Dedicated and Innovative
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
In pursuit of future growth, Bank of Communications (Hong Kong) Limited is looking for a sophisticated team of Wealth Management Specialists. The program will enable high-caliber individuals to develop and pursue their career ladder in professional banking services.
Responsibilities
- Provide full range of wealth management services to a designated portfolio of high-net-worth customer.
- Expand the existing client base by exploring potential customers in the market.
- Degree holder or equivalent qualification at HKQF level 5.
- Minimum 3 years' experience in promoting retail banking products (experience in handling investment portfolio of affluent customers will be an advantage).
- Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required. (Qualified under SFO for handling Regulated Activities Types 1 & 4).
- Professional qualification of ARWP is an advantage.
- Good command of spoken English, Cantonese and Mandarin.
We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong , or fax to 2838 9209 , or e-mail to l: (email redacted, apply via Company website) .
Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.
Bank of Communications (Hong Kong) Limited is a wholly owned subsidiary of Bank of Communications Co., Ltd. (Incorporated in the People's Republic of China) Seniority level
- Seniority level Internship
- Employment type Full-time
- Job function Finance and Sales
- Industries Banking
Referrals increase your chances of interviewing at Bank of Communications Co.,Ltd. by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong SAR .
Assistant Manager, Customer Relationship Assistant Manager - Contact Centre and Remote Channel Manager to Senior Manger, Customer Service (Credit Card) Assistant Manager, Customer Care (12 months fixed term contract) - GCOOTsuen Wan District, Hong Kong SAR 22 hours ago
Complaint Management and Service Project, Principal (Senior Manager) Assistant Manager/ Manager - Customer Engagement (Assistant) Service Management Manager (ToB) Complaint Management and Service Project, Principal (Senior Manager)Hong Kong SAR $15,360.00-$15,600.00 11 hours ago
Service Delivery Manager / Executive (Customer Service) WeLab Bank - Manager/ Assistant Manager, Account Operations Account Servicing Manager (General Insurance) Assistant /Deputy Operation Manager (Branch) Manager, Technology Solutions (Account Management)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Siebel crm Jobs in Hong Kong !
Customer Relationship Manager Trainee
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager Trainee role at Bank of Communications (Hong Kong) Limited
7 months ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager Trainee role at Bank of Communications (Hong Kong) Limited
Get AI-powered advice on this job and more exclusive features.
Company Description
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
Company Description
Bank of Communications (Hong Kong) Limited (“Bank of Communications (Hong Kong)”) is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.
With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access to our integrated wealth management services no matter where they are.
Job Description
In pursuit of future growth, Bank of Communications (Hong Kong) Limited is looking for a sophisticated team of Wealth Management Specialists. The program will enable high-caliber individuals to develop and pursue their career ladder in professional banking services.
Responsibilities
- Provide full range of wealth management services to a designated portfolio of high-net-worth customer.
- Expand the existing client base by exploring potential customers in the market.
- Degree holder or equivalent qualification at HKQF level 5.
- Minimum 3 years' experience in promoting retail banking products (experience in handling investment portfolio of affluent customers will be an advantage).
- Passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are required. (Qualified under SFO for handling Regulated Activities Types 1 & 4).
- Professional qualification of ARWP is an advantage.
- Good command of spoken English, Cantonese and Mandarin.
- ECF achievement is the definite advantage
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Business Development, Other, and Finance
- Industries Banking and Investment Banking
Referrals increase your chances of interviewing at Bank of Communications (Hong Kong) Limited by 2x
Sign in to set job alerts for “Customer Relations Manager” roles. Assistant Manager, Customer Relationship Manager to Senior Manger, Customer Service (Credit Card) Manager, Customer Relationship (Complaint Handling) Assistant Manager - Contact Centre and Remote Channel Service Quality Manager - Cards & Unsecured LendingTsuen Wan District, Hong Kong SAR 3 weeks ago
Manager, Sales, Reservations and Customer Service Complaint Management and Service Project, Principal (Senior Manager) Service Quality Manager - Organization & Productivity Management Assistant Account Manager (Employee Benefits) Complaint Management and Service Project, Principal (Senior Manager) Key Account Manager - Professional Project (Assistant) Service Management Manager (ToB)Shenzhen, Guangdong, China CN¥18,000.00-CN¥22,000.00 2 years ago
Channel Sales Manager / Account Manager - US Markets (Frequent Travel to US is Required) WeLab Bank - Manager/ Assistant Manager, Account OperationsHong Kong SAR $15,360.00-$15,600.00 2 weeks ago
Assistant /Deputy Operation Manager (Branch)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager(HK)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager (HK) role at Hang Seng Bank
9 months ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager (HK) role at Hang Seng Bank
A Career with Hang Seng Bank
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Job Description
A Career with Hang Seng Bank
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
We are currently seeking a high caliber professional to join our team as Customer Relationship Manager, reporting to Branch Manager.
Retail Distribution
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.
Principal Responsibilities
- Provide financial planning services to high-net-worth customers
- Provide personalised service for this segment of customers to build and maintain good relationships
- Promote investment, insurance and banking products for optimising new business opportunities
- Manage operational risk and observe the relevant policies /guidelines and compliance requirements
- University level education is an advantage OR
- HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience
- Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations
- Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferredHolder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred
- Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance
- Minimum of two years' experience in selling investment, insurance and banking products
- Strong sales and customer orientation, with good communication and interpersonal skills
- Strong self-motivation and ability to work under pressure
- Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
- High level of customer centricity mindset and ability to manage complex interactions effectively
- Shown strong situation awareness, strong desire to learn and able to work in Agile environment
- Be curious and with passion to think deeply and rationally
You’ll achieve more when you join Hang Seng Bank Limited.
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Banking
Referrals increase your chances of interviewing at Hang Seng Bank by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong, Hong Kong SAR .
Assistant Manager, Customer Relationship Manager, Customer Service Division (Team Head) (Assistant) Service Management Manager (ToB) AVP/VP, Dealer, Equity Sales & Derivatives Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Relationship Manager (Customer Contact Centre) (HK) Senior Account Manager / Associate Director (Health and Benefits) Client Account Manager - Global Family and Institutional Wealth Customer Relationship Manager (Cross-boundary) (HK) Executive Customer Relationship Manager (HK) Customer Service, Assistant Manager (More than 1 opening)Wan Chai District, Hong Kong SAR 1 month ago
Assistant Key Account Manager / Supervisor - Medical Channel Client Account Manager - Taiwan International Client Account Manager - Hong Kong Domestic and Southeast AsiaWan Chai District, Hong Kong SAR 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Relationship Manager(HK)
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Customer Relationship Manager (HK) role at Hang Seng Bank
9 months ago Be among the first 25 applicants
Join to apply for the Customer Relationship Manager (HK) role at Hang Seng Bank
A Career with Hang Seng Bank
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
Job Description
A Career with Hang Seng Bank
If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
We are currently seeking a high caliber professional to join our team as Customer Relationship Manager, reporting to Branch Manager.
Retail Distribution
Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With around 255 branches and automated banking centres, including around 50 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers.
Primary location shows in a job posting does not refer to work location, the branch placement is subject to the final decision by RSS Management.
Principal Responsibilities
- Provide financial planning services to high-net-worth customers
- Provide personalised service for this segment of customers to build and maintain good relationships
- Promote investment, insurance and banking products for optimising new business opportunities
- Manage operational risk and observe the relevant policies /guidelines and compliance requirements
- University level education is an advantage OR
- HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience
- Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations
- Holder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferredHolder of HKIB Associate Retail Wealth Professional (ARWP) or Certified Retail Wealth Professional (CRWP) is preferred
- Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance
- Minimum of two years' experience in selling investment, insurance and banking products
- Strong sales and customer orientation, with good communication and interpersonal skills
- Strong self-motivation and ability to work under pressure
- Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
- High level of customer centricity mindset and ability to manage complex interactions effectively
- Shown strong situation awareness, strong desire to learn and able to work in Agile environment
- Be curious and with passion to think deeply and rationally
You’ll achieve more when you join Hang Seng Bank Limited.
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
- Industries Banking
Referrals increase your chances of interviewing at Hang Seng Bank by 2x
Get notified about new Customer Relations Manager jobs in Hong Kong, Hong Kong SAR .
Assistant Manager, Customer Relationship Manager, Customer Service Division (Team Head) (Assistant) Service Management Manager (ToB) AVP/VP, Dealer, Equity Sales & Derivatives Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Relationship Manager (Customer Contact Centre) (HK) Senior Account Manager / Associate Director (Health and Benefits) Client Account Manager - Global Family and Institutional Wealth Customer Relationship Manager (Cross-boundary) (HK) Executive Customer Relationship Manager (HK) Customer Service, Assistant Manager (More than 1 opening)Wan Chai District, Hong Kong SAR 1 month ago
Assistant Key Account Manager / Supervisor - Medical Channel Client Account Manager - Taiwan International Client Account Manager - Hong Kong Domestic and Southeast AsiaWan Chai District, Hong Kong SAR 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr