What Jobs are available for Technical Specialists in Hong Kong?

Technical Support

Location: Hong Kong (Onsite)

Department: Marketing & Commercial

Type: Full-Time

Report to: CMO

We are seeking Technical Support to deliver technical expertise for our immersive streaming technology. The ideal candidate will develop deep product expertise and provide technical support throughout the entire customer lifecycle. This role requires exceptional communication skills, technical aptitude, and a passion for translating technology into clear value propositions and solutions that enable customer success in the metaverse space.

Key Responsibilities:

Product Expertise, Technical Support & Market Intelligence

• Provide technical expertise during the entire customer journey, including product demos, and technical support
• Develop comprehensive knowledge of our immersive streaming technology, becoming the go-to expert for product capabilities, technical specifications, and competitive differentiation
• Collaborate with R&D to understand product roadmaps and communicate market requirements back to the development team
• Translate technical product capabilities into clear benefits and value propositions for market needs
• Create product content, including technical documentation, product guides and solution architectures.
• Create and deliver product training for internal teams to ensure consistent messaging and technical understanding

Job Requirements:

Education & Professional Experience

• Bachelor's degree in Computer Science, IT, Engineering, or related field
• Minimum 3 years of experience in the IT / Technology industry
• Experience in SaaS / PaaS, Cloud, developer tools or immersive tech is highly valued

Technical & Industry Knowledge

• Hands-on knowledge of product implementation cycles and technical onboarding processes
• Proficiency in computer operating systems, including Linux installation/basic configuration and Windows environment management
• Experience with MySQL and other relational database products
• Experienced in the installation and configuration of Redis, well-versed in its basic concepts and operational commands, and capable of making reasonable configurations and optimizations based on requirements.
• Practical knowledge of Nginx configuration and administration
• Solid understanding of networking concepts and ability to diagnose common network issues
• Development experience in Java, C++, Android, iOS, or Vue is preferred
• Experience with virtualization, disaster recovery, or storage solutions is preferred

Skills & Attributes

• Technical aptitude with excellent communication skills to bridge technical and business requirements
• Exceptional communication skills with the ability to translate technical information into compelling narratives
• Collaborative mindset with the ability to work effectively across multiple departments
• Business fluency in English; additional languages are a plus

Application:

Interested candidates can apply with your resume, including current and expected salary package.

Data Privacy Notice

All data received will be used for recruitment purposes only.

Job Responsibilities:

• Prepare specification and drawing submission
• Conduct on-site instruction of wiring and installation
• Perform on-site maintenance, Testing & Commissioning works of CCTV system
• Conduct operation and maintenance training to end users
• Assist project management work by liaising with contractors and consultants

Job Requirements:

• Working experience in CCTV system will be an advantage
• Proficient in Autodesk AutoCAD and Microsoft Office
• Good command in spoken and written in Cantonese and English
• Self-motivated, problem solving, responsible, independent, strong interpersonal skills and team player
• Candidates with less qualification can be considered as Assistant Field Service Engineer

Location

Hong Kong

Business Area

Sales and Client Service

Ref #

Description & Requirements
Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across 150 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?
You will provide support for new and existing Bloomberg clients. You will collaborate with Sales to address clients' connectivity requirements, lead the installation of Bloomberg Terminals, as well as coordinate closely with a variety of internal teams to deliver access to the Bloomberg infrastructure. You will resolve technical issues and proactively maintain Bloomberg performance to the utmost level, which will include circuit usage and network performance.

You need to be a confident and well-organized communicator, responsible for handling key accounts while regularly liaising with market data and technology personnel, in addition to telecommunication providers, service vendors and a variety of internal partners to ensure the highest quality of service to our customers.

If you wish to be involved in an exciting, fast-paced and challenging role that allows you to fully utilize your communication, technical and project coordination skills while gaining insight into the global financial markets, then this may be the opportunity for you.

We'll Trust You To

• Support technical issues and inquiries regarding the Bloomberg Terminal software, hardware offerings and network connectivity
• Engage with internal and external partners to resolve service issues
• Coordinate installation and maintain customers' connectivity to Bloomberg's network
• Work proactively with clients to implement recommended hardware and network infrastructure strategies to improve their experience with Bloomberg's products and services
• Lead and coordinate multiple concurrent projects with stakeholders to meet project deadlines within service quality

You'll Need To Have

• Minimum 1 year of working experience in technical support for internal or external clients
• Working experience in more than one of the following: Network technologies (e.g., TCP/IP, UDP, RIP v2, BGP) and topology, PC hardware, operating systems (Linux, Windows, Mac OS), and software suites (e.g., MS Office)
• Business proficiency in English and Cantonese or Mandarin to support clients in these markets
• Experience in multitasking within a high-volume environment with simultaneous projects and tasks
• Demonstrable experience of coordinating with multiple teams to meet deadlines
• Flexibility to accommodate occasional evening & weekend work (time off in lieu)
• Demonstrated continuous career growth within an organisation
• Bachelor's degree or degree-equivalent qualifications

We'd Love To See

• CompTIA A+, NET+ or CCNA certification
• Experience with telecommunications lines, basic network design and security
• Experience with FIX protocol
• Exposure to vendor cloud technology e.g. AWS, Azure
• Experience with setting up & troubleshooting virtual environments (VMware, Citrix, etc.)
• Ability to communicate effectively and negotiate resolutions to difficult scenarios
• Ability in picking up new technologies and concepts quickly

If This Sounds Like You
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?
We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Job Responsibility

• Provide helpdesk support and troubleshoot technical issues within the Windows environment
• Provide technical support on projects, including installation, change and maintenance to ensure the efficient implementation of services
• Perform software and hardware upgrades and deployments
• Maintain deliverable quality standards, proactively identify and resolve problems for optimal end-user satisfaction
• Basic network equipment and administration of Microsoft Windows server is required
• Maintain IT hardware asset and software inventory
• Identify and suggest possible improvements to the procedure

Job Requirement

• Higher Diploma or above in Information Technology / Computer Science or equivalent
• At least 5 years relevant experience in helpdesk support
• MTA is preferred, MCSA/MCSE will be an added advantage
• Familiar with Microsoft applications, MS Windows, MS Exchange and Network operations
• Experience on IT project coordination is highly preferable
• Knowledge in M365 and iOS/Android device will be added advantage
• Good communication skill
• High integrity, self-motivated and customer-focused attitude

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Job Responsibilities

• Responsible to IT helpdesk.  Provide technical support service to the staff in Hong Kong, including staff PC, notebook and relevant technical equipment related to business operations. Response to and handle user request on technical support.
• Manage equipment assets, manage inventory, maintain PC and technical equipment. Perform technical equipment installation, configuration, changes and withdrawal for staff movement and changes to maintain individual company technical assets and equipment protection.
• Coordinate with IT vendors and users on IT services. Handle payment bills and execute reimbursement processes.
• Support individual company conference equipment, email system, VPN, anti-virus software, staff system accounts, etc.
• Formulate and execute technology refresh plan of staff equipment to ensure the required work efficiency and security level are maintained.
• Comply with Security policy, Audit requirements, Regulatory requirements, and relevant Company policies and procedures when carrying out all duties.
• Identify and mitigate risk detected in area of work.  Report promptly on incidents.

Job Requirements

• Bachelor's degree, associate degree or higher diploma in Information Technology, Computer Science or relevant disciplines.
• 2+  years experience in IT helpdesk or technical support.
• Strong in PC, notebook and technical equipment support.
• Knowledge and experience on Windows, familiar to additional OS, like Linux, MacOS, is preferable.
• Candidate with more experience will be considered for senior positions.
• Good team player, good communication skills with internal users and solution vendor.
• Good command of Cantonese, English and Mandarin.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Please send your full resume both in English and Chinese stating present and expected salary to Human Resources Manager by clicking APPLY NOW.

All data provided will be treated in the strictest confidence and used only for recruitment related purposes. All applications will be destroyed after 6 months of submission.

Only short listed candidates will be contacted.

Job title: Technical Support Specialist

Job duties:

• Provide remote/onsite IT technical support services to clinics and medical groups
• Troubleshoot any issues related to computer hardware, software, system and network equipment
• Analyze clients' requirements and translate into precise technical requirements for R&D team to develop required functions/features
• Assist in clients on-boarding, set-up and software deployment
• Keep track of incident tickets and follow up with relevant support teams until the issues are resolved
• Ensure proper logging of all issues and documentation of technical knowledge/findings in the knowledge database
• Assist in any ad hoc tasks assigned and handle emergency requests

Job requirements:

• Diploma holder or above of Computer Studies, Information Technology or related discipline
• Solid knowledge of computer hardware (e.g. IP printer, scanner, etc.) and networking (e.g. LAN / WAN, TCP/IP, etc.)
• Solid knowledge of Windows and SQL Server
• Advantage: Unix system knowledge (e.g. Linux, MacOS, etc.)
• Shift Duty is required
• Excellent interpersonal and customer management skills
• Fluent in Cantonese and good command of spoken and written English
• Strong analytics and troubleshooting skills
• Strong work ethic and a team player

Interested candidates should apply with detailed resume and current and expected salary.

Aigens Technology Limited is a market leader in F&B and Hospitality technology, empowering over 500 brands across the Asia Pacific, including global names like KFC, Burger King, Starbucks, Shake Shack, Hyatt, and Accor. Headquartered in Hong Kong, we specialize in innovative solutions that transform customer experiences and maximize operational efficiency.

As pioneers in mobile ordering and QR code technology, Aigens has been instrumental in steering the digital revolution of the F&B and Hospitality industry. Our versatile product portfolio—including Kiosk and Mobile Ordering solutions, POS, Payment, Loyalty systems, and Middleware—helps businesses attract more customers, increase order sizes, foster loyalty, and streamline operations.

With rapid growth in the past three years, expanding to 9 regional offices and a team of 150 (and counting), Aigens is shaping the future of F&B and Hospitality technology. If you're passionate about innovation and want to make an impact in this dynamic industry, join us and be part of our journey.

Technical Support Specialist

What your daily work look like

• Provide technical support to merchants (make trips to client-site as well as in-office remote support)
• Provide timely and effective 1st & 2nd tier system support services
• Handle system troubleshooting, debugging, installation & configuration (such as Kiosk, Point-of-Sale, payment devices & printers)
• Develop & manage front-line staff regarding all technical-related knowledge and expectations
• Assist in client meetings and technical input
• Work in a roster system consisting of AM and PM shifting and rotation for weekends

We are looking for someone with

• Diploma / Higher Diploma with 0-2 years or above relevant work experience; fresh graduates with relevant qualifications in IT welcome
• Experience in POS system is an advantage
• Proficiency in Microsoft based system, virtualization, network and IT security control
• Sounds knowledge in configuring enterprise-wide system platform, LANS, WANs, WLANS & VPNs
• Self-driven with can‐do attitude & problem-solving skills
• Good communication skills

What's on offer

• Competitive salary to the right candidate
• Discretionary bonus based on performance
• 14 days of annual leave
• Friendly work environment
• Working a flat culture with talented individuals
• Join a young and growing brand backed by a great investment team

Aigens is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sexual orientation, national origin, genetic information, or any other protected characteristic.

All applications will be handled in strict confidence and will only be used for recruitment related purposes. Applicants who do not hear from us within 6 weeks from the date of application may consider their applications unsuccessful. All information on unsuccessful candidates will be retained for a maximum period of 24 months. If you have any questions about personal data privacy at Aigens, please contact

SCHOOL OF HOTEL AND TOURISM MANAGEMENT

Assistant Technical Officer / Technical Support Assistant (Temporary Appointment) (Ref

(Appointment period: twelve months)

Duties

The appointee will provide technical support to the Information Technology (IT) team of the School of Hotel and Tourism Management (SHTM). The appointee will be required to:

(a) provide day-to-day technical support and troubleshooting services for administrative systems, network systems, websites, Content Management System (CMS), research, teaching and administrative software, hardware, network issues and audio-visual systems;

(b) deliver technical support for meetings, seminars, hybrid teaching and online examinations;

(c) offer on-site support and assist teachers in using IT facilities for teaching purposes;

(d) set up and maintain all IT facilities and equipment for the School;

(e) provide administrative support for IT projects, including administration, scheduling, procurement, documentation and correspondence;

(f) assist in inventory control of IT & AV equipment;

(g) support video production, editing, live streaming and related assignments;

(h) assist in High-Performance Computing (HPC), Network Attached Storage (NAS) and other server-based/backend services;

(i) formulate IT-related guidelines and procedures for users;

(j) undertake shift duties (including evenings and weekends) and work overtime when needed; and

(k) perform any other duties as assigned by the Dean of School or his delegates.

Qualifications

Applicants for the Assistant Technical Officer post should have a recognised degree in Information Technology or a related discipline, or a higher diploma in the relevant discipline plus at least three years' relevant experience.

Applications for the Technical Support Assistant post should have a recognised higher diploma in Information Technology or a related discipline, or a diploma in the relevant discipline plus at least two years' relevant experience.

Applicants should also:

(a) have proficiency in Desktop OS, computer applications and IT systems including Windows, Mac, Android, iOS, Linux, Microsoft Office, O365, MS Teams and Zoom, etc.;

(b) have basic knowledge of HTML, CSS and JavaScript;

(c) have good knowledge of graphic design and multimedia development;

(d) be self-motivated and able to work independently and under pressure;

(e) have good communication and interpersonal skills; and

(f) be a good team player with competent interpersonal skills.

Preference will be given to candidates with experience in AV and IT user support services in the educational sector.

Applicants with less experience and/or qualifications may be considered for the post of Technical Support Assistant.

Conditions of Service

A highly competitive remuneration package will be offered.

Application

Please submit an application through PolyU's career website ).  Consideration of applications will commence on 15 October 2025 until the position is filled.  The University's Personal Information Collection Statement for recruitment can be found at

PolyU is an equal opportunity employer, dedicated to fostering an environment that embraces diversity and demonstrates inclusion of people from all backgrounds, cultures, identities and experiences where all members of the University are treated with fairness, dignity and respect.  To learn more about the University's "Statement on Equal Opportunities, Diversity, and Inclusion", please visit our website at .

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Principal responsibilities

• Lead a team to design, develop and implement IT solutions, esp on Regulatory Trade Reporting and Central Clearing to meet business users' requirements.
• Conduct system tests, user acceptance tests and provide support on system implementation.
• Ensure a high quality standard of deliverables according to HSBC standards and best practices.
• Prepare project related documentation and ensure compliance and audit policies strictly followed
• Align with DevOps and Agile delivery approach, tooling and practices adoption
• Collaborate with a variety of teams for development and incident management
• Work closely with Global infrastructure and engineering team to build the solution

Requirements

• Min 5 years of experience in project management, system design and implementation
• Strong exposure to RHEL, DB2,
• Solid knowledge and experience in RHEL, Java, Springboot, WAS, Liberty, DB2 and Oracle database.
• Solid experience in writing and conducting Unit Tests and UI tests, etc.
• Good analytical, design and problem solving skills.
• Pragmatic decision making skills, with the ability to make clear judgments based on data and understand the implications.
• Experience with modern agile software delivery practices such as scrum, version control, continuous integration and delivery (CI/CD), DevOps
• Fluent Mandarin / English speaking and professional business writing skills.
• Able to work independently and effectively under pressure.
• Ability to rapidly learn new concept, business models, and technologies.

You'll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited