70 Strategic Operations jobs in Hong Kong

IT Consultant (Strategic Planning & Compliance) One year Contract

The Hong Kong Academy for Gifted Education

Posted 10 days ago

Job Viewed

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Job Description

IT Consultant (Strategic Planning & Compliance) One year Contract

Join to apply for the IT Consultant (Strategic Planning & Compliance) One year Contract role at The Hong Kong Academy for Gifted Education

IT Consultant (Strategic Planning & Compliance) One year Contract

2 days ago Be among the first 25 applicants

Join to apply for the IT Consultant (Strategic Planning & Compliance) One year Contract role at The Hong Kong Academy for Gifted Education

Get AI-powered advice on this job and more exclusive features.

The HKAGE is a non-profit organization subvented by the Education Bureau of the HKSAR Government. We are committed to becoming a regional hub of its kind with an effective framework for strategic planning and delivery of appropriate learning and development programmes to encourage and nurture gifted students, and to provide support to their teachers and parents as well as related researchers and organisations within the HKSAR.

To know more about the HKAGE, you are welcome to visit our website Summary

Report to the Head of Corporate Services Division, the IT consultant will play a strategic and advisory role in supporting the Academy’s IT infrastructure development, digital transformation, and IT governance. The Consultant will be responsible for planning, overseeing, and project managing internal and outsourced IT initiatives. This includes providing expert advice to the senior management team on optimal solutions that comply with local regulatory requirements, such as the Personal Data (Privacy) Ordinance (PDPO) enforced by the Office of the Privacy Commissioner for Personal Data (PCPD), as well as other relevant laws and regulations.

The Consultant will collaborate closely with the current IT team and other divisions to ensure effective implementation of strategies, seamless communication, and alignment of operational priorities. Throughout the contract period, the Consultant will play a key role in driving innovation, enhancing operational efficiency, and ensuring the Academy’s IT initiatives meet its strategic goals.

Key Responsibilities

  • Strategic Planning & Advisory
  • Develop and maintain a long-term IT roadmap aligned with the Academy’s educational and operational goals.
  • Provide strategic advice to the senior management team on IT strategy and digital transformation initiatives, ensuring alignment with institutional goals and compliance with Hong Kong’s regulatory context.
  • Evaluate and recommend IT systems, platforms, and solutions suitable for the education sector’s needs.
  • Identify opportunities to leverage emerging technologies (e.g., AI, cloud computing, IoT) to enhance the Academy’s operations and educational programmes.
  • Project Oversight and Management
  • Lead and manage implementation of major IT infrastructure projects and digital systems, including those involving outsourced vendors.
  • Define project scopes, timelines, deliverables, risk mitigation strategies, and performance metrics (KPIs).
  • Ensure quality assurance, timely delivery, and cost-effectiveness of all IT-related projects.
  • Conduct risk assessments and provide updates and recommendations to senior leadership.
  • Collaborate with the internal IT team to ensure effective coordination, knowledge transfer, and operational continuity throughout project lifecycles.
  • Policy & Governance
  • Draft, review and update IT policies, standard operating procedures (SOPs), and data governance guidelines.
  • Ensure compliance with the Personal Data (Privacy) Ordinance (PDPO) and other relevant local laws and regulations.
  • Develop and maintain IT-focused business continuity and disaster recovery plans.
  • Promote IT security awareness and privacy compliance training across all divisions.
  • Vendor & Stakeholder Coordination
  • Identify, evaluate, and manage relationships with external IT service providers.
  • Facilitate internal cross-divisional consultations to identify IT requirements and address integration needs.
  • Review contracts, monitor vendor performance, and ensure adherence to service-level agreements (SLAs).
  • Act as a liaison between the internal IT department and external vendors to align expectations and ensure smooth technical implementation.
  • Risk Management & Cybersecurity
  • Advise on and implement cybersecurity protocols and data protection strategies suitable for the Academy.
  • Ensure IT systems are secure, resilient, and compliant with legal and policy standards.
  • Identify and mitigate risks in IT systems and operational procedures.
  • Conduct regular IT audits and privacy impact assessments to safeguard data integrity and compliance.
  • Training and Capacity Building
  • Develop and implement IT training programmes to enhance the technical skills and digital literacy of staff members.
  • Mentor and support the internal IT team to strengthen their capabilities and ensure operational excellence.

Qualifications & Requirements

  • A recognised degree in Information Technology, Computer Science, Information Systems, or a related discipline (Master’s degree preferred).
  • At least 8 years of relevant experience, preferably with exposure to education, NGO, or public sector.
  • Proven experience in managing IT infrastructure projects, policy drafting, and regulatory compliance.
  • Strong knowledge of Hong Kong’s data privacy laws, including compliance requirements under the Personal Data (Privacy) Ordinance (PDPO) and PCPD compliance requirements.
  • Strong analytical, communication, and project management skills.
  • Proficiency in handling outsourced project management and stakeholder engagement.

Preferred Skills

  • Project Management Professional (PMP) or equivalent certification.
  • Familiarity with educational technology systems and platforms.
  • Excellent communication and stakeholder engagement skills
  • Experience in drafting IT governance frameworks and security policies.

Application

Interested parties are invited to apply by submitting the following document to HKAGE

  • a completed application form which is obtainable by downloading from
  • a full resume stating present and expected salary and availability; and
  • a detailed covering letter outlining key achievements and explaining why you are well qualified to meet the requirements of the relevant post.

Applications should be made in English. Completed applications should be sent to:

The Hong Kong Academy for Gifted Education, Room 401, Corporate Services Division, Sha Kok Estate, Shatin, New Territories, Hong Kong or emailed to (email redacted, apply via Company website).

The recruitment exercise will commence and continue until the post is filled. Data collected will be used for recruitment purpose only and will be kept for a period of 12 months.

  • For the protection of children, prospective candidate is required to undergo a Sexual Conviction Record Check.*

Enquiry

For further details, please visit the Academy website at or contact Ms Leung at 3940 0112.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Other
Job function
  • Job function Information Technology
  • Industries Education

Referrals increase your chances of interviewing at The Hong Kong Academy for Gifted Education by 2x

Sign in to set job alerts for “Information Technology Consultant” roles. IT Consultant (Gov. contract, up to $30k) General Manager or Assistant General Manager, Information Technology ICT Solution Consultant, Hong Kong & Macau IT Consultant (Strategic Planning and Compliance) - One Year Contract Digital Innovation Consultant - APAC Region Digital Innovation Consultant - APAC Region Digital Technology Specialist—AI Business Solutions Consulting - Technology Transformation - Manager - Hong Kong Applications & IT Specialist (Based in Macau) HK Technical Solutions Consultant (ManageEngine) Senior/ Functional Consultant - Peoplesoft Campus Solutions (Hong Kong) Technical Consultant - GenAI, Oracle Consulting (Contract) Information Technology Service Delivery Manager Senior Manager - Infrastructure - Information Technology Services - Hong Kong(314489) Senior Information Technology Manager (Smart Campus) in Office of the Chief Information Officer (Ref: 2500793)

New Territories, Hong Kong SAR 1 week ago

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IT Consultant (Strategic Planning & Compliance) One year Contract

Hong Kong, Hong Kong The Hong Kong Academy for Gifted Education

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

IT Consultant (Strategic Planning & Compliance) One year Contract

Join to apply for the IT Consultant (Strategic Planning & Compliance) One year Contract role at The Hong Kong Academy for Gifted Education

IT Consultant (Strategic Planning & Compliance) One year Contract

2 days ago Be among the first 25 applicants

Join to apply for the IT Consultant (Strategic Planning & Compliance) One year Contract role at The Hong Kong Academy for Gifted Education

Get AI-powered advice on this job and more exclusive features.

The HKAGE is a non-profit organization subvented by the Education Bureau of the HKSAR Government. We are committed to becoming a regional hub of its kind with an effective framework for strategic planning and delivery of appropriate learning and development programmes to encourage and nurture gifted students, and to provide support to their teachers and parents as well as related researchers and organisations within the HKSAR.
To know more about the HKAGE, you are welcome to visit our website Summary
Report to the Head of Corporate Services Division, the IT consultant will play a strategic and advisory role in supporting the Academy’s IT infrastructure development, digital transformation, and IT governance. The Consultant will be responsible for planning, overseeing, and project managing internal and outsourced IT initiatives. This includes providing expert advice to the senior management team on optimal solutions that comply with local regulatory requirements, such as the Personal Data (Privacy) Ordinance (PDPO) enforced by the Office of the Privacy Commissioner for Personal Data (PCPD), as well as other relevant laws and regulations.
The Consultant will collaborate closely with the current IT team and other divisions to ensure effective implementation of strategies, seamless communication, and alignment of operational priorities. Throughout the contract period, the Consultant will play a key role in driving innovation, enhancing operational efficiency, and ensuring the Academy’s IT initiatives meet its strategic goals.
Key Responsibilities

  • Strategic Planning & Advisory
  • Develop and maintain a long-term IT roadmap aligned with the Academy’s educational and operational goals.
  • Provide strategic advice to the senior management team on IT strategy and digital transformation initiatives, ensuring alignment with institutional goals and compliance with Hong Kong’s regulatory context.
  • Evaluate and recommend IT systems, platforms, and solutions suitable for the education sector’s needs.
  • Identify opportunities to leverage emerging technologies (e.g., AI, cloud computing, IoT) to enhance the Academy’s operations and educational programmes.
  • Project Oversight and Management
  • Lead and manage implementation of major IT infrastructure projects and digital systems, including those involving outsourced vendors.
  • Define project scopes, timelines, deliverables, risk mitigation strategies, and performance metrics (KPIs).
  • Ensure quality assurance, timely delivery, and cost-effectiveness of all IT-related projects.
  • Conduct risk assessments and provide updates and recommendations to senior leadership.
  • Collaborate with the internal IT team to ensure effective coordination, knowledge transfer, and operational continuity throughout project lifecycles.
  • Policy & Governance
  • Draft, review and update IT policies, standard operating procedures (SOPs), and data governance guidelines.
  • Ensure compliance with the Personal Data (Privacy) Ordinance (PDPO) and other relevant local laws and regulations.
  • Develop and maintain IT-focused business continuity and disaster recovery plans.
  • Promote IT security awareness and privacy compliance training across all divisions.
  • Vendor & Stakeholder Coordination
  • Identify, evaluate, and manage relationships with external IT service providers.
  • Facilitate internal cross-divisional consultations to identify IT requirements and address integration needs.
  • Review contracts, monitor vendor performance, and ensure adherence to service-level agreements (SLAs).
  • Act as a liaison between the internal IT department and external vendors to align expectations and ensure smooth technical implementation.
  • Risk Management & Cybersecurity
  • Advise on and implement cybersecurity protocols and data protection strategies suitable for the Academy.
  • Ensure IT systems are secure, resilient, and compliant with legal and policy standards.
  • Identify and mitigate risks in IT systems and operational procedures.
  • Conduct regular IT audits and privacy impact assessments to safeguard data integrity and compliance.
  • Training and Capacity Building
  • Develop and implement IT training programmes to enhance the technical skills and digital literacy of staff members.
  • Mentor and support the internal IT team to strengthen their capabilities and ensure operational excellence.
Qualifications & Requirements
  • A recognised degree in Information Technology, Computer Science, Information Systems, or a related discipline (Master’s degree preferred).
  • At least 8 years of relevant experience, preferably with exposure to education, NGO, or public sector.
  • Proven experience in managing IT infrastructure projects, policy drafting, and regulatory compliance.
  • Strong knowledge of Hong Kong’s data privacy laws, including compliance requirements under the Personal Data (Privacy) Ordinance (PDPO) and PCPD compliance requirements.
  • Strong analytical, communication, and project management skills.
  • Proficiency in handling outsourced project management and stakeholder engagement.
Preferred Skills
  • Project Management Professional (PMP) or equivalent certification.
  • Familiarity with educational technology systems and platforms.
  • Excellent communication and stakeholder engagement skills
  • Experience in drafting IT governance frameworks and security policies.
Application
Interested parties are invited to apply by submitting the following document to HKAGE
  • a completed application form which is obtainable by downloading from
  • a full resume stating present and expected salary and availability; and
  • a detailed covering letter outlining key achievements and explaining why you are well qualified to meet the requirements of the relevant post.
Applications should be made in English. Completed applications should be sent to:
The Hong Kong Academy for Gifted Education, Room 401, Corporate Services Division, Sha Kok Estate, Shatin, New Territories, Hong Kong or emailed to (email redacted, apply via Company website).
The recruitment exercise will commence and continue until the post is filled. Data collected will be used for recruitment purpose only and will be kept for a period of 12 months.
  • For the protection of children, prospective candidate is required to undergo a Sexual Conviction Record Check.*
Enquiry
For further details, please visit the Academy website at or contact Ms Leung at 3940 0112. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Other
Job function
  • Job function Information Technology
  • Industries Education

Referrals increase your chances of interviewing at The Hong Kong Academy for Gifted Education by 2x

Sign in to set job alerts for “Information Technology Consultant” roles. IT Consultant (Gov. contract, up to $30k) General Manager or Assistant General Manager, Information Technology ICT Solution Consultant, Hong Kong & Macau IT Consultant (Strategic Planning and Compliance) - One Year Contract Digital Innovation Consultant - APAC Region Digital Innovation Consultant - APAC Region Digital Technology Specialist—AI Business Solutions Consulting - Technology Transformation - Manager - Hong Kong Applications & IT Specialist (Based in Macau) HK Technical Solutions Consultant (ManageEngine) Senior/ Functional Consultant - Peoplesoft Campus Solutions (Hong Kong) Technical Consultant - GenAI, Oracle Consulting (Contract) Information Technology Service Delivery Manager Senior Manager - Infrastructure - Information Technology Services - Hong Kong(314489) Senior Information Technology Manager (Smart Campus) in Office of the Chief Information Officer (Ref: 2500793)

New Territories, Hong Kong SAR 1 week ago

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Team Lead, Strategic Business Planning, Consumer Banking

DBS Bank

Posted 10 days ago

Job Viewed

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Job Description

Team Lead, Strategic Business Planning, Consumer Banking

Join to apply for the Team Lead, Strategic Business Planning, Consumer Banking role at DBS Bank

Team Lead, Strategic Business Planning, Consumer Banking

Join to apply for the Team Lead, Strategic Business Planning, Consumer Banking role at DBS Bank

Get AI-powered advice on this job and more exclusive features.

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

  • Lead CBG business planning and strategy implementation by working directly with CBG Head, CBMC and key business partners from Finance, CEO Office, T&O, RMG, L&C, etc.;
  • Monitor & report relevant developments related to market dynamics, peers, benchmarks to guide CBMC actions and refine strategy execution;
  • Chair CBMC related meetings and be responsible for delivering follow up actions

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

Business Planning and strategies implementation

  • Lead CBG business planning and strategy implementation by working directly with CBG Head, CBMC and key business partners from Finance, CEO Office, T&O, RMG, L&C, etc.;
  • Monitor & report relevant developments related to market dynamics, peers, benchmarks to guide CBMC actions and refine strategy execution;
  • Chair CBMC related meetings and be responsible for delivering follow up actions

Managing through Journeys Implementation

  • Lead CBGHK Managing through Journeys Office to drive Managing through Journeys progress together with Transformation Group and Regional CBG Office;
  • Be the country subject matter expert in Managing through Journeys framework to coach and guide CBG performance cells to develop along the Managing through Journeys Maturity Model;
  • Participate in squad or cell meetings when necessary to provide guidance or intervention to steer Managing through Journeys development

CBG People Initiatives

  • Act as CBG MyVoice Champions and conduct regular reviews with CBMC to derive actions for improving overall BU score;
  • Conduct survey result deep dive (e.g. dipstick survey, MyVoice survey, other ad hoc surveys, etc.) to uncover insights for follow up actions

Requirements

  • Minimum of 7+ years of experience from banking industry or consulting for financial services
  • Good understanding on retail banking products offered by Consumer Banking Group will be a plus
  • Stakeholder Management – Be able to manage multiple senior stakeholders
  • Storytelling - Ability to craft and deliver a compelling narrative
  • Project Management – Be able to plan and deliver cross functional initiatives
  • Ability to manage ambiguity and devise next step actions towards end outcome
  • Strong PowerPoint skills for crafting business narrative
  • Strong data assessment skills to derive insights from multiple dataset
  • Good command of English and Cantonese (Mandarin is a plus)

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Primary Location

Hong Kong-One Island East

Job

COO Office/Business Mgt & Support

Job Posting

Jul 8, 2025, 10:13:19 AMSeniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at DBS Bank by 2x

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Wan Chai District, Hong Kong SAR 1 week ago

Business Development Senior Manager (Financial Sector)-Hong Kong SAR

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Team Lead, Strategic Business Planning, Consumer Banking

Hong Kong, Hong Kong DBS Bank

Posted 21 days ago

Job Viewed

Tap Again To Close

Job Description

Team Lead, Strategic Business Planning, Consumer Banking

Join to apply for the Team Lead, Strategic Business Planning, Consumer Banking role at DBS Bank

Team Lead, Strategic Business Planning, Consumer Banking

Join to apply for the Team Lead, Strategic Business Planning, Consumer Banking role at DBS Bank

Get AI-powered advice on this job and more exclusive features.

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

  • Lead CBG business planning and strategy implementation by working directly with CBG Head, CBMC and key business partners from Finance, CEO Office, T&O, RMG, L&C, etc.;
  • Monitor & report relevant developments related to market dynamics, peers, benchmarks to guide CBMC actions and refine strategy execution;
  • Chair CBMC related meetings and be responsible for delivering follow up actions
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Responsibilities
Business Planning and strategies implementation
  • Lead CBG business planning and strategy implementation by working directly with CBG Head, CBMC and key business partners from Finance, CEO Office, T&O, RMG, L&C, etc.;
  • Monitor & report relevant developments related to market dynamics, peers, benchmarks to guide CBMC actions and refine strategy execution;
  • Chair CBMC related meetings and be responsible for delivering follow up actions
Managing through Journeys Implementation
  • Lead CBGHK Managing through Journeys Office to drive Managing through Journeys progress together with Transformation Group and Regional CBG Office;
  • Be the country subject matter expert in Managing through Journeys framework to coach and guide CBG performance cells to develop along the Managing through Journeys Maturity Model;
  • Participate in squad or cell meetings when necessary to provide guidance or intervention to steer Managing through Journeys development
CBG People Initiatives
  • Act as CBG MyVoice Champions and conduct regular reviews with CBMC to derive actions for improving overall BU score;
  • Conduct survey result deep dive (e.g. dipstick survey, MyVoice survey, other ad hoc surveys, etc.) to uncover insights for follow up actions
Requirements
  • Minimum of 7+ years of experience from banking industry or consulting for financial services
  • Good understanding on retail banking products offered by Consumer Banking Group will be a plus
  • Stakeholder Management – Be able to manage multiple senior stakeholders
  • Storytelling - Ability to craft and deliver a compelling narrative
  • Project Management – Be able to plan and deliver cross functional initiatives
  • Ability to manage ambiguity and devise next step actions towards end outcome
  • Strong PowerPoint skills for crafting business narrative
  • Strong data assessment skills to derive insights from multiple dataset
  • Good command of English and Cantonese (Mandarin is a plus)
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
Primary Location
Hong Kong-One Island East
Job
COO Office/Business Mgt & Support
Job Posting
Jul 8, 2025, 10:13:19 AMSeniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management and Information Technology
  • Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at DBS Bank by 2x

Sign in to set job alerts for “Business Team Lead” roles. Team Lead, Business Services, Business Banking WeChat Pay - Senior Business Development Manager Senior Manager, Business Development HK & Macau Senior Manager, Chief of Staff Office (HK) Head of Business Development, South Asia, Life & Health

Wan Chai District, Hong Kong SAR 3 weeks ago

BD Leader/BD of Cross-boarder Payment (HK) IT Senior Business Analyst (Core Banking – Loan / Deposit) Regional Director, Mainland China (Station in Beijing) Techno Functional Business Analyst (Claims) Senior Business Analyst (Post Trade / Middle Office / Back Office) Director/Executive Director, Head of Onboarding — Private Banking Senior Business Analyst, Consumer Facing Solution & CRM e-Commerce Solutions Manager, Business Development Senior Business Development Manager, FSI Senior Business Analyst, ChatBot & Digital Marketing Solutions Senior Manager, Business Development (Based in Singapore)

Wan Chai District, Hong Kong SAR 1 week ago

Business Development Senior Manager (Financial Sector)-Hong Kong SAR

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Business Operations Manager

KuCoin Exchange

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

  • Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
  • Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

  • Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
  • Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

  • Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
  • Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

  • Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
  • Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

  • Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
  • Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
  • Oversee P2P merchant onboarding, verification, and ongoing management.
  • Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

  • Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

  • Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
  • Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
  • Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
  • Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
  • Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
  • Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

  • Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
  • Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development

Referrals increase your chances of interviewing at KuCoin Exchange by 2x

Get notified about new Business Operations Manager jobs in Hong Kong SAR .

Accenture Song - Digital Product Delivery Manager Regional Business Development Manager (Travel) Business Development Manager (Fully- Remote / RegTech) Senior Content Creator Operations Manager Business Development Manager - Decentralized Science Accenture Song - Digital Product Delivery Manager

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Business Operations Manager

Hong Kong, Hong Kong KuCoin Exchange

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

  • Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
  • Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

  • Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
  • Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

  • Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
  • Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

  • Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
  • Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

  • Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
  • Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
  • Oversee P2P merchant onboarding, verification, and ongoing management.
  • Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

  • Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

  • Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
  • Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
  • Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
  • Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
  • Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
  • Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

  • Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
  • Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.
Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development

Referrals increase your chances of interviewing at KuCoin Exchange by 2x

Get notified about new Business Operations Manager jobs in Hong Kong SAR .

Accenture Song - Digital Product Delivery Manager Regional Business Development Manager (Travel) Business Development Manager (Fully- Remote / RegTech) Senior Content Creator Operations Manager Business Development Manager - Decentralized Science Accenture Song - Digital Product Delivery Manager

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Business Operations Optimization Manager

Standard Chartered

Posted 10 days ago

Job Viewed

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Job Description

Business Operations Optimization Manager

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

Business Operations Optimization Manager

2 days ago Be among the first 25 applicants

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

  • Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
  • Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
  • Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
  • Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
  • Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
  • Ensure various Group submissions are delivered accurately and timely
  • Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
  • Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time

Job Summary

  • Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
  • Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
  • Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
  • Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
  • Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
  • Ensure various Group submissions are delivered accurately and timely
  • Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
  • Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualifications

  • 3-5 years of experience in retail banking operations preferably with expertise in MI and processing hub / outsourcing management
  • Able to work independently and attentive to details
  • Education Degree holder or above in business administration or related disciplines
  • Languages Fluent in English and Cantonese, Good mandarin

Role Specific Technical Competencies

  • MS Excel and Powerpoint
  • Retail Banking Services
  • Vendor Monitoring and Control

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Sign in to set job alerts for “Business Operations Manager” roles. Associate Manager, Performance & Data Analytics - Quick Commerce Manager, Supply Chain Reporting & Analytics

Wan Chai District, Hong Kong SAR $3,000.00-$3,500.00 2 days ago

Associate Manager, Consumer Insights (Qualitative) Senior Manager / Manager, Operations Leadership (Retail Operations) Assistant Manager / Manager, Integrated Risk Analytics Service Excellence Manager/ AM, Insurance Operations (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR

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Senior Manager, Operations Analytics & AI Enablement

Kwun Tong District, Hong Kong SAR 2 months ago

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Business Operations Optimization Manager

Kowloon, Kowloon Standard Chartered

Posted 3 days ago

Job Viewed

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Job Description

Business Operations Optimization Manager

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

Business Operations Optimization Manager

2 days ago Be among the first 25 applicants

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

  • Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
  • Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
  • Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
  • Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
  • Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
  • Ensure various Group submissions are delivered accurately and timely
  • Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
  • Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
Job Summary
  • Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
  • Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
  • Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
  • Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
  • Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
  • Ensure various Group submissions are delivered accurately and timely
  • Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
  • Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Qualifications
  • 3-5 years of experience in retail banking operations preferably with expertise in MI and processing hub / outsourcing management
  • Able to work independently and attentive to details
  • Education Degree holder or above in business administration or related disciplines
  • Languages Fluent in English and Cantonese, Good mandarin
Role Specific Technical Competencies
  • MS Excel and Powerpoint
  • Retail Banking Services
  • Vendor Monitoring and Control
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Management and Manufacturing
  • Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Sign in to set job alerts for “Business Operations Manager” roles. Associate Manager, Performance & Data Analytics - Quick Commerce Manager, Supply Chain Reporting & Analytics

Wan Chai District, Hong Kong SAR $3,000.00-$3,500.00 2 days ago

Associate Manager, Consumer Insights (Qualitative) Senior Manager / Manager, Operations Leadership (Retail Operations) Assistant Manager / Manager, Integrated Risk Analytics Service Excellence Manager/ AM, Insurance Operations (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR

Kwun Tong District, Hong Kong SAR 1 month ago

Senior Manager, Operations Analytics & AI Enablement

Kwun Tong District, Hong Kong SAR 2 months ago

(Assistant/Deputy) Financial Management Manager (Management Reporting and Analytics)

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Head of Business Operations, Securities Brokerage

OCBC

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Operations Manager, Securities Brokerage Senior Operations Manager, Securities Brokerage

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • Oversee operational activities of securities business, including dealing, settlement, finance, risk management, compliance, with SFC Core Functions Manager-In-Charge responsibilities
  • Oversee business development projects and to manage timelines, resources, and budgets effectively
  • Foster collaboration, work closely with key stakeholders and take proactive measures to ensure front, middle and back-office operations are carried out efficiently and effectively for the business
  • Ensure the corporation fully complies with the relevant SFO and Exchange rules and regulations
  • Establish effective internal control policies and systems for the corporation’s operations, and optimize operational procedures constantly
  • Drive sustainable growth, minimize costs, and to promote operational excellence.
  • In-charge of different kinds of projects, including new system launch

Requirements

  • Minimum 5 years of relevant experience working in licensed corporations/ financial institution with operational experience or prior experience as a COO
  • Possess strong management and operational capabilities, with in-depth knowledge of back-office operations and risk management for global markets
  • With comprehensive understanding of SFC/HKMA rules and regulations with ability to comply with the relevant SFO and Exchange rules and regulations
  • Knowledgeable in the applications of financial technology utilized in securities trading systems, including project management experience with system testing and development
  • Project management experience in Securities Brokerage is required, especially in new system launch
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development, Management, and Strategy/Planning
  • Industries Banking and Financial Services

Referrals increase your chances of interviewing at OCBC by 2x

Get notified about new Brokerage Manager jobs in Hong Kong, Hong Kong SAR .

Director, Strategic Deals & Commodities (Based in Cambodia) Manager, Brokerage Business, Wealth Management Relationship Manager - Life Insurance Brokerage Channel HNW Life Brokerage Advisory - (Associate) Director

Quarry Bay, Hong Kong SAR HK$60,000.00-HK$80,000.00 1 week ago

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Head of Business Operations, Securities Brokerage

Hong Kong, Hong Kong OCBC

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Senior Operations Manager, Securities Brokerage Senior Operations Manager, Securities Brokerage

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

  • Oversee operational activities of securities business, including dealing, settlement, finance, risk management, compliance, with SFC Core Functions Manager-In-Charge responsibilities
  • Oversee business development projects and to manage timelines, resources, and budgets effectively
  • Foster collaboration, work closely with key stakeholders and take proactive measures to ensure front, middle and back-office operations are carried out efficiently and effectively for the business
  • Ensure the corporation fully complies with the relevant SFO and Exchange rules and regulations
  • Establish effective internal control policies and systems for the corporation’s operations, and optimize operational procedures constantly
  • Drive sustainable growth, minimize costs, and to promote operational excellence.
  • In-charge of different kinds of projects, including new system launch

Requirements

  • Minimum 5 years of relevant experience working in licensed corporations/ financial institution with operational experience or prior experience as a COO
  • Possess strong management and operational capabilities, with in-depth knowledge of back-office operations and risk management for global markets
  • With comprehensive understanding of SFC/HKMA rules and regulations with ability to comply with the relevant SFO and Exchange rules and regulations
  • Knowledgeable in the applications of financial technology utilized in securities trading systems, including project management experience with system testing and development
  • Project management experience in Securities Brokerage is required, especially in new system launch
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development, Management, and Strategy/Planning
  • Industries Banking and Financial Services

Referrals increase your chances of interviewing at OCBC by 2x

Get notified about new Brokerage Manager jobs in Hong Kong, Hong Kong SAR .

Director, Strategic Deals & Commodities (Based in Cambodia) Manager, Brokerage Business, Wealth Management Relationship Manager - Life Insurance Brokerage Channel HNW Life Brokerage Advisory - (Associate) Director

Quarry Bay, Hong Kong SAR HK$60,000.00-HK$80,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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