53 Technical Service jobs in Hong Kong

Join to apply for the Head of Technical Service role at HK Express

Join to apply for the Head of Technical Service role at HK Express

Get AI-powered advice on this job and more exclusive features.

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

The Head of Technical Service reports directly to the Director of Maintenance and Engineering for AOC issues, and to the HKAR145 Accountable Manager for HKAR145 issues.

• Attend Maintenance & Engineering related meetings as required by Director, Maintenance and Engineering; Review and control Engineering daily data and transpose data into a usable format;
• Notify the Director, Maintenance and Engineering whenever deficiencies emerge which require his/her attention, particularly in respect of technical and the acceptability of standards;
• Manage and ensure the division of Technical Services at HKE is working in compliance with CAD and other pertinent Regulatory Authorities on all engineering matters pertaining to its fleet including but not limited to AD/SB/EO/Mods and all relevant aircraft systems;
• Manage and ensure the division of Engineering Planning at HKE is performing planning of Maintenance requirement on its fleet in accordance with the approved AMS and other Technical Documentation as well as achieving maximum aircraft availability;
• Validate proposed AC Maintenance program changes based on OEM recommendation, Reliability analysis and in service recommendation;
• Manage and monitor the reliability program to ensure that problematic aircraft systems and components are investigated and required actions are taken;
• Monitor technical status of HKE aircraft in terms of AD, Alert SB, AMS;
• Liaise with Flight Operations Fleet Manager(s) for the production and recommendation of Aircraft Flight Manual and Minimum Equipment List revisions and Change sheet to the HKCAD;
• Maintain a high level of co-ordination with Quality Assurance and our 3rd party provider to ensure rapid identification, response and resolution of problems affecting On Time Performances, Safety and Reliability of the Company Aircraft Fleet;
• Lead aircraft induction team to handle aircraft delivery related issues;
• Lead aircraft lease return team to handle aircraft redelivery related issues;
• Oversee HKE’s 3rd party Engineering Provider on areas pertaining to Technical Services, Reliability program, Maintenance Planning, Technical Records and Library;
• Ensure evaluation of Airworthiness Directives, OEM Service Bulletin, HKCAD directives, in-house Technical Services / Reliability recommendations and other publications to determine modifications, inspections, replacements or repairs that will/may be accomplished on the aircraft;
• Ensure creation of in-house publication for any maintenance of aircraft, engines and component;
• Ensure implementation of the Reliability program and direct the submission of the Reliability reports required by the HKCAD;
• Perform and carry out other duties as assigned by the Director of Maintenance and Engineering.
  
  

• Degree or above qualification in Engineering or any related discipline;
• Minimum 12 years of related working experience in aviation engineering, including at least 5 years in Airline’s Technical Services Department or Airline Fleet Technical Management, and 4 years in managerial capacity;
• Experience of working with airworthiness authorities;
• Strong project management skills;
• Aircraft maintenance basic license holder preferable;
• Design Organization experience preferable;
• Effective decision-making skills and willingness of taking responsibility;
• Good command of written and spoken English & Chinese;
• Good communication and interpersonal skills to liaise effectively with people at different levels in between the company and outside parties;
• Flexible and willing to work on different projects.
  
  

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

• Seniority level Director

• Employment type Full-time

• Job function Information Technology
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at HK Express by 2x

Get notified about new Head of Technical Services jobs in Hong Kong, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Head of Technical Service role at HK Express

Join to apply for the Head of Technical Service role at HK Express

Get AI-powered advice on this job and more exclusive features.

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Role Purpose
The Head of Technical Service reports directly to the Director of Maintenance and Engineering for AOC issues, and to the HKAR145 Accountable Manager for HKAR145 issues.

• Attend Maintenance & Engineering related meetings as required by Director, Maintenance and Engineering; Review and control Engineering daily data and transpose data into a usable format;
• Notify the Director, Maintenance and Engineering whenever deficiencies emerge which require his/her attention, particularly in respect of technical and the acceptability of standards;
• Manage and ensure the division of Technical Services at HKE is working in compliance with CAD and other pertinent Regulatory Authorities on all engineering matters pertaining to its fleet including but not limited to AD/SB/EO/Mods and all relevant aircraft systems;
• Manage and ensure the division of Engineering Planning at HKE is performing planning of Maintenance requirement on its fleet in accordance with the approved AMS and other Technical Documentation as well as achieving maximum aircraft availability;
• Validate proposed AC Maintenance program changes based on OEM recommendation, Reliability analysis and in service recommendation;
• Manage and monitor the reliability program to ensure that problematic aircraft systems and components are investigated and required actions are taken;
• Monitor technical status of HKE aircraft in terms of AD, Alert SB, AMS;
• Liaise with Flight Operations Fleet Manager(s) for the production and recommendation of Aircraft Flight Manual and Minimum Equipment List revisions and Change sheet to the HKCAD;
• Maintain a high level of co-ordination with Quality Assurance and our 3rd party provider to ensure rapid identification, response and resolution of problems affecting On Time Performances, Safety and Reliability of the Company Aircraft Fleet;
• Lead aircraft induction team to handle aircraft delivery related issues;
• Lead aircraft lease return team to handle aircraft redelivery related issues;
• Oversee HKE’s 3rd party Engineering Provider on areas pertaining to Technical Services, Reliability program, Maintenance Planning, Technical Records and Library;
• Ensure evaluation of Airworthiness Directives, OEM Service Bulletin, HKCAD directives, in-house Technical Services / Reliability recommendations and other publications to determine modifications, inspections, replacements or repairs that will/may be accomplished on the aircraft;
• Ensure creation of in-house publication for any maintenance of aircraft, engines and component;
• Ensure implementation of the Reliability program and direct the submission of the Reliability reports required by the HKCAD;
• Perform and carry out other duties as assigned by the Director of Maintenance and Engineering.
  

• Degree or above qualification in Engineering or any related discipline;
• Minimum 12 years of related working experience in aviation engineering, including at least 5 years in Airline’s Technical Services Department or Airline Fleet Technical Management, and 4 years in managerial capacity;
• Experience of working with airworthiness authorities;
• Strong project management skills;
• Aircraft maintenance basic license holder preferable;
• Design Organization experience preferable;
• Effective decision-making skills and willingness of taking responsibility;
• Good command of written and spoken English & Chinese;
• Good communication and interpersonal skills to liaise effectively with people at different levels in between the company and outside parties;
• Flexible and willing to work on different projects.
  

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

• Seniority level Director

• Employment type Full-time

• Job function Information Technology
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at HK Express by 2x

Get notified about new Head of Technical Services jobs in Hong Kong, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Technical Service Engineer (Powerplant) role at HK Express

Join to apply for the Technical Service Engineer (Powerplant) role at HK Express

Get AI-powered advice on this job and more exclusive features.

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Role Purpose

• Provide technical support to HKE fleet with day-to-day activities for fleet maintenance requirements
• Technical assistance for in-service powerplant issues
• Manage technical and commercial evaluation to meet the operational and regulatory requirements
• Provide AOG and on-site support
• Interact across Airline departments, vendors and aircraft / Engine manufacturers
• Perform technical and commercial management of all Engine shop visits, Spare Engine issues, all APU shop visits and spare APU issues
• Compile shop visit scope and review shop visit report
• Provide on-site support during engine shop visit
• Review and Evaluate ADs, SBs and other OEM technical documentation
• Develop EOs for the implementation of AD/SB/EA requirement, etc.
• Compile the Task Cards per for AMS tasks
• Analyze the reliability issue of powerplant and recommend changes to RCB to improve/maintain reliability levels
• Support FOP MEL revision change (Powerplant items) review bases on MMEL or other Modification
• Perform oversight on modifications and other ad-hoc projects
• Support projects to induct new and used aircraft onto the Hong Kong register and entry into service
• Performs and carry out other duties the Assistant Manager, Technical Service may assign
  

• Degree or above qualification in Engineering or any related discipline
• Minimum 4 years of related working experience in aviation engineering; Minimum 3 years of related working experience in TS aircraft powerplant system
• Aircraft Maintenance & Engineering License is preferred
• Good command of written and spoken English & Chinese
• Experience of working with airworthiness authorities
• Design Organization experience preferable
  

• Fly anywhere we fly for free with your friends and family to explore the world
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at HK Express by 2x

Wan Chai District, Hong Kong SAR 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago - Be among the first 25 applicants.

Get AI-powered advice on this job and access more exclusive features.

Direct message the job poster from Transfar Chemicals.

Transfar Group is a major business player in Paper Chemicals, Plastic Chemicals, Color Materials, and Phosphine Materials.

1. Develop and provide technical support for the international paper market.
2. Promote the company's paper-making products and establish brand advantages.
3. Assist the business in directing products to the market and promoting key customers.

• Over 5 years of experience in the paper (chemical) industry.
• Fluent in English; priority given to candidates with international paper technology service experience.
• Location: Hangzhou, China; willing to travel abroad for business trips preferred.

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Engineering and Information Technology
• Industry: Chemical Manufacturing

Referrals can increase your chances of interviewing at Transfar Chemicals by 2x.

This job posting appears to be active. No indication that it has expired.

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• Administration on F5 load balance ASM, Fortigate, Paloalto
• Act as the 1st line of Response Team to Network and Security issues and Perform Cyber Defence from intruders’ attacks
• To implement on enhance IT security system from Group requirements
• Support the daily operations of the security section
• Security Implementation on IPS/IDS and firewall
• Handle cyber threat analysis, and anti-DDos service
• Assist on vulnerability assessment and system hardening of corporate systems and provide advisory service from a security perspective on new systems

Requirements

• University degree / Diploma holder in Information Technology or related disciplines
• 3 years or above in IT security management or network design & administration
• Certified in CISSP, CISA, CISM or other recognized certificate is an advantage
• Basic knowledge on security project administration and coordination
• Experience from banking / financial institutions are preferred
• Knowledge in IT risk management or network / firewall administration

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Banking

Referrals increase your chances of interviewing at OCBC by 2x

Get notified about new Technical Services Manager jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 2 months ago

Wan Chai District, Hong Kong SAR 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Technical Service Engineer (Fleet Program) role at HK Express

1 week ago Be among the first 25 applicants

Join to apply for the Technical Service Engineer (Fleet Program) role at HK Express

HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Role Purpose

• Manage the Entry-into-Service (EIS) program for aircraft with both internal and external stakeholders, ensuring compliance with all regulatory and company standards and on-time delivery of the program
• Oversee aircraft production quality and progress, working closely with the manufacturer, on-site manager, and internal stakeholders to ensure the aircraft meets the airline’s quality requirements
• Lead the aircraft delivery process, inspecting the aircraft on-site to ensure it meets the airline’s quality and operational requirements
• Manage Manufacturer’s Specification Change Notice (MSCN) and Specification Change Notice (SCN)
• Manage End-of-Lease (EOL) activities, collaborating with internal departments, lessors, vendors, and authorities to ensure aircraft meet all return conditions specified in lease agreement
• Negotiate with lessors to resolve any technical issues during return process to ensure timely redelivery of aircraft
• Organizing aircraft owner transactions, including CoR changes, owner/lessor information updates, ownership changes, and aircraft novation
• Maintaining an up-to-date fleet summary and ownership information
• Provide support during lease agreement and service agreement negotiations
• Drive continuous process improvements in aircraft induction and lease returns
• Assist with flight manual revisions when required
• Facilitate effective communication and coordination between manufacturers, suppliers, lessors, and internal teams
• Performs and carry out other duties the Assistant Manager, Technical Service may assign
  

• Degree or above qualification in Engineering or any related discipline
• Minimum 5 years of related working experience in aviation engineering; Minimum 2 years of related working experience in fleet management
• Aircraft Maintenance & Engineering License preferable
• Design Organisation experience preferable
• HKAR-183 Organisation Designation Approval experience preferable
• Experience of working with airworthiness authorities
• Good command of written and spoken English & Chinese
  

• Fly anywhere we fly for free with your friends and family to explore the world
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Airlines and Aviation

Referrals increase your chances of interviewing at HK Express by 2x

Get notified about new Technical Service Engineer jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago - Be among the first 25 applicants.

Get AI-powered advice on this job and access more exclusive features.

Direct message the job poster from Transfar Chemicals.

Transfar Group is a major business player in Paper Chemicals, Plastic Chemicals, Color Materials, and Phosphine Materials.

• Develop and provide technical support for the international paper market.
• Promote the company's paper-making products and establish brand advantages.
• Assist the business in directing products to the market and promoting key customers.

• Over 5 years of experience in the paper (chemical) industry.
• Fluent in English; priority given to candidates with international paper technology service experience.
• Location: Hangzhou, China; willing to travel abroad for business trips preferred.

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Engineering and Information Technology
• Industry: Chemical Manufacturing

Referrals can increase your chances of interviewing at Transfar Chemicals by 2x.

This job posting appears to be active. No indication that it has expired.

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

• Administration on F5 load balance ASM, Fortigate, Paloalto
• Act as the 1st line of Response Team to Network and Security issues and Perform Cyber Defence from intruders’ attacks
• To implement on enhance IT security system from Group requirements
• Support the daily operations of the security section
• Security Implementation on IPS/IDS and firewall
• Handle cyber threat analysis, and anti-DDos service
• Assist on vulnerability assessment and system hardening of corporate systems and provide advisory service from a security perspective on new systems

Requirements

• University degree / Diploma holder in Information Technology or related disciplines
• 3 years or above in IT security management or network design & administration
• Certified in CISSP, CISA, CISM or other recognized certificate is an advantage
• Basic knowledge on security project administration and coordination
• Experience from banking / financial institutions are preferred
• Knowledge in IT risk management or network / firewall administration

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries Banking

Referrals increase your chances of interviewing at OCBC by 2x

Get notified about new Technical Services Manager jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 2 months ago

Wan Chai District, Hong Kong SAR 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia.

Headquartered in Hong Kong and trusted by 12000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Customer Support Associate to join our team. As a Customer Support Associate, you will play a key role in ensuring our customers receive timely, helpful, and high-quality support. You will work closely with users to resolve their queries, guide them through features, and help them get the most out of our platform.

Responsibilities:

• Respond to customer queries promptly and accurately via phone, email or chat.
• Identify customer needs and help customers use specific features.
• Analyse and report product malfunctions.
• Update our internal databases with information about technical issues and helpful customer discussions.

• Share feature requests and effective workarounds with team members.
• Inform customers about new features and functionalities.
• Follow up with customers to ensure their technical issues are resolved.
• Gather and share customer feedback with our Product, Sales and Marketing teams.

• Minimum of 2 years experience as a Customer Service Support or similar CS role.

• English Proficiency - Excellent communication in verbal and written.
• Experience working within a SaaS environment is required.
• Experience using help desk software and remote support tools.
• Must have a strong understanding of how CRM systems work.
• Excellent communication and problem-solving skills.
• Ability to demonstrate patience when handling complex queries and challenges.
• Flexible to work on a shift schedule including night shifts and weekends.