323 System Engineering jobs in Hong Kong
Cloud Engineer
Posted 10 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
Responsibilities:- Collaborate with application development, system team and infrastructure team to develop DevOps tools, framework solution, monitoring solution and cloud platform management solution
- Research new technologies, techniques, and 3rd party frameworks to benefit the automation, application development and cloud platform management
- Develop and enforce best practices and policies for application deployment and cloud infrastructure maintenance
- Improve reliability, availability, and performance of the highly scaling cloud systems with recovery automation
- Monitor the systems, infrastructure, and cloud services to ensure their high availability and quality
- Provide professional IT ad-hoc duties as required
- University Graduate in Computer Science or related disciplines
- Familiar with Java, Nodejs, Python at least one programming language and popular open-source frameworks
- At least 2 years’ experience in developing or using DevOps tools and CI/CD pipeline, Cloud experience, preferably in Azure/AliCloud
- Experience with Container technologies (e.g., Kubernetes, Rancher, AKS, ACK etc…)
- Knowledge with Service Mesh technologies (e.g. Istio), big data technologies, cloud native application design and cloud management skills is a plus
Seniority Level: Associate
Employment Type: Full-time
Job Function: Engineering and Information Technology
Industries: IT Services and IT Consulting, Transportation, Logistics, Supply Chain and Storage
OOCL is an Equal Opportunity Employer. OOCL will retain the personal data of applicants/ unsuccessful applicants for future recruitment purpose for a period of six months. All personal data will be destroyed immediately right after the abovesaid period.
#J-18808-LjbffrCloud Engineer
Posted 11 days ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features.
Responsibilities:- Collaborate with application development, system team and infrastructure team to develop DevOps tools, framework solution, monitoring solution and cloud platform management solution
- Research new technologies, techniques, and 3rd party frameworks to benefit the automation, application development and cloud platform management
- Develop and enforce best practices and policies for application deployment and cloud infrastructure maintenance
- Improve reliability, availability, and performance of the highly scaling cloud systems with recovery automation
- Monitor the systems, infrastructure, and cloud services to ensure their high availability and quality
- Provide professional IT ad-hoc duties as required
- University Graduate in Computer Science or related disciplines
- Familiar with Java, Nodejs, Python at least one programming language and popular open-source frameworks
- At least 2 years’ experience in developing or using DevOps tools and CI/CD pipeline, Cloud experience, preferably in Azure/AliCloud
- Experience with Container technologies (e.g., Kubernetes, Rancher, AKS, ACK etc…)
- Knowledge with Service Mesh technologies (e.g. Istio), big data technologies, cloud native application design and cloud management skills is a plus
Seniority Level: Associate
Employment Type: Full-time
Job Function: Engineering and Information Technology
Industries: IT Services and IT Consulting, Transportation, Logistics, Supply Chain and Storage
OOCL is an Equal Opportunity Employer. OOCL will retain the personal data of applicants/ unsuccessful applicants for future recruitment purpose for a period of six months. All personal data will be destroyed immediately right after the abovesaid period.
#J-18808-LjbffrSenior Cloud Engineer
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Senior Cloud Engineer role at Michael Page .
2 days ago Be among the first 25 applicants.
About Our Client
Our client is a government-backed financial institution specializing in long-term insurance and retirement solutions. With a strong public mandate, the organization plays a key role in enhancing financial security and promoting sustainable retirement planning for the local population.
- Stable working environment
- Temp to perm opportunities
Job Description
- Plan and implement cloud infrastructure initiatives aligned with business goals.
- Build and maintain secure, scalable, and cost-efficient cloud environments using AWS services.
- Collaborate with security and operations teams to ensure compliance and resilience of cloud systems.
- Handle routine system administration tasks such as patching, upgrades, and performance tuning.
- Monitor cloud services to ensure high availability and reliability of deployed applications.
- Apply DevOps methodologies to streamline deployment pipelines and infrastructure automation.
The Successful Applicant
- Bachelor's degree in Information Technology or a related field; cloud or DevOps certifications are a plus.
- At least 4 years of experience in cloud infrastructure roles, with hands-on AWS experience.
- Strong understanding of cloud architecture, networking, and security best practices.
- Familiarity with DevOps tools and frameworks (e.g., CI/CD, Infrastructure as Code).
- Experience with containerization technologies such as Docker and Kubernetes.
- Excellent communication and organizational skills, with the ability to manage multiple stakeholders.
- Proficiency in English and Chinese is required.
What's On Offer
- Exposure to cutting-edge cloud technologies and projects.
- Collaborative and supportive work environment.
- Continuous learning and development opportunities.
Contact: Johnson Choy
Quote job ref: JN-072025-6794779
Seniority level- Mid-Senior level
- Full-time
- Information Technology and Engineering
- Financial Services, Accounting, and Banking
Senior Cloud Engineer
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Senior Cloud Engineer role at Michael Page .
2 days ago Be among the first 25 applicants.
About Our Client
Our client is a government-backed financial institution specializing in long-term insurance and retirement solutions. With a strong public mandate, the organization plays a key role in enhancing financial security and promoting sustainable retirement planning for the local population.
- Stable working environment
- Temp to perm opportunities
Job Description
- Plan and implement cloud infrastructure initiatives aligned with business goals.
- Build and maintain secure, scalable, and cost-efficient cloud environments using AWS services.
- Collaborate with security and operations teams to ensure compliance and resilience of cloud systems.
- Handle routine system administration tasks such as patching, upgrades, and performance tuning.
- Monitor cloud services to ensure high availability and reliability of deployed applications.
- Apply DevOps methodologies to streamline deployment pipelines and infrastructure automation.
The Successful Applicant
- Bachelor's degree in Information Technology or a related field; cloud or DevOps certifications are a plus.
- At least 4 years of experience in cloud infrastructure roles, with hands-on AWS experience.
- Strong understanding of cloud architecture, networking, and security best practices.
- Familiarity with DevOps tools and frameworks (e.g., CI/CD, Infrastructure as Code).
- Experience with containerization technologies such as Docker and Kubernetes.
- Excellent communication and organizational skills, with the ability to manage multiple stakeholders.
- Proficiency in English and Chinese is required.
What's On Offer
- Exposure to cutting-edge cloud technologies and projects.
- Collaborative and supportive work environment.
- Continuous learning and development opportunities.
Contact: Johnson Choy
Quote job ref: JN-072025-6794779
Seniority level- Mid-Senior level
- Full-time
- Information Technology and Engineering
- Financial Services, Accounting, and Banking
[LPS] System Engineer / Cloud Engineer / Infra Engineer
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the (LPS) System Engineer / Cloud Engineer / Infra Engineer role at LPS .
This is a full-time, entry-level position in the Information Technology industry, focusing on system installation, support, and cloud infrastructure management.
Responsibilities include:
- Performing system installation and rollout
- Providing technical support for server administration, network connectivity, and system maintenance
- Supporting IT cloud infrastructure setup, including hardware and software installation, configuration, and upgrades
- Liaising with vendors and suppliers for infrastructure setup
- Assisting project managers in leading and driving projects
- Evaluating, installing, configuring, and troubleshooting resources like VMs, OS, hardware, and software
- Focusing on Windows, Linux, or Virtualization, ensuring system data security
- Providing technical support and guidance to end users
Qualifications:
- HD or above in Computer Science, Engineering, or related fields
- Preferably with cloud certifications (AWS, Azure, etc.)
- Knowledge of virtualization (VMware/KVM), networking, and cloud security
- Hands-on experience with Linux and virtualization solutions
- Proficiency in cloud platforms like AWS, Alibaba Cloud, Azure, Huawei Cloud, VMware, Nutanix is a plus
- Knowledge of PaaS, containers, Docker, Kubernetes
- Strong problem-solving and communication skills
- Proficiency in Chinese and English
- Energetic, self-motivated, team player, able to work under pressure
We are an Equal Opportunity Employer.
#J-18808-Ljbffr[LPS] System Engineer / Cloud Engineer / Infra Engineer
Posted 13 days ago
Job Viewed
Job Description
Join to apply for the (LPS) System Engineer / Cloud Engineer / Infra Engineer role at LPS .
This is a full-time, entry-level position in the Information Technology industry, focusing on system installation, support, and cloud infrastructure management.
Responsibilities include:
- Performing system installation and rollout
- Providing technical support for server administration, network connectivity, and system maintenance
- Supporting IT cloud infrastructure setup, including hardware and software installation, configuration, and upgrades
- Liaising with vendors and suppliers for infrastructure setup
- Assisting project managers in leading and driving projects
- Evaluating, installing, configuring, and troubleshooting resources like VMs, OS, hardware, and software
- Focusing on Windows, Linux, or Virtualization, ensuring system data security
- Providing technical support and guidance to end users
Qualifications:
- HD or above in Computer Science, Engineering, or related fields
- Preferably with cloud certifications (AWS, Azure, etc.)
- Knowledge of virtualization (VMware/KVM), networking, and cloud security
- Hands-on experience with Linux and virtualization solutions
- Proficiency in cloud platforms like AWS, Alibaba Cloud, Azure, Huawei Cloud, VMware, Nutanix is a plus
- Knowledge of PaaS, containers, Docker, Kubernetes
- Strong problem-solving and communication skills
- Proficiency in Chinese and English
- Energetic, self-motivated, team player, able to work under pressure
We are an Equal Opportunity Employer.
#J-18808-LjbffrCloud Support Engineer
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Cloud Support Engineer role at Canonical
3 days ago Be among the first 25 applicants
Join to apply for the Cloud Support Engineer role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.
Location: This is a globally remote role, unless specified otherwise.
The role entails
- Investigate issues reported by customers by researching and escalating issues
- Work to resolve complex customer problems related to Canonical's portfolio of products.
- Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
- Participate in a regular weekend working rotation.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
- Professional written and spoken English with excellent presentation skills
- Exceptional academic track record from both high school and university
- Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
- Track record of going above-and-beyond expectations to achieve outstanding results
- Hands-on and extensive working experience in supporting Linux systems including 3 or more of:
- Virtualization / Cloud - primarily using KVM or OpenStack.
- Containers - especially with Docker, LXD/LXC, or Kubernetes.
- Storage technologies - block, object and network.
- Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).
- Cloud computing expertise in provisioning, monitoring, orchestration, etc.
- Advanced troubleshooting experience:
- Linux integration with other environments (authentication/directory services, network file systems, etc.).
- Ability to navigate effectively stack traces and logs, and advise on next steps.
- Solid understanding of OS and Application level bugs and when to escalate to the correct team.
- Programming fundamentals in any language.
- Extensive Customer support experience is key:
- Customer needs are top priority.
- Communicate professionally, emphatically, clearly and set the right expectations.
- Ability to travel internationally twice a year for company events up to two weeks long.
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Sign in to set job alerts for “Cloud Support Engineer” roles.Hong Kong SAR $28,000.00-$5,500.00 3 weeks ago
Hong Kong, Hong Kong SAR SGD24,000.00-SGD60,000.00 1 month ago
Hong Kong SAR 4,800.00- 7,200.00 2 weeks ago
Hong Kong, Hong Kong SAR SGD72,000.00-SGD120,000.00 1 month ago
Software Developer (C++/ Crypto Trading) Software Engineer - Solutions Engineering Software Engineer (Python/Linux/Packaging) Software Engineer - Cross-platform C++ - MultipassWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrBe The First To Know
About the latest System engineering Jobs in Hong Kong !
Cloud DevOps Engineer
Posted 10 days ago
Job Viewed
Job Description
Your role
- Design, implement, and manage robust CI/CD pipelines to automate deployments and reduce manual processes across various cloud platforms (AWS, Azure, Huawei Cloud, Alibaba Cloud).
- Manage and maintain cloud infrastructure ensuring performance, reliability, cost optimization, and security compliance.
- Deploy and manage containerized applications using Docker and Kubernetes to enhance scalability, reliability, and portability.
- Automate infrastructure provisioning and configuration using Infrastructure-as-Code (IaC) tools like Terraform, Ansible, or CloudFormation.
- Monitor infrastructure and application performance, diagnose issues proactively, and implement solutions to maintain system health and stability.
- Collaborate closely with development and operations teams to streamline workflows and ensure cohesive software delivery and maintenance processes.
- Implement and maintain security best practices within cloud environments and DevOps workflows.
- Provide technical expertise and support for troubleshooting across development, staging, and production environments.
To succeed in this role
- 3-5 years of proven experience as a Cloud DevOps Engineer or in a similar DevOps-focused role.
- Strong hands-on expertise with at least one major cloud platform (AWS, Azure, Huawei Cloud, or Alibaba Cloud).
- Solid experience with Docker containerization and Kubernetes orchestration.
- Demonstrated proficiency in CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
- Strong scripting and automation skills using languages such as Python, Bash, or Powershell.
- Practical knowledge of Infrastructure-as-Code (IaC) technologies, including Terraform, Ansible, or CloudFormation.
- Familiarity with monitoring and logging solutions (Prometheus, Grafana, ELK stack).
- Good understanding of network fundamentals, protocols, and security best practices.
Preferred Qualifications
- Cloud certifications such as AWS Certified DevOps Engineer – Professional, Microsoft Azure DevOps Engineer Expert, Huawei Cloud, or Alibaba Cloud certifications.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a closely related field; equivalent professional experience may be considered.
- Knowledge of programming languages like Java or Python.
- Familiarity with DevSecOps methodologies.
- Experience with advanced multi-cloud monitoring and identity management solutions.
- Seniority level Mid-Senior level
- Employment type Full-time
- Industries Software Development and Technology, Information and Media
Referrals increase your chances of interviewing at HKT by 2x
Get notified about new DevOps Engineer jobs in Hong Kong, Hong Kong SAR .
Central & Western District, Hong Kong SAR 1 day ago
Site Reliability Engineer – Global Fintech Firm – HKD$720k – HKD$1.2mill. + Bonus Site Reliability Engineer - Global Hedge Fund - Hong Kong Production Engineer / Site Reliability Engineer Lead Site Reliability Engineer – Hong Kong (Crypto Exchange | Python / Go / AWS / Kubernetes | Platform Reliability)Wan Chai District, Hong Kong SAR 5 months ago
Senior Associate - DevOps and Cloud Solution – Technology - Consulting – Hong Kong Lead Engineer, Site Reliability Engineering Senior Technical Systems Engineer, Data Center & Cloud (1 year contract) TRAINEE: Structured Products Application DevOps Trade Performance SRE Engineer - HFT FirmCentral & Western District, Hong Kong SAR 1 week ago
IT Business Partner, Senior Manager / AVP (Application, Devops, Infra all round ITBP) | Inhouse + Perm | HKD 70K - HKD 85K per mthWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCloud DevOps Engineer
Posted 3 days ago
Job Viewed
Job Description
Your role
- Design, implement, and manage robust CI/CD pipelines to automate deployments and reduce manual processes across various cloud platforms (AWS, Azure, Huawei Cloud, Alibaba Cloud).
- Manage and maintain cloud infrastructure ensuring performance, reliability, cost optimization, and security compliance.
- Deploy and manage containerized applications using Docker and Kubernetes to enhance scalability, reliability, and portability.
- Automate infrastructure provisioning and configuration using Infrastructure-as-Code (IaC) tools like Terraform, Ansible, or CloudFormation.
- Monitor infrastructure and application performance, diagnose issues proactively, and implement solutions to maintain system health and stability.
- Collaborate closely with development and operations teams to streamline workflows and ensure cohesive software delivery and maintenance processes.
- Implement and maintain security best practices within cloud environments and DevOps workflows.
- Provide technical expertise and support for troubleshooting across development, staging, and production environments.
To succeed in this role
- 3-5 years of proven experience as a Cloud DevOps Engineer or in a similar DevOps-focused role.
- Strong hands-on expertise with at least one major cloud platform (AWS, Azure, Huawei Cloud, or Alibaba Cloud).
- Solid experience with Docker containerization and Kubernetes orchestration.
- Demonstrated proficiency in CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
- Strong scripting and automation skills using languages such as Python, Bash, or Powershell.
- Practical knowledge of Infrastructure-as-Code (IaC) technologies, including Terraform, Ansible, or CloudFormation.
- Familiarity with monitoring and logging solutions (Prometheus, Grafana, ELK stack).
- Good understanding of network fundamentals, protocols, and security best practices.
Preferred Qualifications
- Cloud certifications such as AWS Certified DevOps Engineer – Professional, Microsoft Azure DevOps Engineer Expert, Huawei Cloud, or Alibaba Cloud certifications.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a closely related field; equivalent professional experience may be considered.
- Knowledge of programming languages like Java or Python.
- Familiarity with DevSecOps methodologies.
- Experience with advanced multi-cloud monitoring and identity management solutions.
- Seniority level Mid-Senior level
- Employment type Full-time
- Industries Software Development and Technology, Information and Media
Referrals increase your chances of interviewing at HKT by 2x
Get notified about new DevOps Engineer jobs in Hong Kong, Hong Kong SAR .
Central & Western District, Hong Kong SAR 1 day ago
Site Reliability Engineer – Global Fintech Firm – HKD$720k – HKD$1.2mill. + Bonus Site Reliability Engineer - Global Hedge Fund - Hong Kong Production Engineer / Site Reliability Engineer Lead Site Reliability Engineer – Hong Kong (Crypto Exchange | Python / Go / AWS / Kubernetes | Platform Reliability)Wan Chai District, Hong Kong SAR 5 months ago
Senior Associate - DevOps and Cloud Solution – Technology - Consulting – Hong Kong Lead Engineer, Site Reliability Engineering Senior Technical Systems Engineer, Data Center & Cloud (1 year contract) TRAINEE: Structured Products Application DevOps Trade Performance SRE Engineer - HFT FirmCentral & Western District, Hong Kong SAR 1 week ago
IT Business Partner, Senior Manager / AVP (Application, Devops, Infra all round ITBP) | Inhouse + Perm | HKD 70K - HKD 85K per mthWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCloud Support Engineer
Posted 6 days ago
Job Viewed
Job Description
Join to apply for the Cloud Support Engineer role at Canonical
3 days ago Be among the first 25 applicants
Join to apply for the Cloud Support Engineer role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring a Cloud Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. We are rapidly expanding and are looking for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.
Location: This is a globally remote role, unless specified otherwise.
The role entails
- Investigate issues reported by customers by researching and escalating issues
- Work to resolve complex customer problems related to Canonical's portfolio of products.
- Ownership of results: Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Engage directly with customers and work collaboratively by phone, ticketing system, and remote sessions to resolve their issues.
- Participate in a regular weekend working rotation.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
- Professional written and spoken English with excellent presentation skills
- Exceptional academic track record from both high school and university
- Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
- Track record of going above-and-beyond expectations to achieve outstanding results
- Hands-on and extensive working experience in supporting Linux systems including 3 or more of:
- Virtualization / Cloud - primarily using KVM or OpenStack.
- Containers - especially with Docker, LXD/LXC, or Kubernetes.
- Storage technologies - block, object and network.
- Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.).
- Cloud computing expertise in provisioning, monitoring, orchestration, etc.
- Advanced troubleshooting experience:
- Linux integration with other environments (authentication/directory services, network file systems, etc.).
- Ability to navigate effectively stack traces and logs, and advise on next steps.
- Solid understanding of OS and Application level bugs and when to escalate to the correct team.
- Programming fundamentals in any language.
- Extensive Customer support experience is key:
- Customer needs are top priority.
- Communicate professionally, emphatically, clearly and set the right expectations.
- Ability to travel internationally twice a year for company events up to two weeks long.
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Information Technology
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Sign in to set job alerts for “Cloud Support Engineer” roles.Hong Kong SAR $28,000.00-$5,500.00 3 weeks ago
Hong Kong, Hong Kong SAR SGD24,000.00-SGD60,000.00 1 month ago
Hong Kong SAR 4,800.00- 7,200.00 2 weeks ago
Hong Kong, Hong Kong SAR SGD72,000.00-SGD120,000.00 1 month ago
Software Developer (C++/ Crypto Trading) Software Engineer - Solutions Engineering Software Engineer (Python/Linux/Packaging) Software Engineer - Cross-platform C++ - MultipassWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr