74 Support Assistant jobs in Hong Kong

Retail Support Assistant

cdf-Lagardere Company Limited

Posted 10 days ago

Job Viewed

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Job Description

Join to apply for the Retail Support Assistant role at cdf-Lagardere Company Limited

1 day ago Be among the first 25 applicants

Join to apply for the Retail Support Assistant role at cdf-Lagardere Company Limited

Get AI-powered advice on this job and more exclusive features.

cdf-Lagardere Company Limited provided pay range

This range is provided by cdf-Lagardere Company Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

HK$16,000.00/yr - HK$7,500.00/yr

我們落成於2017年11月, DUTY ZERO是一家位於香港國際機場的旅遊零售商,致力為買家及收藏家搜羅世界各地珍稀佳釀及典藏級烈酒,並提供香煙和地道食品,擁有超過400個全球品牌,現在誠邀對旅遊零售充滿熱忱的你加入團隊,啟航旅遊零售之旅。

Location : Hong Kong International Airport

Job Responsibilities

  • Provide tasting services at the wine or food counter and greet customers
  • Distribute promotion coupons to attract customers to the store
  • Assist with in-store promotional activities, such as inviting customers to become members
  • Provide high-quality customer service and perform general cleaning and miscellaneous tasks
  • Other tasks assigned by the store supervisor
  • No sales targets; primarily support the sales team

Job Requirements

  • One year or more of relevant work experience is preferred
  • Fluent in Cantonese, basic command of Mandarin or English; enjoy communicating with travelers
  • Sincere, polite, proactive, responsible, and a team player
  • Responsible, punctual, willing to learn, and passionate about retail service
  • Basic computer skills
  • Fresh graduates & applicants of all nationalities are welcome to apply

Interested parties please apply with full resume with current and expected salary by clicking "Apply Now", or fill in google form DUTY ZERO 市內店招聘. Also you can contact recruitment by WhatsApp 3913 2669 .

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Industries Retail

Referrals increase your chances of interviewing at cdf-Lagardere Company Limited by 2x

Sign in to set job alerts for “Retail Assistant” roles.

Islands District, Hong Kong SAR 1 month ago

Central, Hong Kong SAR HK$65.00-HK$90.00 3 weeks ago

Ma On Shan, Hong Kong SAR HK$65.00-HK$90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK$65.00-HK$90.00 3 weeks ago

Sports Sales Assistant - Part-time (Kai ak Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Kai Tak Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Causeway Bay, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Shatin Store) Sports Sales Assistant - Part-time (Shatin Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Tseung Kwan O Store) Sports Sales Assistant - Part-time (Tseung Kwan O Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Tsuen Wan, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Kowloon Bay Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Kowloon Bay Store)

Mong Kok, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Taikoo Shing Store)

Wa Shing Tsuen, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Taikoo Shing Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Retail - Store Advisor (HK Pacific Place)

Tuen Mun District, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

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Retail Support Assistant

Hong Kong, Hong Kong cdf-Lagardere Company Limited

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Retail Support Assistant role at cdf-Lagardere Company Limited

1 day ago Be among the first 25 applicants

Join to apply for the Retail Support Assistant role at cdf-Lagardere Company Limited

Get AI-powered advice on this job and more exclusive features.

cdf-Lagardere Company Limited provided pay range

This range is provided by cdf-Lagardere Company Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

HK$16,000.00/yr - HK$7,500.00/yr

我們落成於2017年11月, DUTY ZERO是一家位於香港國際機場的旅遊零售商,致力為買家及收藏家搜羅世界各地珍稀佳釀及典藏級烈酒,並提供香煙和地道食品,擁有超過400個全球品牌,現在誠邀對旅遊零售充滿熱忱的你加入團隊,啟航旅遊零售之旅。
Location : Hong Kong International Airport
Job Responsibilities

  • Provide tasting services at the wine or food counter and greet customers
  • Distribute promotion coupons to attract customers to the store
  • Assist with in-store promotional activities, such as inviting customers to become members
  • Provide high-quality customer service and perform general cleaning and miscellaneous tasks
  • Other tasks assigned by the store supervisor
  • No sales targets; primarily support the sales team
Job Requirements
  • One year or more of relevant work experience is preferred
  • Fluent in Cantonese, basic command of Mandarin or English; enjoy communicating with travelers
  • Sincere, polite, proactive, responsible, and a team player
  • Responsible, punctual, willing to learn, and passionate about retail service
  • Basic computer skills
  • Fresh graduates & applicants of all nationalities are welcome to apply
Interested parties please apply with full resume with current and expected salary by clicking "Apply Now", or fill in google form DUTY ZERO 市內店招聘. Also you can contact recruitment by WhatsApp 3913 2669 . Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Industries Retail

Referrals increase your chances of interviewing at cdf-Lagardere Company Limited by 2x

Sign in to set job alerts for “Retail Assistant” roles.

Islands District, Hong Kong SAR 1 month ago

Central, Hong Kong SAR HK$65.00-HK$90.00 3 weeks ago

Ma On Shan, Hong Kong SAR HK$65.00-HK$90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK$65.00-HK$90.00 3 weeks ago

Sports Sales Assistant - Part-time (Kai Tak Store) < >Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Kai Tak Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Causeway Bay, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Shatin Store) Sports Sales Assistant - Part-time (Shatin Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Tseung Kwan O Store) Sports Sales Assistant - Part-time (Tseung Kwan O Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Tsuen Wan, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Kowloon Bay Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Kowloon Bay Store)

Mong Kok, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Taikoo Shing Store)

Wa Shing Tsuen, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Sports Sales Assistant - Part-time (Taikoo Shing Store)

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Retail - Store Advisor (HK Pacific Place)

Tuen Mun District, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Hong Kong, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

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Business Support/ Assistant, Corporate Finance Department

国泰君安国际 Guotai Junan International

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Business Support/ Assistant, Corporate Finance Department Business Support/ Assistant, Corporate Finance Department

Get AI-powered advice on this job and more exclusive features.

  • Provide all-round secretarial and administrative support to the department and senior management
  • Prepare and control administrative budget and expense;
  • Handle business correspondence and confidential documents as required;
  • Take accurate and concise meeting minutes, and distribute them to relevant stakeholders in a timely manner;
  • Prepare internal reports, consolidate material to facilitate executive decisions
  • Handle other ad-hoc projects as required.

Job Description

  • Provide all-round secretarial and administrative support to the department and senior management
  • Prepare and control administrative budget and expense;
  • Handle business correspondence and confidential documents as required;
  • Take accurate and concise meeting minutes, and distribute them to relevant stakeholders in a timely manner;
  • Prepare internal reports, consolidate material to facilitate executive decisions
  • Handle other ad-hoc projects as required.

Job Requirements

  • Degree holder in Business, Accounting, Finance or related disciplines is preferred;
  • More than 2 years’ experience in office administration;
  • Proficient in MS Office, Chinese Word Processing;
  • Hard working, patient, detail-minded and well-organized;
  • Good communication and interpersonal skills, able to coordinate with different levels of people;
  • Able to work independently in a fast pace environment; and
  • Good command of written and spoken English and Chinese, proficiency in Putonghua is a must.

Benefits & Others

We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to

(Data collected will be kept strictly confidential and used for recruitment purpose only.)Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
Sign in to set job alerts for “Business Support Assistant” roles. Officer to Senior Officer, Customer Information Operation Administration Officer, Asia (contractor)

Hong Kong SAR HK$16,000.00-HK$7,999.00 5 days ago

Hong Kong SAR HK 12,000.00-HK 13,999.00 4 months ago

Kwun Tong District, Hong Kong SAR 2 months ago

Executive Assistant - Banking (Up to 40K/mth)

Kowloon City District, Hong Kong SAR 1 month ago

Sha Tin District, Hong Kong SAR 1 week ago

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Business Support/ Assistant, Corporate Finance Department

Hong Kong, Hong Kong 国泰君安国际 Guotai Junan International

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Business Support/ Assistant, Corporate Finance Department Business Support/ Assistant, Corporate Finance Department

Get AI-powered advice on this job and more exclusive features.

  • Provide all-round secretarial and administrative support to the department and senior management
  • Prepare and control administrative budget and expense;
  • Handle business correspondence and confidential documents as required;
  • Take accurate and concise meeting minutes, and distribute them to relevant stakeholders in a timely manner;
  • Prepare internal reports, consolidate material to facilitate executive decisions
  • Handle other ad-hoc projects as required.
Job Description
  • Provide all-round secretarial and administrative support to the department and senior management
  • Prepare and control administrative budget and expense;
  • Handle business correspondence and confidential documents as required;
  • Take accurate and concise meeting minutes, and distribute them to relevant stakeholders in a timely manner;
  • Prepare internal reports, consolidate material to facilitate executive decisions
  • Handle other ad-hoc projects as required.
Job Requirements
  • Degree holder in Business, Accounting, Finance or related disciplines is preferred;
  • More than 2 years’ experience in office administration;
  • Proficient in MS Office, Chinese Word Processing;
  • Hard working, patient, detail-minded and well-organized;
  • Good communication and interpersonal skills, able to coordinate with different levels of people;
  • Able to work independently in a fast pace environment; and
  • Good command of written and spoken English and Chinese, proficiency in Putonghua is a must.
Benefits & Others
We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to
(Data collected will be kept strictly confidential and used for recruitment purpose only.)Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
Sign in to set job alerts for “Business Support Assistant” roles. Officer to Senior Officer, Customer Information Operation Administration Officer, Asia (contractor)

Hong Kong SAR HK$16,000.00-HK$7,999.00 5 days ago

Hong Kong SAR HK 12,000.00-HK 13,999.00 4 months ago

Kwun Tong District, Hong Kong SAR 2 months ago

Executive Assistant - Banking (Up to 40K/mth)

Kowloon City District, Hong Kong SAR 1 month ago

Sha Tin District, Hong Kong SAR 1 week ago

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This advertiser has chosen not to accept applicants from your region.

店務助理 Retail Support Assistant

cdf-Lagardere Company Limited

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the 店務助理 Retail Support Assistant role at cdf-Lagardere Company Limited .

Continue with Google

6 months ago Be among the first 25 applicants

Join to apply for the 店務助理 Retail Support Assistant role at cdf-Lagardere Company Limited .

cdf-Lagardere Company Limited provided pay range

This range is provided by cdf-Lagardere Company Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

HK$16,500.00/yr - HK$17,500.00/yr

我們落成於2017年11月, DUTY ZERO是一家位於香港國際機場的旅遊零售商。致力為買家及收藏家搜羅世界各地珍稀佳釀及典藏級烈酒,並提供香煙和地道食品,擁有超過400個全球品牌。現在誠邀對旅遊零售充滿熱忱的你加入團隊,啟航旅遊零售之旅。

工作地點: 香港國際機場

工作職責:
  • 品酒櫃檯提供試飲服務,招呼客人
  • 食品櫃檯提供試食服務,介紹相關商品
  • 派發優惠券,吸引客人進店
  • 配合店內推廣活動,例如:邀請客人成為會員等
  • 提供優質顧客服務,並執行一般清潔及雜務工作
  • 其他由部門主管安排之工作
入職要求:
  • 一年或以上相關工作經驗優先
  • 良好廣東話、普通話及英語,樂與旅客交流
  • 誠懇有禮、主動積極、具責任感、具團隊精神
  • 有責任感、守時及願意學習,對零售服務充滿熱誠
  • 基本電腦操作
  • 歡迎應屆畢業生應徵

Interested parties please apply with full resume with current and expected salary by clicking "Apply Now", or fill in google form DUTY ZERO 市內店招聘. Also you can contact recruitment by WhatsApp 3913 2669.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Retail

Referrals increase your chances of interviewing at cdf-Lagardere Company Limited by 2x.

Get notified about new Retail Assistant jobs in Hong Kong SAR .

Islands District, Hong Kong SAR 3 weeks ago

Kwun Tong District, Hong Kong SAR 1 day ago

Retail - Store Advisor (HK Pacific Place)

Wan Chai District, Hong Kong SAR 1 month ago

Retail - Lead Store Advisor (HK Pacific Place) Store Manager/Asst. Store Manager/Sales Supervisor Complex Assistant Director of Sales - Catering

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店務助理 Retail Support Assistant

Hong Kong, Hong Kong cdf-Lagardere Company Limited

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the 店務助理 Retail Support Assistant role at cdf-Lagardere Company Limited .

Continue with Google

6 months ago Be among the first 25 applicants

Join to apply for the 店務助理 Retail Support Assistant role at cdf-Lagardere Company Limited .

cdf-Lagardere Company Limited provided pay range

This range is provided by cdf-Lagardere Company Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

HK$16,500.00/yr - HK$17,500.00/yr

我們落成於2017年11月, DUTY ZERO是一家位於香港國際機場的旅遊零售商。致力為買家及收藏家搜羅世界各地珍稀佳釀及典藏級烈酒,並提供香煙和地道食品,擁有超過400個全球品牌。現在誠邀對旅遊零售充滿熱忱的你加入團隊,啟航旅遊零售之旅。

工作地點: 香港國際機場

工作職責:
  • 品酒櫃檯提供試飲服務,招呼客人
  • 食品櫃檯提供試食服務,介紹相關商品
  • 派發優惠券,吸引客人進店
  • 配合店內推廣活動,例如:邀請客人成為會員等
  • 提供優質顧客服務,並執行一般清潔及雜務工作
  • 其他由部門主管安排之工作
入職要求:
  • 一年或以上相關工作經驗優先
  • 良好廣東話、普通話及英語,樂與旅客交流
  • 誠懇有禮、主動積極、具責任感、具團隊精神
  • 有責任感、守時及願意學習,對零售服務充滿熱誠
  • 基本電腦操作
  • 歡迎應屆畢業生應徵

Interested parties please apply with full resume with current and expected salary by clicking "Apply Now", or fill in google form DUTY ZERO 市內店招聘. Also you can contact recruitment by WhatsApp 3913 2669.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Retail

Referrals increase your chances of interviewing at cdf-Lagardere Company Limited by 2x.

Get notified about new Retail Assistant jobs in Hong Kong SAR .

Islands District, Hong Kong SAR 3 weeks ago

Kwun Tong District, Hong Kong SAR 1 day ago

Retail - Store Advisor (HK Pacific Place)

Wan Chai District, Hong Kong SAR 1 month ago

Retail - Lead Store Advisor (HK Pacific Place) Store Manager/Asst. Store Manager/Sales Supervisor Complex Assistant Director of Sales - Catering

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Application Support Specialist

MIGSO-PCUBED

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

3 days ago Be among the first 25 applicants

Direct message the job poster from MIGSO-PCUBED

Finance & Human Resource Officer at MI-GSO | PCUBED

About the Role

This is a trade floor application support role that requires the candidate to investigate and resolve user, system & infrastructure generated issues across the Prime Services Production systems in a timely manner. You will be working closely with the regional and global teams across business, product, project management and technology teams. The candidate will also be expected to contribute to projects based on the core production management work streams such as stability programs e.g. Automation, Application Resilience etc.

Responsibilities

  • Operational Excellence:
  • Maintain operational stability for front office business applications by managing daily tasks and ensuring a stable environment.
  • Enhance platform performance by spearheading initiatives to improve monitoring, stability, resiliency, and capacity for Prime Services systems in the APAC region.
  • Continuously enhance the main monitoring tool and support the automation of repetitive tasks.
  • Perform morning and weekend checks with global teams to ensure system readiness.
  • Stakeholder Engagement:
  • Collaborate closely with key stakeholders, including the head of the trading desk and technology managers.
  • Service Implementation and Management:
  • Participate in the rollout and management of new services.
  • Plan, review, and execute change releases into the production environment, working with various teams to minimize incidents.
  • Act as the initial point of contact for incident management queries and escalations.
  • Lead major incidents, facilitate bridge calls, coordinate investigations, and manage internal communications.
  • Produce and manage post-incident reviews, chair review meetings, and assign action/task tickets to remediate problems.
  • Update the wiki post-incident to document known errors and workarounds for the support team.
  • Work with global counterparts to address issues collectively and operate in a 'follow the sun' model to resolve issues globally.
  • Coordinate and participate in annual disaster recovery drills.
  • Collaborate with team members on shifts and provide on-call coverage as needed.

Qualifications

  • University qualification with IT Major
  • Minimum 5+ years working experience in Investment Banking application Support or Securities Trading industry with relevant exposure to development and support.

Required Skills

  • Technical and Behavioural Competencies:
  • Communication and Interpersonal Skills:
  • Excellent interpersonal and communication abilities.
  • Strong analytical and problem-solving skills.
  • Effective prioritization and ability to work in fast-paced environments.
  • Adaptability and Initiative:
  • Ability to manage and adapt to changes and complexity confidently.
  • Takes initiative, self-learner, diligent, dependable, and result-driven team player.
  • Self-sufficient drive to work around obstacles sustainably.
  • Technical Knowledge:
  • Demonstrable strong working knowledge of the ITIL Service Management framework.
  • Working knowledge of UNIX and Linux operating systems.
  • Proficient in SQL and Shell scripting.
  • Experience managing platforms in Linux and Windows environments.
  • Familiarity with monitoring tools such as Autosys, ITRS Geneos, and Dynatrace.
  • Understanding and experience with Agile methodology.
  • Global and Organizational Skills:
  • Ability to work across countries, regions, and time zones with diverse cultures and technical capabilities.
  • Understanding of how to navigate processes and build networks in large organizations.

Preferred Skills

  • Domain Knowledge:
  • Strong understanding of APAC equities markets and prime brokerage business.
  • Technical Expertise:
  • Experience with Java, Kafka, Python, and Kubernetes.
Seniority level
  • Seniority level Executive
Employment type
  • Employment type Contract
Job function
  • Job function Information Technology
  • Industries Banking and Securities and Commodity Exchanges

Referrals increase your chances of interviewing at MIGSO-PCUBED by 2x

Sign in to set job alerts for “Application Support Specialist” roles. Application Support Analyst – Pre-Trade – Global Investment Bank Systems Analyst (Information Technology) – Application Development and Support

Wan Chai District, Hong Kong SAR 3 days ago

Senior Technical Systems Engineer, Data Center & Cloud (1 year contract) GenAI / AI specialist | 3 openings (Fresh grad welcome) | HKD 20K - HKD 33K per month

Central & Western District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 month ago

Engineer/ Senior Engineer, Treasury Technology Technical Engineering Graduate Programme - Hong Kong

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Technical Support Specialist

Stefanini Group

Posted 10 days ago

Job Viewed

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Job Description

4 days ago Be among the first 25 applicants

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Direct message the job poster from Stefanini Group

Talent Acquisition Specialist II (APAC) at Stefanini Group.

Description:

The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

Responsibilities:

•Provide swift and professional deskside IT support

•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions

•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels

•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

•Collaborate with other support groups across global locations to help troubleshoot client issues

•Utilize tools for building, monitoring and troubleshooting client devices

•Participate in Disaster recovery testing exercises

•Upholding procedures for logging, reporting, and statistically monitoring desktop operations

•Write technical support and client documentation in form of Knowledgebase articles

•Meet or exceed expected customer service levels

•Other duties as assigned by the Level 2 Support Manager.

Requirements:

•Provide swift and professional deskside IT support

•Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions

•Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels

•Utilize the ticket management system to record, update and resolve tickets from the Helpdesk

•Collaborate with other support groups across global locations to help troubleshoot client issues

•Utilize tools for building, monitoring and troubleshooting client devices

•Participate in Disaster recovery testing exercises

•Upholding procedures for logging, reporting, and statistically monitoring desktop operations

•Write technical support and client documentation in form of Knowledgebase articles

•Meet or exceed expected customer service levels

•Other duties as assigned by the Level 2 Support Manager

•Resolve Hardware / Software issues

•Experience with VPN, Soft Phones, Remote Desktop, VDI

•Asset Tracking / Inventory Management

•Only fully vaccinated candidates will be considered.

•This is a requirement to work in our clients facility.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Contract
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini Group by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong SAR .

Application, Infrastructure & Service Management, Off Application Support Analyst - Technology

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Wan Chai District, Hong Kong SAR 2 days ago

Sr. Support Analyst, FIX Connectivity, IT

Tai Po District, Hong Kong SAR 4 hours ago

Hong Kong SAR $23,000.00-$26,000.00 2 weeks ago

Senior Windows Platform Operations Engineer (L2)

Kwun Tong District, Hong Kong SAR 1 month ago

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Technical Support Specialist

Stefanini North America and APAC

Posted 10 days ago

Job Viewed

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Job Description

1 day ago Be among the first 25 applicants

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

  • Provide swift and professional deskside IT support
  • Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
  • Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
  • Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
  • Collaborate with other support groups across global locations to help troubleshoot client issues
  • Utilize tools for building, monitoring and troubleshooting client devices
  • Participate in Disaster recovery testing exercises
  • Upholding procedures for logging, reporting, and statistically monitoring desktop operations
  • Write technical support and client documentation in form of Knowledgebase articles
  • Meet or exceed expected customer service levels
  • Other duties as assigned by the Level 2 Support Manager

Details:

Job Description

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

  • Provide swift and professional deskside IT support
  • Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
  • Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
  • Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
  • Collaborate with other support groups across global locations to help troubleshoot client issues
  • Utilize tools for building, monitoring and troubleshooting client devices
  • Participate in Disaster recovery testing exercises
  • Upholding procedures for logging, reporting, and statistically monitoring desktop operations
  • Write technical support and client documentation in form of Knowledgebase articles
  • Meet or exceed expected customer service levels
  • Other duties as assigned by the Level 2 Support Manager

Job Requirements

Details:

  • Excellent proven track record supporting clients in a financial environment
  • Excellent proven customer service based approach
  • Proven ability to prioritize tasks and issues according to the business impact
  • Good written and verbal communication skills
  • Good time management skills
  • Able to work in a high pressure environment
  • Strong organizational and analytical skills
  • Ability to multi-task and work under pressure
  • Ability to work autonomously and within team
  • Flexible and proactive with a "will do' attitude
  • Takes responsibility and follows through on issues to closure and root cause resolution
  • Demonstrable desire to achieve
  • Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
  • Dress Code: Business casual

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

IT Technical Support / Helpdesk Support (Senior/ Junior) IT Technical Support - 20K (Healthcare Centre) Application Support Analyst - Technology Application Specialist (No Experience Welcome)

Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

Business Support Specialist (Contract Renewable)

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Desktop Support Specialist

Stefanini North America and APAC

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

  • Provide swift and professional deskside IT support
  • Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
  • Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
  • Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
  • Collaborate with other support groups across global locations to help troubleshoot client issues
  • Utilize tools for building, monitoring and troubleshooting client devices
  • Participate in Disaster recovery testing exercises
  • Upholding procedures for logging, reporting, and statistically monitoring desktop operations
  • Write technical support and client documentation in form of Knowledgebase articles
  • Meet or exceed expected customer service levels

Requirements:

  • Minimum 2+ years of relevant experience in a Desktop Support/IT Helpdesk role.
  • Experience configuring, installing, troubleshooting and repairing printers, PC and laptops.
  • Hands on experience with Win 7, Win 10, Win 11 and MAC OS support.
  • Windows Migration.
  • Hardware/Software Troubleshooting
  • Experience with VPN, Soft Phones, Remote Desktop, VDI.
  • Asset Tracking/Inventory Management
  • Phone and Tablet support (Windows, iPhone, iOS, Android)
  • Experience with Ticketing System (ServiceNow).
  • Strong Communications Skills
  • Excellent proven track record supporting clients in a financial environment.
  • Excellent proven customer service based approach
  • Good written and verbal communication skills
  • Strong organizational and analytical skills
  • Ability to multi-task and work under pressure
  • Ability to work autonomously and within team
  • Dress Code: Business casual
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Desktop Support Specialist jobs in Hong Kong, Hong Kong SAR .

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