What Jobs are available for Sme Analyst in Hong Kong?

Job Summary:

Client Servicing Subject Matter Experts are domain experts in a specific area or topic, operating as a liaison between our clients and internal teams. They develop and apply expertise on the Clearwater systems and processes to evaluate requirements and configure solutions to meet a wide range of investment accounting and reporting needs for Clearwater's largest clients.

Regarded as trusted experts in their area, they have the confidence to make decisions and contribute to client success, whilst being able to provide instruction to team members regarding their area of expertise.

Responsibilities:

• Translate the client's business requirements into specific system applications, process design, implementation materials/training and SOPs.
• Trusted to deliver accurate, timely and thorough responses to any inquiry in both written and verbal contexts, with the ability to simplify multiple complex topics.
• Effectively communicate and collaborate with a global team to accurately resolve complex problems and client inquiries in their area of specialism, as well as broader financial or accounting topics.

• Strategize with development teams to enhance our product offering, improve our client on-boarding experience, shorten delivery periods, and develop repeatable, scalable processes.

• Spread your knowledge by regularly providing mentorship/training, as well as designing and implementing training materials and SOPs.

• Proactively work towards continuous improvement of processes, procedures, tools and resources within the team.
• Manage and consistently complete assigned projects and coordinate necessary resources.
• Key contributor for knowledge base and SOP documentation, leading efforts to drive client self-service.

Required Skills:

• Possess deep knowledge in their area of expertise.
• Broad industry expertise in investment accounting, using skills to contribute to the development of company objectives and principles.
• Can own multiple projects at a time, achieving goals in creative and effective ways.

• Strong computer skills, including proficiency in Microsoft Office.

• Excellent attention to detail and strong documentation skills.

• Outstanding verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.

Education and Experience:

• Bachelor's degree or above in Accounting or Finance-related field, or experience in relevant area of specialization.
• 5+ years' relevant experience.

Job Summary:

The Global Delivery division is responsible for onboarding all new clients onto Clearwater's SaaS platform. An SME works on a variety of client implementations to provide deep domain expertise including Solvency II reporting or Derivatives & Alternatives asset classes. They are an integral part of a collaborative division spanning analysts, team leads and program managers. Collaborating with development teams, they strategize and enhance our product offering, streamline the client onboarding experience, and expediate delivery timeframes through scalable processes.

Responsibilities:

• A leader in implementing Clearwater Way methodologies for client implementation and onboarding, including aligning with Clearwater's Client Engagement Model.
• Proactively identifies opportunities for improvement and takes the lead in developing solutions within their role or team.
• Provides guidance to peers on industry knowledge, although Clearwater-specific assumptions and functionality are still being developed. Not yet at a level to serve as a confident client advisor.

• Applies Clearwater's core value proposition (aggregate, reconcile, report) in a general context and is developing expertise in at least one specific market/regulatory regime (e.g., IM, US insurance, Solvency II, Local GAAP, Canadian insurance).

• Demonstrates confidence in handling financial accounting and Investment statements, utilizing dashboards, report manager, formulas, advanced grouping, and filtering.

• An expert in Clearwater's core offering of Accounting, Compliance, Risk, and Performance reports, with a robust repertoire of user stories used as best practice.
• Effectively communicates and collaborates with a global team to resolve problems and address client inquiries accurately and efficiently.
• Shares knowledge by designing and implementing training materials and Standard Operating Procedures (SOPs), while also influencing thought leadership and contributing to whitepapers.

• Serves as a trusted client advocate and a confident client advisor.

• Has the ability to influence project stakeholders by providing clear solutions for their requirements.

• Strategizes with product management and development teams to enhance the client onboarding experience, reduce delivery timeframes, and establish repeatable, scalable processes.

Required skills:

• Advanced Skills in Project management tools (Clarizen, Salesforce, JIRA), and Clearwater tools/skills associated with area of expertise (e.g., asset classes, accounting).
• Advanced Knowledge of investment accounting policies and procedures.
• Advanced knowledge Equities, Fixed Income, and structured products.
• Proven history of proficient Excel use.

• Dynamic problem-solving skills, and an innate sense of curiosity.

• Securities or financial markets experience, especially involving derivatives, alternatives, structured products, and/or fixed income.

• Advanced Experience with General Ledger systems (e.g., Workday, Peoplesoft) and period-end close processes.
• Advanced Project management & Leadership skills.
• Strong computer skills, including proficiency in Microsoft Office.

• Excellent attention to detail and strong documentation skills.

• Outstanding verbal and written communication skills.

• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.

Education and Experience:

• Bachelors/Masters course in Finance or Accounting or related field.
• 7+ years of relevant experience in related field.

Key responsibilities:

• Serve as a subject matter expert (SME) and advocate for Vistra's Entity Management Solutions, supporting sales strategies to maximize business growth.
• Assist Enterprise Business Developers and Enterprise Account Managers in closing new business negotiations by providing expert recommendations tailored to client needs.
• Collaborate with Pricing teams and Solution Directors to ensure pricing, forecasting, and growth objectives align with business strategies.
• Work closely with the designated Solution Director to develop pre-sales offers and contribute to the creation of best practices for a consistent pre-sales approach.
• Tailor messaging for various customer groups to enhance their understanding of Vistra's value proposition.
• Maintain a comprehensive view of the competitive landscape to position Vistra effectively against competitors.
• Identify cross-sell and up-sell opportunities and proactively support sales teams in expanding their client portfolios.
• Build and implement Vistra's product management cadence and methodology, ensuring alignment with Solution Directors and Commercial Technology.
• Define and monitor key priorities for product reviews and team updates to ensure strategic focus.
• Set solution revenue (billability) goals and support the resolution of product, solution, or country budgeting conflicts.

Key requirements:

• Solution-focused with the ability to understand and respond to customer needs.
• Strong technical expertise in Company Secretarial / Entity Management solutions.
• Excellent interpersonal skills, with the ability to build rapport and develop strong relationships quickly.
• Effective written and verbal communication skills, with the ability to explain technical information clearly and concisely.
• Strong analytical and competitor analysis skills.
• Global or multi-country experience in entity management solutions.
• Previous experience in a pre-sales or commercial role within corporate services.
• Relevant professional qualification or degree, such as Business Studies, MBA, Chartered Governance Institute, LLM, or Corporate Legal qualification.

Role:
Lead Project Subject Matter Expert - Audio Visual Service Engineer
Location:
Hong Kong (Kinly operate a hybrid working policy allowing for a mix of office and home working)
Salary:
Negotiable (Dependent on experience), plus company benefits
Hours:
Monday - Friday; 40 hours a week; a shift-based system between 8am-8pm HKT as per business requirements
Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.

We now have a brand new opportunity for a Lead Project Audio Visual Subject Matter Expert / Lead Service Engineer to support the remote commissioning of systems and lead the Project SME team in APAC, serving as the primary technical support contact throughout project delivery.

This role combines hands-on support with leadership, ensuring efficient task management and fostering strong partnerships with Project Managers and clients' technical teams.

Key responsibilities:

• Guide a team of Project SMEs in APAC, supporting technical tasks assigned by Project Managers.
• Mentor and train team members, promoting skills growth and technical knowledge through regular training sessions.
• Lead team meetings and knowledge-sharing sessions, aligning the team with best practices, global standards, and processes.
• Organize work shifts to support projects globally, balancing workload effectively.
• Act as the primary commissioning contact, ensuring systems are installed according to strict guidelines and within specified timeframes.
• Accurately capture and enter asset information into the online platform provided internally or by the client.
• Configure systems including QCS, APC, Crestron, and network devices.
• Upload programs for Crestron, QSC, and AV devices.
• Provide in-depth remote troubleshooting and advanced fault finding.
• Support Project Managers in delivering projects within the project timeline.
• Communicate with local and global teams to ensure smooth project delivery.
• Liaise with suppliers and manufacturers to gain technical knowledge for successful project delivery.
• Regularly meet with the global team to share knowledge and plan resources.

Skills and experience:

• Proven ability to manage and mentor technical teams, focusing on performance improvement.
• Ability to clearly explain technical details to team members, clients, and stakeholders.
• Demonstrate a solid understanding of Modern Workspace Technologies, with an emphasis on Microsoft Teams Rooms and Cisco Webex.
• Possess sufficient knowledge of CMD and PowerShell.
• Networking knowledge to fault find audio and video conference networks. e.g. Dante audio and Multicast video streams
• Excellent technical knowledge of AV & VC equipment from major brands.
• Understanding of Network Concepts & Protocols.
• Knowledge of Microsoft Office 365, Microsoft Teams & Teams Rooms, and Microsoft Pro Portal.
• Excellent problem-solving and troubleshooting skills in IP technologies and support or service desk environments.
• Up-to-date understanding of the AV marketplace, including products and trends.
• Ability to read and work with schematic drawings.
• Proficiency in written and spoken English.
• Strong interpersonal and communication skills.
• Excellent organizational skills and the ability to manage multiple projects.
• Detail-oriented with the ability to work as part of a global team and independently.
• Ability to multitask, work proactively, and enhance quality continuously.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.
If you do require details of the vacancy or the application process in an alternative format, please email outlining your requirements.
About Kinly
Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?
We are experienced: When you join our family you'll be part of a multi-award-winning team made up of the industry's most innovative professionals.

We are proven: The world's leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world's best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You'll be working with alongside the world's leading brands and supporting them on high-profile, international projects.

Equal Opportunities:
At Kinly, we are unified by a commitment to providing a working environment that is as inclusive, responsible and welcoming as possible for all our teams and prospective employees. We provide equal employment where all applicants are encouraged to apply, regardless of sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other protected characteristics. We want you to bring your true self to work and provide you with a workplace where you can thrive. We welcome your application and look forward to seeing you at Kinly soon.

Responsibility:

• Develop, train and deploy artificial intelligence and machine learning models to solve complex business challenges;
• Responsible for various data preprocessing activities including collection, cleansing and validation of large datasets, and transforming the data into format suitable for consumption by artificial intelligence and machine learning models;
• Conduct in-depth data analysis on large datasets, and apply statistical and machine learning algorithms for extracting meaning from data and identifying actionable insights;
• Continuously monitor model performance and iterate to improve performance and efficiency of models with a view to optimizing business function;
• Responsible for preparation and maintenance of documentations in relation to the model development throughout the model development lifecycle;
• Assist in building a compliance data warehouse and continuously expanding data scope according to the need of AML monitoring, optimizing database performance and improving data usage experience;
• Assist in management and maintenance of the compliance data warehouse, including formulating database management policy and procedure, developing and maintaining data dictionary, monitoring data quality and ensuring data security;
• Assist in data management within the department, including data accountability management, data governance, data quality and security, etc.;
• Collaborate closely with cross-functional teams and external parties including business stakeholders, inhouse IT and data scientist team and solution vendors;
• Research emerging artificial intelligence trends and models, and integrate the new techniques to enhance model capabilities

Requirements:

• Bachelor degree or above in Computer Science, Data Science, Financial Mathematics, Statistics, Finance, Economics, or related disciplines
• 3-5 years or above relevant experience in implementation of artificial intelligence and machine learning models; experience in Banking data management, analysis and application being an advantage (For Senior Manager, at least 8 years relevant experience)
• Proficiency in programming languages, including Python and R, and machine learning libraries
• Strong understanding of machine learning algorithms, deep learning and statistical methods
• Strong problem-solving ability with passion for analytic excellence, able to manage complex scenario challenges simultaneously and work independently and under pressure
• Experience in financial service industry or financial crime compliance domain, or possession of relevant qualification in CAMS, ECF (AML/CFT) Core Level, FRM, CPA, ACCA being an advantage
• Good command of written and spoken English and Chinese

Responsibility:

• Develop, train and deploy artificial intelligence and machine learning models to solve complex business challenges;
• Responsible for various data preprocessing activities including collection, cleansing and validation of large datasets, and transforming the data into format suitable for consumption by artificial intelligence and machine learning models;
• Conduct in-depth data analysis on large datasets, and apply statistical and machine learning algorithms for extracting meaning from data and identifying actionable insights;
• Continuously monitor model performance and iterate to improve performance and efficiency of models with a view to optimizing business function;
• Responsible for preparation and maintenance of documentations in relation to the model development throughout the model development lifecycle;
• Assist in building a compliance data warehouse and continuously expanding data scope according to the need of AML monitoring, optimizing database performance and improving data usage experience;
• Assist in management and maintenance of the compliance data warehouse, including formulating database management policy and procedure, developing and maintaining data dictionary, monitoring data quality and ensuring data security;
• Assist in data management within the department, including data accountability management, data governance, data quality and security, etc.;
• Collaborate closely with cross-functional teams and external parties including business stakeholders, inhouse IT and data scientist team and solution vendors;
• Research emerging artificial intelligence trends and models, and integrate the new techniques to enhance model capabilities

• Bachelor degree or above in Computer Science, Data Science, Financial Mathematics, Statistics, Finance, Economics, or related disciplines
• 3-5 years or above relevant experience in implementation of artificial intelligence and machine learning models; experience in Banking data management, analysis and application being an advantage (For Senior Manager, at least 8 years relevant experience)
• Proficiency in programming languages, including Python and R, and machine learning libraries
• Strong understanding of machine learning algorithms, deep learning and statistical methods
• Strong problem-solving ability with passion for analytic excellence, able to manage complex scenario challenges simultaneously and work independently and under pressure
• Experience in financial service industry or financial crime compliance domain, or possession of relevant qualification in CAMS, ECF (AML/CFT) Core Level, FRM, CPA, ACCA being an advantage
• Good command of written and spoken English and Chinese

Key responsibilities:

• Serve as a subject matter expert (SME) and advocate for Vistra's Entity Management Solutions, supporting sales strategies to maximize business growth.
• Assist Enterprise Business Developers and Enterprise Account Managers in closing new business negotiations by providing expert recommendations tailored to client needs.
• Collaborate with Pricing teams and Solution Directors to ensure pricing, forecasting, and growth objectives align with business strategies.
• Work closely with the designated Solution Director to develop pre-sales offers and contribute to the creation of best practices for a consistent pre-sales approach.
• Tailor messaging for various customer groups to enhance their understanding of Vistra's value proposition.
• Maintain a comprehensive view of the competitive landscape to position Vistra effectively against competitors.
• Identify cross-sell and up-sell opportunities and proactively support sales teams in expanding their client portfolios.
• Build and implement Vistra's product management cadence and methodology, ensuring alignment with Solution Directors and Commercial Technology.
• Define and monitor key priorities for product reviews and team updates to ensure strategic focus.
• Set solution revenue (billability) goals and support the resolution of product, solution, or country budgeting conflicts.

Key requirements:

• Solution-focused with the ability to understand and respond to customer needs.
• Strong technical expertise in Company Secretarial / Entity Management solutions.
• Excellent interpersonal skills, with the ability to build rapport and develop strong relationships quickly.
• Effective written and verbal communication skills, with the ability to explain technical information clearly and concisely.
• Strong analytical and competitor analysis skills.
• Global or multi-country experience in entity management solutions.
• Previous experience in a pre-sales or commercial role within corporate services.
• Relevant professional qualification or degree, such as Business Studies, MBA, Chartered Governance Institute, LLM, or Corporate Legal qualification.

Financial Analyst/Senior Financial Analyst

About the Client

Our client is a renowned MNC retailer. Currently they are looking for a seasoned and passionate Financial Analyst to join them and support their country finance team.

About the Role

• Support the annual budget and periodic forecasts, translating operational data into financial projections and presenting findings to leadership.
• Drive management decision-making by analyzing and reporting on weekly sales performance, trends, and variances at both the boutique and product level.
• Conduct cost analysis and communicate with different stakeholders on a monthly basis.
• Support month-end and year-end closing process.
• Act as a key liaison between retail operations and accounting.
• Uphold financial integrity and policy compliance by validating purchase orders, partnering on inventory counts, and overseeing write-offs and other transactions.
• Support internal and external audit activities.
• Support any ad-hoc projects as assigned.

The Successful Applicant

• Bachelor's degree or above in Finance, Accounting or other related disciplines.
• 3 years+ relevant FP&A experience from MNCs.
• Experience gained in the Retail/FMCG industry is highly preferred.
• Strong Excel skills is required.
• Analytical, communicative, hands-on and independent.
• Fluent in Cantonese and English.
• Immediately available is an advantage.

Click "Apply * *Now* *" to apply for this position or call Alec Yeung at for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Responsibilities

• Conduct month-end closing activities, enhance routine work processes and internal control;
• Reconcile transactions to ensure the accuracy and reliability of financial information;
• Ensure timely preparation of regular reports and financial dashboards for management review;
• Analyze financial performance against budget and historical data, identify trends, and recommend actions to improve profitability and efficiency;
• Assist in the development of pricing strategies that align with the company's financial goals and market conditions;
• Develop financial models, conduct benchmarking and analysis;
• Collaborate closely with the teams in SG, TW & MY to consolidate and review data to ensure decisions are based on comprehensive financial analysis;
• Provide support in operation data maintenance;
• Handle ad-hoc projects and any other duties as required by Business Director.

Requirements

• Degree in accounting or related discipline;
• 3-5 years of experience in financial planning and analysis.
• Member of HKICPA is preferred;
• Exposure in Dental industries is a plus;
• Proficient in excel with knowledge in ERP systems is an advantage;
• Good command of spoken and written English, Mandarin, and Cantonese;
• A team player with a responsible, detail oriented, and proactive approach.