263 Tech Career jobs in Hong Kong
Field Tech Analyst
Posted 2 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Analyst to join our team in Hong Kong, Hong Kong (HK-HK), Hong Kong (HK).
**Responsibilities**
Batch Job Execution
Burn/generate files in DVD for Record Management Department
Burn DVD disks for Check Imaging files for Record Management department due to regulatory requirement on weekly basis. It takes 20 minutes to complete the run.
Pass the HKICL reports to users received mid-night
Business needs to receive the HKICL (HK Interbank Clearing Limited) report in the early morning as such Tech/Comm room Ops can help receive the report at mid-night.
Third parties file transfer including HKICL, JETCO, EPSCO, UNISYS, TOPPAN & KEYOUNG, making sure all the files are transmitted properly within SLA as APPC will execute the batch run based on the files.
Make sure the file transfer between Citi and External Parties are completed with no error and ensure the files are transmitted within the agreeable timeframe.
Online monitoring for file transfer, ATM, Servers and Network (NAC) connectivity
Perform monitoring for file transfer, branch ATM machines and network connectivity status.
UAT and OAT for new application requests submitted by in-country technology team and business departments.
Submit ad hoc batch for UAT and OAT run.
Business routine and ad hoc job/batch run and conduct the log review to ensure the end to end process is completed without any error.
Need to check the batch job log to ensure the job is run with satisfactory result. If problem happens, need to rerun the job after resolving the issue.
Release package and marketing message rollout to ATMs via KTC tool.
Deploy the software package for branch ATM machines.
ICG Report (Flexcube Statement and Advices) reformatting run on daily basis, then send the print files to outsourced printing vendor for printing.
Run program to reformat the source files to generate statement and advices for ICG business.
Coordinate the report printing and file transfer with the outsourcing printing vendor on daily basis.
Transfer the statement/advice printing files to outsourcing printing vendor for printing and ensure the printing service is completed with no issue.
Submit purchase request for printing stationeries and paper based on the re-order level
Need to submit CMP/P2P to order the pre-printed/plain forms for printing.
Arrange the COB drill test with printing vendor, business managers and APPC coordinators.
Work and coordinate with outsourcing vendor, APPC and business to complete the printing COB drill.
Support COB drill setup and run the batch in offsite facility.
Work and coordinate with platform teams and business to complete the COB drill for Tech/Comm room Ops.
Manage, approve and review all batch jobs execution
Act as the approver to review and approve all activities related to batch job execution managed by in-country Tech/Comm room Ops.
**Others**
BSRM for Printing Service Vendor
Act as the vendor relationship manager for printing supplier.
WEALTH Routine Job
Remote DC operations
ICG Routine Job
Remote DC operations
Printing Job
Remote DC operations
Backup Job
Remote DC operations
File transfer support
Remote DC operations
ATM Network Support
Smart Hands support e.g cable connection check, power recycle etc for network equipment of ATM like router, switch etc,
Network Spare
Update network spare inventory list
Unsecure transportation of small devices like switch/router
Transport small device like switch in case of emergency from one location to other limited to 2 times ina year
Inventory
Annual Network & Voice physical asset inventory check for PIC
Branch Comms Room
Annual Visit
Rack Layout
Maintain rack layout diagrams for central site and branch Comms Room
NAC
Monitors NAC via VERIFONEView console and "apply break-fix reset according to procedure document"
Replacement
Co-ordinate with ECC (Enterprise Command Center) /NCIS (Network level) for RMA/replacement
**Requirements**
- 5 or more years of experience in similar role/function
- Willingness to work on shifts covering 24/7 operations
- Ability to communicate in English/Cantonese with other teams across APAC
- Ability to work as part of the team
- Responsible attitude to own tasks to completion
**Preferences**
- Previous experience on such work
- Experience in MNC or finance/banking industry preferred.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Field Tech Analyst
Posted 3 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Analyst to join our team in Hong Kong, Hong Kong (HK-HK), Hong Kong (HK).
**Responsibilities**
Batch Job Execution
Burn/generate files in DVD for Record Management Department
Burn DVD disks for Check Imaging files for Record Management department due to regulatory requirement on weekly basis. It takes 20 minutes to complete the run.
Pass the HKICL reports to users received mid-night
Business needs to receive the HKICL (HK Interbank Clearing Limited) report in the early morning as such Tech/Comm room Ops can help receive the report at mid-night.
Third parties file transfer including HKICL, JETCO, EPSCO, UNISYS, TOPPAN & KEYOUNG, making sure all the files are transmitted properly within SLA as APPC will execute the batch run based on the files.
Make sure the file transfer between Citi and External Parties are completed with no error and ensure the files are transmitted within the agreeable timeframe.
Online monitoring for file transfer, ATM, Servers and Network (NAC) connectivity
Perform monitoring for file transfer, branch ATM machines and network connectivity status.
UAT and OAT for new application requests submitted by in-country technology team and business departments.
Submit ad hoc batch for UAT and OAT run.
Business routine and ad hoc job/batch run and conduct the log review to ensure the end to end process is completed without any error.
Need to check the batch job log to ensure the job is run with satisfactory result. If problem happens, need to rerun the job after resolving the issue.
Release package and marketing message rollout to ATMs via KTC tool.
Deploy the software package for branch ATM machines.
ICG Report (Flexcube Statement and Advices) reformatting run on daily basis, then send the print files to outsourced printing vendor for printing.
Run program to reformat the source files to generate statement and advices for ICG business.
Coordinate the report printing and file transfer with the outsourcing printing vendor on daily basis.
Transfer the statement/advice printing files to outsourcing printing vendor for printing and ensure the printing service is completed with no issue.
Submit purchase request for printing stationeries and paper based on the re-order level
Need to submit CMP/P2P to order the pre-printed/plain forms for printing.
Arrange the COB drill test with printing vendor, business managers and APPC coordinators.
Work and coordinate with outsourcing vendor, APPC and business to complete the printing COB drill.
Support COB drill setup and run the batch in offsite facility.
Work and coordinate with platform teams and business to complete the COB drill for Tech/Comm room Ops.
Manage, approve and review all batch jobs execution
Act as the approver to review and approve all activities related to batch job execution managed by in-country Tech/Comm room Ops.
**Others**
BSRM for Printing Service Vendor
Act as the vendor relationship manager for printing supplier.
WEALTH Routine Job
Remote DC operations
ICG Routine Job
Remote DC operations
Printing Job
Remote DC operations
Backup Job
Remote DC operations
File transfer support
Remote DC operations
ATM Network Support
Smart Hands support e.g cable connection check, power recycle etc for network equipment of ATM like router, switch etc,
Network Spare
Update network spare inventory list
Unsecure transportation of small devices like switch/router
Transport small device like switch in case of emergency from one location to other limited to 2 times ina year
Inventory
Annual Network & Voice physical asset inventory check for PIC
Branch Comms Room
Annual Visit
Rack Layout
Maintain rack layout diagrams for central site and branch Comms Room
NAC
Monitors NAC via VERIFONEView console and "apply break-fix reset according to procedure document"
Replacement
Co-ordinate with ECC (Enterprise Command Center) /NCIS (Network level) for RMA/replacement
**Requirements**
- 5 or more years of experience in similar role/function
- Willingness to work on shifts covering 24/7 operations
- Ability to communicate in English/Cantonese with other teams across APAC
- Ability to work as part of the team
- Responsible attitude to own tasks to completion
**Preferences**
- Previous experience on such work
- Experience in MNC or finance/banking industry preferred.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Field Tech Senior Analyst
Posted 2 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Senior Analyst to join our team in Hong Kong, Hong Kong (HK-HK), Hong Kong (HK).
**Responsibilities**
Batch Job Execution
Burn/generate files in DVD for Record Management Department
Burn DVD disks for Check Imaging files for Record Management department due to regulatory requirement on weekly basis. It takes 20 minutes to complete the run.
Pass the HKICL reports to users received mid-night
Business needs to receive the HKICL (HK Interbank Clearing Limited) report in the early morning as such Tech/Comm room Ops can help receive the report at mid-night.
Third parties file transfer including HKICL, JETCO, EPSCO, UNISYS, TOPPAN & KEYOUNG, making sure all the files are transmitted properly within SLA as APPC will execute the batch run based on the files.
Make sure the file transfer between Citi and External Parties are completed with no error and ensure the files are transmitted within the agreeable timeframe.
Online monitoring for file transfer, ATM, Servers and Network (NAC) connectivity
Perform monitoring for file transfer, branch ATM machines and network connectivity status.
UAT and OAT for new application requests submitted by in-country technology team and business departments.
Submit ad hoc batch for UAT and OAT run.
Business routine and ad hoc job/batch run and conduct the log review to ensure the end to end process is completed without any error.
Need to check the batch job log to ensure the job is run with satisfactory result. If problem happens, need to rerun the job after resolving the issue.
Release package and marketing message rollout to ATMs via KTC tool.
Deploy the software package for branch ATM machines.
ICG Report (Flexcube Statement and Advices) reformatting run on daily basis, then send the print files to outsourced printing vendor for printing.
Run program to reformat the source files to generate statement and advices for ICG business.
Coordinate the report printing and file transfer with the outsourcing printing vendor on daily basis.
Transfer the statement/advice printing files to outsourcing printing vendor for printing and ensure the printing service is completed with no issue.
Submit purchase request for printing stationeries and paper based on the re-order level
Need to submit CMP/P2P to order the pre-printed/plain forms for printing.
Arrange the COB drill test with printing vendor, business managers and APPC coordinators.
Work and coordinate with outsourcing vendor, APPC and business to complete the printing COB drill.
Support COB drill setup and run the batch in offsite facility.
Work and coordinate with platform teams and business to complete the COB drill for Tech/Comm room Ops.
Manage, approve and review all batch jobs execution
Act as the approver to review and approve all activities related to batch job execution managed by in-country Tech/Comm room Ops.
**Others**
BSRM for Printing Service Vendor
Act as the vendor relationship manager for printing supplier.
WEALTH Routine Job
Remote DC operations
ICG Routine Job
Remote DC operations
Printing Job
Remote DC operations
Backup Job
Remote DC operations
File transfer support
Remote DC operations
ATM Network Support
Smart Hands support e.g cable connection check, power recycle etc for network equipment of ATM like router, switch etc,
Network Spare
Update network spare inventory list
Unsecure transportation of small devices like switch/router
Transport small device like switch in case of emergency from one location to other limited to 2 times ina year
Inventory
Annual Network & Voice physical asset inventory check for PIC
Branch Comms Room
Annual Visit
Rack Layout
Maintain rack layout diagrams for central site and branch Comms Room
NAC
Monitors NAC via VERIFONEView console and "apply break-fix reset according to procedure document"
Replacement
Co-ordinate with ECC (Enterprise Command Center) /NCIS (Network level) for RMA/replacement
**Requirements**
- 5 or more years of experience in similar role/function
- Willingness to work on shifts covering 24/7 operations
- Ability to communicate in English/Cantonese with other teams across APAC
- Ability to work as part of the team
- Responsible attitude to own tasks to completion
**Preferences**
- Previous experience on such work
- Experience in MNC or finance/banking industry preferred.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Field Tech Senior Analyst
Posted 2 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Senior Analyst to join our team in Hong Kong, Hong Kong (HK-HK), Hong Kong (HK).
**Responsibilities**
- Working on a Cisco based network system (LAN/WAN/VoIP) daily operation independently
- Working in the in-country network operation team as well as with regional support team and vendors, which includes
a. Network system maintenance and troubleshooting.
b. Support and assist regional network team on incident handling.
c. Network documentation submission and system update.
d. Network system capacity report.
e. Network asset maintenance and inventory update
f. Regional project coordination and support.
- Project deployment on network system implementation. Manage and implement various network related projects in China. Coordinate project logistics including vendor management, documentation, handover etc., within approved budget, schedule and ensure compliant to Citigroup relevant policies.
**Requirements**
- Cisco based network system knowledge and practical working experience, 5 years working experience for a daily operation on a medium or large size network environment.
- CCNP or above;
- Self-motivated and highly responsible.
- Quick learner and detail oriented.
- Sense on QA and information security.
- Documentation accountability.
- Teamwork and hardworking, available for OT.
- Sound English both in oral and written.
- Willingness to work out of office hours for maintenance and changes as required
- Ability to communicate in English/Cantonese with other teams across APAC
- Ability to work as part of a team
- Responsible attitude to own tasks to completion
**Preferences**
- Previous experience on such work
- Experience in MNC or finance/banking industry preferred.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Field Tech Senior Analyst
Posted 3 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Senior Analyst to join our team in Hong Kong, Hong Kong (HK-HK), Hong Kong (HK).
**Responsibilities**
- Working on a Cisco based network system (LAN/WAN/VoIP) daily operation independently
- Working in the in-country network operation team as well as with regional support team and vendors, which includes
a. Network system maintenance and troubleshooting.
b. Support and assist regional network team on incident handling.
c. Network documentation submission and system update.
d. Network system capacity report.
e. Network asset maintenance and inventory update
f. Regional project coordination and support.
- Project deployment on network system implementation. Manage and implement various network related projects in China. Coordinate project logistics including vendor management, documentation, handover etc., within approved budget, schedule and ensure compliant to Citigroup relevant policies.
**Requirements**
- Cisco based network system knowledge and practical working experience, 5 years working experience for a daily operation on a medium or large size network environment.
- CCNP or above;
- Self-motivated and highly responsible.
- Quick learner and detail oriented.
- Sense on QA and information security.
- Documentation accountability.
- Teamwork and hardworking, available for OT.
- Sound English both in oral and written.
- Willingness to work out of office hours for maintenance and changes as required
- Ability to communicate in English/Cantonese with other teams across APAC
- Ability to work as part of a team
- Responsible attitude to own tasks to completion
**Preferences**
- Previous experience on such work
- Experience in MNC or finance/banking industry preferred.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Field Tech Senior Analyst
Posted 3 days ago
Job Viewed
Job Description
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Tech Senior Analyst to join our team in Hong Kong, Hong Kong (HK-HK), Hong Kong (HK).
**Responsibilities**
Batch Job Execution
Burn/generate files in DVD for Record Management Department
Burn DVD disks for Check Imaging files for Record Management department due to regulatory requirement on weekly basis. It takes 20 minutes to complete the run.
Pass the HKICL reports to users received mid-night
Business needs to receive the HKICL (HK Interbank Clearing Limited) report in the early morning as such Tech/Comm room Ops can help receive the report at mid-night.
Third parties file transfer including HKICL, JETCO, EPSCO, UNISYS, TOPPAN & KEYOUNG, making sure all the files are transmitted properly within SLA as APPC will execute the batch run based on the files.
Make sure the file transfer between Citi and External Parties are completed with no error and ensure the files are transmitted within the agreeable timeframe.
Online monitoring for file transfer, ATM, Servers and Network (NAC) connectivity
Perform monitoring for file transfer, branch ATM machines and network connectivity status.
UAT and OAT for new application requests submitted by in-country technology team and business departments.
Submit ad hoc batch for UAT and OAT run.
Business routine and ad hoc job/batch run and conduct the log review to ensure the end to end process is completed without any error.
Need to check the batch job log to ensure the job is run with satisfactory result. If problem happens, need to rerun the job after resolving the issue.
Release package and marketing message rollout to ATMs via KTC tool.
Deploy the software package for branch ATM machines.
ICG Report (Flexcube Statement and Advices) reformatting run on daily basis, then send the print files to outsourced printing vendor for printing.
Run program to reformat the source files to generate statement and advices for ICG business.
Coordinate the report printing and file transfer with the outsourcing printing vendor on daily basis.
Transfer the statement/advice printing files to outsourcing printing vendor for printing and ensure the printing service is completed with no issue.
Submit purchase request for printing stationeries and paper based on the re-order level
Need to submit CMP/P2P to order the pre-printed/plain forms for printing.
Arrange the COB drill test with printing vendor, business managers and APPC coordinators.
Work and coordinate with outsourcing vendor, APPC and business to complete the printing COB drill.
Support COB drill setup and run the batch in offsite facility.
Work and coordinate with platform teams and business to complete the COB drill for Tech/Comm room Ops.
Manage, approve and review all batch jobs execution
Act as the approver to review and approve all activities related to batch job execution managed by in-country Tech/Comm room Ops.
**Others**
BSRM for Printing Service Vendor
Act as the vendor relationship manager for printing supplier.
WEALTH Routine Job
Remote DC operations
ICG Routine Job
Remote DC operations
Printing Job
Remote DC operations
Backup Job
Remote DC operations
File transfer support
Remote DC operations
ATM Network Support
Smart Hands support e.g cable connection check, power recycle etc for network equipment of ATM like router, switch etc,
Network Spare
Update network spare inventory list
Unsecure transportation of small devices like switch/router
Transport small device like switch in case of emergency from one location to other limited to 2 times ina year
Inventory
Annual Network & Voice physical asset inventory check for PIC
Branch Comms Room
Annual Visit
Rack Layout
Maintain rack layout diagrams for central site and branch Comms Room
NAC
Monitors NAC via VERIFONEView console and "apply break-fix reset according to procedure document"
Replacement
Co-ordinate with ECC (Enterprise Command Center) /NCIS (Network level) for RMA/replacement
**Requirements**
- 5 or more years of experience in similar role/function
- Willingness to work on shifts covering 24/7 operations
- Ability to communicate in English/Cantonese with other teams across APAC
- Ability to work as part of the team
- Responsible attitude to own tasks to completion
**Preferences**
- Previous experience on such work
- Experience in MNC or finance/banking industry preferred.
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .
**_NTT DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
Developer - IO Tech Solutions
Posted today
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Are you a talented developer with a passion for AI and web applications? My client, a leader in Hong Kong's innovative AI space, is actively seeking a Node.JS engineer to join as an AI Application Developer . You'll join a key team responsible for helping deliver bespoke AI solutions for both internal and external clients. They're seeking someone who's especially passionate about the AI field and looking to build a career in this space.
Key Responsibilities:
- Create and maintain high-performance web applications (front and back-end development plus database).
- Collaborate with data scientists to integrate AI models into applications.
- Build and manage CI/CD pipelines using GitLab CI or Jenkins.
- Diagnose production issues and enhance system reliability.
- Participate in agile ceremonies and update stakeholders on progress.
- Maintain clear documentation for architecture, APIs, and processes.
Requirements:
- Bachelors degree in Computer Science or a related field.
- 4+ years in full-stack development (JavaScript/TypeScript and Node.js).
- Experienced in Ci/CD - GitLab CI or Jenkins pipelines.
- Familiarity with Terraform or Ansible Playbook.
- Understanding of QA processes and tools, specifically Selenium
- Good experience working in a cloud ecosystem - AWS or Azure.
- Familiarity in AI/ML with knowledge of TensorFlow or PyTorch is a plus.
- Good command of spoken and written English and Chinese.
Be part of something innovative and exciting. Apply today!
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AI/Tech Part-Time Teacher
Posted 2 days ago
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3 days ago Be among the first 25 applicants
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NovaLearn is an EduTech company dedicated to celebrating every child's individuality through a safe, interactive online learning gamification platform. We provide video-based resources that empower children to achieve their dreams. NovaLearn is a team of educators, strategists, and content creators committed to removing the limits of education in the digital age. Collaboration is central to our approach, and we welcome those who wish to innovate and inspire the future of education with us.
Role Description
This is a part-time on-site role for an AI/Tech Teacher based in Hong Kong. The AI/Tech Teacher will be responsible for delivering engaging lessons and effectively communicating with students to facilitate their learning. The role involves teaching and maintaining a supportive and interactive classroom environment.
Qualifications
- Proficient in English-medium teaching
- Familiarity with AI and technological tools (e.g., Canva) in education is a plus
- Bachelor's degree in Education, Computer Science, or related fields is a plus
- Availability: September 2025 – January 2026, every Wednesday OR Thursday, 15:00–16:30 (ability to cover the full schedule is highly preferred).
What We Offer
- Ready-Made Lesson Plans : Lighten your prep load with our structured, high-quality teaching materials—so you can focus on delivering great classes.
- Competitive Remuneration : Hourly rate of HKD 250+, plus a schedule that balances work and flexibility.
- Purpose-Driven Team : Join a group passionate about redefining education and empowering children through tech.
- Seniority level Entry level
- Employment type Part-time
- Job function Education and Training
- Industries E-learning
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#J-18808-LjbffrDirector, Engineering Lead, WRB Tech
Posted 10 days ago
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Join to apply for the Director, Engineering Lead, WRB Tech role at Standard Chartered
Join to apply for the Director, Engineering Lead, WRB Tech role at Standard Chartered
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Job Summary
As an Engineering Lead, you will be responsible for overseeing delivery of high-quality, innovative products and solutions. Your role will involve strategic planning, technical leadership, and ensuring that projects are completed on time and within budget. You will collaborate closely with cross-functional teams, including product management, design, and operations, to drive the development of scalable and reliable systems.
Job Summary
As an Engineering Lead, you will be responsible for overseeing delivery of high-quality, innovative products and solutions. Your role will involve strategic planning, technical leadership, and ensuring that projects are completed on time and within budget. You will collaborate closely with cross-functional teams, including product management, design, and operations, to drive the development of scalable and reliable systems.
Key Responsibilities
- Align technical solutions with strategic organisational goals and long-term vision.
- Lead and implement detailed technical solutions for complex, organization-wide projects including end-to-end holistic solution design (interfacing systems).
- Develop and drive technology strategy and roadmap in collaboration with the Subdomain Tech Lead.
- Provide high-level analysis for planning, and initiatives implementation approaches.
- Expert in solution sizing, estimation, and project forecasting
- Support audit reviews and exercises.
- Drive RFP and vendor evaluation exercise along with PO to ensure SCB technical standards are met
Application Delivery Process
- Proven experience in managing and delivering complex technical projects in an enterprise environment.
- Ability to lead multiple projects simultaneously while ensuring quality and timely delivery.
- Strong organizational skills and attention to detail.
- Experience with Agile and Scaled Agile Framework (SAFe) methodologies.
- Capability to coordinate and collaborate with cross-functional teams and stakeholders.
- Specific examples of past project management successes, demonstrating effective leadership and delivery. Advanced
- Strong engineering background with extensive experience in delivering high-quality technical solutions in an enterprise environment.
- Ability to interact with APIs, databases, and other technical components.
- Proficiency in understanding code and its implications on the system, enabling effective technical conversations and decision-making.
- Knowledge of modern software development practices and tools.
- Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud). Advanced
- Strong analytical and problem-solving skills honed through years of practical experience in the field.
- Ability to think critically and make sound technical decisions under pressure.
- Experience in identifying, diagnosing, and addressing complex technical problems.
- Capability to balance short-term fixes with long-term solutions, leveraging past experiences to guide decisions. Advanced
- Deep understanding of the software development lifecycle (SDLC) and best practices in architecture.
- Ability to design scalable, reliable, and secure solutions based on extensive industry experience.
- Familiarity with DevOps practices and tools (e.g., CI/CD pipelines, version control systems).
- Experience in setting up and maintaining engineering practices to high standards, with tangible examples from previous roles.
- Ability to drive technical conversations and provide mentorship based on a wealth of practical experience. Advanced
- Excellent communication skills, both verbal and written, crucial for effective interaction in an enterprise environment.
- Strong interpersonal skills and the ability to work effectively with diverse teams.
- Effective stakeholder engagement skills.
- Experience in documenting technical designs and solutions for a range of audiences.
- Ability to articulate complex technical concepts in a clear and concise manner. Advanced
- EDUCATION Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- CERTIFICATIONS Relevant certifications in software development, project management, or Agile methodologies (e.g., AWS Certified Solutions Architect, PMP, Certified ScrumMaster)
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
- Seniority level Director
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Banking
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Sign in to set job alerts for “Director of Engineering” roles.Southern District, Hong Kong SAR 1 week ago
APAC Head of Technical Product & Engineering Management Executive Director- Mechanical Design and Engineering (Macao based) Senior Director of Software Engineering, Equity Technology, Order Management Systems Engineering Director, GTPN Platform (Relocate to China) Project Director, Data Centre Engineering and Construction (HK & SEA) - Greenfield/Brownfield Project Assistant Vice President - Application Engineering & Integration – IT Engineering Director, GTPN Platform (Relocate to Singapore) Engineering Director, GTPN Platform (Relocate to Singapore) Software Engineering Manager - Sustaining EngineeringWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrService Management Analyst - Tech Ops
Posted 10 days ago
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Join to apply for the Service Management Analyst - Tech Ops role at National Property Consultants
Application Deadline: 5 May 2025
Department: Technology-CIO
Location: Hong Kong (SAR)
Job DescriptionAs Service Management Analyst in the Technology Operations Team, you will be responsible for ensuring that IT services are delivered efficiently and effectively to meet the needs of the organization. Your goal is to optimize service delivery processes, enhance user satisfaction, and contribute to the overall success of the organization through efficient and reliable IT services.
Responsibilities- Oversee the IT Asset Management process, including managing the IT Asset lifecycle, setting process guidelines, developing and maintaining the lifecycle strategy, and ensuring governance and compliance with best practices.
- Monitor software licenses to ensure compliance with vendor agreements and legal requirements, managing license renewals, allocations, and audits.
- Define and implement processes for retiring and disposing of obsolete or surplus IT assets in a secure and environmentally responsible manner.
- Analyze data on asset utilization, performance, and costs to identify trends, patterns, and opportunities for improving asset management practices.
- Support and continuously improve various IT Service Management processes, including IT Change Management, Incident Management, and Problem Management.
- Bachelor's Degree in Information Technology, Computer Science, or related field.
- Prior experience in Service Management or related role.
- Effective team collaboration and stakeholder communication skills.
- Ability to work independently with minimal supervision.
- Understanding of systems architecture and infrastructure platforms.
- ITIL certifications are desirable.
- Experience with JIRA Service Management and Jira Asset Management is highly desirable.
- Seniority level: Associate
- Employment type: Full-time
- Job function: Information Technology