11 Support Specialist jobs in Hong Kong

1 day ago Be among the first 25 applicants

Stefanini Group is hiring!

Exciting opportunity awaits, let us help you get started!

Click Apply now or you may email: for faster processing!

Job Description:

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  

Details:
Job Description
Stefanini Group is hiring!
Exciting opportunity awaits, let us help you get started!
Click Apply now or you may email: for faster processing!
Job Description:
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.

• Provide swift and professional deskside IT support
• Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
• Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
• Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
• Collaborate with other support groups across global locations to help troubleshoot client issues
• Utilize tools for building, monitoring and troubleshooting client devices
• Participate in Disaster recovery testing exercises
• Upholding procedures for logging, reporting, and statistically monitoring desktop operations
• Write technical support and client documentation in form of Knowledgebase articles
• Meet or exceed expected customer service levels
• Other duties as assigned by the Level 2 Support Manager
  

Job Requirements
Details:

• Excellent proven track record supporting clients in a financial environment
• Excellent proven customer service based approach
• Proven ability to prioritize tasks and issues according to the business impact
• Good written and verbal communication skills
• Good time management skills
• Able to work in a high pressure environment
• Strong organizational and analytical skills
• Ability to multi-task and work under pressure
• Ability to work autonomously and within team
• Flexible and proactive with a "will do' attitude
• Takes responsibility and follows through on issues to closure and root cause resolution
• Demonstrable desire to achieve
• Only fully vaccinated candidates will be considered. This is a requirement to work in our clients facility.
• Dress Code: Business casual
  

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Stefanini North America and APAC by 2x

Get notified about new Technical Support Specialist jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥10,000.00-CN¥5,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 5,000.00 2 years ago

IT Technical Support / Helpdesk Support (Senior/ Junior) IT Technical Support - 20K (Healthcare Centre) Application Support Analyst - Technology Application Specialist (No Experience Welcome)

Hong Kong, Hong Kong SAR HK$24,000.00-HK$0,000.00 2 days ago

Hong Kong, Hong Kong SAR HK 30,000.00-HK 60,000.00 3 days ago

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Shenzhen, Guangdong, China CN 0,000.00-CN 8,000.00 2 years ago

Kwun Tong District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago

Business Support Specialist (Contract Renewable)

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Key Responsibilities:

• Identify, troubleshoot, and resolve production issues related to finance applications, minimizing downtime and impact on business operations.
• Continuously monitor application performance, implementing necessary updates and patches to maintain optimal functionality.
• Work closely with development, QA, and infrastructure teams to address and resolve issues, ensuring high-quality application performance.
• Act as a primary point of contact for internal and external clients, addressing queries and providing technical assistance related to FIX Protocol applications.
• Maintain comprehensive documentation of support processes, incident resolutions, and application configurations.
• Identify areas for process improvement and implement best practices to enhance application reliability and efficiency.

Key Requirements:

• Proficiency in PL/SQL and Unix/Linux, including shell scripting.
• Working knowledge of Autosys and a general understanding of Windows.
• Excellent written and verbal communication skills in English and Cantonese.
• At least 5 years of experience in a production support, development, or business analyst role, preferably within the financial industry.
• Bachelor’s degree in Computer Science or a related IT field preferred.
• Familiarity with financial markets across multiple asset classes and experience with the FIX Protocol is a plus.

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Cherise Wong at and put Finance Application Production Support – Leading Financial Institution in the subject header.

Data provided is for recruitment purposes only.

___

Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment

We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries.

Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. 

Our vision is  to help companies hire smarter and help job seekers get closer to their career aspirations.

To see all our open jobs please reach out to us at  (EA License #75905) 

We are also seeking top-calibre candidates for the following exciting roles:
1) Securities Trade Data Modeling Business Analyst - Leading Investment Bank 
2) Digital Technology Business Analyst – Wealth Management 
3) Mobile & Web Accessibility Tester – Leading Global Consultancy

Role & Responsibilities

• Ensure stability and performance of front-office applications used by trading desks.
• Monitor production systems daily and coordinate morning/weekend checks with global teams.
• Troubleshoot and resolve issues raised by users, systems, or infrastructure promptly.
• Lead incident management efforts—own investigations, coordinate bridge calls, and manage communication.
• Document post-incident reviews and update knowledge bases with workarounds and known errors.
• Implement and manage service rollouts and production change releases in coordination with global teams.
• Collaborate closely with trading desk leads, technology managers, and project teams.
• Contribute to strategic initiatives focused on system resiliency, automation, and stability.
• Partner with global counterparts to ensure 24x7 support coverage in a "follow-the-sun" model.
• Participate in annual disaster recovery drills and on-call support rotations.

Candidate Requirements

• Strong communication, collaboration, and analytical skills with the ability to thrive under pressure.
• Proactive, self-driven attitude with a keen ability to handle complexity and change.
• 5+ years of experience in Investment Banking or Securities Trading application support.
• Solid understanding of ITIL framework and production support best practices.
• Proficient in UNIX/Linux, SQL, and shell scripting; knowledge of Windows environments.
• Familiarity with monitoring tools like ITRS Geneos, Autosys, and Dynatrace.
• Exposure to Agile working environments and global team collaboration.
• Bonus: Knowledge of APAC equity markets, prime brokerage, or trading systems.
• Nice to have: Experience with Java, Kafka, Python, Kubernetes.
• Bachelor’s degree in Computer Science, Information Technology, or related field.

• Be the frontline engineer supporting high-impact research platforms used by financial analysts and global sales teams.
• Resolve critical issues in real time, optimize system availability.
• Liaise directly with stakeholders-research teams, vendors, and global support squads.

Production Support
You will be supporting the platform that is used by research analysts to publish research reports, market recommendations, and other financial insights. The system manages multiple applications that facilitate workflows for different processes. It integrates with various systems and websites, allowing clients to access research reports.



Responsibilities
Provide front-office sales application support (functional/technical), collaborating with vendors and global teams for seamless delivery.
Lead QA testing, support UAT, and manage deployments/upgrades.
Analyze business needs, propose solutions, and assist in project rollouts with clear stakeholder updates.
Resolve production issues and user requests promptly, coordinating with cross-functional teams.
Monitor system performance to ensure high availability and reliability.
Adhere to ITIL practices for incident and change management.
Participate in on-call rotations, including shifts/weekends as needed.



Requirements
Application support experience (Linux/Unix, Windows, SQL, Java, Oracle)
Knowledge of Dynatrace/Geneos is a plus.
Fluency in English and Chinese
STEM degree with strong communication skills.

My client, a leading financial institution with global offices, are currently seeking a dedicated application support analyst to provide technical support and ensure the smooth operation of their critical trading applications.

As a Front Office Support Engineer, you will play a vital role in supporting and maintaining the performance of key applications used in their hedge fund operations. Your responsibilities will include troubleshooting issues, coordinating with vendors, and collaborating with internal teams to deliver high-quality support services that meet the needs of their traders and analysts.

The role:

• Provide first and second line technical support, responding to user queries and issues in a timely and efficient manner.
• Monitor application performance, identify potential problems, and implement solutions to optimize system functionality.
• Work closely with traders, analysts, and IT teams to understand application requirements and provide tailored support solutions.
• Perform software installations, upgrades, and patches, following change management processes and ensuring system stability.
• Document support activities, resolutions, and system configurations to maintain accurate records and facilitate knowledge sharing.
• Contribute to the development and implementation of support processes, procedures, and best practices to enhance operational efficiency.

What you offer:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in application support within the financial services industry, preferably in a hedge fund or investment bank.
• Strong knowledge of financial applications, trading systems, and market data platforms.
• Proficiency in troubleshooting application issues, analyzing logs, and diagnosing root causes.
• Knowledge of Python a big plus
• Excellent communication skills and the ability to collaborate effectively with diverse teams and stakeholders.
• Ability to work well under pressure in a fast-paced environment and prioritize tasks effectively.

The sell:

• Market leading compensation
• Excellent benefits such as a comprehensive medical plan
• Stable environment coupled with growth opportunities

Join to apply for the Specialist, IT Operation Support role at HK Express

11 hours ago Be among the first 25 applicants

Join to apply for the Specialist, IT Operation Support role at HK Express

Get AI-powered advice on this job and more exclusive features.

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

Proactive Monitoring & Incident Response

• Monitor applications, servers, databases, networks, and batch jobs using tools.
• Respond to alerts, perform initial triage, and resolve L1/L2 incidents within SLAs.
• Escalate unresolved issues to L3/vendor teams with detailed documentation.
  
  

Technical Support & Troubleshooting

• Diagnose/resolve issues related to:
• Enterprise applications (e.g., ERP, CRM, custom apps).
• OS (Windows/Linux), databases (SQL/MySQL), middleware, and networks.
• Batch jobs, file transfers (SFTP/FTPS), and script failures.
• Execute scheduled operational tasks (e.g., backups, job runs, patching).
  
  

Incident & Problem Management

• Log/track incidents via ITSM tools (e.g., ServiceNow/JIRA).
• Document root causes and contribute to Known Error Databases (KEDB).
• Assist in problem resolution for recurring issues.
  
  

Operational Maintenance

• Perform health checks, log reviews, and preventive maintenance.
• Support change implementations during maintenance windows.
• Validate system stability post-changes/updates.
  
  

Collaboration & Knowledge Sharing

• Coordinate with day-shift teams for seamless handovers.
• Update runbooks, knowledge bases, and shift logs.
• Mentor junior staff and share technical insights.
  
  

Compliance & Best Practices

• Adhere to ITIL processes (Incident, Problem, Change Mgmt).
• Follow security protocols and audit requirements.
  
  

Qualifications

Education:

• Diploma in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  
  

Experience

• Minimum of 2+ years of experience in IT operations or technical support roles.
• Hands-on experience providing L2 support for diverse enterprise applications and infrastructure.
• Demonstrated experience working in shift environments, particularly night shifts, is essential.
  
  

Technical Skills

• Understanding of operating systems (Windows Server, Linux/Unix).
• Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Firewalls, Load Balancers).
• Experience with database systems (SQL Server, MySQL) and writing basic queries.
• Familiarity with IT Service Management (ITSM) tools (e.g., ServiceNow, Jira Service Desk).
• Basic scripting knowledge (PowerShell, Python, Bash) for automation is a plus.
  
  

Soft Skills

• Excellent Problem-Solving & Analytical Skills: Logical approach to diagnosing and resolving complex technical issues under pressure.
• Effective Communication: Clear verbal and written communication for technical and non-technical audiences, crucial during incident management and shift handovers. Good command in both written and verbal, English and Cantonese is a must.
• Proactive & Results-Oriented: Takes initiative to prevent issues and drives resolutions.
  
  

Work Environment & Physical Demands

• Working schedule may vary depending upon Business Operations
  
  

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at HK Express by 2x

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Join to apply for the Specialist, IT Operation Support role at HK Express

11 hours ago Be among the first 25 applicants

Join to apply for the Specialist, IT Operation Support role at HK Express

Get AI-powered advice on this job and more exclusive features.

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Role Purpose
Proactive Monitoring & Incident Response

• Monitor applications, servers, databases, networks, and batch jobs using tools.
• Respond to alerts, perform initial triage, and resolve L1/L2 incidents within SLAs.
• Escalate unresolved issues to L3/vendor teams with detailed documentation.
  

Technical Support & Troubleshooting

• Diagnose/resolve issues related to:
• Enterprise applications (e.g., ERP, CRM, custom apps).
• OS (Windows/Linux), databases (SQL/MySQL), middleware, and networks.
• Batch jobs, file transfers (SFTP/FTPS), and script failures.
• Execute scheduled operational tasks (e.g., backups, job runs, patching).
  

Incident & Problem Management

• Log/track incidents via ITSM tools (e.g., ServiceNow/JIRA).
• Document root causes and contribute to Known Error Databases (KEDB).
• Assist in problem resolution for recurring issues.
  

Operational Maintenance

• Perform health checks, log reviews, and preventive maintenance.
• Support change implementations during maintenance windows.
• Validate system stability post-changes/updates.
  

Collaboration & Knowledge Sharing

• Coordinate with day-shift teams for seamless handovers.
• Update runbooks, knowledge bases, and shift logs.
• Mentor junior staff and share technical insights.
  

Compliance & Best Practices

• Adhere to ITIL processes (Incident, Problem, Change Mgmt).
• Follow security protocols and audit requirements.
  

Qualifications
Education:

• Diploma in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  

Experience

• Minimum of 2+ years of experience in IT operations or technical support roles.
• Hands-on experience providing L2 support for diverse enterprise applications and infrastructure.
• Demonstrated experience working in shift environments, particularly night shifts, is essential.
  

Technical Skills

• Understanding of operating systems (Windows Server, Linux/Unix).
• Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Firewalls, Load Balancers).
• Experience with database systems (SQL Server, MySQL) and writing basic queries.
• Familiarity with IT Service Management (ITSM) tools (e.g., ServiceNow, Jira Service Desk).
• Basic scripting knowledge (PowerShell, Python, Bash) for automation is a plus.
  

Soft Skills

• Excellent Problem-Solving & Analytical Skills: Logical approach to diagnosing and resolving complex technical issues under pressure.
• Effective Communication: Clear verbal and written communication for technical and non-technical audiences, crucial during incident management and shift handovers. Good command in both written and verbal, English and Cantonese is a must.
• Proactive & Results-Oriented: Takes initiative to prevent issues and drives resolutions.
  

Work Environment & Physical Demands

• Working schedule may vary depending upon Business Operations
  

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at HK Express by 2x

Sign in to set job alerts for “Information Technology Operations Support” roles. IT Service Delivery Manager (Network Infrastructure Support) IT Support Analyst for Security Financing Assistant Index Operations Manager - Hang Seng Indexes Company

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It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**Who will you be working with?**
You will work closely with transversal departments within Project Managers, Design Team, Engineering Team and Field Service Team as well with Wabtec teams in APAC region and Europe. You will assist in operations and maintenance issue, troubleshooting and problem solving as required.
**How will you make a difference?**
The Product Support Technical Coordinator will lead digital transformation initiatives, manage a team of Field Service Technicians, and collaborate with cross-functional teams both locally and internationally.
Building on your electrical and mechanical experience, preferably in a railway environment or related industries, you will interface directly with customers, propose innovative solutions, and implement data-driven strategies to optimize our maintenance services.
**What will your typical day look like?**
+ Develop and communicate clear technical instructions for installed products, with a focus on Platform Screen Doors.
+ Spearhead the digitization of Field Service operations, improving data collection for interventions, repairs, and follow-up actions.
+ Manage a specialized team of Field Service Technicians focused on maintenance improvements; monitor and report on their performance.
+ Identify, propose, and implement cost-effective improvements to maintenance services, collaborating with relevant managers to execute organizational changes.
+ Collaborate with local and international Engineering teams to enhance data-driven maintenance capabilities.
+ Contribute to data-driven projects aimed at improving service offerings.
+ Establish and oversee Key Performance Indicators (KPIs) to objectively assess performance, proposing and implementing changes to maximize efficiency and reduce costs.
+ Liaise with customers to coordinate work, communicate changes, generate reports, and actively participate in meetings and project activities.
+ Enforce and maintain data governance to ensure data accuracy, quality, stored and shared in a standardized and secure manner
+ Support and build a data-driven culture, enable data-driven decision making by providing training and support to Field Service Technicians
**What do we want to know about you?**
+ Fluency in English (written and verbal)
+ Chinese language skills (optional, but advantageous)
+ Bachelor's degree in engineering, Computer Science, Information Systems, Data Science or related disciplines
+ Field Service or Project site experience in E&M or related industrial fields.
+ Strong IT skills. Good understanding of Internet technologies and capabilities is a must. Coding ability is not required but could be advantageous.
+ Railway industry experience or knowledge (preferred)
+ Team management experience and excellent collaboration skills are required.
+ Strong attention to detail and ability to create clear documentation and presentations.
+ Solid knowledge of electrical and/or mechanical engineering and industrial systems
+ Data interpretation skills, including report and graph creation0
+ Ability to work independently and communicate technical concepts effectively to diverse audiences
+ Problem-solving aptitude and commitment to continuous learning (technical and operational)
+ Work on site (railway stations or depots) may be required from time to time for training, troubleshooting or implement operational changes.
+ Travel outside HK may be required occasionally.
**Preferred Skillsets / Experience:**
+ Asset management, maintenance cycle
+ Data governance
+ Six Sigma approach (DMAIC)
+ Root Cause Analysis (Data Driven)
+ Effective communication skills
**"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"**
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Senior Technical Assistant in Bioresearch Support Core

Join to apply for the Senior Technical Assistant in Bioresearch Support Core role at HKUMed – The University of Hong Kong

Senior Technical Assistant in Bioresearch Support Core

2 days ago Be among the first 25 applicants

Join to apply for the Senior Technical Assistant in Bioresearch Support Core role at HKUMed – The University of Hong Kong

Senior Technical Assistant in Bioresearch Support Core of the Centre for PanorOmic Sciences (CPOS) (Ref.: 532867) (to commence as soon as possible, on a two-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 10% of basic salary, with the possibility of renewal subject to satisfactory performance)

We are Expanding | Come and Join Us

Centre for PanorOmic Sciences (CPOS) is an academic research-support centre embracing multi-omics and big data biomedical research under the LKS Faculty of Medicine. CPOS core laboratories host state-of-the-art technology platforms with sophisticated equipment supported by over 75 dedicated members. Welcome to visit to explore more.

Career Prospects

• Excellent on-job training
• Long-term development opportunities
• Exposures and interactions with world-class research groups
• Expert technical and managerial career track
  
  

The Role

• Provide training and technical support to users utilizing laboratory instruments
• Manage and maintain laboratory instruments
• Assist in procurement and stock management of laboratory consumables
• Handle documents and prepare reports
• Provide organizational support for events and seminars
• Perform administrative duties as assigned
  
  

Qualifications And Qualities

• Bachelor’s degree or above in Biological or Biomedical research related is a plus
• Experience in administration and procurement is preferred
• Self-motivated, responsible, have good communication skills and enjoy teamwork
• Candidates with higher qualifications or more experience may be considered for the position of Senior Technical Officer/Technical Officer
• Fresh graduates will also be considered
  
  

Shortlisted candidates will be invited to attend an interview. Those who have responded to the previous advertisement (Ref.: 532665) need not re-apply.

A highly competitive salary commensurate with qualifications and experience will be offered. Other benefits include annual leave, medical benefits, continuing professional development, and free access to on-campus gyms and libraries.

The University only accepts online application for the above post. Applicants should apply online at the University’s career site ( ) and upload an up-to-date C.V. Review of applications will start as soon as possible and continue until August 31, 2025 , or until the post is filled, whichever is earlier.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Higher Education

Referrals increase your chances of interviewing at HKUMed – The University of Hong Kong by 2x

Get notified about new Senior Technical Assistant jobs in Hong Kong SAR .

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