What Jobs are available for Technical Advisor in Hong Kong?

Experience required:

The candidate for the BigFix Technical Advisor role will ideally have 10 years of combined hands-on systems administration, endpoint operations/management, and cybersecurity knowledge. That knowledge can be from a career in IT, Sales Engineering with a vendor - or both. Knowledge across multiple operating systems and some scripting background is highly valued. The ideal candidate is always leaning forward, taking initiative to create a solution where one is absent and apply creative problem solving to the benefit of the customer and HCL business.

Responsibilities & Core KPPs:

• To mentor, organize, report for, and lead team of Technical Advisor peers
• To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
• Provide technical solutions in a professional manner and to agreed timeframes
• Create and confidently deliver technical presentations internally and externally
• Deliver training on solutions and provide product support to channel partners and internal stakeholders
• Create internal design configuration documentation including network diagrams with technical explanations
• Work with Product Management and Engineering to provide feedback on issues with current products and provide input around new products
• Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
• Perform technical development for solutions as part of a design and development framework
• Able to understand business drivers and risks involved to the customer
• Sell technical solutions to the customer with professionalism and enthusiasm
• Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI's
• Create technical demos and enable product sellers.

Travel:
up to 50% travel

If interested, share resume on or whatsapp me on

Recruit Ref: L

Posting Date:

LIEBHERR-SINGAPORE PTE LTD.

DIVISION: TOWER CRANES DIVISION TECHNICAL ADVISOR

REPORTS TO:

HEAD OF TOWER CRANE DIVISION – HONG KONG / HEAD OF CUSTOMER SERVICE

POSITION SUMMARY:

The Technical Advisor will provide customer service and support to LSI Tower Crane customers along with LSI TC Service Engineer and Manager. The successful incumbent will act as the first point of contact for all technical questions, inquiries and problems related to the equipment, with an objective to troubleshoot with first step resolution.

RESPONSIBILITIES/DUTIES:

• Coordinate with internal and external parties to dispatch workers, work crews, equipment, or service vehicles to appropriate location according to customer requests, specifications or needs, using relevant Apps and Website or phone call.
• Provide technical information and documentation to sales, service, customers and training.
• Supply internal and external customers with detailed information regarding crane operation and functions. In addition, the incumbent is required to prepare technical reports, spare parts proposals, assist and co-ordinate all technical matters between the division and customers.
• Contact customers to respond to inquiries or to notify them of modifications, investigation results and any planned adjustment. Analyzes problems and propose/implement detailed technical solutions.

EXPERIENCE/EDUCATION:

• At least five (5) years related experience and/ or training in repair and maintenance of relevant equipment; orequivalent combination of education and experience.
• Diploma in Electrical Engineering or Mechatronics and expert knowledge of hydraulic, electrical and mechanical system is of advantage.
• Ability to read, interpret and elaborate the schematic logic and control drawings functionality in a simplified manner. Experience with PLC controls of cranes systems is of advantage
• High level of professionalism, and ability to multi-task while completing work in a competent and professional manner.
• Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings.
• Good analytical skills and ability to read, interpret and explain schematics, work independently and possess initiatives
• Strong communication skills – ability to share complex information in clear and concise manner. Communicate well both in written and spoken English
• Valid local driver's license is required
• Able to travel overseas

ADDITIONAL REQUIREMENTS:

• Willingness to work a flexible schedule and may require working overtime if situation dictates.
• Willingness and ability to travel within the assigned region as needed.

We operate on a 5-days workweek and offer attractive salary with comprehensive benefits package to the right candidate. Location in Ping Che, Fanling, New Territories. Interested parties please send resume expected salary and enclose supporting testimonials and certificates to email

Industry:

Building / Construction

Job Category / Function:

Building / Architectural (Building / Construction / QS)

Building / Architectural (Others)

Engineering (Electrical / Electronic)

Engineering (Building / E&M)

Engineering (Others)

Job Position Level:

Middle

Employment Term:

Full Time

Min. Edu. Level Req:

Diploma

Minimum QF Level attained:

-

Total Working Exp:

5

Salary(HKD):

• (Monthly)

Benefits:

5-Day Work

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

About Broadridge
Broadridge Financial Solutions (NYSE: BR) is a global fintech leader, delivering advanced technology-driven solutions to the financial services industry. With a presence in over 90 countries and more than 50 years of experience, Broadridge helps clients transform their businesses and drive growth. Our innovative, client-focused culture empowers our talented teams to deliver efficiency, insight, and security to organizations around the world.

Role Overview
We are looking for an experienced Technical Product Support Analyst to manage our post-trade operations and resolve complex business and technical issues for our Hong Kong clients. In this role, you will act as the escalation point for product-related support, oversee enhancement delivery, and serve as a key liaison between clients, internal product teams, and technical experts across APAC.

This position requires strong problem-solving skills, solid experience in post-trade operations, and the ability to communicate effectively with stakeholders in a fast-paced financial services environment.

Key Responsibilities
Technical & Business Support

• Serve as the primary support contact for Hong Kong-related product issues, ensuring timely resolution and stakeholder updates.
• Troubleshoot complex system and application problems, coordinating with technical teams in Asia Pacific.
• Apply, test, and verify product patches before deployment to UAT or production.
• Monitor system health, perform root cause analysis, and recommend preventive measures.

Product Enhancements & Delivery

• Gather and interpret client requirements for new features or changes in the HK market context.
• Prepare functional and/or technical specifications with clear documentation.
• Oversee development, testing, and deployment of product enhancements.
• Lead client support during User Acceptance Testing (UAT) and ensure smooth go-live execution.

Client & Stakeholder Engagement

• Build strong relationships with key clients and internal teams.
• Participate in regular client meetings, provide progress updates, and follow up on agreed actions.
• Act as a trusted advisor to clients on system capabilities, enhancements, and operational best practices.

Your Profile

• 5+ years of experience in technical product support, business analysis, or systems implementation
• within financial services or fintech.
• Bachelor's degree in computer science, engineering, finance/business, or a related field.
• Strong knowledge of Hong Kong financial market operations (securities, clearing, settlements, etc.).
• Strong SQL skills for data investigation and reporting.
• Ability to read and understand Java or C code for troubleshooting purposes.
• Proven troubleshooting experience across application and data layers.
• Solid understanding of system/application support processes, with experience in patch management, testing, and release coordination.
• Proven track record of managing client-facing projects or support cases from initiation to resolution.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills in English; proficiency in Cantonese and/or Mandarin is highly desirable.
• Basic Linux navigation and familiarity with shell scripting is a plus.

What You'll Gain

• Opportunity to support mission-critical Hong Kong market systems for leading financial institutions.
• Global and regional exposure and collaboration with teams in Hong Kong, India, and Japan.
• Client-facing role with high visibility to senior stakeholders.
• A collaborative culture that values problem-solving, accountability, and professional growth

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone's unique perspective.

We are looking for a proactive and customer-focused Product Support Executive to join our team.

Responsibilities:

• Serve as the first point of contact for customer inquiries and product-related issues.
• Provide prompt and accurate support via phone and email
• Responsible for working closely with product team achieving both company sales target.
• To handle customers' inquiry including License quotation, order processing and order cancellation etc.
• Backup for Product Manager
• To perform other related administrative duties

Requirements:

• Diploma or Degree in Business, IT, or related field.
• 1–2 years of experience in customer support, technical support, or product-related roles.
• Strong communication and interpersonal skills.
• Problem-solving mindset with attention to details
• Ability to work independently and as part of a team.

We are looking for a proactive and customer-focused Product Support Executive to join our team.

Responsibilities:

• Serve as the first point of contact for customer inquiries and product-related issues.
• Provide prompt and accurate support via phone and email
• Responsible for working closely with product team achieving both company sales target.
• To handle customers' inquiry including License quotation, order processing and order cancellation etc.
• Backup for Product Manager
• To perform other related administrative duties

Requirements:

• Diploma or Degree in Business, IT, or related field.
• 1–2 years of experience in customer support, technical support, or product-related roles.
• Strong communication and interpersonal skills.
• Problem-solving mindset with attention to details
• Ability to work independently and as part of a team.

It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who will you be working with?
You will work closely with transversal departments within Project Managers, Design Team, Engineering Team and Field Service Team as well with Wabtec teams in APAC region and Europe. You will assist in operations and maintenance issue, troubleshooting and problem solving as required.

How will you make a difference?
The Product Support Technical Coordinator will lead digital transformation initiatives, manage a team of Field Service Technicians, and collaborate with cross-functional teams both locally and internationally.

Building on your electrical and mechanical experience, preferably in a railway environment or related industries, you will interface directly with customers, propose innovative solutions, and implement data-driven strategies to optimize our maintenance services.

What will your typical day look like?

• Develop and communicate clear technical instructions for installed products, with a focus on Platform Screen Doors.
• Spearhead the digitization of Field Service operations, improving data collection for interventions, repairs, and follow-up actions.
• Manage a specialized team of Field Service Technicians focused on maintenance improvements; monitor and report on their performance.
• Identify, propose, and implement cost-effective improvements to maintenance services, collaborating with relevant managers to execute organizational changes.
• Collaborate with local and international Engineering teams to enhance data-driven maintenance capabilities.
• Contribute to data-driven projects aimed at improving service offerings.
• Establish and oversee Key Performance Indicators (KPIs) to objectively assess performance, proposing and implementing changes to maximize efficiency and reduce costs.
• Liaise with customers to coordinate work, communicate changes, generate reports, and actively participate in meetings and project activities.
• Enforce and maintain data governance to ensure data accuracy, quality, stored and shared in a standardized and secure manner
• Support and build a data-driven culture, enable data-driven decision making by providing training and support to Field Service Technicians

What do we want to know about you?

• Fluency in English (written and verbal)
• Chinese language skills (optional, but advantageous)
• Bachelor's degree in engineering, Computer Science, Information Systems, Data Science or related disciplines
• Field Service or Project site experience in E&M or related industrial fields.
• Strong IT skills. Good understanding of Internet technologies and capabilities is a must. Coding ability is not required but could be advantageous.
• Railway industry experience or knowledge (preferred)
• Team management experience and excellent collaboration skills are required.
• Strong attention to detail and ability to create clear documentation and presentations.
• Solid knowledge of electrical and/or mechanical engineering and industrial systems
• Data interpretation skills, including report and graph creation0
• Ability to work independently and communicate technical concepts effectively to diverse audiences
• Problem-solving aptitude and commitment to continuous learning (technical and operational)
• Work on site (railway stations or depots) may be required from time to time for training, troubleshooting or implement operational changes.
• Travel outside HK may be required occasionally.

Preferred Skillsets / Experience:

• Asset management, maintenance cycle
• Data governance
• Six Sigma approach (DMAIC)
• Root Cause Analysis (Data Driven)
• Effective communication skills

"We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant"
Who are we?
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more

Our Commitment to Embrace Diversity:
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We are looking for a proactive and customer-focused
Product Support Executive
to join our team.

Responsibilities:

• Serve as the first point of contact for customer inquiries and product-related issues.
• Provide prompt and accurate support via phone and email
• Responsible for working closely with product team achieving both company sales target.
• To handle customers' inquiry including License quotation, order processing and order cancellation etc.
• Backup for Product Manager
• To perform other related administrative duties

Requirements:

• Diploma or Degree in Business, IT, or related field.
• 1–2 years of experience in customer support, technical support, or product-related roles.
• Strong communication and interpersonal skills.
• Problem-solving mindset with attention to details
• Ability to work independently and as part of a team.

TCM Healthcare (London) Ltd

Established in 1998. Import and wholesales wide rage of pharmaceutical & medical supplies. Supply to Manufacturers, Hospitals, Universities, Laboratories and Retail Pharmacies in Hong Kong & Macau.

Job Summary:

We are a growing medical device distributor looking for a Field Service & Installation Technician to join our technical support team.

You will be responsible for installing, setting up, and maintaining medical equipment such as medical refrigerators, centrifuges, and lab instruments in our showroom and at customer sites (e.g. clinics, hospitals, pharmacies).

Key Responsibilities:

Deliver, install, and set up medical equipment at showroom and customer locations

Replace spare parts and perform minor repairs or maintenance tasks

Assist in product testing, calibration, and demonstration to clients

Perform basic troubleshooting and report technical issues

Keep the showroom equipment clean, safe, and operational

Maintain service records and coordinate with the service manager

Occasionally assist warehouse staff with equipment movement or packing

Requirements:

Certificate / diploma in mechanical, electrical, or biomedical engineering preferred

Hands-on experience with installation or technical servicing is a plus

Basic knowledge of tools and small repair work

Responsible, honest, and physically fit

Good command of Cantonese; basic English preferred

Able to work independently and follow instructions

Salary & Benefits:

Monthly Salary: HKD $14,000 – $17,000 (depending on experience)

5 day work week

Bank Holiday

On-the-job training provided

MPF, annual leave, and performance bonus

Friendly team and stable working environment

How to Apply:

Please email your full CV, expected salary, and available start date to:

(email redacted, apply via Company website) or WhatsApp Enquiries:

(All personal data collected will be used for recruitment purposes only.)

Full-time