18 Solution Delivery jobs in Hong Kong

Join to apply for the IT Manager, Solution Delivery role at Michael Page

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2 days ago Be among the first 25 applicants

About Our Client

Our client is a large conglomerate (MNC). To cope with their business growth, they are hiring an IT Manager to lead a team of 4, managing internal operations while providing digital transformation solutions to clients (government focus).

Job Description

• Monitor and control all IT activities, including internal IT team, group IT policies and procedures, and contractual obligations, to meet business IT requirements and service levels.
• Deliver day-to-day IT service support, manage vendors, handle IT procurement, and plan IT strategy and security administration to enhance the HK IT team.
• Maintain and fulfill project contract requirements, including robotics, IoT, asset management, and facility management systems.
• Provide IT support for contracts and study technology tender opportunities.
• Offer technical advice, cost estimation, and documentation for tender bidding.
• Collaborate with regional teams to establish IT standards and ensure compliance with corporate policies.
• Manage stakeholder relationships to improve service quality from outsourcing partners and internal IT teams.

The Successful Applicant

• Degree in Computer Science, Business Administration, or relevant discipline.
• 8+ years of IT experience, preferably at manager or head level.
• Background in facility services, property, construction, transportation, engineering, or solution houses is a plus.
• Strong IT management skills, experience managing infrastructure and application teams preferred.
• Excellent communication skills, capable of collaborating with both business and technical stakeholders.
• Experience in solution consulting and client project management, especially with government focus, is advantageous.
• Experience with large-scale digital transformation projects involving robotics, IoT, mobile apps, or asset management systems (e.g., IBM Maximo).
• Tendering experience is highly desirable.
• Customer-centric, proactive attitude, strong interpersonal skills, team player, self-motivated.
• Proficiency in Chinese and English.

What's on Offer

Attractive compensation package and a sustainable career path.

Contact

Eliza Lai

Quote job ref: JN-102023-6211347

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology and Engineering
• Industries: Transportation, Logistics, Supply Chain, Freight, Wholesale Import/Export

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Business Analyst, Digital Solution Delivery

Join to apply for the Business Analyst, Digital Solution Delivery role at Sun Life

Business Analyst, Digital Solution Delivery

Join to apply for the Business Analyst, Digital Solution Delivery role at Sun Life

Get AI-powered advice on this job and more exclusive features.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

• Responsible for the development and management of diverse digital platforms, driving their success by aligning technology with business objectives, prioritizing feature enhancements, and collaborating with different stakeholders to ensure user satisfaction and accomplish organizational goals
  
  

Preferred Skills

• Knowledge of consultant sales and onboarding journeys, as well as life operations
• Proven ability to digitize end-to-end sales and service processes
• Strong business analysis skills
• Strong understanding of various software development methodologies such as Scrum, Agile, and Waterfall
• Knowledge of business processes and change management practices
• Exceptional analytical, problem-solving, and proactive decision-making skills
• Excellent communication, collaboration and interpersonal skills
• Fluency in English and Chinese, both written and spoken
  
  

Qualifications

• University Graduate and above
• Minimum of 4 years of experience in Insurance industry, with a background as a Business Analyst or in a similar role
  
  

Responsibilities

• Study, analyze and identify areas for change in end-to-end sales and onboarding across multiple channels
• Lead and facilitate discussions to ensure business/functional requirements effectively address business needs
• Document functional requirements and user stories for system implementation and operation
• Define, enhance, and maintain best-in-class business analysis practices
• Ensure and maintain high quality standards throughout the process
• Provide comprehensive support to multiple distribution channels for all digital assets
• Proactively provide valuable insights and recommendations to business and product owners to identify areas for improvement
• Work closely with internal stakeholders, I.T., external vendors, and partners to implement necessary system enhancements to cope with ongoing business needs
  
  

Job Category:

IT - Digital Development

Posting End Date:

29/10/2025

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Research, Analyst, and Information Technology
• Industries Financial Services and Insurance

Referrals increase your chances of interviewing at Sun Life by 2x

Get notified about new Business Analyst jobs in Kowloon, Hong Kong SAR .

Business Analyst Intern - Business Management (3 months full time)

Kwun Tong District, Hong Kong SAR 1 month ago

Senior Technology Business Analyst, Architect

Tsim Sha Tsui, Hong Kong SAR 2 months ago

Kowloon City District, Hong Kong SAR 3 weeks ago

Business Analyst (Assistant Manager to Officer), Operation Excellence, Life Operations Projects (12-month & 24-month contract) AI Business Analyst - e-Commerce, Lifestyle Business Analyst, Supply Chain - Fashion & Apparel

Kowloon City District, Hong Kong SAR 2 days ago

Asia Pacific Regulatory System Implementation Business Analyst - Vice President Corporate Development & Investor Relations Analyst Enterprise Resilience Country Lead (Business Resilience) - VP - Hong Kong

Kowloon City District, Hong Kong SAR 1 week ago

senior sourcing & supplier relations analyst

Kowloon City District, Hong Kong SAR 5 days ago

Officer, Asset Servicing In-Business Risk & Control

Kowloon City District, Hong Kong SAR 1 week ago

Business System Analyst (D365&Automation) ~ MNC Senior System Analyst – Fullstack with Customer Focus

Kwun Tong District, Hong Kong SAR 1 month ago

Full Stack Java System Analyst / Senior Analyst Programmer (Online B2C | Cantonese Speaking) Manager, Financial Crime Surveillance Operations Investigations, HK

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Senior Manager, Digital Solution Delivery

Join to apply for the Senior Manager, Digital Solution Delivery role at Sun Life

Senior Manager, Digital Solution Delivery

Join to apply for the Senior Manager, Digital Solution Delivery role at Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Overview:

The Senior Manager of Digital Solution Delivery will be responsible for overseeing the development and implementation of digital solutions that support Sun Life business objectives. This role requires a strategic thinker with a robust background in project management, application development, digital transformation, and a deep understanding of the insurance industry.

Job Descriptions:

• Support and manage the digital strategy and roadmap of Sunlife Digital Distribution platforms
• Oversee large-scale platform modernization projects, ensuring seamless transitions and optimal performance of digital applications.
• Responsible for the solution engineering and estimations based on business requirements
• Participate in key projects for expansion of the business to ensure seamless implementation
• Manage stakeholder relationships to ensure clear communication and expectation management throughout project lifecycles.
• Manage vendors and internal offshore teams for development, testing, deployment, production support and new product launch
• Develop and implement best practices for project management and digital solution delivery.
• Monitor and report on project progress, risks, and issues, proposing solutions to mitigate challenges.
• Stay abreast of industry trends and emerging technologies to identify opportunities for innovation.
• Involve in system development lifecycle including user requirement collection, analysis and design, development, SIT, UAT, training, documentation and ongoing support
• Work with vendors to follow up Pentest & Vulnerable test, server upgrade etc.
• Mentor and develop team members, fostering a culture of continuous improvement and professional growth.
• Ensure compliance with regulatory requirements and company policies throughout project execution.
  
  

Job Requirements:

• University education with a degree in Computer Engineering or Computer Science or equivalent experience.
• Over 8 years of relevant IT experience, preferably in Insurance and Finance sector
• Solid experience in Project Management and system integrations
• Good knowledge of Web/Mobile App, Cloud platform, DevSecOps tools and application frameworks
• Strong domain knowledge in Life and Health insurance sector
• Experience working in agile teams with a strong understanding of agile ways of working
• Understands how to decompose large technical initiatives into actionable technical enablers that can be delivered iteratively
• Experience managing technical priorities within an evolving value stream backlog
• Good communication and interpersonal skills
• Fluent in written and spoken English
  
  

Job Category:

IT - Technology Services

Posting End Date:

29/09/2025

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Financial Services and Insurance

Referrals increase your chances of interviewing at Sun Life by 2x

Sign in to set job alerts for “Senior Solutions Manager” roles. Deputy Head, Digital Trust and Transformation (Ref: DTD169/25, 10488) Associate / Senior Associate - Client Onboarding, KYC

Kwun Tong District, Hong Kong SAR 1 month ago

Director, Partnerships and e-Commerce Solution, SME Banking

Kwun Tong District, Hong Kong SAR 5 months ago

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Senior Manager, Digital Solution Delivery

Join to apply for the Senior Manager, Digital Solution Delivery role at Sun Life

Senior Manager, Digital Solution Delivery

Join to apply for the Senior Manager, Digital Solution Delivery role at Sun Life

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Overview:
The Senior Manager of Digital Solution Delivery will be responsible for overseeing the development and implementation of digital solutions that support Sun Life business objectives. This role requires a strategic thinker with a robust background in project management, application development, digital transformation, and a deep understanding of the insurance industry.
Job Descriptions:

• Support and manage the digital strategy and roadmap of Sunlife Digital Distribution platforms
• Oversee large-scale platform modernization projects, ensuring seamless transitions and optimal performance of digital applications.
• Responsible for the solution engineering and estimations based on business requirements
• Participate in key projects for expansion of the business to ensure seamless implementation
• Manage stakeholder relationships to ensure clear communication and expectation management throughout project lifecycles.
• Manage vendors and internal offshore teams for development, testing, deployment, production support and new product launch
• Develop and implement best practices for project management and digital solution delivery.
• Monitor and report on project progress, risks, and issues, proposing solutions to mitigate challenges.
• Stay abreast of industry trends and emerging technologies to identify opportunities for innovation.
• Involve in system development lifecycle including user requirement collection, analysis and design, development, SIT, UAT, training, documentation and ongoing support
• Work with vendors to follow up Pentest & Vulnerable test, server upgrade etc.
• Mentor and develop team members, fostering a culture of continuous improvement and professional growth.
• Ensure compliance with regulatory requirements and company policies throughout project execution.
  

Job Requirements:

• University education with a degree in Computer Engineering or Computer Science or equivalent experience.
• Over 8 years of relevant IT experience, preferably in Insurance and Finance sector
• Solid experience in Project Management and system integrations
• Good knowledge of Web/Mobile App, Cloud platform, DevSecOps tools and application frameworks
• Strong domain knowledge in Life and Health insurance sector
• Experience working in agile teams with a strong understanding of agile ways of working
• Understands how to decompose large technical initiatives into actionable technical enablers that can be delivered iteratively
• Experience managing technical priorities within an evolving value stream backlog
• Good communication and interpersonal skills
• Fluent in written and spoken English
  

Job Category:
IT - Technology Services
Posting End Date:
29/09/2025 Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Financial Services and Insurance

Referrals increase your chances of interviewing at Sun Life by 2x

Sign in to set job alerts for “Senior Solutions Manager” roles. Deputy Head, Digital Trust and Transformation (Ref: DTD169/25, 10488) Associate / Senior Associate - Client Onboarding, KYC

Kwun Tong District, Hong Kong SAR 1 month ago

Director, Partnerships and e-Commerce Solution, SME Banking

Kwun Tong District, Hong Kong SAR 5 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Business Analyst, Digital Solution Delivery

Join to apply for the Business Analyst, Digital Solution Delivery role at Sun Life

Business Analyst, Digital Solution Delivery

Join to apply for the Business Analyst, Digital Solution Delivery role at Sun Life

Get AI-powered advice on this job and more exclusive features.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:

• Responsible for the development and management of diverse digital platforms, driving their success by aligning technology with business objectives, prioritizing feature enhancements, and collaborating with different stakeholders to ensure user satisfaction and accomplish organizational goals
  

Preferred Skills

• Knowledge of consultant sales and onboarding journeys, as well as life operations
• Proven ability to digitize end-to-end sales and service processes
• Strong business analysis skills
• Strong understanding of various software development methodologies such as Scrum, Agile, and Waterfall
• Knowledge of business processes and change management practices
• Exceptional analytical, problem-solving, and proactive decision-making skills
• Excellent communication, collaboration and interpersonal skills
• Fluency in English and Chinese, both written and spoken
  

Qualifications

• University Graduate and above
• Minimum of 4 years of experience in Insurance industry, with a background as a Business Analyst or in a similar role
  

Responsibilities

• Study, analyze and identify areas for change in end-to-end sales and onboarding across multiple channels
• Lead and facilitate discussions to ensure business/functional requirements effectively address business needs
• Document functional requirements and user stories for system implementation and operation
• Define, enhance, and maintain best-in-class business analysis practices
• Ensure and maintain high quality standards throughout the process
• Provide comprehensive support to multiple distribution channels for all digital assets
• Proactively provide valuable insights and recommendations to business and product owners to identify areas for improvement
• Work closely with internal stakeholders, I.T., external vendors, and partners to implement necessary system enhancements to cope with ongoing business needs
  

Job Category:
IT - Digital Development
Posting End Date:
29/10/2025 Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Research, Analyst, and Information Technology
• Industries Financial Services and Insurance

Referrals increase your chances of interviewing at Sun Life by 2x

Get notified about new Business Analyst jobs in Kowloon, Hong Kong SAR .

Business Analyst Intern - Business Management (3 months full time)

Kwun Tong District, Hong Kong SAR 1 month ago

Senior Technology Business Analyst, Architect

Tsim Sha Tsui, Hong Kong SAR 2 months ago

Kowloon City District, Hong Kong SAR 3 weeks ago

Business Analyst (Assistant Manager to Officer), Operation Excellence, Life Operations Projects (12-month & 24-month contract) AI Business Analyst - e-Commerce, Lifestyle Business Analyst, Supply Chain - Fashion & Apparel

Kowloon City District, Hong Kong SAR 2 days ago

Asia Pacific Regulatory System Implementation Business Analyst - Vice President Corporate Development & Investor Relations Analyst Enterprise Resilience Country Lead (Business Resilience) - VP - Hong Kong

Kowloon City District, Hong Kong SAR 1 week ago

senior sourcing & supplier relations analyst

Kowloon City District, Hong Kong SAR 5 days ago

Officer, Asset Servicing In-Business Risk & Control

Kowloon City District, Hong Kong SAR 1 week ago

Business System Analyst (D365&Automation) ~ MNC Senior System Analyst – Fullstack with Customer Focus

Kwun Tong District, Hong Kong SAR 1 month ago

Full Stack Java System Analyst / Senior Analyst Programmer (Online B2C | Cantonese Speaking) Manager, Financial Crime Surveillance Operations Investigations, HK

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Senior Product Manager, Solution Delivery (Digital Platform & Product Delivery)

Join to apply for the Senior Product Manager, Solution Delivery (Digital Platform & Product Delivery) role at Bank of China (Hong Kong)

Senior Product Manager, Solution Delivery (Digital Platform & Product Delivery)

1 day ago Be among the first 25 applicants

Join to apply for the Senior Product Manager, Solution Delivery (Digital Platform & Product Delivery) role at Bank of China (Hong Kong)

• Manage implementations of transaction banking product for clients, range from SME to Large Local Corporates, and Multi-national clients;
• Responsible for delivery multi-products including payment, receivable and liquidity management with various electronic channels including internet banking, Host-to-Host, API, SWIFT/CIPS based direct connection solutions;
• Coordinate with internal and external stakeholders to ensure timely and seamless implementation process, as well as building solid relationships with corporate clients;
• Provide sales support and facilitate client’s specific customized requirements;
• Provide timely update on project plans and status report;
• Responsible for driving new product roll out in relation to transaction banking and digital platform.
  
  

Responsibilities

• Manage implementations of transaction banking product for clients, range from SME to Large Local Corporates, and Multi-national clients;
• Responsible for delivery multi-products including payment, receivable and liquidity management with various electronic channels including internet banking, Host-to-Host, API, SWIFT/CIPS based direct connection solutions;
• Coordinate with internal and external stakeholders to ensure timely and seamless implementation process, as well as building solid relationships with corporate clients;
• Provide sales support and facilitate client’s specific customized requirements;
• Provide timely update on project plans and status report;
• Responsible for driving new product roll out in relation to transaction banking and digital platform.
  
  

Requirements

• 5 years or above hands-on experience in Transaction Banking Product Management and Corporate Electronic Channel Management, familiar with Transaction Banking products and channels, with experience in product development, revamp and marketing is preferred;
• Degree holder in Business, Economic, Information Technology or Marketing discipline preferable;
• Solid knowledge and understanding of transaction banking products on payments, receivable and liquidity solutions and electronic channels includes internet banking, Host-to-Host, API, SWIFT and CIPS;
• Self-motivated person with strong project management skills with attentiveness to detail, be able to work independently and under pressure to meet tight schedule;
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers;
• Good communication skill and proficiency in both English and Chinese, with fluency in Putonghua an advantage;
• Candidates with less experience will be considered as Product Manager.
  
  

LI-CT1

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Product Management and Marketing
• Industries Banking, Capital Markets, and Financial Services

Referrals increase your chances of interviewing at Bank of China (Hong Kong) by 2x

Sign in to set job alerts for “Senior Product Manager” roles. Product Owner - Insurance (Fully Remote) Technical Product Owner, Contracts & Payments (Hong Kong) Principal Product Manager, Crypto Deposit & Withdrawal Senior Product Manager / Director, Institutions Agile Product Delivery Lead (90K - 110K)

Hong Kong, Hong Kong SAR HK$90,000.00-HK$110,000.00 16 hours ago

Principal/Senior Data Analytics Product Manager (DEX Market) Senior Product Owner - Hang Seng Insurance (HK) (Deputy/ Senior) Product Manager, RMB Business Digital Product Owner – Conversational AI Business Analyst/ Product Owner - Credit & Loans Product Owner – Workflow & Orchestration - HSBC Securities Services Associate Digital Product Owner - Conversational AI Director, Cash Management Product Manager, Transaction Banking

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Senior Product Manager, Solution Delivery (Digital Platform & Product Delivery)

Join to apply for the Senior Product Manager, Solution Delivery (Digital Platform & Product Delivery) role at Bank of China (Hong Kong)

Senior Product Manager, Solution Delivery (Digital Platform & Product Delivery)

1 day ago Be among the first 25 applicants

Join to apply for the Senior Product Manager, Solution Delivery (Digital Platform & Product Delivery) role at Bank of China (Hong Kong)

• Manage implementations of transaction banking product for clients, range from SME to Large Local Corporates, and Multi-national clients;
• Responsible for delivery multi-products including payment, receivable and liquidity management with various electronic channels including internet banking, Host-to-Host, API, SWIFT/CIPS based direct connection solutions;
• Coordinate with internal and external stakeholders to ensure timely and seamless implementation process, as well as building solid relationships with corporate clients;
• Provide sales support and facilitate client’s specific customized requirements;
• Provide timely update on project plans and status report;
• Responsible for driving new product roll out in relation to transaction banking and digital platform.
  

Responsibilities

• Manage implementations of transaction banking product for clients, range from SME to Large Local Corporates, and Multi-national clients;
• Responsible for delivery multi-products including payment, receivable and liquidity management with various electronic channels including internet banking, Host-to-Host, API, SWIFT/CIPS based direct connection solutions;
• Coordinate with internal and external stakeholders to ensure timely and seamless implementation process, as well as building solid relationships with corporate clients;
• Provide sales support and facilitate client’s specific customized requirements;
• Provide timely update on project plans and status report;
• Responsible for driving new product roll out in relation to transaction banking and digital platform.
  

Requirements

• 5 years or above hands-on experience in Transaction Banking Product Management and Corporate Electronic Channel Management, familiar with Transaction Banking products and channels, with experience in product development, revamp and marketing is preferred;
• Degree holder in Business, Economic, Information Technology or Marketing discipline preferable;
• Solid knowledge and understanding of transaction banking products on payments, receivable and liquidity solutions and electronic channels includes internet banking, Host-to-Host, API, SWIFT and CIPS;
• Self-motivated person with strong project management skills with attentiveness to detail, be able to work independently and under pressure to meet tight schedule;
• High level of customer centricity mindset with dedication to deliver exceptional quality services for customers;
• Good communication skill and proficiency in both English and Chinese, with fluency in Putonghua an advantage;
• Candidates with less experience will be considered as Product Manager.
  

LI-CT1
We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.
Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Product Management and Marketing
• Industries Banking, Capital Markets, and Financial Services

Referrals increase your chances of interviewing at Bank of China (Hong Kong) by 2x

Sign in to set job alerts for “Senior Product Manager” roles. Product Owner - Insurance (Fully Remote) Technical Product Owner, Contracts & Payments (Hong Kong) Principal Product Manager, Crypto Deposit & Withdrawal Senior Product Manager / Director, Institutions Agile Product Delivery Lead (90K - 110K)

Hong Kong, Hong Kong SAR HK$90,000.00-HK$110,000.00 16 hours ago

Principal/Senior Data Analytics Product Manager (DEX Market) Senior Product Owner - Hang Seng Insurance (HK) (Deputy/ Senior) Product Manager, RMB Business Digital Product Owner – Conversational AI Business Analyst/ Product Owner - Credit & Loans Product Owner – Workflow & Orchestration - HSBC Securities Services Associate Digital Product Owner - Conversational AI Director, Cash Management Product Manager, Transaction Banking

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Description

The Manager, Product Delivery Management at Manulife is a pivotal role tasked with supporting the Head of Product Delivery Management in the seamless execution and implementation of insurance products. This position requires a strategic thinker with a solid background in project management, who can efficiently manage product launches from inception to completion. The Manager collaborates with cross-functional teams, including product development and IS implementation squads, to ensure alignment and effective delivery. The role demands a strong aptitude for integrating agile practices into the workflow, engaging stakeholders, and maintaining clear communication to facilitate successful product delivery.

Position Responsibilities:

• The Product Delivery Manager (PDM) plays a crucial role in supporting senior team members by overseeing the delivery of insurance product launches from conceptualization through to implementation. This includes managing products of simple to medium complexity to ensure successful execution.
• A key responsibility of the PDM is to develop precise cost and effort estimations for business case submissions, which support strategic decision-making. Collaboration is central to the role, requiring close work with the product development team to evaluate and refine product features.
• The PDM also partners with IS product implementation squads to propose and refine implementation solutions, ensuring that all stages of product development incorporate agile practices. This integration promotes efficiency and adaptability throughout the development process.
• Engaging relevant stakeholders is essential, as the PDM identifies and involves them in each stage of the product launch. This engagement facilitates timely completion of deliverables and ensures necessary sign-offs on all documents and processes.
• The PDM is responsible for addressing and resolving impediments proactively, taking initiative to escalate issues when necessary to maintain project momentum. Regular status updates are provided to key internal stakeholders as well as external partners to ensure transparency and alignment.
• Post-launch activities are carefully tracked by the PDM, particularly during the initial implementation phases to ensure successful feature rollouts. Managing change requests that arise after product launches is also a priority to ensure ongoing product improvement.
• Finally, the PDM monitors and resolves post-production errors to maintain the quality and reliability of the products, consistently upholding high standards throughout the product lifecycle.

Required Qualifications:

• A minimum of 5 years of relevant experience in project management, demonstrating the ability to manage projects from inception to completion effectively.
• A degree in a relevant field, providing a solid educational foundation for the role.
• Strong project management skills, with a proven track record of successfully delivering projects on time and within budget.
• Excellent problem-solving abilities, capable of identifying issues promptly and implementing effective solutions.
• Exceptional communication skills, both verbal and written, to facilitate clear and effective interaction with stakeholders at all levels.
• A collaborative team player, able to work effectively within cross-functional teams to achieve common goals.
• Prior experience in the insurance industry or a solid understanding of basic life insurance products, providing valuable industry-specific insights.
• Proficiency in a range of agile project management methodologies, with a preference for candidates who have practical experience applying these methods.
• A recognized qualification in project management, demonstrating a commitment to professional development.
• Experience in delivering digital products and projects, indicating familiarity with the unique challenges and opportunities in digital transformation initiatives.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit our story .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

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**Description**
The Senior Manager, Product Delivery Management at Manulife is a pivotal role tasked with supporting the Head of Product Delivery Management in the seamless execution and implementation of insurance products. This position requires a strategic thinker with a solid background in project management, who can efficiently manage product launches from inception to completion. The Senior Manager collaborates with cross-functional teams, including product development and IS implementation squads, to ensure alignment and effective delivery. The role demands a strong aptitude for integrating agile practices into the workflow, engaging stakeholders, and maintaining clear communication to facilitate successful product delivery.
**Position Responsibilities:**
+ The Product Delivery Manager (PDM) plays a crucial role in supporting senior team members by overseeing the delivery of insurance product launches from conceptualization through to implementation. This includes managing products of simple to medium complexity to ensure successful execution.
+ A key responsibility of the PDM is to develop precise cost and effort estimations for business case submissions, which support strategic decision-making. Collaboration is central to the role, requiring close work with the product development team to evaluate and refine product features.
+ The PDM also partners with IS product implementation squads to propose and refine implementation solutions, ensuring that all stages of product development incorporate agile practices. This integration promotes efficiency and adaptability throughout the development process.
+ Engaging relevant stakeholders is essential, as the PDM identifies and involves them in each stage of the product launch. This engagement facilitates timely completion of deliverables and ensures necessary sign-offs on all documents and processes.
+ The PDM is responsible for addressing and resolving impediments proactively, taking initiative to escalate issues when necessary to maintain project momentum. Regular status updates are provided to key internal stakeholders as well as external partners to ensure transparency and alignment.
+ Post-launch activities are carefully tracked by the PDM, particularly during the initial implementation phases to ensure successful feature rollouts. Managing change requests that arise after product launches is also a priority to ensure ongoing product improvement.
+ Finally, the PDM monitors and resolves post-production errors to maintain the quality and reliability of the products, consistently upholding high standards throughout the product lifecycle.
**Required Qualifications:**
+ A minimum of 8 years of relevant experience in project management, demonstrating the ability to manage projects from inception to completion effectively.
+ A degree in a relevant field, providing a solid educational foundation for the role.
+ Strong project management skills, with a proven track record of successfully delivering projects on time and within budget.
+ Excellent problem-solving abilities, capable of identifying issues promptly and implementing effective solutions.
+ Exceptional communication skills, both verbal and written, to facilitate clear and effective interaction with stakeholders at all levels.
+ A collaborative team player, able to work effectively within cross-functional teams to achieve common goals.
+ Prior experience in the insurance industry or a solid understanding of basic life insurance products, providing valuable industry-specific insights.
+ Proficiency in a range of agile project management methodologies, with a preference for candidates who have practical experience applying these methods.
+ A recognized qualification in project management, demonstrating a commitment to professional development.
+ Experience in delivering digital products and projects, indicating familiarity with the unique challenges and opportunities in digital transformation initiatives.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido