What Jobs are available for Support Coordinator in Hong Kong?

Work arrangement:
Hybrid (every Monday work at office)

Role Purpose:

The role is responsible for providing product application solution, offering professional product technical support to customer and conveying our company value propositions. In the meantime, proactively support sales teams to secure the business. The role focuses on ensuring a positive end-to-end customer experience to establish high engagement and satisfaction.

What you'll be doing:

• Provide technical support to customers by answering technical questions, providing product knowledge, and suggesting alternative products, etc.
• Quickly understand customers' application and able to identify sales opportunity to promote our products.
• Work closely with sales team to conduct the BOM conversion from customer side.
• Providing effortless customer experience by proactively recommending changes to our product information, alternatives and solutions.
• Technical advisor and subject matter experts for customers on product enquiries, technical troubleshooting.
• Deliver exceptional customer service via all channels (phone and emails) with the goal of ensuring that customer's products or technical enquiry are met while maintaining service level agreements in a professional and courteous manner.

How you make a difference in this role

You will provide seamless technical support and expert product knowledge to customers, ensuring a positive end-to-end experience that drives customer satisfaction and engagement. Your proactive approach in identifying sales opportunities and supporting both pre-sales and post-sales activities contributes significantly to achieving company targets and fostering long-term customer relationships.

What experience we expect from you

• 0-3 years of experience in industrial or electronic components products as an engineer or technical support. Fresh graduate with relevant education background or internship experience is also welcome.
• Experience with MRO product such as Tools, Test & Measurement Equipment and Automation Controls. Knowledge of electricity.
• Ability to work independently, under pressure and multitask.
• Ability to communicate effectively with customers to meet their requirements and deepen engagement.
• Attention to detail with a passion for investigating and resolving problems.
• Ability to prioritize and balance workload while maintaining professionalism.
• Strong passion for telesales with a results-driven mindset, preferably with a proven track record.
• Comfortable handling escalations directly with customers.
• Fast learner and strong team player.
• Ability to create an empowered and engaged culture and apply successful techniques to nurture talent.

Requirements

• Degree holder
• 1 year Marketing/Event handling, prefer Trading (Garment / Fashion) experience
• 為前線團隊提供市場調查,產品流行等數據
• 為市場推廣活動制定計劃和預算規劃。
• Knowledge of traditional and digital marketing tools
• Excellent communication and presentation skills
• Immediately available is preferred

Salary: K

(Tsuen Wan, 5 days work, 9:00am – 5:30pm, 13 months salary, Medical, days annual leave)

工作類型: 全職, 長工

薪酬: $19,000.00至$22,000.00(每月)

福利:

• 有薪年假
• 有薪病假
• 晉升機會
• 醫療保險

Work Location: Hybrid remote in Tsuen Wan, N. T.

Job Type: Teaching

ICHK Hong Lok Yuen (Kindergarten and Primary) is seeking to appoint a Learning Support Coordinator at the earliest possible date. Our school is inclusive and has a well earned reputation for supporting all of our students to flourish. The successful candidate will continue to grow and deepen this reputation.

ICHK Hong Lok Yuen (Kindergarten and Primary) is seeking to appoint a Learning Support Coordinator at the earliest possible date. Our school is inclusive and has a well earned reputation for supporting all of our students to flourish. The successful candidate will continue to grow and deepen this reputation.

The ideal candidate will have a depth of knowledge and experience in the wide range of learning needs that are found in an International Kindergarten and Primary School. These may include, but are not limited to, ADHD, ASD, dyslexia, dyscalculia, Speech and Language delay or disorder.

The candidate should be highly organised. They will lead and manage the school's learning support team as well as liaising with outside providers such as therapists where more specialist interventions are required.

The candidate should have the personal skills and empathy to have difficult professional conversations with parents around their child's need for support.

Job Summary

• Take an active role in supporting students with learning support needs
• Lead and manage the Learning Support team
• Coordinate and monitor learning support needs across the school

Essential Requirements

• Bachelor's Degree in teaching with a specialisation in special education; or Bachelor's Degree with a Post-Graduate Certificate or Diploma in special education
• Knowledge of current educational theories and practices on learning support approaches, child development and pedagogy
• 3+ years experience in a learning support role
• High level of English proficiency
• Excellent interpersonal skills
• Excellent organisational skills, with an ability to identify and resolve issues in a timely manner
• Ability to deal with issues of a highly confidential and sensitive nature
• Efficient level of ICT literacy (with experience in using GSuite for Education)

Desired

• Master's degree with a specialisation in special education
• 2+ years experience in an IBPYP setting
• Ability to speak Cantonese and/or Mandarin

Leading and Managing Learning Support

• Manage the programs and interventions for children on Learning Support (including timetables and personnel)
• Organise and coordinate the work of outside agents
• Regularly review Learning Support needs with teachers and parents
• Provide pedagogical support for teachers
• Provide pastoral care for children when needed
• Organise and coordinate the writing and implementation of IEPs for specific students
• Liaise with ICHK Secondary to maintain and develop through-train initiatives for Learning Support
• Provide access to opportunities for professional learning (including workshops and conferences) for the Learning Support team

Contributing to a Learning Community

• Collaborate with the staff and leadership
• Consistently reflect on own professional growth
• Be organised and disciplined with own responsibilities
• Develop and maintain positive relationships with students, parents and colleagues
• Set and monitor own challenging learning goals, seeking out own professional learning opportunities
• Participate in school events when asked

Please state your earliest availability in your application. Candidates with the appropriate skills and experience will be considered for the expanded role of Director of Inclusion. See below. Candidates will be considered for both roles so please only submit one application.

Closing dates for application is 22nd September 2025. ICHKHLY reserves the right to appoint earlier should an ideal candidate become available.

Job Type: Full-time

Pay: $32, $49,652.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Medical Insurance
• Opportunities for promotion
• Paid sick time
• Parental leave
• Professional development

Work Location: In person

Job Requirements

• Higher Diploma graduate or above
• 2-3 years working experience in supporting sales operation
• Sold experience in customer coordination and order processing
• Background gained from trading company would be an advantage
• Detail-minded, energetic, adaptable, well-organized and responsible
• Computer literate in using MS Word, Excel and Chinese WP
• Good communication of English and fair in spoken Mandarin
• Immediate available is highly preferred

Job Responsibilities

• Provide support on sales order processing and preparing sales documents
• Handle customers' enquiries & requests and provide appropriate follow up
• Coordinate delivery schedules with suppliers, customers and logistics team
• Update sales data in the system and perform ad hoc duties as assigned

Benefits

• 5-day work
• 13-month salary
• Performance Bonus
• Medical & Dental Insurance
• Up to 20 days Annual Leave

Excellent development prospects and attractive fringe benefits will be offered to the right candidates. Interested parties, please send full resume with last & expected salary and date of available by clicking 'Apply Now'

Trade Connects (Asia) Company is an international trading and distribution group providing a wide range of consumer products including fashion accessories, watch, jewelry and optical products for various famous retailers around the globe.

We are seeking a highly organized and meticulous Sales Support Coordinator to join our team. In this role, you will play a vital role in supporting the sales team by handling daily tasks, coordinating with various departments, while at the same time, providing excellent customer service.

RESPONSIBILITIES:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order and Invoicing
• Arrange delivery of incoming and outgoing goods Freight arrangement
• Assist in preparation & submission of relevant reports and documents
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Provide administrative and operational support to sales team Schedule and follow up on client deliveries and service requests Filing and sales administrative task
• Maintain credit control of the business and constantly ensure inventory records are maintained to support sales and inventory activities
• Taking minutes for all company meetings and follow up with the action matters
• assigned personnel on its progress
• Support on the Director administrative matters including travel arrangement and expenses claim to account department
• Any other duties assigned by the supervisor

REQUIREMENTS:

• 5 years of experience in customer service and administrative roles
• Working experiences in mechanical engineering industry would be a plus point, preferable in construction or engineering company
• Possess knowledge in international logistics, shipping and freight coordination
• Positive attitude, meticulous and willingness to learn
• Strong teamwork skills and the ability to work independently, resourcefully, and maintain composure in a fast-paced environment
• Proficient in Microsoft Office and other administrative apps
• Good communication & Interpersonal Skills - Verbal/Written
• Language required Verbal/ Written: English

Job Summary:

The Sales Support Coordinator & Administrator will be responsible for managing day-to-day sales operations, coordinating order processing, and providing administrative support to ensure smooth workflow between internal teams and external clients. This role involves handling quotations, invoicing, logistics coordination, and project support, while maintaining accurate records and ensuring timely delivery of goods and services. The position requires a detail-oriented and proactive individual with strong organizational and communication skills, capable of working independently as well as collaboratively in a fast-paced environment.

Responsibilities:

• Oversee daily sales operations and provide support to the sales team.
• Handle full spectrum of sales order processing, including quotations, sales orders, purchase orders, delivery orders, and invoicing.
• Arrange delivery schedules for both incoming and outgoing goods, including freight coordination.
• Prepare and submit required reports and documentation.
• Assist in project coordination, supporting managers to ensure timelines and deliverables are met.
• Provide administrative support such as scheduling, following up on client deliveries and service requests, filing, and other sales-related tasks.
• Monitor credit control and maintain accurate inventory records to support sales and stock management activities.
• Take minutes during meetings and track follow-up actions with assigned personnel.
• Provide administrative assistance to management, including travel arrangements and expense claims.
• Perform other ad hoc duties as assigned.

Requirements:

• 3–5 years of experience in customer service, administration, or sales support roles.
• Background in the mechanical engineering, construction, or related industries will be an advantage.
• Knowledge of international logistics, shipping, and freight coordination.
• Detail-oriented, proactive, and eager to learn.
• Strong team player with the ability to work independently, adapt quickly, and perform under pressure.
• Proficient in Microsoft Office and other administrative tools.
• Excellent communication and interpersonal skills, both written and verbal.

Interested applicants for the above advertised position(s), please kindly click the APPLY button below or send in your updated resume.

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Tommy Bahama Global Sourcing Limited is a subsidiary of Oxford Industries, Inc. which is an international apparel design, sourcing and marketing company featuring a diverse portfolio of owned lifestyle brands consisting of Tommy Bahama, Lilly Pulitzer, Southern Tide, Duck Head, The Beaufort Bonnet Company and Johnny Was. We invite high caliber candidate to fill the position of:

Responsibilities:

• Audit the US inbound freight shipments against purchase orders, commercial invoices, delivery notes, system receipt record, cost sheets, etc,
• Update shipment records in ERP system.
• Create full set shipment record for DC receiving purpose.
• Review GIT report and inventory report for work planning.
• Reconcile and actualize cost data in ERP system on a timely manner at high accuracy.
• Build and maintain comprehensive reports that provide to stakeholders across the organization.
• Perform Ad hoc work assigned by managers.

Requirement:

• Secondary school graduate or above.
• At least 3 years working experience. Preferably in the garment field with shipping knowledge.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in analyse large and complex data.
• Good time management and capable to meet deadline.
• Work independently, self-motivated and highly integrity.
• Strong communication and presentation skill in English.
• Fluent in English, Chinese and Mandarin.
• Hands on with Microsoft Word, Excel, Pivot, Lookup, Chinese word processing and PowerPoint.

Attractive remuneration package is offered to the right candidates. Interested parties please send your resume, day available and expected salary to Human Resources Department. Apply Now.

We are an equal opportunity employer. Candidates not notified within six weeks may consider their applications unsuccessful. Information received will be treated in strictest confidence and used for recruitment purposes only.

Job Description
Job Responsibilities

• Handle communication with customer for assigned projects and other enquiries
• Coordinate, monitor and control project activities
• Proactive project status monitoring and management
• Closely work with various internal teams and external parties to deliver outcomes to customers
• Maintain good relationship with customers
• Other duties as assigned by supervisor

Job Requirements

• Bachelor's degree or equivalent from a recognized institution.
• Strong command of English, Putonghua and Cantonese to ensure effective communication in a multilingual environment.
• Good inter-personal skills to liaise with various parties
• Fast learner and eager to learn
• Self-driven, self-discipline and diligent to work independently under pressure to meet tight schedule
• Critical thinking, detail-minded with good problem-solving skills
• Flexible and adaptable to changes
• Team-oriented

Other Benefits

• Public Holidays
• Double Pay and Performance Bonus
• Medical, Dental and Life Insurance
• Annual Leave, Service Anniversary Leave, Maternity Leave, Paternity Leave, Marriage Leave, Compassionate Leave
• Company Outing Allowance
• Long Service Award
• Festival Bonus and Special Gratuity
• On-the-job training as well as Training Sponsorship/ Subsidies

Applications
Interested parties please send your full resume with expected salary and date available to the Human Resources Department by clicking Apply Now.

All information received will be kept in strict confidence and used for employment purpose only. Applicants who are not invited for interview within 5 weeks may assume their applications unsuccessful and their data will be retained for 6 months for other suitable vacancies in our organization and thereafter destroyed.