62 Technical Infrastructure jobs in Hong Kong

Network Infrastructure Service Engineer

iSoftStone

Posted 7 days ago

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Job Description

4 days ago Be among the first 25 applicants

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iSoftStone is seeking a Network Infrastructure Service Engineer to join our team in Hong Kong!

Responsibilities:

  • System support and enhancement
  • Maintenance of firewall equipment

Qualifications:

Experience in network and security infrastructure technical support in at least two of the following areas:

  • Programming/Scripts language i.e. shell scripts, Python
  • Automation: Shellscript, Ansible, Robotic Process Automation Tools
  • System support and enhancement
  • Network routers and Layer 2/3 switches
  • Network firewall appliances
  • WAF, IPS, Load balancer, Global Traffic Manager
  • Network monitoring: PRTG, ELK and ongoing support
  • Network scripting
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

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Network Infrastructure Service Engineer

Kowloon, Kowloon iSoftStone

Posted 3 days ago

Job Viewed

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Job Description

4 days ago Be among the first 25 applicants

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iSoftStone is seeking a Network Infrastructure Service Engineer to join our team in Hong Kong!

Responsibilities:

  • System support and enhancement
  • Maintenance of firewall equipment

Qualifications:

Experience in network and security infrastructure technical support in at least two of the following areas:

  • Programming/Scripts language i.e. shell scripts, Python
  • Automation: Shellscript, Ansible, Robotic Process Automation Tools
  • System support and enhancement
  • Network routers and Layer 2/3 switches
  • Network firewall appliances
  • WAF, IPS, Load balancer, Global Traffic Manager
  • Network monitoring: PRTG, ELK and ongoing support
  • Network scripting
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at iSoftStone by 2x

Get notified about new Network Services Engineer jobs in Kowloon, Hong Kong SAR .

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Vice President, Network Infrastructure

Chong Hing Bank Limited

Posted 10 days ago

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Job Description

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1 week ago Be among the first 25 applicants

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Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group, one of the largest state-owned enterprises in Guangzhou, in 2014. In recent years, the Bank has been actively expanding its business in Hong Kong, Macau and Mainland China. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us.

Responsibilities

  • Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
  • Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
  • Implement new solutions and improve resilience of the current environment
  • Secure network systems according to IT security policy
  • Participate in project management implementation process
  • Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
  • Undertake data network fault investigations in local and wide area environments
  • Report network operational status by gathering and prioritizing information and managing projects
  • Upgrade data network equipment to the latest stable patch releases on regular basis
  • Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
  • Keep close communication with customers via email and phone for initial requirement capture.
  • Perform helpdesk hotline support (if required)

Requirements

  • University graduate in Computer Science or Information Technology related disciplines
  • Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
  • Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
  • Experience to support VDI or Huawei SDN is an advantage
  • Self-initiated to deliver excellent services
  • Ability to work independently and under pressure with integrity
  • Positive attitude with high sense of responsibility and can-do spirits
  • Good analytical & communication skills

We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK , or by clicking Apply Now. Please quote reference on your application. Information provided will be treated in strict confidence and only be used for recruitment purposes. Personal data of unsuccessful applications will be destroyed 24 months after the completion of the recruitment and selection exercise.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Other
Job function
  • Job function Finance and Information Technology
  • Industries Banking

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VP, Specialist, Data Management & Governance VP, Specialist, Data Management & Governance VP, IT Audit - Global Bank (Team leading role) VP, Information Technology Audit (Internal Audit Division) Associate Vice President – IT Audit (Internal Audit Department)

Wan Chai District, Hong Kong SAR 3 months ago

Manager to VP, Internal Audit (IT Audit) VP/ED – Intermediary Sales, International Fund House Network Management - Network Client Consulting - Vice President VP – Compliance IT Project Manager / Business Analyst Global Banking & Markets, Credit & Mortgages Sales, Vice President, Hong Kong

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Vice President, Network Infrastructure

Hong Kong, Hong Kong Chong Hing Bank Limited

Posted 3 days ago

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Job Description

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1 week ago Be among the first 25 applicants

Join to apply for the Vice President, Network Infrastructure role at Chong Hing Bank Limited

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Founded in 1948, Chong Hing Bank is a well-established commercial bank in Hong Kong with a network of more than 40 branches and sub-branches. The Bank became a member of Yuexiu Group, one of the largest state-owned enterprises in Guangzhou, in 2014. In recent years, the Bank has been actively expanding its business in Hong Kong, Macau and Mainland China. To cope with the Bank's rapid growth, we are now inviting high calibre candidates to join us and develop successful careers with us.
Responsibilities

  • Perform 7 x 24 support, administration and implementation on IT network (data & voice) and security systems of the bank according to defined policies, processes and procedures
  • Follow change control procedure to execute the network change but not limited to configure routing and switching equipment, hosted IP voice services and firewalls in a timely manner
  • Implement new solutions and improve resilience of the current environment
  • Secure network systems according to IT security policy
  • Participate in project management implementation process
  • Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with Network Team Lead on network optimization
  • Undertake data network fault investigations in local and wide area environments
  • Report network operational status by gathering and prioritizing information and managing projects
  • Upgrade data network equipment to the latest stable patch releases on regular basis
  • Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
  • Keep close communication with customers via email and phone for initial requirement capture.
  • Perform helpdesk hotline support (if required)
Requirements
  • University graduate in Computer Science or Information Technology related disciplines
  • Minimum 5 years relevant experience in infrastructure administration and support, preferably in financial institution
  • Familiar with the following platforms / systems : LAN & WAN, Telephony Systems, Network Monitoring Tools and Security Products (e.g. Cisco routers, Cisco/Huawei switches, Avaya PABX, WFO, Checkpoint/Juniper/Cisco Firewalls/F5 Load Balancer)
  • Experience to support VDI or Huawei SDN is an advantage
  • Self-initiated to deliver excellent services
  • Ability to work independently and under pressure with integrity
  • Positive attitude with high sense of responsibility and can-do spirits
  • Good analytical & communication skills
We offer competitive remuneration package and promising career opportunities to the successful candidates. Interested parties, please send full resume with current & expected salary and the date of availability to The HR Division, G.P.O. Box 2535, HK , or by clicking Apply Now. Please quote reference on your application. Information provided will be treated in strict confidence and only be used for recruitment purposes. Personal data of unsuccessful applications will be destroyed 24 months after the completion of the recruitment and selection exercise. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Other
Job function
  • Job function Finance and Information Technology
  • Industries Banking

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VP, Specialist, Data Management & Governance VP, Specialist, Data Management & Governance VP, IT Audit - Global Bank (Team leading role) VP, Information Technology Audit (Internal Audit Division) Associate Vice President – IT Audit (Internal Audit Department)

Wan Chai District, Hong Kong SAR 3 months ago

Manager to VP, Internal Audit (IT Audit) VP/ED – Intermediary Sales, International Fund House Network Management - Network Client Consulting - Vice President VP – Compliance IT Project Manager / Business Analyst Global Banking & Markets, Credit & Mortgages Sales, Vice President, Hong Kong

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Infrastructure Technical Consultant - Insurance

Michael Page

Posted today

Job Viewed

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Job Description

Infrastructure Technical Consultant - Insurance

Join to apply for the Infrastructure Technical Consultant - Insurance role at Michael Page

Infrastructure Technical Consultant - Insurance

3 days ago Be among the first 25 applicants

Join to apply for the Infrastructure Technical Consultant - Insurance role at Michael Page

  • Cutting-edge technologies within the insurance industry.


  • Large Organisation Exposure
  • Cutting-edge technologies within the insurance industry.


About Our Client

Our client is a leading life insurance and financial services provider headquartered in Hong Kong. It has grown to become the largest publicly listed life insurance group in the Asia-Pacific region. The company operates in 18 markets across Asia, offering a wide range of products including life, health, and accident insurance, as well as retirement planning and wealth management solutions.

Job Description

  • Lead the end-to-end execution of multiple infrastructure projects, ensuring alignment with business goals and technical standards.
  • Collaborate with cross-functional teams to deliver on-premises infrastructure initiatives, including:
    • Server and storage hardware refresh projects
    • Data Center consolidation and migration
    • Infrastructure upgrades and modernization
  • Provide technical leadership and hands-on support throughout the project lifecycle-from planning and design to implementation and post-deployment support.
  • Conduct system assessments, capacity planning, and performance tuning.
  • Ensure compliance with security, risk, and governance standards.
  • Prepare and maintain technical documentation, including architecture diagrams, configuration guides, and operational procedures.

The Successful Applicant

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum 5 years of experience in infrastructure consulting or system engineering roles, with a focus on Open Systems (e.g., UNIX/Linux environments).
  • Proven experience in managing and delivering complex infrastructure projects.
  • Strong understanding of enterprise IT environments, including servers, storage, networking, and virtualization.
  • Hands-on experience with UNIX/Linux systems, including system administration, scripting, and troubleshooting.
  • Familiarity with enterprise storage solutions (e.g., SAN, NAS).
  • Experience with virtualization platforms (e.g., VMware, Hyper-V).
  • Knowledge of data center operations, including power, cooling, and rack management.
  • Proficiency in infrastructure monitoring tools and performance analysis.
  • Understanding of ITIL practices and change management processes.


What's On Offer

  • Opportunity to work in a large organization within the insurance industry.
  • Exposure to cutting-edge technology and innovative projects.
  • Flexibility and valuable industry experience.


Contact: Johnson Choy

Quote job ref: JN-082025-6810321 Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology and Engineering
  • Industries Insurance, Financial Services, and Capital Markets

Referrals increase your chances of interviewing at Michael Page by 2x

Sign in to set job alerts for “Technical Consultant” roles. Senior Technical Manager | HKD 60K - HKD 80K | Inhouse + Perm

Hong Kong SAR HK$30,000.00-HK$40,000.00 2 weeks ago

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FS Consulting - Tech Strategy & Transformation - Temenos - Core Banking - Business Analyst - Hong Kong

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Infrastructure Technical Consultant - Insurance

Hong Kong, Hong Kong Michael Page

Posted today

Job Viewed

Tap Again To Close

Job Description

Infrastructure Technical Consultant - Insurance

Join to apply for the Infrastructure Technical Consultant - Insurance role at Michael Page

Infrastructure Technical Consultant - Insurance

3 days ago Be among the first 25 applicants

Join to apply for the Infrastructure Technical Consultant - Insurance role at Michael Page

  • Cutting-edge technologies within the insurance industry.
  • Large Organisation Exposure
  • Cutting-edge technologies within the insurance industry.
About Our Client
Our client is a leading life insurance and financial services provider headquartered in Hong Kong. It has grown to become the largest publicly listed life insurance group in the Asia-Pacific region. The company operates in 18 markets across Asia, offering a wide range of products including life, health, and accident insurance, as well as retirement planning and wealth management solutions.
Job Description
  • Lead the end-to-end execution of multiple infrastructure projects, ensuring alignment with business goals and technical standards.
  • Collaborate with cross-functional teams to deliver on-premises infrastructure initiatives, including:
    • Server and storage hardware refresh projects
    • Data Center consolidation and migration
    • Infrastructure upgrades and modernization
  • Provide technical leadership and hands-on support throughout the project lifecycle-from planning and design to implementation and post-deployment support.
  • Conduct system assessments, capacity planning, and performance tuning.
  • Ensure compliance with security, risk, and governance standards.
  • Prepare and maintain technical documentation, including architecture diagrams, configuration guides, and operational procedures.
The Successful Applicant
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum 5 years of experience in infrastructure consulting or system engineering roles, with a focus on Open Systems (e.g., UNIX/Linux environments).
  • Proven experience in managing and delivering complex infrastructure projects.
  • Strong understanding of enterprise IT environments, including servers, storage, networking, and virtualization.
  • Hands-on experience with UNIX/Linux systems, including system administration, scripting, and troubleshooting.
  • Familiarity with enterprise storage solutions (e.g., SAN, NAS).
  • Experience with virtualization platforms (e.g., VMware, Hyper-V).
  • Knowledge of data center operations, including power, cooling, and rack management.
  • Proficiency in infrastructure monitoring tools and performance analysis.
  • Understanding of ITIL practices and change management processes.
What's On Offer
  • Opportunity to work in a large organization within the insurance industry.
  • Exposure to cutting-edge technology and innovative projects.
  • Flexibility and valuable industry experience.
Contact: Johnson Choy
Quote job ref: JN-082025-6810321 Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology and Engineering
  • Industries Insurance, Financial Services, and Capital Markets

Referrals increase your chances of interviewing at Michael Page by 2x

Sign in to set job alerts for “Technical Consultant” roles. Senior Technical Manager | HKD 60K - HKD 80K | Inhouse + Perm

Hong Kong SAR HK$30,000.00-HK$40,000.00 2 weeks ago

Technical Consultant - GenAI, Oracle Consulting (Contract) HK Technical Solutions Consultant (ManageEngine) Technical Consultant Cybersecurity - Cyber Product company Technical Consultant (Full Stack) - Digital - Hong Kong(314316)

Eastern District, Hong Kong SAR 3 weeks ago

Technical Analyst - Group Chief Information Officer Technical Manager, Logging and Monitoring

Sha Tin District, Hong Kong SAR 2 days ago

Senior Technical Manager, ITSM Solutions Architect

Sha Tin District, Hong Kong SAR 1 week ago

Senior Technical Manager, Platform Engineering

Sha Tin District, Hong Kong SAR 4 days ago

2026 Winter Internship - Technical Consultant Senior Technical Manager, IT Major Incident Communications

Sha Tin District, Hong Kong SAR 1 week ago

Project Manager / Technical Business Analyst - Project Management & Services Technical Business Analyst (Python skills required) Senior Technical Manager, Service Operation Platforms Management

Sha Tin District, Hong Kong SAR 2 weeks ago

Senior Technical Manager, Site Reliability Management

Sha Tin District, Hong Kong SAR 2 weeks ago

FS Consulting - Tech Strategy & Transformation - Temenos - Core Banking - Business Analyst - Hong Kong

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Network Consultant (Network Infrastructure, Security, Wireless)

nextRoles

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

1 month ago Be among the first 25 applicants

  • Work as Network Consultant to work on Network infrastructure projects;
  • Manage team for solution deployments;
  • Handle Network infrastructure migrations;
  • Work closely with Project Managers;

Responsibilities:

  • Work as Network Consultant to work on Network infrastructure projects;
  • Manage team for solution deployments;
  • Handle Network infrastructure migrations;
  • Work closely with Project Managers;

Requirements

Requirements:

  • Degree or above in Computer Science or IT related disciplines;
  • 6 years or above experience in network infrastructure / security / wireless LAN infrastructure;
  • Network experience on Cisco / Juniper / Huawei / H3C / Ruckus / HPE / Fortinet products;
  • Hands-on experience on Cisco / Juniper / Huawei / HPE is preferred;
  • Cisco CCIE / Huawei HCIE Level or equivalent is preferred;
  • Security and WLAN experience may also be considered;
  • Able to work independently;
  • Good command in both spoken English and Chinese;
  • Candidates with more experience may be considered as Senior Network Consultant
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at nextRoles by 2x

Get notified about new Network Consultant jobs in Hong Kong, Hong Kong SAR .

Incident Response Consultant, Cyber Security (English, Mandarin, Cantonese) Network & System Architect / Analyst Senior Consultant - Supply Chain & Network Operations - BJ/SH/SZ Admissions Consultant, U.S. Private Day/Boarding Schools Cyber Engagement Lead, Mandiant Consulting, Google Cloud Network Pre-Sales Manager / Solution Architect (Perm/ Up to 1M) Sustainability Consultant / Assistant Sustainability Consultant Business Transformation Consultant-Digital Change Salaried Partner / Consultant / Associate (Litigation and Dispute Resolution) Consultant/Senior Consultant, Cyber Security (Penetration Testing/ Red Teaming), Technology Consulting (MJ005350) Business Transformation Consultant-HR Reinvention Simmons Adaptive – IP specialist – Fixed Term Contract

Shenzhen, Guangdong, China CN¥7,000.00-CN¥0,000.00 2 years ago

Shenzhen, Guangdong, China CN 5,000.00-CN 0,000.00 1 year ago

Simmons Adaptive – Retail Funds Lawyer – Fixed Term Contract (Senior) Recruitment Consultant - Financial Services

Central & Western District, Hong Kong SAR 1 week ago

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About the latest Technical infrastructure Jobs in Hong Kong !

Network Consultant (Network Infrastructure, Security, Wireless)

Hong Kong, Hong Kong nextRoles

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

1 month ago Be among the first 25 applicants

  • Work as Network Consultant to work on Network infrastructure projects;
  • Manage team for solution deployments;
  • Handle Network infrastructure migrations;
  • Work closely with Project Managers;
Responsibilities:
  • Work as Network Consultant to work on Network infrastructure projects;
  • Manage team for solution deployments;
  • Handle Network infrastructure migrations;
  • Work closely with Project Managers;
Requirements
Requirements:
  • Degree or above in Computer Science or IT related disciplines;
  • 6 years or above experience in network infrastructure / security / wireless LAN infrastructure;
  • Network experience on Cisco / Juniper / Huawei / H3C / Ruckus / HPE / Fortinet products;
  • Hands-on experience on Cisco / Juniper / Huawei / HPE is preferred;
  • Cisco CCIE / Huawei HCIE Level or equivalent is preferred;
  • Security and WLAN experience may also be considered;
  • Able to work independently;
  • Good command in both spoken English and Chinese;
  • Candidates with more experience may be considered as Senior Network Consultant
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at nextRoles by 2x

Get notified about new Network Consultant jobs in Hong Kong, Hong Kong SAR .

Incident Response Consultant, Cyber Security (English, Mandarin, Cantonese) Network & System Architect / Analyst Senior Consultant - Supply Chain & Network Operations - BJ/SH/SZ Admissions Consultant, U.S. Private Day/Boarding Schools Cyber Engagement Lead, Mandiant Consulting, Google Cloud Network Pre-Sales Manager / Solution Architect (Perm/ Up to 1M) Sustainability Consultant / Assistant Sustainability Consultant Business Transformation Consultant-Digital Change Salaried Partner / Consultant / Associate (Litigation and Dispute Resolution) Consultant/Senior Consultant, Cyber Security (Penetration Testing/ Red Teaming), Technology Consulting (MJ005350) Business Transformation Consultant-HR Reinvention Simmons Adaptive – IP specialist – Fixed Term Contract

Shenzhen, Guangdong, China CN¥7,000.00-CN¥0,000.00 2 years ago

Shenzhen, Guangdong, China CN 5,000.00-CN 0,000.00 1 year ago

Simmons Adaptive – Retail Funds Lawyer – Fixed Term Contract (Senior) Recruitment Consultant - Financial Services

Central & Western District, Hong Kong SAR 1 week ago

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Financial Market Infrastructure Services Technical Analyst

Standard Chartered

Posted 10 days ago

Job Viewed

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Job Description

Financial Market Infrastructure Services Technical Analyst

Join to apply for the Financial Market Infrastructure Services Technical Analyst role at Standard Chartered

Job Summary

To provide technical support to all Financial Markets business in Dealing Room for the following applications and services:

  • Desktop Computing Environment
  • Telecom and Trader Voice
  • Market Data and transactional system
  • Dealing Room Infrastructure and Business Continuity Plan

Key Responsibilities

  • Provide 1st and 2nd level technical support for all Financial Markets products and infrastructure (desktop, server, telephony, market data).
  • Manage incidents and changes, including scheduled changes and request provisioning, call logging, and reporting, ensuring adherence to standards and raising dispensations when necessary.
  • Assist in establishing business recovery sites to enable business transactions and monitor exposure during disasters.
  • Enforce global strategies and standards across all Financial Markets locations, ensuring compliance with risk, security, and procedural standards.
  • Conduct risk management, SIP initiatives, and technical audits, maintaining audit readiness and regulatory compliance.
  • Implement and enforce processes, guidelines, and procedures for installation, operation, and support of desktops, servers, network infrastructure, legacy systems, and email systems.
  • Manage vendors and onsite support engineers to ensure a secure, stable, and resilient environment.
  • Support desktop environments, MS Windows, Office, Active Directory, email and messaging applications, telecom, trader voice, and market data systems like Bloomberg and Refinitiv.
  • Maintain Dealing Room infrastructure, including cable infrastructure, electricity capacity, and BCP site readiness.

Other Responsibilities

  • Embed the group's values and perform other duties as assigned, ensuring compliance with local laws and internal policies.
  • Maintain internal controls, contribute to investigations, and ensure compliance with regulations.

Skills and Experience

  • Bachelor's degree in IT, Computer Science, or related fields.
  • Service management skills, proficiency with M365 tools, Windows, and Active Directory.

Qualifications

  • Experience in IT support, operations, and projects within a wholesale banking environment.
  • Knowledge of IT infrastructure supporting banking services, including mainframes, mid-range systems, networking, and telecommunications.
  • Strong communication and customer service skills, knowledge of e-trading tools, and PC/server applications (MCSE preferred).
  • Understanding of IT security policies and project management skills.

Competencies

Action Oriented, Collaborates, Customer Focus, Gives Clarity & Guidance, Manages Ambiguity, Develops Talent, Drives Vision & Purpose, Nimble Learning, Decision Quality, Courage, Instills Trust, Strategic Mindset, Technical Skills.

About Standard Chartered

We are an international bank committed to making a positive difference. We value diversity, inclusion, and strive for excellence in service and innovation.

What We Offer

Competitive salary, benefits, flexible working, wellbeing support, learning opportunities, and an inclusive culture.

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Financial Market Infrastructure Services Technical Analyst

Hong Kong, Hong Kong Standard Chartered

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Financial Market Infrastructure Services Technical Analyst

Join to apply for the Financial Market Infrastructure Services Technical Analyst role at Standard Chartered

Job Summary

To provide technical support to all Financial Markets business in Dealing Room for the following applications and services:

  • Desktop Computing Environment
  • Telecom and Trader Voice
  • Market Data and transactional system
  • Dealing Room Infrastructure and Business Continuity Plan

Key Responsibilities

  • Provide 1st and 2nd level technical support for all Financial Markets products and infrastructure (desktop, server, telephony, market data).
  • Manage incidents and changes, including scheduled changes and request provisioning, call logging, and reporting, ensuring adherence to standards and raising dispensations when necessary.
  • Assist in establishing business recovery sites to enable business transactions and monitor exposure during disasters.
  • Enforce global strategies and standards across all Financial Markets locations, ensuring compliance with risk, security, and procedural standards.
  • Conduct risk management, SIP initiatives, and technical audits, maintaining audit readiness and regulatory compliance.
  • Implement and enforce processes, guidelines, and procedures for installation, operation, and support of desktops, servers, network infrastructure, legacy systems, and email systems.
  • Manage vendors and onsite support engineers to ensure a secure, stable, and resilient environment.
  • Support desktop environments, MS Windows, Office, Active Directory, email and messaging applications, telecom, trader voice, and market data systems like Bloomberg and Refinitiv.
  • Maintain Dealing Room infrastructure, including cable infrastructure, electricity capacity, and BCP site readiness.

Other Responsibilities

  • Embed the group's values and perform other duties as assigned, ensuring compliance with local laws and internal policies.
  • Maintain internal controls, contribute to investigations, and ensure compliance with regulations.

Skills and Experience

  • Bachelor's degree in IT, Computer Science, or related fields.
  • Service management skills, proficiency with M365 tools, Windows, and Active Directory.

Qualifications

  • Experience in IT support, operations, and projects within a wholesale banking environment.
  • Knowledge of IT infrastructure supporting banking services, including mainframes, mid-range systems, networking, and telecommunications.
  • Strong communication and customer service skills, knowledge of e-trading tools, and PC/server applications (MCSE preferred).
  • Understanding of IT security policies and project management skills.

Competencies

Action Oriented, Collaborates, Customer Focus, Gives Clarity & Guidance, Manages Ambiguity, Develops Talent, Drives Vision & Purpose, Nimble Learning, Decision Quality, Courage, Instills Trust, Strategic Mindset, Technical Skills.

About Standard Chartered

We are an international bank committed to making a positive difference. We value diversity, inclusion, and strive for excellence in service and innovation.

What We Offer

Competitive salary, benefits, flexible working, wellbeing support, learning opportunities, and an inclusive culture.

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