What Jobs are available for Support Officer in Hong Kong?

A day in the life of the Business Support Officer

• Generate and update regular sales reports
• Prepare data analysis and presentation to support sales development
• Update sales forecast in system
• Prepare sales orders, follow up on invoice and products delivery
• Monitor the stock level and aging stock at Distributor warehouse
• Provide support on planning and implementation of promotions and visibility programs
• Prepare accruals for trade spend
• Manage Distributor's claims on trade spend, service charges, damaged goods, etc.
• Provide general administrative support to the team

What will make you successful?

• University degree or equivalent with 1-2 years Sales and Marketing working experience
• Good interpersonal skills and communication skills
• Detail-minded and sensitive to numbers
• Team player, proactive, responsible and willing to learn
• Good in written and spoken English and Chinese
• Proficient PC skills, familiar and proficient in MS Excel is a must (v-lookup, pivot table)

We, at all levels, are strongly committed to the Company, its development and its culture. We practice what we preach and give great importance to training and development of people. We offer excellent career development opportunities, attractive remuneration package, comprehensive fringe benefits and wellness programs to the right candidates. 

We are an equal opportunity employer and committed to workforce diversity with opportunity for continuous development and growth to all employees.

Please apply in full resume (in Microsoft Word or PDF format) with your employment history, present and expected salary via "Quick Apply".

(All information will be treated in strict confidence and will be used exclusively for recruitment related purpose only. Information of unsuccessful applicants will be destroyed upon completion of the recruitment process.)

Responsibilities:

• Process end-to-end sales orders, update systems, and manage documentation.
• Issue Purchase Orders, track deliveries, and handle vendor invoicing/discrepancies.
• Maintain accurate sales, vendor, warranty, and maintenance records.
• Prepare monthly job reports and reconcile with customers/vendors.
• Draft maintenance renewal notices and manage contract lifecycles.
• Support sales team with presentations, proposals, and presales materials.
• Provide general administrative and coordination support.

Requirements:

• Diploma or above in Business Administration, Supply Chain, or related discipline.
• 2+ years of experience in sales support, order processing, or administrative roles (preferably in IT or solution sales environment).
• Experience with ERP/CRM systems is a plus.
• Excellent organizational, multitasking, and problem-solving skills with strong attention to detail.
• Strong communication and interpersonal skills, with occasional customer/vendor interaction.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in MS Office (Excel, Word, PowerPoint).

This position will be employed by a recognized professional HR consulting firm.

Interested parties, please click " Apply Now' to submit your application.

Personal data collected will be used for recruitment purpose only.

Responsibilities:

• Provide administrative support to Sales team
• Handle billing & sales documents (reports / invoices / quotations)
• Assist in communicating / following up with customers' inquiries
• Conduct warm calls and cold calls regularly
• Perform ad-hoc duties as assigned

Requirements:

• Diploma or above in Business Administration, Marketing or related disciplines
• Excellent customer services and communication skills
• Good time management skills and well organized;
• Proactive and positive learning attitude;
• Proficient in both written and spoken English and Chinese, Putonghua is an advantage;
• Proficient in MS Excel, PowerPoint & Chinese Word Processing;
• Candidates with less experience will be considered as Sales Support Assistant.

The Company

Our client, a trusted leader in the Wealth Management industry, is seeking a proactive and detail-oriented
Policy Servicing Officer
to join their Team. This is a fantastic opportunity for individuals looking to build their career in business operations, offering valuable exposure to policy administration and servicing within the wealth management sector.

The Role

• Work closely with the Manager to manage a wide range of after-sales servicing requests such as: Policy delivery, change of policy ownership, or beneficiaries' policy surrender and claims.

• Arrange outgoing mails and couriers for business partners on a daily basis.

• Perform regular and accurate data entry tasks to support team operations.
• Assist in the preparation of training materials, manuals, and other operational documentation.
• Provide assistance with tasks assigned by the team head.
• Address outstanding tasks in the CRS system and update relevant records efficiently.

Your Profile

• Diploma holder or above; fresh graduates with relevant work experience are welcome to apply.
• Background in policy administration and general policy servicing preferred; experience in wealth management operations is a plus.
• Strong communication skills for effective collaboration with internal departments and external business partners.
• Positive and driven attitude with the ability to work both independently and as part of a team.
• Excellent command of written and spoken English and Chinese.
• Familiarity with Microsoft Office applications.

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

Reference No

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Job Duties

•  Overseeing the operation of OLAE and ProWatch systems

•  Issuing access cards to new staff members

•  Assigning access rights to personnel

•  Responding to all access control-related inquiries

•  Maintaining and updating access control data (e.g., new hires, access revocation, termination records)

•  Preparing daily reports

•  Submitting procurement requisitions

•  Issuing procurement orders to vendors

•  Monitoring procurement processes

•  Facilitating payment settlements for the direct manager

•  Processing claims

•  Managing invoicing

Qualification

• Hands-on experience of PC knowledge and operation of common software such as Microsoft Word, Excel, PowerPoint, etc. and ability to compile data and presentations.
• Experience in the security industry is preferred
• Demonstrates a strong commitment to integrity and exhibits excellent teamwork skills
• Knowledge in HK Fire Ordinance and Regulation will be an advantage
• Good command of written and spoken skills in English and Chinese

Working Hours

Mon-Fri (5 Days Work)

excluded Sat,Sun,PH,SH

The Company

Our client, a trusted leader in the Wealth Management industry, is seeking a proactive and detail-oriented Policy Servicing Officer to join their Team. This is a fantastic opportunity for individuals looking to build their career in business operations, offering valuable exposure to policy administration and servicing within the wealth management sector.

The Role

• Work closely with the Manager to manage a wide range of after-sales servicing requests such as: Policy delivery, change of policy ownership, or beneficiaries' policy surrender and claims.

• Arrange outgoing mails and couriers for business partners on a daily basis.

• Perform regular and accurate data entry tasks to support team operations.
• Assist in the preparation of training materials, manuals, and other operational documentation.
• Provide assistance with tasks assigned by the team head.
• Address outstanding tasks in the CRS system and update relevant records efficiently.

Your Profile

• Diploma holder or above; fresh graduates with relevant work experience are welcome to apply.
• Background in policy administration and general policy servicing preferred; experience in wealth management operations is a plus.
• Strong communication skills for effective collaboration with internal departments and external business partners.
• Positive and driven attitude with the ability to work both independently and as part of a team.
• Excellent command of written and spoken English and Chinese.
• Familiarity with Microsoft Office applications.

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

Reference No

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

Import Support Officer | Trade Finance | 1-year contract

Your new company

Our client is seeking a detail-oriented and experienced professional to join their Import Team. This role is pivotal in supporting the processing and execution of trade finance transactions, particularly in import-related operations.

Your new role

• Handle LC issuance, including Back-to-Back and Standby Letters of Credit
• Process Bank Guarantee issuance
• Manage lodgement and retirement of LC and Collection Bills
• Ensure compliance with internal policies and international trade standards

What you'll need to succeed

• Diploma or related academic qualifications
• Minimum 5 years of experience in trade operations within the banking industry
• CDCS qualification is an advantage.
• Strong knowledge of UCP 600, LC structures, and trade documentation
• Fluent in English and Chinese (spoken and written)
• Self-motivated, independent, and a collaborative team player

What you'll get in return

• Collaborative and structured environment
• Exposure to a globally recognised bank
• Contribute to high-impact international transactions

What you need to do now

If you're interested in this role, forward an up-to-date copy of your CV to , or call Rabia at now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Responsibilities

Provide support to end-users by solving problems on both hardware and software;

Responsible for the maintenance, configuration, and reliable supports of computer systems, networking device & servers;

Maintain and monitor the company's computer system, network system, email, printer, SAN/NAS storage functions;

Procurement of hardware and software inventory/license control and relevant documentation control;

Data center/communications room collocation and/or cloud installation of services;

Upgrade or modify software systems, and/or operating systems to meet specialized needs of company operations.

Participate in the planning, design, and implementation of company system construction projects, assist in requirement analysis and technical selection.

Requirements

Bachelor's degree in Information Technology, Computer Science, or similar discipline;

At least 2 years of hands-on IT experience, preferably in financial institution, holder of related IT certificate is preferred;

Project management experience, able to assist in the planning, execution, and monitoring of system construction projects;

Experience in supplier selection, business negotiation, procurement, and invoice payment processing is preferred.

Good experience and knowledge in end user support is preferred;

Fluent in Mandarin and English;

Proactive, able to take initiative, and collaborate effectively within a team environment.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Temporary,Contract

Job Duties:

Provide helpdesk support to users and troubleshoot issues on all IT aspects including hardware, software and system network

Provide first line technical support for IT issues or ad-hoc IT-related tasks during and beyond office hours

Perform Unit Test, System Test, and assist User Acceptance Test (UAT).

Facilitating the enhancement and maintenance of internal systems and related equipment, supporting, troubleshooting and evaluation

Conduct tracking for resources and assets to ensure smooth IT operations

Procure & Maintain IT asset and software licensing inventory

Assist IT manager to manage specific tasks in projects and IT services

Requirements:

Holder of Higher Diploma or Degree in a Computer Science, Information Technology, Engineering or related discipline

1-2 years of relevant experience in IT and Web application support

Hands-on experience in HTML, PHP, MySQL, WordPress for customization is an advantage.

Understanding of networking concepts: TCP/IP, LAN/WAN, VPN, DHCP, DNS, would be an advantage.

Good knowledge in Microsoft Windows platform (including server and active directory administration & maintenance) and virtualization technologies

Excellent problem solving and analytical skills

Willing to learn and adopt new technologies

Detail-oriented, well-organized, self-motivated, independent and able to work under dynamic environment

Good communication skill

Interested parties should send application letter with full CV and expected salary to IT Manager by e-mail to  Prospective candidates are required to undergo Sexual Conviction Record Check.

Our website: 

(Data collected will be used only for recruitment purpose. Only shortlisted candidates will be contacted.)