What Jobs are available for Technical Specialist in Hong Kong?

Brand: Hang Seng Bank

Area of Interest: Technology

Location:

Mongkok, Kowloon, HK

Work style: Hybrid Worker

Date: 28 Oct 2025

Some Careers Have More Impact Than Others.
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Principal Responsibilities

• Lead a team to design, develop and implement IT solutions, esp on Regulatory Trade Reporting and Central Clearing to meet business users' requirements.
• Conduct system tests, user acceptance tests and provide support on system implementation.
• Ensure a high quality standard of deliverables according to HSBC standards and best practices.
• Prepare project related documentation and ensure compliance and audit policies strictly followed
• Align with DevOps and Agile delivery approach, tooling and practices adoption
• Collaborate with a variety of teams for development and incident management
• Work closely with Global infrastructure and engineering team to build the solution

Requirements

• Min 5 years of experience in project management, system design and implementation
• Strong exposure to RHEL, DB2,
• Solid knowledge and experience in RHEL, Java, Springboot, WAS, Liberty, DB2 and Oracle database.
• Solid experience in writing and conducting Unit Tests and UI tests, etc.
• Good analytical, design and problem solving skills.
• Pragmatic decision making skills, with the ability to make clear judgments based on data and understand the implications.
• Experience with modern agile software delivery practices such as scrum, version control, continuous integration and delivery (CI/CD), DevOps
• Fluent Mandarin / English speaking and professional business writing skills.
• Able to work independently and effectively under pressure.
• Ability to rapidly learn new concept, business models, and technologies.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

A Career with Hang Seng BankSome careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Principal responsibilities

• Lead a team to design, develop and implement IT solutions, esp on Regulatory Trade Reporting and Central Clearing to meet business users' requirements.
• Conduct system tests, user acceptance tests and provide support on system implementation.
• Ensure a high quality standard of deliverables according to HSBC standards and best practices.
• Prepare project related documentation and ensure compliance and audit policies strictly followed
• Align with DevOps and Agile delivery approach, tooling and practices adoption
• Collaborate with a variety of teams for development and incident management
• Work closely with Global infrastructure and engineering team to build the solution

Requirements

• Min 5 years of experience in project management, system design and implementation
• Strong exposure to RHEL, DB2,
• Solid knowledge and experience in RHEL, Java,  Springboot, WAS, Liberty, DB2 and Oracle database.
• Solid experience in writing and conducting Unit Tests and UI tests, etc.
• Good analytical, design and problem solving skills.
• Pragmatic decision making skills, with the ability to make clear judgments based on data and understand the implications.
• Experience with modern agile software delivery practices such as scrum, version control, continuous integration and delivery (CI/CD), DevOps
• Fluent Mandarin / English speaking and professional business writing skills.
• Able to work independently and effectively under pressure.
• Ability to rapidly learn new concept, business models, and technologies.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.

Responsibilities:

• Provide helpdesk support and technical services
• Perform daily Server / LAN operation and maintenance job
• Assist in enhance and trobleshoot LAN / WAN infrastructure
• Perform IT tasks such as network and server administration and support, system checking, backup and report generation
• Self motivated and able to work independently and able to work under pressure
• Outdoor work is required occasionally

Requirements:

• Higher Diploma in Computer Studies or above
• 2 -3 years working experience in IT technical support and troubleshooting
• Experience  relevant working experience in IT industry in Microsoft platform (Windows Server, Windows Exchange Server)
• Experience in Web Server and Firwall preferred
• Competent in Microsoft Office, Windows 10,  and Outlook is a MUST
• Experience in network security such Firewall setting, VPN, Intruder Detection, Anti-Virus and Anti-Spamming, etc
  
  -  Microsoft Certified: Azure Solutions is an advantage
• Knowledge with Linux will be added advantage
• Self motivated and able to work independently and able to work under pressure
• Good interpersonal and communication skills with end users
• Good command of written and spoken in English and Cantonese
• Immediately available preferred

Interested parties please email your full resume with availability and expected salary.

(Personal data collected will strictly be used for recruitment purposes only)

Job Description

Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people's money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.

We are currently seeking a high calibre professional to join our team as a
Technical Specialist.
Principal Responsibilities
In this role you will

• Act as the recognized firewall technical expert (Check Point, Fortinet and others) and apply technical knowledge of network security solutions to meet business requirements and resolve identified technical constraints
• Accountable design authority for technology decisions and stay abreast of technology trends and advise Technology and the Business about potential benefits/impacts
• Provide a network security consultancy role to Technology and Business teams where appropriate. Define configuration standards and provide technical solutions to Operations teams to resolve technical issues
• Work and implementation on various complex projects, as a Technical Subject Matter Expert. Collaborate with stakeholders to ensure technical deliverables are met
• Proficient hands-on experience networking background (Subnetting, Switching, Routing, VLANs, VRFs, NAT, VXLAN, EVPN…etc).
• Proficient in setting up and manage the modern configuration management, infrastructure as code tools, CI/CD tools (e.g. Ansible, Jenkins, Git, )
• Manage vendors across the project delivery and technical matters
• Participate in an on-call rotation for support of systems outside of normal business hours. Provide 2nd line network support for major incidents. To lead problem resolution and coordination activities

Requirements
To be successful you will need

• Degree qualifications in Computer Science, Information Engineering or a related technical field or equivalent practical experience
• Must be Technical Subject Matter Expert in Firewall Infrastructure (Check Point and Fortinet) including multi-domain management, Logging servers, virtualization, Maestro, automation. Top Tier IT Certifications (e.g. Check Point CCSE, Cisco CCIE) is a plus
• Hands on experience as a data network and security specialist in a large enterprise network
• Technical knowledge in networking (Cisco and non-Cisco) with an emphasis on software-defined networks (SDN) and leveraging spine & leaf designs
• Proficient hands-on experience networking background (Subnetting, Switching, Routing, VLANs, VRFs, Firewalls, VPN etc.)
• Proficient in setting up and manage the modern configuration management, infrastructure as code tools, CI/CD tools (e.g. Ansible, Jenkins, Git, GitHub etc.)
• Sound knowledge data centre operations, systems infrastructure and architecture design. Sound analytical, problem-solving skills and strong work ethics
• Proficient English written and verbal communication skills

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

We are looking for a Technical Specialist – Jira Service Management to join our client's fast-growing team.

Responsibilities:

· Configure Jira Service Management projects, request types, queues, SLAs, and automation rules.

· Set up service portals and knowledge bases (with Confluence integration).

· Implement incident, problem, change, and service request management workflows.

· Build custom dashboards and reports for service performance and SLA tracking.

· Integrate JSM with other tools (e.g., Confluence, CI/CD pipelines, monitoring systems).

· Provide guidance, documentation, and training for support teams and end-users.

Requirements:

· Minimum 3 years of software development or technical implementation experience.

· Strong analytical and problem-solving skills.

· Ability and willingness to learn Jira Service Management administration and customization.

· Familiarity with scripting (Python, Groovy, or JavaScript) is a plus.

· Experience with ITIL processes or service desk tools is nice to have.

Benefit:

· Hands-on experience implementing JSM in enterprise-scale change management / automation projects.

· Opportunity to develop into a Jira/Atlassian product expert.

· Supportive team environment with mentorship and growth opportunities.

Interested parties please send your full resume with current and expected salary & notice period via email to: or click "Apply Now". No expected salary mentioned in the resume will not be considered.

All collected information will be kept confidential and used for recruitment purposes only.

Job Duties:

• Provide technical support and manage daily IT operations for dining venues, including but not limited to POS systems, procurement platforms, and table booking systems
• Act as a key liaison between internal stakeholders and external vendors for issue resolution and system enhancements
• Perform system configuration, testing, deployment, and troubleshooting
• Support hardware and software maintenance, including network equipment and end-user devices
• Coordinate with business users to gather requirements and ensure system solutions align with operational needs
• Provide technical training and maintain documentation for restaurant teams and frontline staff
• Participate in system upgrade projects and other IT initiatives across multiple dining brands

Requirements:

• Higher Diploma or above in IT or related disciplines
• Minimum 5 years of relevant experience in IT support, preferably within the F&B or hospitality industry
• Hands-on experience with POS, table booking, and procurement systems is an advantage
• Strong problem-solving skills and the ability to work independently under pressure
• Good communication and interpersonal skills for effective collaboration with users and vendors
• Proactive, service-oriented attitude with strong attention to detail
• Proficiency in Cantonese and English
• Willingness to work in a dynamic, multi-location environment

We offer attractive remuneration to successful candidates. To apply, please send your full resume stating date available, present and expected salary by mail to Group Human Resources & Administration Controller, Lai Sun Development Company Limited, 11/F Lai Sun Commercial Centre, 680 Cheung Sha Wan Road, Kowloon or click the button "APPLY NOW" shown below to send your application via email.

Website: 

Personal data provided in the employment applications will be treated in strict confidence and used only for recruitment purpose by the Lai Sun Group Companies. All unsuccessful applications will be destroyed upon completion of the process.

Job description

Some careers shine brighter than others

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people's money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.

We are currently seeking a high calibre professional to join our team as a Lead Technical Specialist.

Principal Responsibilities

In this role you will

• Oversee the operation, maintenance, and optimization of IBM Z mainframe systems and storage technology to ensure high availability and performance
• Develop and implement resilience strategies, including disaster recovery plans, high-availability configurations, and failover mechanisms to minimize downtime
• Lead a team of mainframe engineers, providing technical guidance and mentoring to enhance system reliability and operational efficiency
• Monitor system performance, conduct capacity planning, and implement proactive measures to prevent system failures
• Design and maintain robust backup and recovery processes for z/OS and DS8000 environments to ensure data integrity and business continuity
• Collaborate with cross-functional teams to sustain the operations of the mainframe ecosystem. Manage system upgrades, patches, and migrations while maintaining strict adherence to security and compliance standards
• Implement automation tools and scripts to streamline repetitive tasks and improve system resilience. Conduct regular risk assessments and resilience audits to identify vulnerabilities and implement corrective actions
• Provide 24/7 on-call support for critical incidents and coordinate rapid response to system outages or performance issues

Requirements

To be successful you will need

• Bachelor's degree in Computer Science, Information Technology, or a related field; advanced degree preferred
• Experience managing IBM mainframe z/OS systems, with at least 3 years in a leadership role
• Proven track record of designing and implementing resilience strategies, such as disaster recovery and high-availability solutions
• Strong knowledge of z/OS system administration and problem diagnosis.
• Extensive expertise in DS8000 and tape storage technology, including configuration, optimization, and troubleshooting. Experience with mainframe infrastructure software (e.g.,JES2, SMPE, RACF, CA1, SMS, GDPS, etc)
• Proficiency in automation tools (e.g., REXX, CLIST) and scripting for mainframe environments
• Excellent problem-solving skills with a focus on proactive risk management and system optimization
• Strong leadership and communication skills to manage teams and collaborate with stakeholders
• Ability to work under pressure and provide effective solutions during critical system incidents

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Lai Sun Development Company Limited

As a member of the Lai Sun Group which obtained its first listing on the Hong Kong stock exchange in 1972, our Company is well diversified with principal activities in property development, property investment, hotels, media and entertainment. To cope with our business expansion, we are inviting competent candidates to join us:

Job Duties:

Provide technical support and manage daily IT operations for dining venues, including but not limited to POS systems, procurement platforms, and table booking systems

Act as a key liaison between internal stakeholders and external vendors for issue resolution and system enhancements

Perform system configuration, testing, deployment, and troubleshooting

Support hardware and software maintenance, including network equipment and end-user devices

Coordinate with business users to gather requirements and ensure system solutions align with operational needs

Provide technical training and maintain documentation for restaurant teams and frontline staff

Participate in system upgrade projects and other IT initiatives across multiple dining brands

Requirements:

Higher Diploma or above in IT or related disciplines

Minimum 5 years of relevant experience in IT support, preferably in the F&B or hospitality industry

Hands-on experience with POS, table booking, and procurement systems is an advantage

Strong problem-solving skills and the ability to work independently under pressure

Good communication and interpersonal skills for effective collaboration with users and vendors

Proactive, service-oriented attitude with strong attention to detail

Proficiency in Cantonese and English

Willingness to work in a dynamic, multi-location environment

We offer attractive remuneration to successful candidates. To apply, please send your full resume stating date available, present and expected salary by mail to Group Human Resources & Administration Controller, Lai Sun Development Company Limited, 11/F Lai Sun Commercial Centre, 680 Cheung Sha Wan Road, Kowloon or click the button " APPLY NOW " to send your application via email.

Website:

Personal data provided in the employment applications will be treated in strict confidence and used only for recruitment purpose by the Lai Sun Group Companies. All unsuccessful applications will be destroyed upon completion of the process.

A member of the Lai Sun Group

Full-time,Permanent

We are looking for a Technical Specialist – Jira Service Management to join our client's fast-growing team.

Responsibilities:

· Configure Jira Service Management projects, request types, queues, SLAs, and automation rules.

· Set up service portals and knowledge bases (with Confluence integration).

· Implement incident, problem, change, and service request management workflows.

· Build custom dashboards and reports for service performance and SLA tracking.

· Integrate JSM with other tools (e.g., Confluence, CI/CD pipelines, monitoring systems).

· Provide guidance, documentation, and training for support teams and end-users.

Requirements:

· Minimum 3 years of software development or technical implementation experience.

· Strong analytical and problem-solving skills.

· Ability and willingness to learn Jira Service Management administration and customization.

· Familiarity with scripting (Python, Groovy, or JavaScript) is a plus.

· Experience with ITIL processes or service desk tools is nice to have.

Benefit:

· Hands-on experience implementing JSM in enterprise-scale change management / automation projects.

· Opportunity to develop into a Jira/Atlassian product expert.

· Supportive team environment with mentorship and growth opportunities.

Interested parties please send your full resume with current and expected salary & notice period via email to: or click "Apply Now". No expected salary mentioned in the resume will not be considered.

All collected information will be kept confidential and used for recruitment purposes only.