15 Specialist Engineer jobs in Hong Kong
Specialist Engineer II, Site Supervision (GW)
Posted 5 days ago
Job Viewed
Job Description
2024-12-10
**Country:**
Hong Kong
**Location:**
12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong; 12/F-13/F, 太豐匯, 香港九龍灣啟祥道17號
**Responsibility:**
+ Oversee all site related duties
+ Monitor the progress and work with different departments to ensure on-time delivery
+ Coordinate and work closely with Government sectors to ensure all projects in accordance with regulatory requirements
+ Assist construction site employees to handle technical problems and implement improvement plans
+ Ensure Company Safety and Ethics guidelines and Government code requirements are fully complied in the field operations
+ Manage subordinates and arrange their work, and arrange manpower deployment matters
**Requirement:**
+ Bachelor of Engineering in Electrical, Electronics or Mechanical discipline or equivalent
+ 7 -8 years working experience in elevator/escalator industry
+ Good communication and interpersonal skills
+ Customer oriented
We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/ person for each degree***)
Website: (link removed)
Information provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months.
By submitting an application and/or your resume in response to this job notice, you have read and hereby consent to our (i) Personal Information Collection Statement (for Recruitment), (link removed) (ii) Terms of Use (link removed), (iii) Otis Job Applicant Privacy Policy (link removed). If you do not consent to the above, OTIS Elevator Company (H.K.) Limited and its affiliates will not be able to accept and process your application.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
**_Otis is An Equal_** **_Opportunity/Affirmative_** **_Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._** _To request an accommodation in completing an employment application due to a special need or a disability, please contact us at_ _._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Partner Technical Specialist - AI Specilty
Posted 6 days ago
Job Viewed
Job Description
Candidate who apply for IBM Hong Kong Partner Technical Specialist - AI Specialty role need to have good understanding of the latest AI development with AI solution design / development experience. Candidate should have strong market sense to identify business opportunity and have demonstrated ownership and leadership to drive and close those opportunities with collaborately cross-teams.
Key responsibilities may include, but not be limited to:
* Develop strategies for clients and to design and architect solution surrounding IBM AI solution portfolio.
* Qualify and Quantify business opportunities and to Deliver solution presentation proposal to address client needs.
* Knowledge and hands-on experience to deliver solution demonstrations, workshops, education, Minimum Viable Product (MVP) and other Proof of Concept (PoC) surroudning IBM AI solution portfolio.
* Preferably with consultative skill that could build credibility and trust at all levels, internally and externally, leading to close complex solution deals.
**Your role and responsibilities**
Partner Technical Specialist - AI Specialty is a client facing technical sales role of IBM Hong Kong, who is responsible to promote IBM AI solution portfolio into the territories of Hong Kong. It covers IBM GenAI, MLOps, Agentic AI, AI Governannce offerings, as well as AI applications like chatbot, code conversion, orchestration, analytics, business automation, RPA, processing mining or workflow automation applications. This role need to lead and collaborate among IBM Sellers, Business Partners and cross teams to achieve business target and to grow the ecosystem for long term sustainability growth of IBM AI solution portfolio in the marketplace.
**Required technical and professional expertise**
Required Experience:
* Bachelor Degree holder from AI / Data Science / Computer Science / Engineering / Information Technology / Statistics / relevant discipline is required.
* At least 1 year of working experience in leading AI solution development, involving GenAI, Machine Learning, Deep Learning or Agentic AI etc.
* Knowledge of AI toolkits and programing languages like Python, R, Java, Scripting etc.
* Experience of successfully working collaboratively to translate business goals into technical solutions and advising teams on optimal technology strategies to achieve business results.
* Fluent in Cantonese and English with exceptional interpersonal and communication skills, Mandarin communication is also preferred
**Preferred technical and professional experience**
Preferred Technical Experience:
*
IBM AI solution Portfolio : IBM watsonx.ai, watsonx.gov, OpenPages, watsonx Assistants, watsonx Orchestrate, watsonx Code Assistant, Cognos Analytics, Planning Analytics, SPSS Modeler, Business Analytics, Business Automation, RPA, Process Mining etc. * Deployment experience of Red Hat OpenShift Container Platform (OCP) on Linux or Cloud platform
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Support Specialist
Posted 10 days ago
Job Viewed
Job Description
4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Stefanini Group
Talent Acquisition Specialist II (APAC) at Stefanini Group.Description:
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
Responsibilities:
•Provide swift and professional deskside IT support
•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
•Collaborate with other support groups across global locations to help troubleshoot client issues
•Utilize tools for building, monitoring and troubleshooting client devices
•Participate in Disaster recovery testing exercises
•Upholding procedures for logging, reporting, and statistically monitoring desktop operations
•Write technical support and client documentation in form of Knowledgebase articles
•Meet or exceed expected customer service levels
•Other duties as assigned by the Level 2 Support Manager.
Requirements:
•Provide swift and professional deskside IT support
•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
•Collaborate with other support groups across global locations to help troubleshoot client issues
•Utilize tools for building, monitoring and troubleshooting client devices
•Participate in Disaster recovery testing exercises
•Upholding procedures for logging, reporting, and statistically monitoring desktop operations
•Write technical support and client documentation in form of Knowledgebase articles
•Meet or exceed expected customer service levels
•Other duties as assigned by the Level 2 Support Manager
•Resolve Hardware / Software issues
•Experience with VPN, Soft Phones, Remote Desktop, VDI
•Asset Tracking / Inventory Management
•Only fully vaccinated candidates will be considered.
•This is a requirement to work in our clients facility.
Seniority level- Seniority level Entry level
- Employment type Contract
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Stefanini Group by 2x
Get notified about new Technical Support Specialist jobs in Hong Kong SAR .
Application, Infrastructure & Service Management, Off Application Support Analyst - TechnologyKwun Tong District, Hong Kong SAR 2 months ago
Wan Chai District, Hong Kong SAR 2 days ago
Sr. Support Analyst, FIX Connectivity, ITTai Po District, Hong Kong SAR 4 hours ago
Hong Kong SAR $23,000.00-$26,000.00 2 weeks ago
Senior Windows Platform Operations Engineer (L2)Kwun Tong District, Hong Kong SAR 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTechnical Support Specialist
Posted 10 days ago
Job Viewed
Job Description
1 day ago Be among the first 25 applicants
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may email: for faster processing!
Job Description:
- Provide swift and professional deskside IT support
- Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
- Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
- Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
- Collaborate with other support groups across global locations to help troubleshoot client issues
- Utilize tools for building, monitoring and troubleshooting client devices
- Participate in Disaster recovery testing exercises
- Upholding procedures for logging, reporting, and statistically monitoring desktop operations
- Write technical support and client documentation in form of Knowledgebase articles
- Meet or exceed expected customer service levels
- Other duties as assigned by the Level 2 Support Manager
Job Description
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may email: for faster processing!
Job Description:
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
- Provide swift and professional deskside IT support
- Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
- Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
- Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
- Collaborate with other support groups across global locations to help troubleshoot client issues
- Utilize tools for building, monitoring and troubleshooting client devices
- Participate in Disaster recovery testing exercises
- Upholding procedures for logging, reporting, and statistically monitoring desktop operations
- Write technical support and client documentation in form of Knowledgebase articles
- Meet or exceed expected customer service levels
- Other duties as assigned by the Level 2 Support Manager
Details:
- Excellent proven track record supporting clients in a financial environment
- Excellent proven customer service based approach
- Proven ability to prioritize tasks and issues according to the business impact
- Good written and verbal communication skills
- Good time management skills
- Able to work in a high pressure environment
- Strong organizational and analytical skills
- Ability to multi-task and work under pressure
- Ability to work autonomously and within team
- Flexible and proactive with a "will do' attitude
- Takes responsibility and follows through on issues to closure and root cause resolution
- Demonstrable desire to achieve
- Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
- Dress Code: Business casual
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x
Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .
Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago
Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago
IT Technical Support / Helpdesk Support (Senior/ Junior) IT Technical Support - 20K (Healthcare Centre) Application Support Analyst - Technology Application Specialist (No Experience Welcome)Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago
Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago
Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago
Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago
Kwun Tong District, Hong Kong SAR 1 month ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago
Business Support Specialist (Contract Renewable)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTechnical Sales Specialist
Posted 10 days ago
Job Viewed
Job Description
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Join Our Team at LAB-A-PORTER: Technical Sales Specialist
Are you passionate about cutting-edge scientific research and possess a knack for building strong client relationships? LAB-A-PORTER is seeking a dynamic and results-driven Technical Sales Specialist to join our growing team in Hong Kong.
About LAB-A-PORTER:
LAB-A-PORTER is at the forefront of modernizing product distribution for the scientific research, healthcare, and education sectors. Our innovative platform provides researchers with streamlined access to a comprehensive selection of high-quality reagents, cutting-edge tools, and essential supplies from globally recognized manufacturers. We specialize in sourcing and distributing products crucial for advancements in disease modelling, drug discovery, cell and gene therapy research, and tissue engineering. Our commitment is to empower scientists by providing them with the resources they need for their research.
The Role:
As a Technical Sales Specialist, you will be instrumental in driving sales growth and expanding our customer base within the vibrant Hong Kong research community. You will leverage your scientific knowledge and sales acumen to understand the unique needs of researchers and position LAB-A-PORTER's solutions effectively.
Key Responsibilities:
- Proactively identify and pursue new sales opportunities with academic institutions, biotechnology companies, pharmaceutical organizations, and research laboratories across Hong Kong.
- Develop and maintain strong, long-lasting relationships with new and existing clients, understanding their research needs and providing tailored solutions from our extensive product portfolio.
- Deliver compelling technical presentations and product demonstrations to showcase the features and benefits of our offerings.
- Provide exceptional pre-sales and post-sales technical support and consultation to clients, addressing inquiries and ensuring customer satisfaction.
- Achieve and exceed agreed-upon sales targets and key performance indicators (KPIs).
- Stay abreast of market trends, competitor activities, and new scientific advancements relevant to our product lines (e.g., disease modelling, drug discovery, cell and gene therapy, tissue engineering).
- Collaborate effectively with internal teams, including marketing and logistics, to ensure a seamless customer experience.
- Prepare regular sales reports, forecast, and contribute to sales strategy development.
- Represent LAB-A-PORTER at industry conferences, trade shows, and networking events.
Required Skills and Qualifications:
- Bachelor's degree or higher in a Life Sciences discipline (e.g., Biology, Molecular Biology, Biochemistry, Biotechnology, Pharmacology, or related field).
- Strong understanding of research laboratory techniques and workflows, particularly in areas such as cell culture, molecular biology, immunology, or related fields.
- Excellent communication, presentation, and interpersonal skills, with the ability to explain complex scientific concepts clearly and concisely.
- Demonstrated ability to build rapport, negotiate effectively, and close sales.
- Self-motivated, results-oriented, with a proactive approach to business development.
- Ability to work independently and as part of a team.
- Proficiency in English and Cantonese is essential; Mandarin proficiency is a plus.
- Applicants must be a permanent Hong Kong resident or possess a valid visa to work in Hong Kong.
What We Offer:
- A competitive salary and performance-based commission structure.
- The opportunity to work with a dynamic and supportive team in a rapidly growing company.
- Exposure to the latest innovations in scientific research products.
- Career development and growth opportunities.
How to Apply:
If you are a driven individual with a passion for science and sales, and you meet the qualifications outlined above, we encourage you to apply. Please submit your detailed resume and a cover letter outlining your suitability for the role and your salary expectations to
Join LAB-A-PORTER and help us serve science for a better world!
LAB-A-PORTER is an equal opportunity employer.
Seniority level- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
Referrals increase your chances of interviewing at LAB-A-PORTER by 2x
Sign in to set job alerts for “Technical Sales Specialist” roles. Senior Sales Engineer (AI Solution) (REF: SDA/SSE) Technical Sales and Business Development Manager - Speciality Marine Lubricants Sales Engineer / Assistant Sales Engineer, Service Sales Engineer - Hospital Pharmacy Solutions SALES ENGINEER (30K-35K X 13) - Europe MNC building service equipment / water product / pumps / valves brand owner (Tsuen Wan) Innovation Tech Solution Sales - BytePlus - Hong Kong SALES ENGINEER (30K-35K X 13) - Europe MNC building service equipment brand owner (Tsuen Wan) Sr. Post-Sales Engineer / Sr. Consultant - Cloud Computing Infrastructure Technical Account Manager (Post-Sales Management)(Based in HK) Sales Engineer - Medical Device (Fresh Graduates are welcome) Technical Sales Manager / Engineer - PD Monitoring Solutions Assistant Sales Engineer (Mobile Networking Solutions) Live Production Pre-Sales Engineer (m/d/f)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTechnical Support Specialist
Posted 3 days ago
Job Viewed
Job Description
1 day ago Be among the first 25 applicants
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may email: for faster processing!
Job Description:
- Provide swift and professional deskside IT support
- Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
- Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
- Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
- Collaborate with other support groups across global locations to help troubleshoot client issues
- Utilize tools for building, monitoring and troubleshooting client devices
- Participate in Disaster recovery testing exercises
- Upholding procedures for logging, reporting, and statistically monitoring desktop operations
- Write technical support and client documentation in form of Knowledgebase articles
- Meet or exceed expected customer service levels
- Other duties as assigned by the Level 2 Support Manager
Job Description
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may email: for faster processing!
Job Description:
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
- Provide swift and professional deskside IT support
- Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
- Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
- Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
- Collaborate with other support groups across global locations to help troubleshoot client issues
- Utilize tools for building, monitoring and troubleshooting client devices
- Participate in Disaster recovery testing exercises
- Upholding procedures for logging, reporting, and statistically monitoring desktop operations
- Write technical support and client documentation in form of Knowledgebase articles
- Meet or exceed expected customer service levels
- Other duties as assigned by the Level 2 Support Manager
Details:
- Excellent proven track record supporting clients in a financial environment
- Excellent proven customer service based approach
- Proven ability to prioritize tasks and issues according to the business impact
- Good written and verbal communication skills
- Good time management skills
- Able to work in a high pressure environment
- Strong organizational and analytical skills
- Ability to multi-task and work under pressure
- Ability to work autonomously and within team
- Flexible and proactive with a "will do' attitude
- Takes responsibility and follows through on issues to closure and root cause resolution
- Demonstrable desire to achieve
- Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
- Dress Code: Business casual
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x
Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .
Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago
Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago
IT Technical Support / Helpdesk Support (Senior/ Junior) IT Technical Support - 20K (Healthcare Centre) Application Support Analyst - Technology Application Specialist (No Experience Welcome)Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago
Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago
Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago
Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago
Kwun Tong District, Hong Kong SAR 1 month ago
Wan Chai District, Hong Kong SAR 2 weeks ago
Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago
Business Support Specialist (Contract Renewable)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrTechnical Support Specialist
Posted 3 days ago
Job Viewed
Job Description
4 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Stefanini Group
Talent Acquisition Specialist II (APAC) at Stefanini Group.Description:
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
Responsibilities:
•Provide swift and professional deskside IT support
•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
•Collaborate with other support groups across global locations to help troubleshoot client issues
•Utilize tools for building, monitoring and troubleshooting client devices
•Participate in Disaster recovery testing exercises
•Upholding procedures for logging, reporting, and statistically monitoring desktop operations
•Write technical support and client documentation in form of Knowledgebase articles
•Meet or exceed expected customer service levels
•Other duties as assigned by the Level 2 Support Manager.
Requirements:
•Provide swift and professional deskside IT support
•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
•Collaborate with other support groups across global locations to help troubleshoot client issues
•Utilize tools for building, monitoring and troubleshooting client devices
•Participate in Disaster recovery testing exercises
•Upholding procedures for logging, reporting, and statistically monitoring desktop operations
•Write technical support and client documentation in form of Knowledgebase articles
•Meet or exceed expected customer service levels
•Other duties as assigned by the Level 2 Support Manager
•Resolve Hardware / Software issues
•Experience with VPN, Soft Phones, Remote Desktop, VDI
•Asset Tracking / Inventory Management
•Only fully vaccinated candidates will be considered.
•This is a requirement to work in our clients facility.
Seniority level- Seniority level Entry level
- Employment type Contract
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at Stefanini Group by 2x
Get notified about new Technical Support Specialist jobs in Hong Kong SAR .
Application, Infrastructure & Service Management, Off Application Support Analyst - TechnologyKwun Tong District, Hong Kong SAR 2 months ago
Wan Chai District, Hong Kong SAR 2 days ago
Sr. Support Analyst, FIX Connectivity, ITTai Po District, Hong Kong SAR 4 hours ago
Hong Kong SAR $23,000.00-$26,000.00 2 weeks ago
Senior Windows Platform Operations Engineer (L2)Kwun Tong District, Hong Kong SAR 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest Specialist engineer Jobs in Hong Kong !
Technical Sales Specialist
Posted 3 days ago
Job Viewed
Job Description
1 day ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Join Our Team at LAB-A-PORTER: Technical Sales Specialist
Are you passionate about cutting-edge scientific research and possess a knack for building strong client relationships? LAB-A-PORTER is seeking a dynamic and results-driven Technical Sales Specialist to join our growing team in Hong Kong.
About LAB-A-PORTER:
LAB-A-PORTER is at the forefront of modernizing product distribution for the scientific research, healthcare, and education sectors. Our innovative platform provides researchers with streamlined access to a comprehensive selection of high-quality reagents, cutting-edge tools, and essential supplies from globally recognized manufacturers. We specialize in sourcing and distributing products crucial for advancements in disease modelling, drug discovery, cell and gene therapy research, and tissue engineering. Our commitment is to empower scientists by providing them with the resources they need for their research.
The Role:
As a Technical Sales Specialist, you will be instrumental in driving sales growth and expanding our customer base within the vibrant Hong Kong research community. You will leverage your scientific knowledge and sales acumen to understand the unique needs of researchers and position LAB-A-PORTER's solutions effectively.
Key Responsibilities:
- Proactively identify and pursue new sales opportunities with academic institutions, biotechnology companies, pharmaceutical organizations, and research laboratories across Hong Kong.
- Develop and maintain strong, long-lasting relationships with new and existing clients, understanding their research needs and providing tailored solutions from our extensive product portfolio.
- Deliver compelling technical presentations and product demonstrations to showcase the features and benefits of our offerings.
- Provide exceptional pre-sales and post-sales technical support and consultation to clients, addressing inquiries and ensuring customer satisfaction.
- Achieve and exceed agreed-upon sales targets and key performance indicators (KPIs).
- Stay abreast of market trends, competitor activities, and new scientific advancements relevant to our product lines (e.g., disease modelling, drug discovery, cell and gene therapy, tissue engineering).
- Collaborate effectively with internal teams, including marketing and logistics, to ensure a seamless customer experience.
- Prepare regular sales reports, forecast, and contribute to sales strategy development.
- Represent LAB-A-PORTER at industry conferences, trade shows, and networking events.
Required Skills and Qualifications:
- Bachelor's degree or higher in a Life Sciences discipline (e.g., Biology, Molecular Biology, Biochemistry, Biotechnology, Pharmacology, or related field).
- Strong understanding of research laboratory techniques and workflows, particularly in areas such as cell culture, molecular biology, immunology, or related fields.
- Excellent communication, presentation, and interpersonal skills, with the ability to explain complex scientific concepts clearly and concisely.
- Demonstrated ability to build rapport, negotiate effectively, and close sales.
- Self-motivated, results-oriented, with a proactive approach to business development.
- Ability to work independently and as part of a team.
- Proficiency in English and Cantonese is essential; Mandarin proficiency is a plus.
- Applicants must be a permanent Hong Kong resident or possess a valid visa to work in Hong Kong.
What We Offer:
- A competitive salary and performance-based commission structure.
- The opportunity to work with a dynamic and supportive team in a rapidly growing company.
- Exposure to the latest innovations in scientific research products.
- Career development and growth opportunities.
How to Apply:
If you are a driven individual with a passion for science and sales, and you meet the qualifications outlined above, we encourage you to apply. Please submit your detailed resume and a cover letter outlining your suitability for the role and your salary expectations to
Join LAB-A-PORTER and help us serve science for a better world!
LAB-A-PORTER is an equal opportunity employer.
Seniority level- Seniority level Entry level
- Employment type Full-time
- Job function Sales and Business Development
Referrals increase your chances of interviewing at LAB-A-PORTER by 2x
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#J-18808-LjbffrSenior Technical Services Specialist
Posted 10 days ago
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Join to apply for the Senior Technical Services Specialist role at UL Solutions
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Job Description
Under minimal supervision, leads major projects within the Technical Services department. Establishes high functioning and influential relationships with sales, operations, customers and leadership to provide technical services related to product categories. Scopes, plans and implements technical services, working directly with clients and internal business operations. Work deliverables may include but are not limited to global regulatory research, client technical reports and manuals, technical files and supporting programs, label evaluations, claims and document evaluations, Certificate of Conformity reviews, lab operational support, project management, protocol creation, and technical inquiry response.
Job Description
Under minimal supervision, leads major projects within the Technical Services department. Establishes high functioning and influential relationships with sales, operations, customers and leadership to provide technical services related to product categories. Scopes, plans and implements technical services, working directly with clients and internal business operations. Work deliverables may include but are not limited to global regulatory research, client technical reports and manuals, technical files and supporting programs, label evaluations, claims and document evaluations, Certificate of Conformity reviews, lab operational support, project management, protocol creation, and technical inquiry response.
Responsibilities
Provides technical services to clients directly and/or through coordination with internal teams and ensures Technical Program/Project Requirements are clearly scoped, documented, communicated, and updated throughout the organization.
Collaborates with Commercial and Operations teams to support the technical needs of specific clients or product categories.
Prepares technical evaluations, test procedures and SOPs and other laboratory instructions related to regulatory and client-specific technical requirements.
Leads the development and continuous improvement of departmental processes, procedures and Key Performance Indicators (KPIs) and coaches and/or trains others to improve general team performance.
Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
Performs other duties as directed.
None of the foregoing information in any way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested. Duties are not necessarily comprehensive and are subject to change at any time at the discretion of management. Consult the position qualification for this job when using the position profile for hiring, transfer, or promotion decisions or when providing career guidance.
Qualifications
University Degree (equivalent to a Bachelor’s degree) from an accredited program in related field, generally plus six years related work experience.
Strong technical understanding of the applicable industry codes, regulations, standards, service/product lines and target markets; demonstrated history of strong technical judgment.
Excellent Written And Verbal Communication Skills In English Required
Demonstrated ability to facilitate customer meetings, negotiate and influence outcomes.
Ability to manage complex projects.
Ability to identify and manage priorities as demonstrated by the ability to establish, track and meet schedules for multiple projects while maintaining high quality and exceptional customer service.
Ability to work virtually, in a multicultural, global environment.
About Us
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
About The Team
From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we’re involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help them deliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people’s lives.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries Professional Services, Manufacturing, and Software Development
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#J-18808-LjbffrSenior Technical Services Specialist
Posted 3 days ago
Job Viewed
Job Description
Provides technical services to clients directly and/or through coordination with internal teams and ensures Technical Program/Project Requirements are clearly scoped, documented, communicated, and updated throughout the organization.
Collaborates with Commercial and Operations teams to support the technical needs of specific clients or product categories.
Prepares technical evaluations, test procedures and SOPs and other laboratory instructions related to regulatory and client-specific technical requirements.
Leads the development and continuous improvement of departmental processes, procedures and Key Performance Indicators (KPIs) and coaches and/or trains others to improve general team performance.
Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
Performs other duties as directed.
None of the foregoing information in any way states or implies that these are the only duties to be performed by an employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested. Duties are not necessarily comprehensive and are subject to change at any time at the discretion of management. Consult the position qualification for this job when using the position profile for hiring, transfer, or promotion decisions or when providing career guidance.
University Degree (equivalent to a Bachelor's degree) from an accredited program in related field, generally plus six years related work experience.
Strong technical understanding of the applicable industry codes, regulations, standards, service/product lines and target markets; demonstrated history of strong technical judgment.
Excellent written and verbal communication skills in English required
Demonstrated ability to facilitate customer meetings, negotiate and influence outcomes.
Ability to manage complex projects.
Ability to identify and manage priorities as demonstrated by the ability to establish, track and meet schedules for multiple projects while maintaining high quality and exceptional customer service.
Ability to work virtually, in a multicultural, global environment.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.