What Jobs are available for Store Support in Hong Kong?

Company Description

Rise Wise Limited is a social enterprise specializing in training therapy dogs and providing animal-assisted intervention services. Our organization supports children and youth with special educational needs (SEN), individuals with mental health challenges, and the elderly. As we expand our impact, we are seeking a dedicated Operations Manager to join our team and help manage our growing operations, including store expansion and service development.

Role Description

We are looking for a responsible and passionate Operations Manager who is customer-facing and experienced in training SEN staff on pet care and handling. The ideal candidate has basic knowledge of SEN and pet care, with prior experience in business development and social enterprise management preferred. This intermediate-level role requires adaptability to various job functions with strong teamwork and communication skills.

Key Responsibilities:

• Train and support SEN staff in pet care, grooming, and handling best practices
• Supervise and mentor SEN interns and staff to ensure a supportive, inclusive, and effective learning environment
• Oversee daily operations of the pet grooming and daycare store, maintaining high standards of service and safety
• Manage inventory of grooming supplies and coordinate with vendors for stock replenishment
• Engage directly with customers and stakeholders to ensure service quality and satisfaction
• Maintain organized project documentation, bookkeeping, and reporting in compliance with company policies
• Monitor store finances, ensuring expenditures align with the approved budget
• Collaborate across teams to ensure smooth project implementation and contribute to business development strategies
• Ensure workplace health, safety, and cleanliness standards are consistently met
• Contribute to the strategic development and growth of the social enterprise

Qualifications

• Cantonese and English Speaking
• Basic knowledge of special educational needs (SEN) and pet care
• Experience in customer-facing roles, preferably involving training or educational support to SEN staff
• Prior experience in business development and/or social enterprise management is preferred
• Strong communication, interpersonal, and mentorship skills
• Highly organized, independent, self-motivated, and adaptable
• Passionate about animal-assisted interventions and social impact
• Good teamwork skills and ability to handle multiple responsibilities effectively
• Patience and strong problem-solving abilities
• Minimum of a bachelor's degree required, preferably in education, psychology, or business-related fields

Additional Information:

• Working hours: Shift work, 6 days per week (including weekend work)
• Compensation: Competitive package based on experience
• Package: Up to HKD$25,000 with Medical insurance and Professional development and training opportunities in social enterprise
• Candidates must be comfortable working in an environment involving animals
• We value inclusivity and welcome candidates passionate about making a social impact
• Shortlisted candidates will be invited for an interview

這會是你嗎?

• 你擁有中五程度或以上學歷
• 你成熟主動及擁有良好顧客服務態度,以客為先
• 你願意輪班工作以支援店舖運作正常
• 你喜歡與人溝通及重視團隊合作
• 你對家飾家品業充滿熱誠
• 你能操流利粵語及普通英語
• 你懂電腦操作如 Word、Excel 及中文輸入法
• 歡迎對零售業充滿熱誠的畢業生加入我們

你的日常工作

• 負責店舖文書工作,訂購店舖及辦公室用品
• 跟進店鋪日常維修,有關保養以及店舖的清潔事宜
• 負責控制室訪客登記工作並按需要協助店舖接待運作
• 負責控制室運作(如廣播系統、人流統計系統及電話系統操作)
• 安排預訂會議室及確保會議室整潔
• 協助及處理店舖的突發事情
• 修復損壞商品並安排再銷售或零件轉化

ALF Retail Hong Kong Limited

Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and health; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world's most admired and innovative brands.

Al-Futtaim's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day. For more information visit:

工作職責 Job Description

• 負責日常店舖行政工作,如審核員工考勤紀錄、處理員工請假申請、協助商品盤點、庫存調配等

Responsible for routine store administration duties such as review staff attendance, staffs' leave application, merchandise inventory, stock transfer, etc

• 負責編制值勤表及協助安排人手

Prepare staff roster and support manpower planning

• 負責店舖的日常營運文件及銷售報告

Responsible for daily documentation for store operations and preparing reports for daily sales

• 負責記錄店舖日常小額開支並確保記錄準確

Support store finance team to maintain accurate record of petty cash in/out

• 參與店舖定期盤點並記錄庫存

Participate in periodic stock take and record the inventory

• 處理顧客來電

Handle customer inquiries via phone calls

• 完成主管分配的其他工作

Other ad hoc projects as assigned

工作時間 Work Pattern

• 全職每天工作約8.5小時,5天工作

Full-time 8.5 daily working hours, 5 days work

工作地點 Working location

• 東薈城 Citygate

工作要求 Job Requirement

• 願意在周末及公眾假期輪班工作

Willing to work shift duty on weekend & public holidays

• 具零售、餐飲或快速消費品行業經驗者優先

Experience in Retail, F&B or FMCG industry is an advantage

• 對處理店舖後勤工作有一定接觸和有興趣者優先

Candidates with retail sales experience and with some exposure and interest on handling store back office tasks will also be considered

• 具良好的MS Word, Excel知識及中英文輸入能力

Sound computer knowledge of MS Word and Excel including English and Chinese typing skills

• 具英語、廣東話及普通溝通能力及良好的溝通技巧

Good command of spoken English, Chinese & Putonghua with effective communication and interpersonal skills

員工薪酬及福利 Remuneration Package

• 薪金$16,400起*

Salary from $6,400/ month

• 全年 天休息日^

Rest days

-新人獎金$8,000

New jo ner bonus 8,000

• 膳食津貼 $600*,港島 西貢區地區津貼 $800* 及銷售獎金

Meal allowance 600*, Special location allowance 800*, Sales incentive

• 年假可達15日^

Up to 15 days annual leave

• 人壽保險、醫療保險及住院津貼

Life and Health insurance, Medical coverage

• 員工折扣優惠

Staff purchase discount

有興趣加入我地團隊,請填寫 Microsoft Forms : Marks & Spencer 職位申請表

If you are interested in joining our team, please fill in the Microsoft Forms

如有任何查詢,可透過 WhatsApp :

If you have any enquiries, please contact us via WhatsApp

所有求職者之個人資料絕對保密及只作招聘之用。

Personal information received from application will be kept confidential and used for employment-related purpose only.

===

分店地址 Stores Location

港島 HK Island (*港島區工作, 每月可額外獲得津貼$800)

中環中匯大廈 | 太古城 | 皇后大道東 | 中環建業榮基中心 | 上環信德中心 | 灣仔告士打道80號 | 皇室堡 | 堅尼地城 | 跑馬地 | 西營盤

九龍 Kowloon

尖沙咀國際廣場 | 又一城 | 德福廣場 | 奧海城

新界 New Territories (*西貢區工作, 每月可額外獲得津 800)

沙田新城市 | 青衣城 | 東港城 | 沙田站 | 屯門市廣場 | 西貢 | 荃灣

離島 Outlying Islands

東薈城

Full-time

ALF Retail Hong Kong Limited

Established in the 1930s as a trading business, Al-Futtaim today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates.

Structured into five operating divisions; automotive, financial services, real estate, retail and health; employing more than 33,000 employees across more than 20 countries in the Middle East, Asia and Africa, we partner with over 200 of the world's most admired and innovative brands.

Al-Futtaim's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, integrity; Al-Futtaim continues to enrich the lives and aspirations of our customers each and every day. For more information visit:

工作職責 Job Description

• 負責日常店舖行政工作,如審核員工考勤紀錄、處理員工請假申請、協助商品盤點、庫存調配等

Responsible for routine store administration duties such as review staff attendance, staffs' leave application, merchandise inventory, stock transfer, etc

• 負責編制值勤表及協助安排人手

Prepare staff roster and support manpower planning

• 負責店舖的日常營運文件及銷售報告

Responsible for daily documentation for store operations and preparing reports for daily sales

• 負責記錄店舖日常小額開支並確保記錄準確

Support store finance team to maintain accurate record of petty cash in/out

• 參與店舖定期盤點並記錄庫存

Participate in periodic stock take and record the inventory

• 處理顧客來電

Handle customer inquiries via phone calls

• 完成主管分配的其他工作

Other ad hoc projects as assigned

工作時間 Work Pattern

• 全職每天工作約8.5小時,5天工作

Full-time 8.5 daily working hours, 5 days work

工作地點 Working location

• 太古城 Cityplaza

工作要求 Job Requirement

• 願意在周末及公眾假期輪班工作

Willing to work shift duty on weekend & public holidays

• 具零售、餐飲或快速消費品行業經驗者優先

Experience in Retail, F&B or FMCG industry is an advantage

• 對處理店舖後勤工作有一定接觸和有興趣者優先

Candidates with retail sales experience and with some exposure and interest on handling store back office tasks will also be considered

• 具良好的MS Word, Excel知識及中英文輸入能力

Sound computer knowledge of MS Word and Excel including English and Chinese typing skills

• 具英語、廣東話及普通溝通能力及良好的溝通技巧

Good command of spoken English, Chinese & Putonghua with effective communication and interpersonal skills

員工薪酬及福利 Remuneration Package

• 薪金$16,400起*

Salary from $6,400/ month

• 全年 天休息日^

Rest days

-新人獎金$8,000

New jo ner bonus 8,000

• 膳食津貼 $600*,港島 西貢區地區津貼 $800* 及銷售獎金

Meal allowance 600*, Special location allowance 800*, Sales incentive

• 年假可達15日^

Up to 15 days annual leave

• 人壽保險、醫療保險及住院津貼

Life and Health insurance, Medical coverage

• 員工折扣優惠

Staff purchase discount

有興趣加入我地團隊,請填寫 Microsoft Forms : Marks & Spencer 職位申請表

If you are interested in joining our team, please fill in the Microsoft Forms

如有任何查詢,可透過 WhatsApp :

If you have any enquiries, please contact us via WhatsApp

所有求職者之個人資料絕對保密及只作招聘之用。

Personal information received from application will be kept confidential and used for employment-related purpose only.

===

分店地址 Stores Location

港島 HK Island (*港島區工作, 每月可額外獲得津貼$800)

中環中匯大廈 | 太古城 | 皇后大道東 | 中環建業榮基中心 | 上環信德中心 | 灣仔告士打道80號 | 皇室堡 | 堅尼地城 | 跑馬地 | 西營盤

九龍 Kowloon

尖沙咀國際廣場 | 又一城 | 德福廣場 | 奧海城

新界 New Territories (*西貢區工作, 每月可額外獲得津 800)

沙田新城市 | 青衣城 | 東港城 | 沙田站 | 屯門市廣場 | 西貢 | 荃灣

離島 Outlying Islands

東薈城

Full-time

Hing Fat Flower Group (HFFG) is a leading floral conglomerate in Asia. For over 40 years, our wholesale subsidiary Hing Fat Flower Wholesales Ltd has been importing from over 20 countries worldwide, supplying a wide range of fresh cut flowers, foliage and accessories to many high-end boutique florists, 5 star hotels and casino resorts in Hong Kong, Macau and China.  Our retail subsidiaries HF Flora, Pacific Petals, Hing Fat Flower Market and Hing Fresh Global Sourcing; caters to different needs across multiple market segments, offering competitive fresh produce and unique floral services.

To cope with our expansion, we are looking for a high-calibre and energetic individual to join our winning team.

We are looking for a Customer Service & Sales Executive, who is highly self-motivated to cope with our diverse business expansion.

Job Responsibilities:

Reporting to Sales & Customer Service Manager you will be responsible for all aspects of Customer Service and administration work, including but not limited to

Responsibilities:

• Handle customer inquiries via email, phone, WhatsApp, and social media with courtesy and professionalism
• Provide comprehensive customer service throughout the sales cycle—including pre-sales, in-sales, and post-sales support. This includes answering questions, resolving complaints, processing orders, maintaining customer relationships, and offering product and service information to enhance brand image and customer satisfaction
• Monitor and follow up on order status, ensuring timely responses to customers
• Manage procurement of floral materials and supplies
• Prepare quotations and invoices for both corporate and individual clients
• Prepare regular sales reports to management
• Ad-hoc assignment is required

To qualify, individual must:

• DSE or above academic qualification
• Minimum 2 years of customer service experience
• Detail-oriented, well-organized, and a strong team player
• Able to multitask and learn quickly in a fast-paced environment
• Strong prioritization and time management skills
• Experience with online business platforms, e-commerce systems, or ERP systems is a plus
• Proficient in MS Word, Excel, and PowerPoint
• Excellent communication skills in Cantonese, Mandarin, and English
• Candidates with experience in floral design or hospitality industry will be given priority
• Knowledge of Photoshop is an advantage
• Immediate availability is preferred

Interested parties, please APPLY NOW and send us your full resume in MS WORD / PDF format MUST with latest salary, expected salary and availability.  Please note that only shortlisted candidates will be notified (Data collected is only for recruitment purpose).

About the company:

We have been the pioneer of silver hair market in Hong Kong, since starting our business in 2005. In the past 16 years, we always strived to bring health and happiness to the elderly and families. Our major services include Nursing Home One-Stop Solution (NHOSS), home-based rehabilitation and health care services (HomeCare) and on-site medical services to nursing homes. Since 2020, we have been a recognized service provider for Community Care Service Voucher for the Elderly Scheme under Social Welfare Department, HKSAR Government.

We are now looking for individuals who are passionate to build a career for the ageing population.

Job Duties:

Assessing clients' need for long term care

Preparing geriatric care plans and solutions for clients

Site-visiting elderly homes with caregivers

Promoting rehabilitation and home-based health care services

Requirements:

Good interpersonal and communication skills

Sales experience preferred, but fresh graduates are also welcomed

Working on weekends and public holidays

Performing outdoor duties

We offer:

Basic salary from $17,000 to $19,000 per month

Attractive incentive bonus

Transportation allowance

Medical benefits

Birthday leave

For interested parties, please send your application letter and resume to (email redacted, apply via Company website), stating also your expected salary and date of availability.

Personal data collected will be used for recruitment purpose only.

Full-time

職責:

• 透過電話 / Whatsapp / Email 處理訂單,並確保訂單紀錄正確
• 處理客戶查詢及任何跟進事宜
• 以電話/ 電郵為客戶提供服務,維持良好客戶關係
• 執行主管安排的其他工作

資歷:

• 中五或以上程度
• 良好電話禮儀、溝通技巧及解難能力
• 懂閱讀及書寫中英文
• 熟悉電腦應用軟件,如MS Office和中英文輸入
• 歡迎其他行業人士或應届畢業生加入

工作時間及待遇:

• 星期一至六 (5 天日間輪班):上午8時至下午6時或上午8時半至下午6時半,每週工作5天,每天工作9小時
• 月薪$15,000 - $18,000, 酌情花紅、表現獎金、培訓津貼、醫療福利、有薪年假10日起、生日假、有薪婚假及恩恤假、侍產假20日、太古集團購物優惠、廠內飲品任飲、免費廠車服務、員工康樂活動

以下其中一個申請方法:

1. 按"Quick Apply" 提交履歷表申請, 註明現時及期望薪金, 最快上班日期

2. 招聘熱線:

*申請人所提交之個人資料將絕對保密及只作招聘用途。所有個人資料將在招聘後銷毀。

Responsibilities:

• Make outbound / inbound calls for customer order taking and maintain accurate order records
• Handle customers' enquiries and all follow up matters
• Provide customer services via phone and e-mail
• Perform ad hoc duties as assigned

Requirements:

• Form 5 or above
• Good telephone manner, communication and problem-solving skills
• Good command of written and spoken English and Chinese
• Proficient in using MS Office and Chinese word processing
• Recent graduates and candidates from other industries are also welcome

Interested parties please submit your resume with current and expected salary and your availability by clicking 'Quick Apply'.

Personal data provided are treated in strictest confidence and for recruitment purposes only. All information will be destroyed after the process completed.

Diversity, Equality, Inclusion & Belonging

Swire Coca-Cola is committed to fostering an environment that values Diversity, Equality, Inclusion, and Belonging. We believe that a diverse workforce drives our goals and contributes to overall success. As an equal opportunity employer, Swire Coca-Cola hires talented individuals from any backgrounds and conditions. We strive to create a work environment that is respectful, inclusive, and free from any form of discrimination, harassment, or intimidation.

If you require special assistance due to disability or any other conditions during any stage of the recruitment process, please feel free to contact us at any time. We appreciate your interest in joining our team and your commitment to contributing to a diverse and inclusive workplace.

Application & Privacy Notice

We are committed to protecting your personal data. Before submitting your application, please take a moment to review our Personal Data (Privacy) Policy and Personal Information Collection (PIC) Statement available on our Company website at

By submitting your application, you acknowledge and accept the terms outlined in our PIC Statement. All information provided will be handled with strict confidentiality and used solely for recruitment purposes.

Our clients are now looking for a potential candidate to join their team as a Customer Service (Japanese speaking)

Job Duties

• Respond to customer questions and concerns regarding shipping, logistics, and service options
• Work with internal teams to ensure timely and accurate processing of orders and shipments
• Update customers on the status of their shipments and provide tracking details
• Address and troubleshoot any problems or complaints related to shipments, ensuring customer satisfaction

Requirement

• 1+ year related position experience in Customer Service
• Experience in Logistics/ Forwarding/ Express
• Fresh graduation are also welcome
• Good command of written and spoken English, Mandarin, Japanese with N1/ N2
• Proficient in MS Office, PC skills

Benefit

• 5-day work
• 9:00- 18:00
• Discretionary Bonus
• 15 days Annual Leave
• Medical

Interested parties please send your application via email to Apply Now or For any inquiries, please do not hesitate to contact me at

Please note that only short listed candidate will be notified.

We also have various job vacancies from our well-established clients in all kinds of fields, please feel free to contact us. We are always willing to give you support on your career development.

Our company website:

All information received will be treated in strict confidence and used for recruitment purpose only.

PERSOLKELLY Hong Kong Limited: Employment Agency License No. 75536

PERSOL Hong Kong: Employment Agency License No. 75503

Duties and Responsibilities:

• Contact customer to secure and follow up order
• Contact shipping line and oversea agent
• Develop new client base and follow up nomination clients
• Services to direct account, forwarder, trading companies and other channels
• Coordinate with supporting departments and oversea office/agents
• Responsible in promoting for the company business
• Perform other duties as assigned by management and Ad hoc tasks and assignments

Requirements:

• DSE or above
• Minimum of 2 years experience in services and logistics industry
• Self disciplined and good time management
• Accountable and responsible and willing to work under pressure
• Strong MS applications, Good command in English and Cantonese/Mandarin
• Strong interpersonal communication skill
• Willing to learn and good working attitude.
• Initiative, self-motivate and good team player
• Detail oriented, well-organized

**Freight Forwarder work experience and immediate available would be an advantage**