What Jobs are available for Technical Associate in Hong Kong?

Position Type
Full time

Type Of Hire
Experienced (relevant combo of work and education)

Education Desired
Bachelor of Computer Science

Travel Percentage
1 - 5%

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you~ Are you FIS?

About The Role
FIS is looking for an Associate Technical Project Manager who will manage exchange gateway products (Order Sending gateways and Market Data gateways) of some exchanges as a Product Owner. He/she will manage regular internal technology upgrades and exchange driven changes as projects.

What You Will Be Doing

• To monitor for the exchange changes, which could be protocol change, specification change, changes to the supported financial asset classes, electronic trading feature change, market data dissemination feature change, etc. Learn and understand every change, track it throughout the whole change life cycle. During such, assess impacts to the gateway products we manage, and communicate them well to all stakeholders
• To specify the functional requirements as a Product Owner, and to lead the scrum teams to get the function requirements delivered in a timely manner as a Project Manager.
• As well, to manage the project stakeholders that may include our product management teams, client servicing teams, professional service teams, and our clients
• To manage (plan, kickoff, communicate, track and monitor, measure results) projects from the beginning to complete delivery and implementation on client side

What You Will Need

• 2 to 5 years of experience in project management (agile methodology) or financial software development
• Minimum bachelor's degree
• Speaking fluent (or even native) Putonghua so that he/she can take care of all day-to-day businesses and communications with exchanges from Mainland and Taiwan
• Reading and writing Mandarin very well, as exchanges from Mainland and Taiwan regions publish documents in Mandarin only. Candidates are expected to be able to read and write emails in Mandarin too
• Speaking fluent English, in order to take care of the day-to-day business and communications/collaborations with our offshore development teams from different countries
• Strong financial market knowledge on front office trading processes, on various financial asset classes no matter electronically tradable or not, their specialties, functionalities, and workflows
• Knowledge on middle office processes and back-office processes is a value-add
• Solid experience in dealing with exchange market data feeds, and/or order routings
• Technical background is required because that will help communications between the business and the development teams and sometimes to the clients' IT teams
• Capable of management multiple projects in parallel, very good time management in between all parallel projects so that stakeholders won't see any misses in any project management stages
• Good speaker in other languages is a value-add
• A good collaborator

What We Offer You
At FIS, you can learn, grow and make an impact in your career. Our benefits include~

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

ERM in Hong Kong is seeking candidates to help grow the business in the field of Process Safety, Data Analysis, Risk and Reliability Assessment and Safety Management with the potential to become one of our top consultants. The successful candidate will provide technical expertise in data analysis, hazard identification and risk assessment studies (including HAZID, HAZOP, SIL, QRA, and RAM studies) for process plants in the field of oil and gas (including offshore), refinery, chemicals and petrochemicals. The position also requires an energetic candidate who is motivated to travel on a regular basis.

Candidates may also have relevant experience in the following area(s):

• Data analysis using python, R, etc.
• Reliability assessment
• Computation Fluid Dynamics (CFD)
• Safety related studies (HAZID, HAZOP, QRA. etc.)

REQUIREMENTS:

• Degree in Chemical / Mechanical, preferably with a post-graduate qualification with modelling experience, from a reputable university in chemical / mechanical engineering
• 1 year relevant experience in risk assessment or design safety engineering; and in plant operations or process design. Fresh graduates are also welcome to apply
• Strong data management, analytical and numerical skills
• Excellent communication & presentation skills and academic qualifications
• Excellent English and Mandarin language skills, both spoken and written
• Motivated to travel on a region wide and worldwide basis regularly to meet client needs; (Travel may be extensive on some projects)
• Candidates must be motivated, independent individuals with initiative, who can work autonomously and are committed to delivering the highest quality services to our clients
• Candidates are eligible to apply for chartered engineer with international professional associations such IChemE, etc. for further professional development.

Who We Are:
As the world's leading sustainability consulting firm, ERM is uniquely positioned to contribute to the environment and society through the expertise and energy of our employees worldwide. Sustainability is what we do, and is at the heart of both our service offerings and how we operate our business. For our people, our vision means attracting, inspiring, developing and rewarding our people to work with the best clients and on the biggest challenges, thus creating valuable careers. We achieve our vision in a sustainable manner by maintaining and living our ERM values that include Accountability, Caring for our People, Client Focus, Collaboration, Empowerment, and Transparency.
ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status or disability status.

Thank you for your interest in ERM.

Candidates may be invited to complete an online assessment as part of our recruitment process. All personal information will be handled confidentially and in compliance with data protection laws.

About the client

Our client is one of the world's largest networks of professional services firms, operating as a global alliance of independent public accounting and advisory organizations.

About the role

· Assist the director of the audit technical team of the Department in upholding the quality of the firm's engagements

· Provide in-house advice on IAASB/HKICPA professional pronouncements and their implementation

· Perform quality assurance reviews

· Responsible for developing and maintaining audit tools, forms and templates

· Support and conduct assurance training programmes

· Be committed to act with the firm's core values and competency expectations

Requirements

· Degree holder or above in Accounting, Finance or other relevant disciplines

· Qualified member of HKICPA or equivalent leading professional accountants institutes

· A minimum of 8 years' relevant working experience for Senior Manager and a minimum of 10 years' relevant experience for Principal

· Proficient in assurance standards and financial reporting regulatory environment in Hong Kong

· Solid experience in quality assurance review is a definite advantage

· Experience in delivering professional and technical training is a plus

· Held senior position in sizable professional accounting firm or regulatory organisation of the accounting profession

· Strong analytical, problem-solving skills and critical thinking

· Good interpersonal skills and teamwork. Self-motivated, independent, and able to work well under pressure with the ability to understand and assess significant volumes of information quickly and identify potential auditing concern.

· Good interpretation and communication skills, able to explain assurance and auditing issues clearly

· Excellent command of writing, conversation and presentation skills both in English and Chinese including Cantonese and Putonghua

Click "Apply * *Now* *" to apply for this position or call Dicky Cheung at for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

A Global Insurance Firm are looking for a Technical Support Specialist to join their team

This role will join the APAC wide team and you will be working on a variety of operation enhancements, provide Tier 1 and Tier 2 technical support for Amazon Connect and related telephony systems.

Requirements:

• Hands-on experience with Amazon Connect is mandatory
• 2+ years of experience in technical support or IT helpdesk roles, preferably in a contact center environment.
• Strong problem-solving skills and ability to work independently in a fast-paced environment.
• Excellent communication skills and a customer-first mindset.

Preferences:

• AWS services (Lambda, S3, CloudWatch), and telephony systems are preferred
• AWS certification (e.g., Cloud Practitioner or Solutions Architect)
• Insurance experience

Technical Support

Location: Hong Kong (Onsite)

Department: Marketing & Commercial

Type: Full-Time

Report to: CMO

We are seeking Technical Support to deliver technical expertise for our immersive streaming technology. The ideal candidate will develop deep product expertise and provide technical support throughout the entire customer lifecycle. This role requires exceptional communication skills, technical aptitude, and a passion for translating technology into clear value propositions and solutions that enable customer success in the metaverse space.

Key Responsibilities:

Product Expertise, Technical Support & Market Intelligence

• Provide technical expertise during the entire customer journey, including product demos, and technical support
• Develop comprehensive knowledge of our immersive streaming technology, becoming the go-to expert for product capabilities, technical specifications, and competitive differentiation
• Collaborate with R&D to understand product roadmaps and communicate market requirements back to the development team
• Translate technical product capabilities into clear benefits and value propositions for market needs
• Create product content, including technical documentation, product guides and solution architectures.
• Create and deliver product training for internal teams to ensure consistent messaging and technical understanding

Job Requirements:

Education & Professional Experience

• Bachelor's degree in Computer Science, IT, Engineering, or related field
• Minimum 3 years of experience in the IT / Technology industry
• Experience in SaaS / PaaS, Cloud, developer tools or immersive tech is highly valued

Technical & Industry Knowledge

• Hands-on knowledge of product implementation cycles and technical onboarding processes
• Proficiency in computer operating systems, including Linux installation/basic configuration and Windows environment management
• Experience with MySQL and other relational database products
• Experienced in the installation and configuration of Redis, well-versed in its basic concepts and operational commands, and capable of making reasonable configurations and optimizations based on requirements.
• Practical knowledge of Nginx configuration and administration
• Solid understanding of networking concepts and ability to diagnose common network issues
• Development experience in Java, C++, Android, iOS, or Vue is preferred
• Experience with virtualization, disaster recovery, or storage solutions is preferred

Skills & Attributes

• Technical aptitude with excellent communication skills to bridge technical and business requirements
• Exceptional communication skills with the ability to translate technical information into compelling narratives
• Collaborative mindset with the ability to work effectively across multiple departments
• Business fluency in English; additional languages are a plus

Application:

Interested candidates can apply with your resume, including current and expected salary package.

Data Privacy Notice

All data received will be used for recruitment purposes only.

Job Responsibilities:

• Prepare specification and drawing submission
• Conduct on-site instruction of wiring and installation
• Perform on-site maintenance, Testing & Commissioning works of CCTV system
• Conduct operation and maintenance training to end users
• Assist project management work by liaising with contractors and consultants

Job Requirements:

• Working experience in CCTV system will be an advantage
• Proficient in Autodesk AutoCAD and Microsoft Office
• Good command in spoken and written in Cantonese and English
• Self-motivated, problem solving, responsible, independent, strong interpersonal skills and team player
• Candidates with less qualification can be considered as Assistant Field Service Engineer

Location

Hong Kong

Business Area

Sales and Client Service

Ref #

Description & Requirements
Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across 150 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?
You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to address clients' connectivity requirements, lead the installation of Bloomberg Terminals, as well as coordinate closely with a variety of internal teams to deliver access to the Bloomberg infrastructure. You will resolve technical issues and proactively maintain Bloomberg performance to the utmost level, which will include circuit usage and network performance.

You need to be a confident and well-organized communicator, responsible for handling key accounts while regularly liaising with market data and technology personnel, in addition to telecommunication providers, service vendors and a variety of internal partners to ensure the highest quality of service to our customers.

If you wish to be involved in an exciting, fast-paced and challenging role that allows you to fully utilize your communication, technical and project coordination skills while gaining insight into the global financial markets, then this may be the opportunity for you.

We'll Trust You To

• Support technical issues and inquiries regarding the Bloomberg Terminal software, hardware offerings and network connectivity
• Engage with internal and external partners to resolve service issues
• Coordinate installation and maintain customers' connectivity to Bloomberg's network
• Work proactively with clients to implement recommended hardware and network infrastructure strategies to improve their experience with Bloomberg's products and services
• Lead and coordinate multiple concurrent projects with stakeholders to meet project deadlines within service quality

You'll Need To Have

• Minimum 1 year of working experience in technical support for internal or external clients
• Working experience in more than one of the following: Network technologies (e.g., TCP/IP, UDP, RIP v2, BGP) and topology, PC hardware, operating systems (Linux, Windows, Mac OS), and software suites (e.g., MS Office)
• Business proficiency in English and Cantonese or Mandarin to support clients in these markets
• Experience in multitasking within a high-volume environment with simultaneous projects and tasks
• Demonstrable experience of coordinating with multiple teams to meet deadlines
• Flexibility to accommodate occasional evening & weekend work (time off in lieu)
• Demonstrated continuous career growth within an organisation
• Bachelor's degree or degree-equivalent qualifications

We'd Love To See

• CompTIA A+, NET+ or CCNA certification
• Experience with telecommunications lines, basic network design and security
• Experience with FIX protocol
• Exposure to vendor cloud technology e.g. AWS, Azure
• Experience with setting up & troubleshooting virtual environments (VMware, Citrix, etc.)
• Ability to communicate effectively and negotiate resolutions to difficult scenarios
• Ability in picking up new technologies and concepts quickly

If This Sounds Like You
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Job Responsibility

• Provide helpdesk support and troubleshoot technical issues within the Windows environment
• Provide technical support on projects, including installation, change and maintenance to ensure the efficient implementation of services
• Perform software and hardware upgrades and deployments
• Maintain deliverable quality standards, proactively identify and resolve problems for optimal end-user satisfaction
• Basic network equipment and administration of Microsoft Windows server is required
• Maintain IT hardware asset and software inventory
• Identify and suggest possible improvements to the procedure

Job Requirement

• Higher Diploma or above in Information Technology / Computer Science or equivalent
• At least 5 years relevant experience in helpdesk support
• MTA is preferred, MCSA/MCSE will be an added advantage
• Familiar with Microsoft applications, MS Windows, MS Exchange and Network operations
• Experience on IT project coordination is highly preferable
• Knowledge in M365 and iOS/Android device will be added advantage
• Good communication skill
• High integrity, self-motivated and customer-focused attitude

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Job Responsibilities

• Responsible to IT helpdesk.  Provide technical support service to the staff in Hong Kong, including staff PC, notebook and relevant technical equipment related to business operations. Response to and handle user request on technical support.
• Manage equipment assets, manage inventory, maintain PC and technical equipment. Perform technical equipment installation, configuration, changes and withdrawal for staff movement and changes to maintain individual company technical assets and equipment protection.
• Coordinate with IT vendors and users on IT services. Handle payment bills and execute reimbursement processes.
• Support individual company conference equipment, email system, VPN, anti-virus software, staff system accounts, etc.
• Formulate and execute technology refresh plan of staff equipment to ensure the required work efficiency and security level are maintained.
• Comply with Security policy, Audit requirements, Regulatory requirements, and relevant Company policies and procedures when carrying out all duties.
• Identify and mitigate risk detected in area of work.  Report promptly on incidents.

Job Requirements

• Bachelor's degree, associate degree or higher diploma in Information Technology, Computer Science or relevant disciplines.
• 2+  years experience in IT helpdesk or technical support.
• Strong in PC, notebook and technical equipment support.
• Knowledge and experience on Windows, familiar to additional OS, like Linux, MacOS, is preferable.
• Candidate with more experience will be considered for senior positions.
• Good team player, good communication skills with internal users and solution vendor.
• Good command of Cantonese, English and Mandarin.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Please send your full resume both in English and Chinese stating present and expected salary to Human Resources Manager by clicking APPLY NOW.

All data provided will be treated in the strictest confidence and used only for recruitment related purposes. All applications will be destroyed after 6 months of submission.

Only short listed candidates will be contacted.