145 Strategic Operations jobs in Hong Kong
Head of Strategic Operations
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We are seeking a dynamic and forward-thinking Head of Strategic Operations to lead the transformation and optimization of our global operating model. This role is pivotal in aligning operational capabilities with business growth, product innovation, and client-centric delivery. The successful candidate will work closely with senior leadership and front office teams to drive strategic initiatives across multiple jurisdictions.
What does the role involve?
- Strategic Leadership
: Define and execute the operational strategy to support business expansion, product diversification, and global client engagement. - Cross-Functional Collaboration
: Partner with front office, product, compliance, and technology teams to ensure operational readiness for new initiatives and market entry. - Process Transformation
: Lead the design and implementation of scalable workflows, automation, and control frameworks across wealth and asset management platforms. - Governance & Risk
: Establish and maintain robust governance structures, ensuring operational risk is proactively managed and regulatory standards are met. - Team Development
: Inspire and guide a high-performing operations team, fostering a culture of accountability, innovation, and continuous improvement. - Vendor & Platform Strategy
: Evaluate and optimize third-party relationships, systems architecture, and service delivery models to enhance operational efficiency and resilience.
What experience do you need?
- Proven experience in strategic operations leadership within financial services, preferably wealth or asset management.
- Strong understanding of global operating models, regulatory environments, and cross-border client servicing.
- Demonstrated success in leading transformation programs, platform migrations, or operational scale-ups.
- Exceptional stakeholder management and communication skills, with the ability to influence across senior levels.
- Entrepreneurial mindset with a hands-on approach to problem-solving and execution.
- Mandarin speaking
Manager of Strategic Operations
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崗位職責:
Job Responsibilities:
業務支持:
Business Support:
1、 戰略規劃落地支持:深度理解管理層的戰略意圖,將宏觀目標拆解為可執行的階段性計畫,明確各階段工作中關鍵節點,跟蹤專案進度,及時預警潛在風險並協助制定應對方案,定期彙報執行情況;
Strategic Planning Execution Support: Deeply understand the strategic intent of senior management, break down macro-level goals into actionable phased plans, identify key milestones for each phase, track project progress, proactively flag potential risks, assist in developing contingency plans, and provide regular execution updates;
2、 跨域協同高效統籌:作為各部門溝通的核心樞紐,將管理層的工作要求傳遞到相關責任人;組織跨部門會議,制定協作機制,打破溝通壁壘,推動銷售、產品、技術等團隊高效配合,確保項目按時間節點完成;
Cross-Functional Coordination & Efficiency: Serve as the central hub for interdepartmental communication, conveying management directives to relevant stakeholders. Organize cross-departmental meetings, establish collaboration mechanisms, break down communication barriers, and drive seamless coordination among sales, product, technology, and other teams to ensure projects are delivered on schedule;
3、 資訊整合決策輔助:搜集數位貨幣行業動態(政策法規、市場趨勢等),提煉關鍵資訊撰寫分析報告,為公司管理層決策提供資料支援;
Information Integration & Decision Support: Gather industry trends in digital currencies (e.g., policies, regulations, market dynamics), distill key insights, and prepare analytical reports to support management decision-making with data-driven inputs;
4、 日常事務管理督辦:統籌安排管理層日程、文件流轉及重要事項督辦,確保管理層安排的工作高效、有序推進。
Daily Operations Supervision: Oversee scheduling, document flow, and follow-up on critical tasks for senior management, ensuring efficient and orderly execution of assigned work.
日常行政:
Administrative Duties:
1、 會議安排及陪同:安排並陪同高級管理層在香港、中國大陸、澳門及海外進行日常商務及個人活動(包括公幹、客戶會議、私人約會、預約及日常提醒);
Meeting Arrangement & Accompaniment: Schedule and accompany senior management in daily business and personal activities across Hong Kong, Mainland China, Macau, and overseas (including business trips, client meetings, private appointments, reservations, and reminders);
2、 管理層事務統籌:協助管理層處理內外事務工作,包括但不限於日常行政工作,參與會議及各項業務活動,會議紀要等;
Management Affairs Coordination: Assist management in handling internal and external administrative tasks, including but not limited to routine administrative duties, participation in meetings and business events, and meeting minutes;
3、 臨時任務處理:根據需要執行交辦的臨時工作,這些工作可能涉及正常工作時間以外的工作。
Ad-Hoc Task Handling: Execute ad-hoc assignments as required, which may involve work outside normal business hours.
任職資格
Qualifications:
1、 擁有金融或相關專業,本科、研究生或以上學歷;
Bachelor's, master's, or higher degree in finance or a related field;
2、 流利的中英文口語能力及良好的書寫能力,包括普通話;
Fluent spoken and written English and Chinese (including Mandarin);
3、 擁有10年以上支付行業相關經驗(包括協力廠商支付機構、國際清算機構、數字貨幣交易所或銀行國際結算部門),熟悉支付清算全流程、金融監管政策及行業商業模式。有頭部支付機構、國際銀行或知名金融科技公司工作經驗者優先;
10+ years of relevant experience in the payments industry (e.g., third-party payment institutions, international clearing organizations, digital currency exchanges, or bank international settlement departments), with a strong grasp of end-to-end payment processes, financial regulations, and industry business models. Prior experience at leading payment firms, international banks, or renowned fintech companies is preferred;
4、 精通跨境支付、資金結算、外匯管理等業務,具備風控合規意識。瞭解數位貨幣、區塊鏈技術及相關監管框架者優先;
Expertise in cross-border payments, fund settlement, and foreign exchange management, with risk and compliance awareness. Knowledge of digital currencies, blockchain technology, and related regulatory frameworks is a plus;
5、 良好的溝通協調能力,能夠清晰表達觀點並敏銳捕捉溝通物件的需求,在複雜場景中有效整合資源,靈活協調多方利益,推動跨團隊、跨部門合作,建立高效協作關係,促進目標達成;
Strong communication and coordination skills, with the ability to articulate ideas clearly, discern stakeholder needs, integrate resources in complex scenarios, mediate multi-party interests, and foster cross-team/department collaboration to achieve goals;
6、 優秀的邏輯思維及理解能力,能夠快速抓取核心資訊,精准分析問題,並制定可行的計畫方案;
logical thinking and comprehension skills, capable of quickly extracting core information, analyzing issues precisely, and developing actionable plans;
7、 具備多工並行處理能力,在高壓環境下高效推進工作,確保工作任務高品質交付。
Strong multitasking ability, capable of driving work efficiently in high-pressure environments to ensure high-quality task completion.
Strategic Planning
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Requirements
- Bachelor's degree in Business, Accounting, Finance, or related field
- Minimum 5 years of reporting experience, ideally within insurance or fund management
- Strong proficiency in MS Office (Word, Excel, PowerPoint, Access)
- Proven skills in team management, coaching, and staff development
- Solid problem-solving and data analytics capabilities
- Fluent in English and Chinese/Cantonese (written and spoken)
- Excellent analytical, interpersonal, and communication skills
- Collaborative mindset with the ability to thrive in a team environment
Strategic Planning Manager
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Job Responsibilities:
- Review, formulate and implement strategies to align with the business targets;
- Design and monitor the implementation of business plans for product lines;
- Work with various internal and external stakeholders to meet business needs from a holistic perspective;
- Collect and analyze data and feedback from time to time and make business recommendations for continuous improvement;
- Perform system UAT, compile various data and generate reports for strategic business analysis.
Job Requirements:
- Bachelor's degree or above in Finance, Marketing, Business or related disciplines;
- At least 5 years of relevant experience in banking (experience in product management is an advantage);
- Knowledge on retail lending products and global financial markets;
- Well-versed with regulatory requirements of banking industry;
- Analytical with excellent problem-solving skill and strategic mindset;
- Possession of sound communication and presentation skills;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Candidate with more experience will be considered as Senior Strategic Planning Manager.
Interested parties please send your full resume with present and expected salary, and quoting reference number to Talent Acquisition Division by clicking "Apply Now". For details, please visit and refer to the page "Join Us".
We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.
Manager, Strategic Planning
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- Assist to manage and support department s medium and long-term business planning
- Participate in implementing the agreed business plan and react proactively especially during market sentiment changes
- Conduct data analysis and reviews to identify the business strengths and weaknesses, and make recommend internal business process improvement
- Consolidate regular business reports for management review
- Other ad hoc duties assigned by the management
- Bachelor degree or above in Economics / Finance obtained from a recognisable or equivalent qualifications at HKQF level 5, with minimum 5 years' relevant experience
- familiar with treasury business operation
- Strong in market sense and financial product knowledge, familiar with China's economy and policies would be a distinctive advantage
- proficient knowledge in computer applications and Chinese Word Processing
Candidates with less experience will be considered as Deputy Manager, Strategic Planning
"Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request."
Strategic Planning Manager
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Key Responsibilities
- Develop strategic roadmaps for the Hong Kong and surrounding markets, aligning with headquarters resources to drive execution.
- Analyze regional market trends and competitive movements to support product positioning and pricing strategies.
- Evaluate and introduce new product lines from Taiwan and overseas markets; plan go-to-market timelines and promotional strategies.
- Optimize cross-border procurement and logistics processes to ensure cost control and supply chain efficiency.
- Establish strategic partnership models with distributors, suppliers, and third-party collaborators.
- Train and mentor local staff, and build a knowledge transfer mechanism to support long-term localization.
Required Competencies
- Solid understanding of the Asian fresh produce trade, with comprehensive capabilities in product development, pricing, and market entry strategy.
- Demonstrated experience in cross-functional and cross-border coordination among supply chain, procurement, and sales teams.
- Familiarity with Taiwan export and Hong Kong import systems, including cold chain logistics, compliance, taxation, and customs procedures.
- Proficiency in budgeting, resource allocation, and cross-region financial coordination.
Fluent in both Mandarin and English, with strong communication, reporting, and presentation skills.
Manager, Strategic Planning
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Company Description
Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China, and also acted as one of the country's banknote-issuing institutions. The bank was listed on the Stock Exchange of Hong Kong Limited and the Shanghai Stock Exchange in June 2005 and May 2007 respectively. At present, apart from Tibet, BOCOM comprises 30 provincial branches across provinces, municipalities and autonomous regions, plus a network of 2,637 operating locations in 173 cities and 112 counties nationwide. Beyond China, BOCOM has established overseas centers in Hong Kong, New York, San Francisco, Tokyo, Singapore, Seoul, Frankfurt, Macau, Ho Chi Minh City, and Sydney; one subsidiary bank in the U.K. and one representative office in Taipei. BOCOM's development strategy is to become a first class listed universal banking group focusing on international expansion and specializing in wealth management.
Job Description
- Assist to manage and support department s medium and long-term business planning
- Participate in implementing the agreed business plan and react proactively especially during market sentiment changes
- Conduct data analysis and reviews to identify the business strengths and weaknesses, and make recommend internal business process improvement
- Consolidate regular business reports for management review
- Other ad hoc duties assigned by the management
- Bachelor degree or above in Economics / Finance obtained from a recognisable or equivalent qualifications at HKQF level 5, with minimum 5 years' relevant experience
- familiar with treasury business operation
- Strong in market sense and financial product knowledge, familiar with China's economy and policies would be a distinctive advantage
- proficient knowledge in computer applications and Chinese Word Processing
Candidates with less experience will be considered as Deputy Manager, Strategic Planning
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Strategic Planning Manager
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Job Responsibilities:
- Review, formulate and implement strategies to align with the business targets;
- Design and monitor the implementation of business plans for Cross Border Center;
- Work with various internal and external stakeholders to meet business needs from a holistic perspective;
- Collect and analyze data and feedbacks from time to time and make business recommendations for continuous improvement;
- Perform administrative duties, system UAT, compiles various data and generate reports for strategic business analysis.
Job Requirements:
- Bachelor's degree or above in Business Administration or related disciplines;
- At least 4 years of experience in Financial Services, including 1 year in strategic planning or product development;
- Familiar with branch operations and operations/service enhancement is an advantage;
- Excellent communication and presentation skills;
- A good team player with strong business acumen and analytical skills;
- Able to work under pressure to meet tight deadline;
- Proficiency in both written and spoken English, Chinese and Putonghua;
- Candidate with less experience will be considered as Assistant Strategic Planning Manager;
Interested parties please send your full resume with present and expected salary, and quoting reference number to Talent Acquisition Division by clicking "Apply Now". For details, please visit and refer to the page "Join Us".
We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.
Business & Strategic Planning Manager (GenZ)
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Key Responsibilities
- Develop creative ideas and strategic concepts for sales campaigns and marketing programs to boost SSwagger's brand presence and membership growth
- Collaborate closely with the sales team to understand business objectives and target audiences, translating insights into compelling campaign strategies
- Conduct market and consumer research to inform campaign planning and ensure relevance and effectiveness
- Work with internal teams (content, creative, community) to translate concepts into actionable campaign briefs
- Monitor industry trends and competitor activities to identify opportunities for innovative campaign ideas
Qualifications
- Degree holder with at least 5 years of experience in marketing planning, campaign development, or agency planning roles
- Background in account servicing, agency planning, or marketing strategy is preferred
- Experience in GenZ sectors is a plus
- Strong creative thinking and conceptual development skills
- Excellent communication and interpersonal skills to collaborate effectively across teams
- Detail-oriented with strong organizational skills
- Self-motivated and able to work under pressure to meet deadlines
We offer competitive salary and benefits package( 5 days work, 14 days AL up, birthday leave, medical & dental insurance) with great opportunity for career development to the successful candidate.
Please send your detailed resume and expected salary to us by clicking "Apply Now" (please put position applied on subject line).
Senior Manager, Bank Engagement, Strategic Planning, Insurance
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About the company
A global insurance firm with a strong presence throughout the Asia region is seeking a visionary and strategic thinker, to play a key role in business planning, bank partnership coordination, and cross-functional collaboration, at Senior Manager level.
About the role
This role offers a unique blend of analytical work, stakeholder engagement, and operational efficiency; ideal for someone with strong insurance industry experience and a proactive mindset, to make a meaningful impact and grow within a high-performing environment.
Responsibilities
- Lead business planning by projecting sales inflow, tracking performance metrics, and providing analytical insights.
- Coordinate and facilitate partnership meetings, including preparation of materials and follow-up on action items.
- Manage departmental budgeting and support strategic financial planning processes.
- Build and maintain strong working relationships with bank partners and internal teams.
- Collaborate cross-functionally with marketing, product, operations, and digital teams to drive business initiatives.
- Streamline workflows to improve turnaround time and enhance service efficiency.
- Maintain a centralized library of key business information and support ad-hoc projects as assigned.
Requirements
- Bachelor's degree with 10 years of relevant experience.
- Knowledge in life insurance is an advantage.
- Strong analytical skills and comfort working with data and metrics.
- Proficient in Microsoft Excel, PowerPoint, and reporting tools.
- Excellent communication and presentation skills in both English and Chinese.
- High attention to detail and ability to produce accurate, high-quality work.
- Self-driven, adaptable, and able to perform under pressure.