What Jobs are available for Software Maintenance in Hong Kong?

Key Responsibilities:

1. Receive, track, and resolve user issues via hotline or email.
2. Perform system health checks to ensure normal operation.
3. Bug fixing, iterative development of new features, system version upgrades and releases, and maintenance of system documentation.
4. Discuss requirements with clients and propose solutions.
5. Prepare monthly work reports to communicate system maintenance status.
6. Other related technical support tasks.

Qualifications:

• Full-time bachelor's degree or above from a public institution, majoring in Computer Science or a related field.
• Minimum 10 years of IT experience, with at least 2 years in system maintenance.
• Proficient in mainstream development technologies such as Java, Spring Framework, HTML, CSS, JavaScript, Apache, RDBMS, and SQL.
• Familiarity with Lotus Notes Mail Server/CMMP Mail Server/Arcserve Backup services is preferred.
• Experience with GCIS configuration and deployment is preferred.
• Fluent in Cantonese for communication, with strong written and spoken English skills for technical documentation.

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities:

• Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening Systems (BSS), Powered Baggage Loading Devices (), RFID System and other airport facilities
• Control and monitor the performance of BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Assist in developing and refining the system failure contingency plan and conducting system failure drill exercises
• Assist line maintenance team to supervise the planned maintenance works during non-office hours
• Coordinate and supervise the maintenance contractors to carry out maintenance for BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Prepare duty log, incident report, fault investigation and analysis of abnormal fault
• Perform shift duties is required (alternate 2-day day/night shift duties and 2-day off)

Requirements:

• Higher Diploma / Higher Certificate in Electrical, Mechanical, Electronic, Building Services Engineering or other relevant railway disciplines with at least 4 years' relevant working experience in maintenance or installation working experience in Baggage Handling System (BHS) and/or Material Handling System (MHS) and/or major automation system would be an advantage. Degree holder with 2 years' relevant working experience will also be considered
• Candidates without the above specified academic qualification but have 10 years' relevant working experience will also be considered
• Team player with good analytical, communication and interpersonal skills, proactive attitude and able to work under pressure
• Possess a valid HK driving license (Class 1, 2) is preferred
• Proficient in Microsoft Office applications
• Good command of both spoken and written English and Chinese. Knowledge of Putonghua is preferred

Where Your Career Takes Flight
Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

Responsibilities:

• Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening Systems (BSS), Powered Baggage Loading Devices (), RFID System and other airport facilities
• Control and monitor the performance of BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Assist in developing and refining the system failure contingency plan and conducting system failure drill exercises
• Assist line maintenance team to supervise the planned maintenance works during non-office hours
• Coordinate and supervise the maintenance contractors to carry out maintenance for BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Prepare duty log, incident report, fault investigation and analysis of abnormal fault
• Perform shift duties is required (alternate 2-day day/night shift duties and 2-day off)

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

This is a fixed-term contract position of minimum 2 years with possibility for renewal subject to organisation need and individual performance.

Responsibilities:

• Provide first-line response service and fault attendance for Baggage Handling System (BHS), Automated Arrival Baggage Delivery (AABD), Early Bag Storage Systems (EBS), Baggage Security Screening Systems (BSS), Powered Baggage Loading Devices (), RFID System and other airport facilities
• Control and monitor the performance of BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Assist in developing and refining the system failure contingency plan and conducting system failure drill exercises
• Assist line maintenance team to supervise the planned maintenance works during non-office hours
• Coordinate and supervise the maintenance contractors to carry out maintenance for BHS, AABD, EBS, BSS, , RFID and other airport facilities
• Prepare duty log, incident report, fault investigation and analysis of abnormal fault
• Perform shift duties is required (alternate 2-day day/night shift duties and 2-day off)

Requirements:

• Higher Diploma / Higher Certificate in Electrical, Mechanical, Electronic, Building Services Engineering or other relevant railway disciplines with at least 4 years' relevant working experience in maintenance or installation working experience in Baggage Handling System (BHS) and/or Material Handling System (MHS) and/or major automation system would be an advantage. Degree holder with 2 years' relevant working experience will also be considered
• Candidates without the above specified academic qualification but have 10 years' relevant working experience will also be considered
• Team player with good analytical, communication and interpersonal skills, proactive attitude and able to work under pressure
• Possess a valid HK driving license (Class 1, 2) is preferred
• Proficient in Microsoft Office applications
• Good command of both spoken and written English and Chinese. Knowledge of Putonghua is preferred

Where Your Career Takes Flight
Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

This is a fixed-term contract position of minimum 2 years with possibility of renewal subject to organization need and individual performance.
Responsibilities:

• Manage contractors for project implementation and provide professional advice on technical and quality issues of Baggage Handling System (BHS)
• Identify design and construction issues and liaise with maintenance and operation teams to provide effective solutions
• Conduct regular monitoring and evaluation on quality and progress of works
• Ensure new engineering works in compliance with the latest design codes and practices, the Authority's requirements and relevant statutory requirements
• Coordinate with internal and external parties to ensure the works are conducted in safe and efficient manner with minimal impact on daily airport operations and completed on time
• Perform shift duties including overnight shift if required

Where Your Career Takes Flight

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world.

We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey.

We care for our people and provide colleagues with a fair, open and supportive workplace.

By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential.

Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

This is a fixed-term contract position of minimum 2 years with possibility of renewal subject to organization need and individual performance.

Responsibilities:

• Manage contractors for project implementation and provide professional advice on technical and quality issues of Baggage Handling System (BHS)
• Identify design and construction issues and liaise with maintenance and operation teams to provide effective solutions
• Conduct regular monitoring and evaluation on quality and progress of works
• Ensure new engineering works in compliance with the latest design codes and practices, the Authority's requirements and relevant statutory requirements
• Coordinate with internal and external parties to ensure the works are conducted in safe and efficient manner with minimal impact on daily airport operations and completed on time
• Perform shift duties including overnight shift if required

Requirements:

• Higher Diploma or Higher Certificate in Electrical, Mechanical, Electronic Engineering or other related disciplines with at least 8 years' relevant working experience in frontline maintenance of large scale system facilities. Degree holder with 6 years' relevant working experience will also be considered
• Strong communication, coordination, interpersonal, analytical and organizing skills
• Proactive, service-oriented and able to work independently
• Possess a valid HK driving license (Class 1, 2) is preferred
• Proficient in Microsoft Office applications
• Good command of spoken and written English and Chinese.  Knowledge of Putonghua is an advantage

Roles and Responsibilities

• Responsible for the overall successful project delivery on schedule and within budget

• with system implementation projects from project initiation to project rollout

• Lead teams composing of onshore and offshore resources and multiple sub teams

• Execute disciplined project governance including project planning and tracking, risk, issues and change management

• Provide guidance to the team to overcome challenges and complete the project milestones

• Develop client relationship to gain trust and resolve client issues

• Provide project status report to senior client stake holders

• Maintain communication with clientside senior stakeholders

• Identify opportunities to develop new business

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) is required; PMP certification is a plus

• At least 3 years experiences in project management delivery, with the ability to manage and deliver solution on time

• Familiar with agile methodologies and the Agile manifesto

• Technical knowledge experience of the AWS / Azure cloud solution, package solution project experiences

• Experiences in hands on project management process including budgeting, scope management, resources planning, project delivery, risk and mitigation handling,

• Ability to report project progress and to project steering committee

• Experiences in reporting to management and executives on regular basis

• Good at stakeholder management, scope negotiation skills and project risk management skills

• Good at vendor management skills, with experience in managing vendor relationships and deliverables

• Strong client expectation management skills, vendor management, resources management

• Excellent communication skill, interpersonal, and problem solving skills , could proactively coordinate internal& external resource to achieve project goals

• Willing to learn, strong problem solving skills, can-do attitude

• Ability to work in multicultural team and fast pace environment

Responsibilities

• Gather and analyze system requirement from various user department and translate into business or technical specification.
• Prepare and organize project management documentations.
• Provide application support services to end-users / clients through various communication channels (e-mail, phone calls).
• Perform troubleshooting and diagnosis on reported incidents.
• Extract and build customized reports for board members.
• Responsible for preparing application training materials and conducting end-user applications training.
• Responsible for system testing, coordinating, planning and participating in User Acceptance Testing (UAT).

Requirements

• Relevant experience in business requirement gathering, functional specification review and user acceptance test execution
• Solid domain knowledge and business analysis experience in Accounting CPA industry will be an advantage
• Strong sense of responsibility and self-motivation with good interpersonal, communication and analytical skills
• To communicate with other department operation teams, business users and vendors during the development, enhancements and support activities.
• Willing to learn new knowledge/skill/application, work with other team members and take up new assignments Company Introduction

Personal data collected will be used for recruitment purpose only.

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Responsibilities:

• Providing services to provide second-tier technical support including troubleshooting, problem identification, resolution, and escalation
• Perform Data fixes and Configuration fixes
• Work together with Developers who are the third-tier application support to resolve the reported issues by gathering necessary information and problem simulation
• Prepare and maintain document of the support service details and troubleshooting steps
• Provide solution on performance, service monitoring and proactive system tuning
• Provide stand-by and ad-hoc support at non-office hours

Requirements:

• Higher Diploma holder or above in Information Technology, Computer Studies, or related discipline in the IT field
• At least 3 years' experience in IT system support and administration with relevant working experience in F&B POS system support will be an advantage
• Good technical skill on Windows and mobile applications
• Sound experience in Apache and MYSQL sever
• Knowledge of application programming, web programming will be definitely an advantage
• Knowledge on CI/CD is a plus
• Good command in both spoken and written English and Chinese
• Willing to learn, strong responsibility, good interpersonal & communication skills
• Self-motivated, able to work independently under minimal supervision
• Strong troubleshooting and risk analysis skills with time management capability

Interested candidates please send your full CV with date of availability and expected salary in Microsoft Word / PDF.

Personal information collected will be used for recruitment purpose only and will be kept strictly confidential for six months.