6 Supermarkets jobs in Hong Kong

Associate Store Leader, Pacific Place, Hong Kong

On

Posted 11 days ago

Job Viewed

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Job Description

Associate Store Leader, Pacific Place, Hong Kong

Join to apply for the Associate Store Leader, Pacific Place, Hong Kong role at On

Associate Store Leader, Pacific Place, Hong Kong

5 days ago Be among the first 25 applicants

Join to apply for the Associate Store Leader, Pacific Place, Hong Kong role at On

  • On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
  • Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

In short

  • On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
  • Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your mission

  • Deeply understand On's values and brand philosophy and keep tuned with On's global activities and projects (e.g. sustainable development, athlete stories).
  • Work as a culture role model to drive team understanding and implementation of the management system in day-to-day work.
  • Committed to providing excellent service to every consumer with customer journey as the premise, operational excellence as the goal (FoH&BoH) and wow customer experience as the result.
  • Based on retail priorities, to drive the delivery of key KPIs, such as in-store traffic, UPT, conversion rate, top sales assortment, assortment availability, GTM plan, inventory plan by gaining in-depth understanding of business and operation results and reason behind, and to land new operation projects in stores.
  • Deeply understand On's philosophy in recruitment and team, and lead team planning and recruitment to build up a high-performing team, including planning, candid feedback, optimization of operation standards, effective scheduling, etc. Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed.
  • Lead different meetings to deepen team’s ’understanding of their work and improve performance, as well as be an active part in cross-functional meetings to get understanding and support.
  • Responsible for self-growth and development, and able to proactively formulate your own development action plan with Store Lead.
  • Able to challenge existing processes and be stretched up for challenges.

Your story

  • 3-5 years’ experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
  • You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
  • You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
  • An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
  • A collaborative team player with strong interpersonal, hospitality and communication skills.
  • Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
  • A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
  • Retail operational experience in the sports or fashion industry is a strong plus.

What We Offer

  • On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
  • On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Retail

Referrals increase your chances of interviewing at On by 2x

Sign in to set job alerts for “Store Assistant” roles. Assistant Store Manager, Hong Kong International Airport Store Manager / Assistant Store Manager (Retail) Regional Assistant Manager, Visual Merchandising Store Planning Manager - Hong Kong, Macau and Taiwan In-store Private Client Manager (Luxury Fashion)

Wan Chai District, Hong Kong SAR 2 months ago

Southern District, Hong Kong SAR 1 day ago

Assistant Leasing Manager / Senior Leasing Executive - Shopping Mall In-store Client Development Manager ( Luxury Jewelry) Assistant Visual Merchandising Manager (Luxury Fashion)

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Associate Store Leader, K11 MUSEA, Hong Kong

On

Posted 26 days ago

Job Viewed

Tap Again To Close

Job Description

Associate Store Leader, K11 MUSEA, Hong Kong

Join to apply for the Associate Store Leader, K11 MUSEA, Hong Kong role at On

Associate Store Leader, K11 MUSEA, Hong Kong

1 day ago Be among the first 25 applicants

Join to apply for the Associate Store Leader, K11 MUSEA, Hong Kong role at On

  • On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
  • Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

In short

  • On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
  • Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your mission

  • Deeply understand On's values and brand philosophy and keep tuned with On's global activities and projects (e.g. sustainable development, athlete stories).
  • Work as a culture role model to drive team understanding and implementation of the management system in day-to-day work.
  • Committed to providing excellent service to every consumer with customer journey as the premise, operational excellence as the goal (FoH&BoH) and wow customer experience as the result.
  • Based on retail priorities, to drive the delivery of key KPIs, such as in-store traffic, UPT, conversion rate, top sales assortment, assortment availability, GTM plan, inventory plan by gaining in-depth understanding of business and operation results and reason behind, and to land new operation projects in stores.
  • Deeply understand On's philosophy in recruitment and team, and lead team planning and recruitment to build up a high-performing team, including planning, candid feedback, optimization of operation standards, effective scheduling, etc. Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed.
  • Lead different meetings to deepen team’s ’understanding of their work and improve performance, as well as be an active part in cross-functional meetings to get understanding and support.
  • Responsible for self-growth and development, and able to proactively formulate your own development action plan with Store Lead.
  • Able to challenge existing processes and be stretched up for challenges.

Your story

  • 3-5 years’ experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
  • You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
  • You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
  • An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
  • A collaborative team player with strong interpersonal, hospitality and communication skills.
  • Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
  • A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
  • Retail operational experience in the sports or fashion industry is a strong plus.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Retail

Referrals increase your chances of interviewing at On by 2x

Sign in to set job alerts for “Store Assistant” roles.

Wan Chai District, Hong Kong SAR 1 week ago

Retail Store Manager (based in Singapore)

Hong Kong SAR HK$12,000.00-HK$3,999.00 1 month ago

Wan Chai District, Hong Kong SAR 1 week ago

Assistant Store Manager, Hong Kong International Airport Store Manager / Assistant Store Manager (Retail) Retail - Store Advisor (HK Pacific Place) Regional Assistant Manager, Visual Merchandising

Hong Kong SAR HK 15,000.00-HK 15,000.00 1 week ago

Hong Kong SAR HK 16,000.00-HK 17,999.00 2 weeks ago

Store Planning Manager - Hong Kong, Macau and Taiwan

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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This advertiser has chosen not to accept applicants from your region.

Associate Store Leader, Pacific Place, Hong Kong

Hong Kong, Hong Kong On

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Associate Store Leader, Pacific Place, Hong Kong

Join to apply for the Associate Store Leader, Pacific Place, Hong Kong role at On

Associate Store Leader, Pacific Place, Hong Kong

5 days ago Be among the first 25 applicants

Join to apply for the Associate Store Leader, Pacific Place, Hong Kong role at On

  • On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
  • Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.
In short
  • On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
  • Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.
Your mission
  • Deeply understand On's values and brand philosophy and keep tuned with On's global activities and projects (e.g. sustainable development, athlete stories).
  • Work as a culture role model to drive team understanding and implementation of the management system in day-to-day work.
  • Committed to providing excellent service to every consumer with customer journey as the premise, operational excellence as the goal (FoH&BoH) and wow customer experience as the result.
  • Based on retail priorities, to drive the delivery of key KPIs, such as in-store traffic, UPT, conversion rate, top sales assortment, assortment availability, GTM plan, inventory plan by gaining in-depth understanding of business and operation results and reason behind, and to land new operation projects in stores.
  • Deeply understand On's philosophy in recruitment and team, and lead team planning and recruitment to build up a high-performing team, including planning, candid feedback, optimization of operation standards, effective scheduling, etc. Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed.
  • Lead different meetings to deepen team’s ’understanding of their work and improve performance, as well as be an active part in cross-functional meetings to get understanding and support.
  • Responsible for self-growth and development, and able to proactively formulate your own development action plan with Store Lead.
  • Able to challenge existing processes and be stretched up for challenges.
Your story
  • 3-5 years’ experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
  • You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
  • You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
  • An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
  • A collaborative team player with strong interpersonal, hospitality and communication skills.
  • Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
  • A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
  • Retail operational experience in the sports or fashion industry is a strong plus.
What We Offer
  • On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
  • On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Retail

Referrals increase your chances of interviewing at On by 2x

Sign in to set job alerts for “Store Assistant” roles. Assistant Store Manager, Hong Kong International Airport Store Manager / Assistant Store Manager (Retail) Regional Assistant Manager, Visual Merchandising Store Planning Manager - Hong Kong, Macau and Taiwan In-store Private Client Manager (Luxury Fashion)

Wan Chai District, Hong Kong SAR 2 months ago

Southern District, Hong Kong SAR 1 day ago

Assistant Leasing Manager / Senior Leasing Executive - Shopping Mall In-store Client Development Manager ( Luxury Jewelry) Assistant Visual Merchandising Manager (Luxury Fashion)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Associate Store Leader, K11 MUSEA, Hong Kong

Hong Kong, Hong Kong On

Posted 16 days ago

Job Viewed

Tap Again To Close

Job Description

Associate Store Leader, K11 MUSEA, Hong Kong

Join to apply for the Associate Store Leader, K11 MUSEA, Hong Kong role at On

Associate Store Leader, K11 MUSEA, Hong Kong

1 day ago Be among the first 25 applicants

Join to apply for the Associate Store Leader, K11 MUSEA, Hong Kong role at On

  • On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
  • Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.
In short
  • On’s Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand’s commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On’s brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.
  • Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.
  • You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.
Your mission
  • Deeply understand On's values and brand philosophy and keep tuned with On's global activities and projects (e.g. sustainable development, athlete stories).
  • Work as a culture role model to drive team understanding and implementation of the management system in day-to-day work.
  • Committed to providing excellent service to every consumer with customer journey as the premise, operational excellence as the goal (FoH&BoH) and wow customer experience as the result.
  • Based on retail priorities, to drive the delivery of key KPIs, such as in-store traffic, UPT, conversion rate, top sales assortment, assortment availability, GTM plan, inventory plan by gaining in-depth understanding of business and operation results and reason behind, and to land new operation projects in stores.
  • Deeply understand On's philosophy in recruitment and team, and lead team planning and recruitment to build up a high-performing team, including planning, candid feedback, optimization of operation standards, effective scheduling, etc. Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed.
  • Lead different meetings to deepen team’s ’understanding of their work and improve performance, as well as be an active part in cross-functional meetings to get understanding and support.
  • Responsible for self-growth and development, and able to proactively formulate your own development action plan with Store Lead.
  • Able to challenge existing processes and be stretched up for challenges.
Your story
  • 3-5 years’ experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
  • You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
  • You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
  • An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
  • A collaborative team player with strong interpersonal, hospitality and communication skills.
  • Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
  • A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
  • Retail operational experience in the sports or fashion industry is a strong plus.
What We Offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Retail

Referrals increase your chances of interviewing at On by 2x

Sign in to set job alerts for “Store Assistant” roles.

Wan Chai District, Hong Kong SAR 1 week ago

Retail Store Manager (based in Singapore)

Hong Kong SAR HK$12,000.00-HK$3,999.00 1 month ago

Wan Chai District, Hong Kong SAR 1 week ago

Assistant Store Manager, Hong Kong International Airport Store Manager / Assistant Store Manager (Retail) Retail - Store Advisor (HK Pacific Place) Regional Assistant Manager, Visual Merchandising

Hong Kong SAR HK 15,000.00-HK 15,000.00 1 week ago

Hong Kong SAR HK 16,000.00-HK 17,999.00 2 weeks ago

Store Planning Manager - Hong Kong, Macau and Taiwan

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Full Time Educator (sales associate) | ifc store

Lululemon Athletica

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Full Time Educator (sales associate) | ifc store

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Core Responsibilities of the Job

Guest (i.e., Customer) Experience

  • Interact with guests to ensure a great guest experience in a manner that values guests’ time.
  • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
  • Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
  • Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).

Working with Others

  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

What We Look For

  • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
  • Integrity/Honesty: Behaves in an honest, fair, and ethical manner
  • Guest Experience: Enjoys working and connecting with, understanding, and helping guests
  • Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
  • Self-Awareness: Is aware of how words or actions may be perceived by or affect others
  • Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
  • Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging

Job Requirements

  • Legally eligible to work in the jurisdiction of the store which you are assigned to.

Availability

  • Willing to work a flexible schedule.

Other Willingness Requirements

  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to work as part of a team and complete some work independently

Job Assets (i.e., nice to have; not required)

  • Education: High School or Secondary School diploma equivalent or above.

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us . In your email, please include the position title, the location of the position and the nature of your request.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Full Time Educator (sales associate) | ifc store

Hong Kong, Hong Kong Lululemon Athletica

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Full Time Educator (sales associate) | ifc store

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Core Responsibilities of the Job

Guest (i.e., Customer) Experience

  • Interact with guests to ensure a great guest experience in a manner that values guests’ time.
  • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
  • Dynamically provide coverage on the floor to continuously engage with guests and attend to multiple guests or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
  • Inform guests of local community programs. Plan and execute local, regional, and area driven Community projects and initiatives (e.g., local run club, international day of yoga).

Working with Others

  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.

Operations

  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

What We Look For

  • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
  • Integrity/Honesty: Behaves in an honest, fair, and ethical manner
  • Guest Experience: Enjoys working and connecting with, understanding, and helping guests
  • Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
  • Self-Awareness: Is aware of how words or actions may be perceived by or affect others
  • Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
  • Enthusiasm: Is enthusiastic about one’s own work; looks for ways to make work fun and engaging

Job Requirements

  • Legally eligible to work in the jurisdiction of the store which you are assigned to.

Availability

  • Willing to work a flexible schedule.

Other Willingness Requirements

  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to work as part of a team and complete some work independently

Job Assets (i.e., nice to have; not required)

  • Education: High School or Secondary School diploma equivalent or above.

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Please note any applicant or employee who believes they need a reasonable accommodation to perform the essential duties of the job is welcome to discuss this with the Manager or People and Culture team member when arranging the interview.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us . In your email, please include the position title, the location of the position and the nature of your request.

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