14 Social Work jobs in Hong Kong

Join to apply for the Social Worker - Stationing Secondary School Social Work Services role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

1 week ago Be among the first 25 applicants

Join to apply for the Social Worker - Stationing Secondary School Social Work Services role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Get AI-powered advice on this job and more exclusive features.

Founded in 1936, the Boys’ and Girls’ Clubs Association is one of the longest serving non-government organizations dedicated to the welfare of children and youth in Hong Kong. Our mission to achieve a balanced and happy environment for the nurturing and growth of our young has never wavered in our focus of “Nurture the Young, Create the Future”.
To support future development of our Association, we are now inviting competent candidate to join our team:
Responsibilities

• Design service strategies based on school/ community needs as assessed
• Implement the work plan and to evaluate the effectiveness of the group, programs and case intervention for quality improvement
• Provide information and consultation to youth, parents and the community to utilize community resources to meet their needs
• Coordinate with other organizations and disciplines for resources to support the students’ development
• Prepare and submit up-to-date case reports, program proposal, budget, evaluation, financial and statistical reports on activities and programs
• Control program expenses within budget and handle receipts in accordance with accounts procedure
• Perform ad hoc duties as assigned
• Working Location : Hong Kong West District
  

• Bachelor Degree or above in Social Work
• Registered Social Worker
• Good command of oral and written Chinese and English is necessary
• Responsible, self-motivated and able to work independently under pressure
• 2 years’ experience in Social Work and school related works are an advantage
  

• The Association is a non-governmental organization which provides professional service for children and youth. With effect from December 1, 2011 staffs are required to complete and pass the Sexual Conviction Record Check
• We are an equal opportunities employer
• Application form can be downloaded from our website:
• Personal data collected will be treated in strict confidence and used exclusively for recruitment purpose

• Seniority level Entry level

• Employment type Full-time

• Job function General Business
• Industries Civic and Social Organizations

Referrals increase your chances of interviewing at The Boys' and Girls' Clubs Association of Hong Kong(BGCA) by 2x

Get notified about new School Social Worker jobs in Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Medix Global

Company Description

Medix is a pioneering medical science and technology company dedicated to maximizing the potential of leading expertise, treatments, and technology to meet critical health needs. Since 2006, Medix has been transforming health outcomes for millions of customers in over 90 countries through personalized, data-driven medical responses that transcend borders. We empower various sectors, including insurers, employers, financial groups, and governmental institutions, to enhance health outcomes beyond traditional care models. Global expertise, local implementation.

Role Description

Medix is a healthcare management company, providing a variety of services including Personal Medical Case Management. We are bold yet disciplined in our approach, ready to invest behind our ideas and strongly support creativity and intellectual freedom to push the boundaries to which technology, evidence-based medicine data can take us. As a result of our approach and capabilities, we have become a market leader in our field. We are currently restructuring our nursing team and looking for bright individuals who want to have a meaningful role and join the team in a company with a meaningful purpose.

General Job description:

This is a full-time on-site role located in Hong Kong SAR for a Case Management Nurse.
Our Nurses function as the driving force of the medical team, striving to help ensure our patients get the right diagnosis and implement the best treatment options and creating personalized medical solutions.

Main Responsibilities:

• Obtaining and organizing all medical documents and information needed to manage the case. Reviewing all the medical information to deeply understand the case.
• Coordinating all parties involved in the medical case: the Patient and his/her family; the Case Manager Doctor; the medical specialists locally; and other relevant medical parties. Follow up and handle all medical needs. Run meetings and phone calls, ensuring the patient medical management is executed in the best possible way.
• Overseeing the execution and outcome of the clinical plan as developed by Medix’ multidisciplinary team.
• Continuously update the Personal Medical Case Doctor regarding the status of the medical cases, as well as raising any problem or special situation in need of immediate attention to the Global Medical Director. • Establish a close relationship with the Patient and his/her family and be fully acquainted with his/her medical case. Be a positive driver in successful participation and work according to the highest service level agreements. • Assisting the Case Manager Doctors in the management of the cases and the Global Medical Director in the quality control process.
• Proactively identifying and monitoring the Patient and his/her medical condition and overall well-being: support in symptoms and complications management and care coordination support.
• Emotionally supporting the Patient and his/her family as they cope with the challenges presented by dealing with a significant medical journey.
• Referring and supporting patients with the management of their emotional stressand overall mental wellbeing as they cope with a serious medical condition.
• Documenting all interactions and creating the necessary clinical reports in a computerized case management system as well as a CRM system. Confirming that the Patient receives and understands any medical summaries, test results or recommendations.
• Assisting with the execution of Patient satisfaction surveys and preparing for submission to Care Quality Commission. Ensuring that all Medix policies and protocols are followed correctly.
• Explaining the exact nature and added values of our service, while assessing theneeds of the patient, understanding and managing the expectations of the Patient and/or his/her family.
• Ensuring that all Medix medical policies and protocols are followed correctly.
• Participate in meetings with the Global Medical Director with regards to medical challenges and opportunities and medical patient / case reporting and analysis of future needs.

Qualifications

• Bachelor’s degree in Nursing or a related field
• Valid nursing license in Hong Kong SAR
• Registered nurse with years of in-ward working experience in public and/or private settings
• Higher education or professional qualifications with less experience will also be considered
• Passion for medicine and patient care
• Excellent communication skills in Cantonese, Mandarin and English, both verbally and in written
• Excellent Organizational skills
• Assertive and proactive, professional
• Strong writing skills & Computer proficiency
• Patient Care Orientated - Courteous and Empathetic
• Self-motivated and independent
• Strong critical thinking and problem-solving skills
• Ability to work independently and collaboratively with a healthcare team

• Seniority level Entry level

• Employment type Full-time

• Job function Health Care Provider
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at Medix Global by 2x

Get notified about new Case Management Nurse jobs in Hong Kong SAR .

Hong Kong SAR HK$45,000.00-HK$54,999.00 3 weeks ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Medix Global

Company Description

Medix is a pioneering medical science and technology company dedicated to maximizing the potential of leading expertise, treatments, and technology to meet critical health needs. Since 2006, Medix has been transforming health outcomes for millions of customers in over 90 countries through personalized, data-driven medical responses that transcend borders. We empower various sectors, including insurers, employers, financial groups, and governmental institutions, to enhance health outcomes beyond traditional care models. Global expertise, local implementation.
Role Description

Medix is a healthcare management company, providing a variety of services including Personal Medical Case Management. We are bold yet disciplined in our approach, ready to invest behind our ideas and strongly support creativity and intellectual freedom to push the boundaries to which technology, evidence-based medicine data can take us. As a result of our approach and capabilities, we have become a market leader in our field. We are currently restructuring our nursing team and looking for bright individuals who want to have a meaningful role and join the team in a company with a meaningful purpose.
General Job description:
This is a full-time on-site role located in Hong Kong SAR for a Case Management Nurse.
Our Nurses function as the driving force of the medical team, striving to help ensure our patients get the right diagnosis and implement the best treatment options and creating personalized medical solutions.
Main Responsibilities:
• Obtaining and organizing all medical documents and information needed to manage the case. Reviewing all the medical information to deeply understand the case.
• Coordinating all parties involved in the medical case: the Patient and his/her family; the Case Manager Doctor; the medical specialists locally; and other relevant medical parties. Follow up and handle all medical needs. Run meetings and phone calls, ensuring the patient medical management is executed in the best possible way.
• Overseeing the execution and outcome of the clinical plan as developed by Medix’ multidisciplinary team.
• Continuously update the Personal Medical Case Doctor regarding the status of the medical cases, as well as raising any problem or special situation in need of immediate attention to the Global Medical Director. • Establish a close relationship with the Patient and his/her family and be fully acquainted with his/her medical case. Be a positive driver in successful participation and work according to the highest service level agreements. • Assisting the Case Manager Doctors in the management of the cases and the Global Medical Director in the quality control process.
• Proactively identifying and monitoring the Patient and his/her medical condition and overall well-being: support in symptoms and complications management and care coordination support.
• Emotionally supporting the Patient and his/her family as they cope with the challenges presented by dealing with a significant medical journey.
• Referring and supporting patients with the management of their emotional stressand overall mental wellbeing as they cope with a serious medical condition.
• Documenting all interactions and creating the necessary clinical reports in a computerized case management system as well as a CRM system. Confirming that the Patient receives and understands any medical summaries, test results or recommendations.
• Assisting with the execution of Patient satisfaction surveys and preparing for submission to Care Quality Commission. Ensuring that all Medix policies and protocols are followed correctly.
• Explaining the exact nature and added values of our service, while assessing theneeds of the patient, understanding and managing the expectations of the Patient and/or his/her family.
• Ensuring that all Medix medical policies and protocols are followed correctly.
• Participate in meetings with the Global Medical Director with regards to medical challenges and opportunities and medical patient / case reporting and analysis of future needs.
Qualifications

• Bachelor’s degree in Nursing or a related field
• Valid nursing license in Hong Kong SAR
• Registered nurse with years of in-ward working experience in public and/or private settings
• Higher education or professional qualifications with less experience will also be considered
• Passion for medicine and patient care
• Excellent communication skills in Cantonese, Mandarin and English, both verbally and in written
• Excellent Organizational skills
• Assertive and proactive, professional
• Strong writing skills & Computer proficiency
• Patient Care Orientated - Courteous and Empathetic
• Self-motivated and independent
• Strong critical thinking and problem-solving skills
• Ability to work independently and collaboratively with a healthcare team

• Seniority level Entry level

• Employment type Full-time

• Job function Health Care Provider
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at Medix Global by 2x

Get notified about new Case Management Nurse jobs in Hong Kong SAR .

Hong Kong SAR HK$45,000.00-HK$54,999.00 3 weeks ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Welfare Worker - "Parent-Child Link" Specialised Co-parenting Support Centre role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

1 day ago Be among the first 25 applicants

Join to apply for the Welfare Worker - "Parent-Child Link" Specialised Co-parenting Support Centre role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Get AI-powered advice on this job and more exclusive features.

This range is provided by The Boys' and Girls' Clubs Association of Hong Kong(BGCA). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

HK$22,145.00/yr - HK$3,585.00/yr

Founded in 1936, the Boys’ and Girls’ Clubs Association is one of the longest serving non-government organizations dedicated to the welfare of children and youth in Hong Kong. Our mission to achieve a balanced and happy environment for the nurturing and growth of our young has never wavered in our focus of “Nurture the Young, Create the Future”.

To support future development of our Association, we are now inviting competent candidate to join our team:

Responsibilities

• Assist in the implementation of groups and programs
• Assist in supervised contact or exchange service
• Take up duties of stationing, publicity, website development
• Need to work on night shift, Saturdays and Sundays
• Perform ad hoc duties as assigned
• Working location: Fotan
  
  

• (i) Obtained Level 2 in 5 subjects including English, Chinese, Mathematics & Liberal Studies(or Citizenship and Social Development) in HKDSE; or
• (ii) Obtained Level 2 in 5 subjects including English, Chinese & Mathematics in HKCEE or equivalent; or
• (iii) Higher Diploma, Associate Degree or equivalent or above
• Initiative, committed, energetic and able to source and adapt new ideas to improve the quality of work
• Good communication, interpersonal and organizing skills
  
  

• The Association is a non-governmental organization which provides professional service for children and youth. With effect from December 1, 2011 staffs are required to complete and pass the Sexual Conviction Record Check
• We are an equal opportunities employer
• Application form can be downloaded from our website:
• Personal data collected will be treated in strict confidence and used exclusively for recruitment purpose

• Seniority level Entry level

• Employment type Full-time

• Job function General Business
• Industries Civic and Social Organizations

Referrals increase your chances of interviewing at The Boys' and Girls' Clubs Association of Hong Kong(BGCA) by 2x

Get notified about new Worker jobs in Hong Kong SAR .

Hong Kong SAR HK$18,305.00-H 18,305.00 1 week ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Hong Kong SAR HK 40,620.00-HK 40,620.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Welfare Worker - "Parent-Child Link" Specialised Co-parenting Support Centre role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

1 day ago Be among the first 25 applicants

Join to apply for the Welfare Worker - "Parent-Child Link" Specialised Co-parenting Support Centre role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Get AI-powered advice on this job and more exclusive features.

This range is provided by The Boys' and Girls' Clubs Association of Hong Kong(BGCA). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

HK$22,145.00/yr - HK$3,585.00/yr

Founded in 1936, the Boys’ and Girls’ Clubs Association is one of the longest serving non-government organizations dedicated to the welfare of children and youth in Hong Kong. Our mission to achieve a balanced and happy environment for the nurturing and growth of our young has never wavered in our focus of “Nurture the Young, Create the Future”.
To support future development of our Association, we are now inviting competent candidate to join our team:
Responsibilities

• Assist in the implementation of groups and programs
• Assist in supervised contact or exchange service
• Take up duties of stationing, publicity, website development
• Need to work on night shift, Saturdays and Sundays
• Perform ad hoc duties as assigned
• Working location: Fotan
  

• (i) Obtained Level 2 in 5 subjects including English, Chinese, Mathematics & Liberal Studies(or Citizenship and Social Development) in HKDSE; or
• (ii) Obtained Level 2 in 5 subjects including English, Chinese & Mathematics in HKCEE or equivalent; or
• (iii) Higher Diploma, Associate Degree or equivalent or above
• Initiative, committed, energetic and able to source and adapt new ideas to improve the quality of work
• Good communication, interpersonal and organizing skills
  

• The Association is a non-governmental organization which provides professional service for children and youth. With effect from December 1, 2011 staffs are required to complete and pass the Sexual Conviction Record Check
• We are an equal opportunities employer
• Application form can be downloaded from our website:
• Personal data collected will be treated in strict confidence and used exclusively for recruitment purpose

• Seniority level Entry level

• Employment type Full-time

• Job function General Business
• Industries Civic and Social Organizations

Referrals increase your chances of interviewing at The Boys' and Girls' Clubs Association of Hong Kong(BGCA) by 2x

Get notified about new Worker jobs in Hong Kong SAR .

Hong Kong SAR HK$18,305.00-H 18,305.00 1 week ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Hong Kong SAR HK 40,620.00-HK 40,620.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Registered Social Worker - Education Services (Contract) role at YMCA of Hong Kong

1 day ago Be among the first 25 applicants

Join to apply for the Registered Social Worker - Education Services (Contract) role at YMCA of Hong Kong

• Report to the School Administrative Office, provide school-based counseling support for DAE students on individual as well as group basis;
• Managing overall class operations, including maintaining communication channels, sharing official announcements, and addressing or redirecting student inquiries as needed.
• Develop and implement strategies and prorgammes to support students in learning. Conduct assessments to identify students' needs and create personalized support plans;
• Act as the person in charge to respond to students crisis situations in college in collaboration with the School Administrative Office. Collaborate with college staff to develop and implement crisis management protocols;
• Work closely with teachers and School Administrative Office to address students' academic and social-emotional needs. Participate in multidisciplinary team meetings;
• Prepare and submit up-to-date case reports, programme proposal, budget, evaluation, financial and statistical reports on activities and programmes;
• Perform other ad hoc duties as assigned by supervisor.
  
  

• Report to the School Administrative Office, provide school-based counseling support for DAE students on individual as well as group basis;
• Managing overall class operations, including maintaining communication channels, sharing official announcements, and addressing or redirecting student inquiries as needed.
• Develop and implement strategies and prorgammes to support students in learning. Conduct assessments to identify students' needs and create personalized support plans;
• Act as the person in charge to respond to students crisis situations in college in collaboration with the School Administrative Office. Collaborate with college staff to develop and implement crisis management protocols;
• Work closely with teachers and School Administrative Office to address students' academic and social-emotional needs. Participate in multidisciplinary team meetings;
• Prepare and submit up-to-date case reports, programme proposal, budget, evaluation, financial and statistical reports on activities and programmes;
• Perform other ad hoc duties as assigned by supervisor.
  
  

• Degree in Social Work;
• Registered social worker with the Social Worker Registration Board of Hong Kong;
• Proactive, strong interest in working with youth;
• Have Level 2 or above in English Language and Chinese Language in HKCEE / HKDSE or equivalent;
• Good command of written and spoken English;
• At least 2-3 years of social work experience;
• Working day : 3-day a week
• Working Period (Sep 2025 – May 2026)
  
  

• Full-time Application Form
• Part-time Application Form
  
  

• Seniority level Entry level

• Employment type Contract

• Job function Other
• Industries Religious Institutions

Referrals increase your chances of interviewing at YMCA of Hong Kong by 2x

Get notified about new Social Service Worker jobs in Kowloon City District, Hong Kong SAR .

Hong Kong SAR HK$22,145.00-HK$3,585.00 1 week ago

Kowloon City District, Hong Kong SAR 2 months ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 5 months ago

Hong Kong SAR HK 20,770.00-HK 20,770.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Registered Social Worker - Education Services (Contract) role at YMCA of Hong Kong

1 day ago Be among the first 25 applicants

Join to apply for the Registered Social Worker - Education Services (Contract) role at YMCA of Hong Kong

• Report to the School Administrative Office, provide school-based counseling support for DAE students on individual as well as group basis;
• Managing overall class operations, including maintaining communication channels, sharing official announcements, and addressing or redirecting student inquiries as needed.
• Develop and implement strategies and prorgammes to support students in learning. Conduct assessments to identify students' needs and create personalized support plans;
• Act as the person in charge to respond to students crisis situations in college in collaboration with the School Administrative Office. Collaborate with college staff to develop and implement crisis management protocols;
• Work closely with teachers and School Administrative Office to address students' academic and social-emotional needs. Participate in multidisciplinary team meetings;
• Prepare and submit up-to-date case reports, programme proposal, budget, evaluation, financial and statistical reports on activities and programmes;
• Perform other ad hoc duties as assigned by supervisor.
  

• Report to the School Administrative Office, provide school-based counseling support for DAE students on individual as well as group basis;
• Managing overall class operations, including maintaining communication channels, sharing official announcements, and addressing or redirecting student inquiries as needed.
• Develop and implement strategies and prorgammes to support students in learning. Conduct assessments to identify students' needs and create personalized support plans;
• Act as the person in charge to respond to students crisis situations in college in collaboration with the School Administrative Office. Collaborate with college staff to develop and implement crisis management protocols;
• Work closely with teachers and School Administrative Office to address students' academic and social-emotional needs. Participate in multidisciplinary team meetings;
• Prepare and submit up-to-date case reports, programme proposal, budget, evaluation, financial and statistical reports on activities and programmes;
• Perform other ad hoc duties as assigned by supervisor.
  

• Degree in Social Work;
• Registered social worker with the Social Worker Registration Board of Hong Kong;
• Proactive, strong interest in working with youth;
• Have Level 2 or above in English Language and Chinese Language in HKCEE / HKDSE or equivalent;
• Good command of written and spoken English;
• At least 2-3 years of social work experience;
• Working day : 3-day a week
• Working Period (Sep 2025 – May 2026)
  

• Full-time Application Form
• Part-time Application Form
  

• Seniority level Entry level

• Employment type Contract

• Job function Other
• Industries Religious Institutions

Referrals increase your chances of interviewing at YMCA of Hong Kong by 2x

Get notified about new Social Service Worker jobs in Kowloon City District, Hong Kong SAR .

Hong Kong SAR HK$22,145.00-HK$3,585.00 1 week ago

Kowloon City District, Hong Kong SAR 2 months ago

Kowloon City District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 5 months ago

Hong Kong SAR HK 20,770.00-HK 20,770.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Community Support - (Part time, Chinese Speaker) role at BitMEX

Join to apply for the Community Support - (Part time, Chinese Speaker) role at BitMEX

Direct message the job poster from BitMEX

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or and follow LinkedIn, Discord, Telegram and X.

Role Overview

Are you passionate about crypto and an expert in community engagement? We're seeking a dedicated Part-time Community Support Specialist to help us build and nurture our growing Chinese speaking crypto exchange community.

Key Responsibilities

• Act as the first point of contact for our community members across various platforms, providing timely and helpful support.
• Engage actively with the community to foster a positive and informative environment.
• Gather feedback, identify common issues, and escalate complex queries to the relevant teams.
• Help organize and support online community events and initiatives.
  
  

• Minimum 1 year of hands-on experience in community management or support within a crypto exchange or blockchain project.
• Proven familiarity with key community platforms, including Telegram, Discord, and major Chinese social media platforms (e.g., WeChat, Weibo).
• Native Mandarin speaker with excellent written and verbal communication skills in Mandarin.
• Strong understanding of cryptocurrency, blockchain technology, and trading concepts.
• Excellent interpersonal skills and a proactive, problem-solving attitude.
  
  

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closerLife insurance coverage to provide a safety net for your family’s future
  
  

• Seniority level Entry level

• Employment type Part-time

• Job function Other

Referrals increase your chances of interviewing at BitMEX by 2x

Get notified about new Community Support Specialist jobs in Hong Kong SAR .

Sha Tin District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Community Support - (Part time, Chinese Speaker) role at BitMEX

Join to apply for the Community Support - (Part time, Chinese Speaker) role at BitMEX

Direct message the job poster from BitMEX

About BitMEX
BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

About BitMEX
BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.
Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.
In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."
For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or and follow LinkedIn, Discord, Telegram and X.
Role Overview
Are you passionate about crypto and an expert in community engagement? We're seeking a dedicated Part-time Community Support Specialist to help us build and nurture our growing Chinese speaking crypto exchange community.
Key Responsibilities

• Act as the first point of contact for our community members across various platforms, providing timely and helpful support.
• Engage actively with the community to foster a positive and informative environment.
• Gather feedback, identify common issues, and escalate complex queries to the relevant teams.
• Help organize and support online community events and initiatives.
  

• Minimum 1 year of hands-on experience in community management or support within a crypto exchange or blockchain project.
• Proven familiarity with key community platforms, including Telegram, Discord, and major Chinese social media platforms (e.g., WeChat, Weibo).
• Native Mandarin speaker with excellent written and verbal communication skills in Mandarin.
• Strong understanding of cryptocurrency, blockchain technology, and trading concepts.
• Excellent interpersonal skills and a proactive, problem-solving attitude.
  

• Work from home to help you find the perfect balance between work, family and personal life
• 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
• A top tier & comprehensive medical, dental and vision policy for you and your dependents
• Professional development allowance to support your career advancement
• Access to our annual wellness benefits to cultivate your physical and mental growth
• Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
• Team building & offsite events to bring our global team closerLife insurance coverage to provide a safety net for your family’s future
  

• Seniority level Entry level

• Employment type Part-time

• Job function Other

Referrals increase your chances of interviewing at BitMEX by 2x

Get notified about new Community Support Specialist jobs in Hong Kong SAR .

Sha Tin District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.