What Jobs are available for Social Support in Hong Kong?

Job Description

• Process pre-authorization, in-patient, out-patient requests from providers, clients and members
• Evaluate and issue relevant guarantees according to the eligible benefits
• Review provider bills for medical and claims payment
• Effectively communicate with medical coordinators.
• Follow up cases proactively on a daily basis
• Use diagnosis and procedure codes correctly
• Communicate with individuals at all levels during the claims process (e.g. internal staff and TPA clients)
• Perform ad-hoc duties as assigned by management

Education & Experience:

• Associate Degree or above
• Minimum 2 years' relevant experience preferably in administration or medical claims processing
• Medical and Claims assessment knowledge
• Experience in Pre-Authorisation is an advantage
• Good command in written and spoken English and Chinese
• Proficiency in MS Office applications

Bupa offers 5 days' work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.

Bupa is an equal opportunity employer and welcomes applications from qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of application with Bupa.

Personal data collected will be used for recruitment purposes only. Only candidates selected for interviews will be contacted. Bupa will be in touch for any opportunities that matches your profile. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application.

Are you a recent graduate ready to launch your international career?

Join one of the world's leading life insurance brokers in Private Placement Life Insurance (PPLI), with headquarters in Switzerland and a growing presence in Asia. As part of our dynamic team, you'll be encouraged, challenged, and empowered to be your best self. We are committed to helping you learn and thrive as we deliver customized insurance-based solutions to high-net-worth (HNW) clients and partners around the world.

Your Role & Responsibilities

· Support the team with administrative and operational tasks across our sales and client service functions

· Assist with basic coordination of insurance case documentation and application processes

· Help prepare simple product summaries or comparison tables for internal use

· Support scheduling, meeting preparation, and follow-up communications

· Assist with data entry, record-keeping, and maintaining client files

· Provide general support for internal process improvements and ad hoc projects as assigned

· Be open to learning about the insurance industry and developing new skills for future growth

Requirements

· Master's degree or above (preferably in finance, business, or a related discipline)

· Native Chinese speaker with excellent English skills (spoken and written); German is a strong advantage

· Strong attention to detail and organizational skills

· Proactive, adaptable, and eager to learn

· Able to communicate clearly and work well in a team

· Fresh graduates or those with up to 1 year of work experience are welcome

· Interest in developing a career in insurance, finance, or international business

· Willing to take on a variety of tasks and support different operational areas as needed

Job Responsibilities:

• Identify, develop and manage new strategic partnerships in the insurance sector
• Prepare and deliver professional presentations, marketing materials and responses for insurance agency partners
• Plan, organise and manage PR events for insurance agents
• Work effectively with team members, as well as other departments and external parties

Job Requirements:

• Experience in working with medical/insurance/wealth management industry is preferred
• Can-do attitude, ability to work independently and strong drive to get things done
• Capable of driving projects independently and under pressure
• Excellent time management, communication, interpersonal, analytical, and presentation skills
• Proficiency in both written and spoken English and Mandarin and Cantonese
• Proficiency in Microsoft Office

Head of Case Management and Medical Director

This leadership role provides medical leadership and expert physician advice across case management, disease management, and claims cost containment functions. It plays a pivotal role in enhancing the company's health capabilities through operational innovation, digital transformation, and clinical excellence. The incumbent is expected to lead complex initiatives, influence cross-functional teams, and ensure the company remains at the forefront of insurance medicine.

Responsibilities:

• Contribute to the development of medical strategy for case management, ensuring alignment with enterprise health objectives and regulatory standards.
• Provide expert medical advice on underwriting and claims cases to support accurate decision-making and risk assessment.
• Support the development of individualized care pathways, integrating evidence-based practices to optimize patient outcomes and claims efficiency.
• Establish and uphold rigorous medical review protocols across underwriting, claims, and quality assurance functions.
• Serve as the organization's medical authority, translating emerging medical science into actionable insights for insurance medicine.
• Partner with underwriting, claims, product, and actuarial teams to enhance medical risk assessment and product innovation.
• Lead research initiatives on medical conditions relevant to insurance, contributing to proprietary guideline development and global best practices.
• Represent the medical and case management function in industry forums, seminars, and public relations engagements to reinforce brand credibility and thought leadership.
• Support regional/global projects and ad-hoc initiatives as required.
• Deliver expert medical advice and leadership for case management and health operational execution.
• Ensure compliance with medical standards and regulatory requirements.
• Collaborate with underwriting and claims teams to improve medical adjudication processes.
• Contribute to enterprise transformation initiatives by integrating medical expertise into system design, data analytics, and operational workflows.

Required Qualifications:

• Medical degree (M.D.) from an accredited institution; registered with the Medical Council of Hong Kong pursuant to the Medical Registration Ordinance (Cap. 161 of the Laws of Hong Kong).
• Minimum 10 years of clinical experience across public and/or private sectors.
• At least 3 years of direct case management experience in health insurance or re-insurance, including utilization review and care coordination.
• Solid understanding of claims operations, provider management, and underwriting processes.
• Ability to provide medical advice on underwriting and claims cases with sound clinical judgement.
• Strong analytical and communication skills; able to translate clinical insights into operational improvements for business impact.
• Professional certifications (e.g., FLMI, FLHC/ALHC, FALU/AALU, CLU) are advantageous.
• Fluent in English and Chinese.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

Key Responsibilities:

• Partner with Business Development Managers to build and maintain strong relationships with insurance brokers, fostering collaboration and driving business growth.
• Independently manage complex cases, providing end-to-end case handling and cross-functional coordination to support sales performance.
• Assist the Team Manager in optimizing office operations and streamlining sales processes within the brokerage division.
• Deliver high-quality service to brokers and business partners by providing in-depth product knowledge and resolving inquiries or concerns in a timely and professional manner.
• Collaborate with internal teams such as underwriting, claims, policy administration, and finance to ensure seamless execution of sales initiatives and operational efficiency.
• Maintain accurate and up-to-date records of insurance transactions, contracts, and agreements, ensuring full compliance with regulatory requirements and internal policies.

Qualifications and Experience:

• Bachelor's degree in Business Administration, Finance, or a related discipline. Professional certifications in insurance or brokerage management are highly preferred.
• Minimum of 4 years' experience in sales support or brokerage management within the insurance industry.
• Experience in insurance sales, underwriting, claims, high-net-worth (HNW) business, or premium financing is an advantage.
• Strong knowledge of insurance products, including life, savings, medical, unit-linked, and universal life policies.
• Excellent communication skills, with the ability to convey complex insurance concepts clearly to brokers, clients, and internal stakeholders.
• Familiarity with insurance broker management systems and Microsoft Office Suite; experience with insurance quoting tools is a plus.

Rank : Executive Assistant II

Cluster / Hospital / Department :Hong Kong East Cluster / Pamela Youde Nethersole Eastern Hospital / Medical Social Services Unit

Pay : HK$19,764 to HK$24,023 per month

Up to 5% of total basic salary as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

Provide secretarial service to senior staff and clerical support to the clinical service. The typical duties include:

1. To conduct preliminary assessment for Samaritan Fund(SF)/ Community Care Fund (CCF)/ Other Funds applications and input data in HA-SFMS System.

2. To assist in compiling SF/CCF documents for HKEC Checking Unit's and SF Management Office's post approval check.

3. To conduct preliminary assessment for medical fee waiving.

4. To provide general clerical support to MSSU(Gen)/PYNEH.

5. Data input, statistics compilation and conducting research.

6. Reception duties and handling of public enquiries.

7.  Perform any other duties as assigned by the supervisor.

Entry Requirements:

1.  University Graduates; OR

2.    Completed F.5/S.5 with:

i. Passes in 5 subjects in the HKCEE, including English Language (Syl B) and Chinese Language, or equivalent; OR

    ii. 5 subjects in the HKDSE attaining the level specified below:

Level 2 in English Language and Chinese Language; and

Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects (subject to a maximum of 2 subjects under this category) / Grade E in Other Language subjects; or equivalent

AND diploma in a specialized function.

Preferred Attributes:

1. Experience in customer service or reception duties.

2. With 2 years working experience.

3. Good interpersonal and communication skills.

4. Responsible, self-motivated and able to work independently.

5. Good command of both spoken and written English and Chinese.

6. Proficiency in PC applications (MS Word, MS Excel and MS Access, etc).

Remarks:

1.    Please refer to  for "Notes to Applicants".

2.    Serving Staff who have completed F.5/S.5 or equivalent and have 2 years' relevant experience within HA may also be considered.

Please submit on-line application on or before 14 September 2025. Please note that only on-line applications submitted via Hospital Authority Careers Webpage would be processed.

For enquiries, please telephone

Responsibilities:

• Report to the General Secretary and assist in the setting and refinement of strategic direction. Responsible for the resource mobilization, and risk management in relation to Camp Services, Recreation & Sports Service, Youth Development, and other assigned units.
• Formulate the long-term strategies for Camp Services, Recreation & Sports Service, Youth Development, and other assigned units, as well as monitor and ensure their effective implementations.
• Initiate and implement related service and various social projects under various funding sources.
• Ensure effective corporate governance, optimizing financial resources, building teams with professional standards and policy development to achieve the Association's mission.
• Cultivate collaborative relationships with key stakeholders, including government agencies and departments, academic institutions, non-governmental organizations, business partners, as well as internal management and staff.
• Provide related committees with secretarial support in terms of the preparation of documents and reports, and follow through the implementation of decisions.
• Perform such other duties as may from time to time be assigned by the General Secretary.

Requirements:

• Holders of Master's Degree or above in Social Work from recognized universities;
• Not less than 10 years of working experience gained at sizable social service organization or relevant experience, of which at least 5 years should be at senior management level;
• Committed and contribute to the Mission and Vision of the Association;
• Possess strong leadership, entrepreneurial mind, influencing capability, innovative mindset, strategic thinking, excellent interpersonal, presentation and organizational skills.

We offer 5-day work with good remuneration and fringe benefits including annual leave, family leave, birthday leave, paid sick leave, marriage leave, compassionate leave, maternity/ paternity leave, study subsidy and medical insurance to the right candidate in contract basis. Interested candidates, please submit your full resume stating the expected salary with reference no. and make attention to the
Human Resources Department
by email to

on or before 28
th
October, 2025.

(All information provided will only be used for recruitment related purposes.)

SoCO is a non-profit-making charitable organization motivated by a common dream:

"Let us work hand in hand and shoulder to shoulder to build a caring, equal and just society".

We are now looking for the committed person for the following posts:

職責:

協助社工展開在過渡性社會房屋及不適切居所(例如: 劏房)開展社區工作;

協助社工提供直接服務予過渡性社會房屋住戶;

協助過渡性社會房屋住戶建立社區網絡;

促進過渡性社會房屋住戶彼此的互助精神,並建立社區歸屬感;

透過就業、理財、健康及建立社會資本等介入手法,促進過渡性社會房屋住戶脫貧能力;

協助過渡性社會房屋住戶參與儲蓄計劃及社區資源, 以增強就業動力、就業能力及家庭抗逆力;

協助擬遷出的過渡性社會房屋住戶訂立遷出計劃。

要求:

持有大學學位或文憑,持有社會科學學位或文憑者優先;

認同社區組織協會的工作理念: 與弱勢並肩,為公義行動

願意並決志服務弱勢社群。

Responsibilities:

Assist to conduct community work for transitional social housing and sub-divided flats;

Assist to provide direct services to the transitional social housing tenants;

Assist to build up community network for the tenants;

Assist tenants foster mutual support among residents of Transitional Housing and cultivate their sense of belonging;

Assist tenants tackle poverty with interventions focused on employment, financial literacy, health and wellbeing, and social capital building;

Assist tenants utilize the capacity-building fund and community resources to strengthen the motivation, employability, and resilience of families;

Assist tenants develop exit plans with families who are scheduled to leave Transitional Housing.

Requirements:

Holder of Bachelor Degree and Diploma of any discipline, Degree or Diploma holder of social science preferred;

Share SoCO mission: For people we care, For Justice we act

Willing to commit to serve the underprivileged

申請方法:

申請人可將個人履歷、申請職位名稱及預期薪金,電郵((email redacted, apply via Company website))或郵寄至本會(地址: 九龍何文田公主道52號三樓)。

薪酬水平將參考政府總薪級表,以及申請人是否具備相關工作經驗。

申請人提供的個人資料,只用作招聘之用,所有資料將保密處理。

本會是平等機會的僱主。

截至申請日期: 2025年10月31日

Method of Application:

Please send your application with full resume, post applied and expected salary via e-mail (email redacted, apply via Company website) or by post at 3/F, 52 Princess Margaret Road, Ho Man Tin, Kowloon.

Renumeration will be provided with reference to Master Pay Scale and related working experience.

Personal information collected is for recruitment purpose only and be kept in strict confidence.

We are an equal opportunities employer.

Closing date of application: 31 October 2025

Full-time

Job Title:Sustainability Officer (Campus Engagement & Community Outreach)

Department: Sustainability/Net-Zero Office

Job ID:

Job Posting Details

The HKUST Sustainability/Net-Zero Office is seeking a passionate Sustainability Officer to join our mission to develop and implement sustainability initiatives that enhance campus sustainable operations and strengthen our community outreach programs.

This role is ideal for candidates who want to broaden their experience in operations transformation and educational program development for sustainability, while having the opportunity to bring their creative problem-solving mindset to

Role Highlights:

• Opportunity to work with various campus stakeholders, ranging from operations teams, student teams, to academic researchers
• Entrepreneurial environment that leans towards rapid testing to discover, refine, and implement innovative solutions
• Gain end-to-end experience with systems thinking approach to the design and implementation of creative campus and community engagement and education programs
• Be part of a dynamic team and gain exposure to a broad range of sustainability issues

Reporting to the Sustainability Manager and working within a collaborative team of experienced sustainability professionals, you will be responsible for:

1. Establishing and Strengthening Internal Partnerships: Identify and engage key internal stakeholders, including academic departments, administrative units, and student organizations, to foster collaboration and support for sustainability initiatives.
2. Campus Engagement for Sustainable Operations: Guided by the HKUST 2028 Sustainability Challenge, work closely with campus leaders and Green Teams to lead engagement efforts focused on areas of the, particularly around waste
3. Program Development and Outreach: Develop outreach and engagement programs for the community to enhance their understanding of key sustainable development topics and actions, such as promoting conscious water usage, sustainable use of land, and protection of our ecosystems.

Requirements

• A bachelor's degree in related discipline with 1 to 5 years of related work experience.
• Strong proficiency in both written and spoken English and Cantonese, spoken Mandarin is a plus.
• Design, marketing, program development, university campus experience a plus.
• Coordination support to execute various on-campus sustainability operations improvements.
• Coordinating and driving Green Team efforts.
• Liaising with other departments to support ranking and ratings related exercises.
• Supporting the planning and delivery of flagship sustainability education events.
• Assist with marketing and promotional campaigns as required.
• Assist with administrative support as required.

(Duration: 2 years, renewable)

Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided.  A gratuity will be payable upon successful completion of the contract.

Application Procedure

In support of a green work environment, we accept applications submitted online only.  To apply, please complete an online application form through the HKUST Careers website ) and return it online to the Human Resources Office on or before Monday, 13 October Applicants will receive an acknowledgement by email upon successful submission.  We thank applicants for their interest, but advise that only shortlisted candidates will be notified of the result of the application.

(Information provided by applicants will be used for recruitment and other employment-related purposes.  Applicants should read the Personal Information Collection Statement before submission of application.)

HKUST is an equal opportunities employer and is committed to our core values of

inclusiveness, diversity, and respect.