32 Technology Services jobs in Hong Kong

Information Technology Services Centre - Associate Director of Information Technology

Join to apply for the Information Technology Services Centre - Associate Director of Information Technology role at The Hang Seng University of Hong Kong

Information Technology Services Centre - Associate Director of Information Technology

2 days ago Be among the first 25 applicants

Join to apply for the Information Technology Services Centre - Associate Director of Information Technology role at The Hang Seng University of Hong Kong

About The University
The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and over 6,700 full-time undergraduate and postgraduate students. With its unique “Liberal + Professional” education model, HSUHK nurtures young talent with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.

About The University
The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and over 6,700 full-time undergraduate and postgraduate students. With its unique “Liberal + Professional” education model, HSUHK nurtures young talent with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.
Aspiring to be a leading private university in the region, HSUHK prioritises stellar undergraduate education, top-quality faculty members, award-winning green campus facilities, innovative degree programmes, a unique residential college system that combines living and learning, interactive small-class teaching, close student-teacher relationships, impactful research, and excellent student development and support services.
HSUHK also ranked 7th (overall) in the ASEAN+ region, the 1st in the Greater China region, the 1st in Employability, the 3rd in Research and the 5th in Community Engagement as per the 2023 AppliedHE ASEAN+ private university ranking by the Singapore-based AppliedHE. Additionally, HSUHK was ranked among the top 200 worldwide on “Quality Education” and “Decent Work and Economic Growth” in the Times Higher Education University Impact Rankings 2021.
HSUHK was recognised in the 2025 Top Universities and Top Scientists Rankings conducted by international academic platform, Research.com, and was ranked 22nd in Social Sciences and Humanities, and 33rd in Economics and Finance among the top universities in China. The University’s MSc in Global Supply Chain Management programme was ranked 84th globally in the QS International Trade Rankings 2025 announced by Quacquarelli Symonds (QS). The programme was also ranked 7th in the Greater China region and 4th in Hong Kong. The School of Business obtained AACSB International accreditation, a distinction achieved by only 6% of the world’s leading business schools.
The University Now Invites Applications For The Following Position
The Hang Seng University of Hong Kong (HSUHK) is a non-profit private liberal-arts-oriented university with six Schools (Business, Communication, Decision Sciences, Humanities and Social Science, Translation and Foreign Languages, and Transdisciplinary Studies), and over 6,700 full-time undergraduate and postgraduate students. With its unique “Liberal + Professional” education model, HSUHK nurtures young talent with critical thinking, innovative minds, caring attitudes, moral values and social responsibility.Aspiring to be a leading private university in the region, HSUHK prioritises stellar undergraduate education, top-quality faculty members, award-winning green campus facilities, innovative degree programmes, a unique residential college system that combines living and learning, interactive small-class teaching, close student-teacher relationships, impactful research, and excellent student development and support services. HSUHK also ranked 7th (overall) in the ASEAN+ region, the 1st in the Greater China region, the 1st in Employability, the 3rd in Research and the 5th in Community Engagement as per the 2023 AppliedHE ASEAN+ private university ranking by the Singapore-based AppliedHE. Additionally, HSUHK was ranked among the top 200 worldwide on “Quality Education” and “Decent Work and Economic Growth” in the Times Higher Education University Impact Rankings 2021.HSUHK was recognised in the 2025 Top Universities and Top Scientists Rankings conducted by international academic platform, Research.com, and was ranked 22nd in Social Sciences and Humanities, and 33rd in Economics and Finance among the top universities in China. The University’s MSc in Global Supply Chain Management programme was ranked 84th globally in the QS International Trade Rankings 2025 announced by Quacquarelli Symonds (QS). The programme was also ranked 7th in the Greater China region and 4th in Hong Kong. The School of Business obtained AACSB International accreditation, a distinction achieved by only 6% of the world’s leading business schools.The University now invites applications for the following position:Information Technology Services Centre - Associate Director of Information Technology
(Ref: ADIT (ITSC) 2025-08-15) Responsibilities
Reporting To The Director Of Information Technology, The Associate Director Of Information Technology Is a Key Position In Developing IT Plans, Strategies, And Infrastructure To Meet The Vision And Mission Of The University And For a Long-term Sustainable Development. The Appointee Shall

• work in close collaboration with the Director of Information Technology in providing leadership, direction, and guidance to ITSC;
• consult with various academic faculties and administrative support units and put forward insights and solutions on various IT needs;
• budget, plan, manage resources and vendors for different IT related projects;
• perform the management, coordination, and supervision of technology related construction events for the University;
• ensure the provision of adequate information systems and data support to staff and students to meet teaching, research and administration needs;
• oversee the information security operations of the University; and
• direct the development and provision of computer equipment and software.
  

Reporting to the Director of Information Technology, the Associate Director of Information Technology is a key position in developing IT plans, strategies, and infrastructure to meet the vision and mission of the University and for a long-term sustainable development. The appointee shall: Applicants Should

• possess a recognised bachelor’s degree or relevant qualifications in Information Technology, Computer Science, or a related discipline;
• have a substantial record of successful project management and effective leadership at the management level in sizable organisations;
• have solid experience in IT infrastructure, network and system management, application development, AI technology, information security operations, and technical support;
• preferably have knowledge of administrative practices in the tertiary education sector;
• have knowledge of Virtual Production Technology and Extended Reality Technology will be advantageous; and
• possess strong interpersonal, communication, and leadership skills.
  

Salary will be commensurate with qualifications and experience. Interested applicant should visit this link and apply on or before 31 August 2025 . The University reserves the right not to fill the position in this exercise.Applicants who are not invited to an interview within three months may consider their applications unsuccessful. All information received will be treated in strict confidence, and the data collected will be used for recruitment purposes only. The Personal Information Collection Statement will be provided upon request.The Hang Seng University of Hong Kong, incorporated in Hong Kong with limited liability by guarantee, is an equal opportunity employer. Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Higher Education

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Sign in to set job alerts for “Associate Director of Information Technology” roles. Associate Director of Information Technology Services (User Services) (Ref. 250721008-IE) Manager/Associate Director, Data Privacy and Protection, Technology Consulting Information Technology Project Manager – Financial Services Manager / Associate Director, Workday (HR Transformation), Technology Enablement Manager/Associate Director , Cloud Security, Technology Consulting IT Business Analyst/Project Manager | Investment Banking

Shenzhen, Guangdong, China CN¥12,000.00-CN¥20,000.00 1 year ago

Manager/Associate Director, Cyber Transformation (Cloud), Technology Consulting Manager/Associate Director, Cyber Security (Simulated Attack), Technology Consulting Manager/Associate Director, Cyber Security (Strategy, Governance & Risk), Technology Consulting IT Project Manager, SaaS Platform (up to 49k) Senior / Regional Store Project Manager (Luxury Brand) IT Security - Project Coordinator / Assistant Project Manager IT Project Manager (Cloud / SaaS Delivery - Banking) Manager to Senior Manager, Basel Project IT Project Manager (Up to 60K/ PMP holder)

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Join to apply for the Engineering Manager, Managed Services role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Engineering Manager, Managed Services role at Canonical

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring an Engineering Manager .

This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

Location: This is a globally remote role.

The role entails

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner
  
  

What we are looking for in you

• Bachelors (or equivalent) education in a technology field
• Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
• Proven experience with OpenStack
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu/Debian a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less
  
  

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  
  

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

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Join to apply for the Engineering Manager, Managed Services role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Engineering Manager, Managed Services role at Canonical

Get AI-powered advice on this job and more exclusive features.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an Engineering Manager .
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
Location: This is a globally remote role.
The role entails

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner
  

What we are looking for in you

• Bachelors (or equivalent) education in a technology field
• Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
• Proven experience with OpenStack
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu/Debian a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience working in and managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less
  

What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events
  

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

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Director, Senior Technology Manager, Application Production Services & Engineering
HONG KONG ISLAND, Hong Kong
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
Joining the Markets Application Production Services (MAPS) APAC team, you will be part of a global function responsible for the managing production systems across Global Markets Technology. You will work in a fast paced environment, leading multiple teams of front office facing application production specialists supporting entire APAC Equities business. You will regularly interact with senior execs/head of businesses/desk heads up to the level of MDs and closely partner with SMEs to senior execs/MDs within development and infrastructure teams in region and global to deliver to the regional Equities business as one Technology team.
The successful candidate will demonstrate good acumen, flexibility and has the ability to assimilate, organize and present information quickly for the business and senior technology executives. This is a critical role requiring a highly motivated and dedicated individual with strong leadership, strategic thinking and a desire to take the team to the next level.
**Responsibilities:**
The role is fully responsible for managing the provision of application support to multiple LOBs within Global Markets Equities business in APAC. The role involves defining technical and people strategy, facing off to multiple senior business execs, coordinating stability programs, driving strategic improvements and managing major incidents. Additionally, the role will closely work with onshore and offshore groups worldwide to continue to operate and improve our global support model. This is a high-profile role requiring a highly motivated and dedicated individual who can provide technical and people leadership and is able to operate in a fast paced environment requiring flexibility, acumen and the ability to assimilate information quickly.
**Required Skills:**
+ 20+ Years overall technology experience, with at least 10 years covering Equities, with experience of managing application production support across multiple asset classes/functional areas such as Cash Equities, Electronic trading, Execution services, Derivatives, Prime, Stock Loan
+ Domain knowledge, gained through hands on experience of supporting Equities and sub-lobs within Equities
+ Experience of leading transformative programs/projects in application production support space to improve stability, enable the business and modernize the application production support function
+ Well versed with regulatory framework governing technology incidents across APAC region
+ Thorough understanding of technical areas such as Unix/Linux, Database (Sybase/SQL/Oracle), Perl, Python, Infrastructure, gained through hands on experience of supporting various applications and technologies
+ Track record of leading and managing medium to large teams spread across countries
+ Influential and collaborative skills to drive organization wide changes by embracing change and be a catalyst
+ Experience and thorough understanding of critical aspects for production support such as monitoring, recovery and routines such as recovery simulations and driving the development of required tooling
+ Thorough understanding of ITIL concepts, tools such as ITSM and Service Now. Experience of being involved in migrating to service now will be a big plus
+ Experience with tools such as ITRS-Geneos, Splunk, Dynatrace, Observability, Corvil in an operational role
+ Client relationship/service management experience
+ Proactive, able to multi-task, prioritize and work on own initiative
+ Able to work in a high pressure environment
+ Strong time management skills
+ Problem solving skills both technical and business related
+ Excellent verbal/written communication skills
**Desired Skills:**
+ Understanding of wider global markets line of business such as Futures & Options, Fixed Income, Commodities, Currencies & Rates
+ Past experience of working in a developer role, preferably for Equities business
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Change Business Analyst (Senior Consultant), Managed Services (Banking Focused)

Join to apply for the Change Business Analyst (Senior Consultant), Managed Services (Banking Focused) role at KPMG China

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Change Business Analyst (Senior Consultant), Managed Services (Banking Focused)

Join to apply for the Change Business Analyst (Senior Consultant), Managed Services (Banking Focused) role at KPMG China

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.

Service Line Overview

KPMG Managed Services brings together the firm’s subject matter expertise, proprietary technology and tools and deep operations capability to provide an innovative and cost effective solution for clients seeking to outsource either a one-off remediation or an ongoing BAU process. We operate across multiple industries, geographies and processes and have particular experience in complaint handling, claims processing and client due diligence.

Business Analyst required to join KPMG Managed Services Change team. While this role will focus on technical and operational change, the scope of the work covers the complete SDLC across development in finance divisions. We are looking for a Business Analyst with solid understanding of banking

operations and financial products.

Key Responsibilities

• Collaborate with stakeholders and functional groups to establish project scope and define business needs for platform upgrades.
• Conduct business analysis, prepare user stories, define workflows, and provide recommendations for process enhancements and system upgrades.
• Manage stakeholder communication throughout the Change Request lifecycle to ensure progress updates and timely issue resolution.
• Maintain comprehensive documentation including plans, requirements, test scripts, and implementation strategies.
• Partner with Technology Architect and development leads to design and implement technology platforms aligned with business requirements.
• Define project scope, goals, and deliverables in collaboration with cross-functional teams, maintaining the projects' roadmap and milestones.
• Identify and manage project risks and issues, ensuring timely resolution and stakeholder involvement.
• Develop and maintain project documentation, ensuring alignment with quality standards and business objectives.
• Conduct business analysis to identify process improvements and optimization opportunities.
• Partner with IT and vendors to design, develop, and enhance solutions combining system, data, and digital tools to address business needs.
• Provide support for the Finance systems to ensure smooth operation for end users.
  
  
  

Experience & Background

• Minimum of 5 years of professional experience with hands-on involvement in Business Analysis on large Digital programs in a fast-paced MNC or startup environment.
• Strong Interpersonal and communication Skills, with proficiency in both English and Cantonese languages.
• Previous experience working with clients in the BFSI sector would be highly advantageous.
• Ability to work with data-driven insights while maintaining a user-centered approach.
• Excellent problem-solving and communication skills.
• Demonstrated capability to think creatively and outside the box.
• Proficiency in assessing and implementing digital tools and technologies such as cloud platforms, data analytics, and automation tools.
  
  
  

About KPMG

At KPMG China, we are committed to being an equal opportunity employer, with zero tolerance for any form of discrimination against any persons. It is important for us to create an inclusive, diverse and agile workplace for our people to develop and thrive at both a personal and professional level.

We strive to make ESG (environmental, social and governance) a watermark running through our organisation; from empowering our people to become agents of positive change, to providing better solutions and services to our clients to help them achieve their ESG goals. View Our Impact Plan to learn more about our ESG commitments and progress across four key pillars - Governance, People, Planet and Prosperity – and how we make a positive impact on our people, environment and society.

We encourage you to come as you are, and we welcome all qualified candidates to apply, and hope you unlock opportunities with us. Visit KPMG China website for more company information.

You acknowledge and agree that all personal information hereby provided regarding yourself will be used by KPMG China for its candidate selection purposed only. KPMG China collects, uses,

processes, and retains your personal information in accordance with KPMG China's Online Privacy Statement and/or KPMG China Privacy Statement (collectively "Privacy Statement "). During the recruitment process, KPMG China may need to store personal information of candidates in a designated third-party application tracking platform.

If you have any questions regarding the information you provided in the form or your job application in general, please contact KPMG China's HR personnel in the location where your application is submitted (see here).

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Research, Analyst, and Information Technology
• Industries Professional Services

Referrals increase your chances of interviewing at KPMG China by 2x

Sign in to set job alerts for “Senior Business Analyst” roles.

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Business Analyst X 2 roles | HKD 33K - HKD 38K | Immediate Start

New Territories, Hong Kong SAR 2 weeks ago

Senior Business Analyst, Consumer Facing Solution & CRM Analyst/ Consultant (Business Analyst) - FinTech - Hong Kong(314342) Senior Business Analyst - HR Applications Business Analyst - Insurance (WFH/Multiple Headcounts) Business Analyst / Senior Business Analyst Business Analyst (Insurance) 8 Months - 40K - 70K / Month Business Analyst / Project Manager, Finance Technology Investment firm - Senior AI Business Analyst - HK$65K-85K per month Senior Technology Business Analyst, Architect Business Analyst (Life Insurance Operations)

Hong Kong, Hong Kong SAR HK$5,000 - HK 65,000 1 week ago

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Change Business Analyst (Senior Consultant), Managed Services (Banking Focused)

Join to apply for the Change Business Analyst (Senior Consultant), Managed Services (Banking Focused) role at KPMG China

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Change Business Analyst (Senior Consultant), Managed Services (Banking Focused)

Join to apply for the Change Business Analyst (Senior Consultant), Managed Services (Banking Focused) role at KPMG China

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.
Service Line Overview
KPMG Managed Services brings together the firm’s subject matter expertise, proprietary technology and tools and deep operations capability to provide an innovative and cost effective solution for clients seeking to outsource either a one-off remediation or an ongoing BAU process. We operate across multiple industries, geographies and processes and have particular experience in complaint handling, claims processing and client due diligence.
Business Analyst required to join KPMG Managed Services Change team. While this role will focus on technical and operational change, the scope of the work covers the complete SDLC across development in finance divisions. We are looking for a Business Analyst with solid understanding of banking
operations and financial products.
Key Responsibilities

• Collaborate with stakeholders and functional groups to establish project scope and define business needs for platform upgrades.
• Conduct business analysis, prepare user stories, define workflows, and provide recommendations for process enhancements and system upgrades.
• Manage stakeholder communication throughout the Change Request lifecycle to ensure progress updates and timely issue resolution.
• Maintain comprehensive documentation including plans, requirements, test scripts, and implementation strategies.
• Partner with Technology Architect and development leads to design and implement technology platforms aligned with business requirements.
• Define project scope, goals, and deliverables in collaboration with cross-functional teams, maintaining the projects' roadmap and milestones.
• Identify and manage project risks and issues, ensuring timely resolution and stakeholder involvement.
• Develop and maintain project documentation, ensuring alignment with quality standards and business objectives.
• Conduct business analysis to identify process improvements and optimization opportunities.
• Partner with IT and vendors to design, develop, and enhance solutions combining system, data, and digital tools to address business needs.
• Provide support for the Finance systems to ensure smooth operation for end users.
  

Experience & Background

• Minimum of 5 years of professional experience with hands-on involvement in Business Analysis on large Digital programs in a fast-paced MNC or startup environment.
• Strong Interpersonal and communication Skills, with proficiency in both English and Cantonese languages.
• Previous experience working with clients in the BFSI sector would be highly advantageous.
• Ability to work with data-driven insights while maintaining a user-centered approach.
• Excellent problem-solving and communication skills.
• Demonstrated capability to think creatively and outside the box.
• Proficiency in assessing and implementing digital tools and technologies such as cloud platforms, data analytics, and automation tools.
  

About KPMG
At KPMG China, we are committed to being an equal opportunity employer, with zero tolerance for any form of discrimination against any persons. It is important for us to create an inclusive, diverse and agile workplace for our people to develop and thrive at both a personal and professional level.
We strive to make ESG (environmental, social and governance) a watermark running through our organisation; from empowering our people to become agents of positive change, to providing better solutions and services to our clients to help them achieve their ESG goals. View Our Impact Plan to learn more about our ESG commitments and progress across four key pillars - Governance, People, Planet and Prosperity – and how we make a positive impact on our people, environment and society.
We encourage you to come as you are, and we welcome all qualified candidates to apply, and hope you unlock opportunities with us. Visit KPMG China website for more company information.
You acknowledge and agree that all personal information hereby provided regarding yourself will be used by KPMG China for its candidate selection purposed only. KPMG China collects, uses,
processes, and retains your personal information in accordance with KPMG China's Online Privacy Statement and/or KPMG China Privacy Statement (collectively "Privacy Statement "). During the recruitment process, KPMG China may need to store personal information of candidates in a designated third-party application tracking platform.
If you have any questions regarding the information you provided in the form or your job application in general, please contact KPMG China's HR personnel in the location where your application is submitted (see here).
Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Research, Analyst, and Information Technology
• Industries Professional Services

Referrals increase your chances of interviewing at KPMG China by 2x

Sign in to set job alerts for “Senior Business Analyst” roles.

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Business Analyst X 2 roles | HKD 33K - HKD 38K | Immediate Start

New Territories, Hong Kong SAR 2 weeks ago

Senior Business Analyst, Consumer Facing Solution & CRM Analyst/ Consultant (Business Analyst) - FinTech - Hong Kong(314342) Senior Business Analyst - HR Applications Business Analyst - Insurance (WFH/Multiple Headcounts) Business Analyst / Senior Business Analyst Business Analyst (Insurance) 8 Months - 40K - 70K / Month Business Analyst / Project Manager, Finance Technology Investment firm - Senior AI Business Analyst - HK$65K-85K per month Senior Technology Business Analyst, Architect Business Analyst (Life Insurance Operations)

Hong Kong, Hong Kong SAR HK$5,000 - HK 65,000 1 week ago

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Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory

1 day ago Be among the first 25 applicants

• Overseeing the delivery and quality of managed services, including technology and delivery workflows
• Exploring and implementing Gen AI and Agentic AI solutions and operationalising these within a corporate environment
• Driving operational efficiency and managing stakeholder relationships.

Key Responsibilities:

1. Managed Services Oversight:

• Oversee implementation of managed services solutions.
• Monitor service delivery metrics and ensure adherence to SLAs.
• Coordinate with technology teams to ensure systems are functioning as expected.
• Identify and escalate delivery issues or bottlenecks to ensure timely resolution.
• Provide input into the design of managed services to improve scalability and efficiency.

2. Operational Processes:

• Design and document operational workflows for service delivery.
• Collaborate with network firms to ensure smooth integration of managed services.
• Conduct regular reviews of delivery workflows to identify areas for improvement.

3.Stakeholder Management:

• Liaise between central participating firms and network firms.
• Support onboarding of network firms onto the managed services platform.

4.Quality Assurance:

• Develop and implement quality control measures.
• Conduct periodic assessments to ensure delivery meets standards.
• Track and report on KPIs.

5. Resource Management:

• Manage allocation of resources within the managed services team to meet demands.

6. Collaboration and communication:

• Collaborate closely to ensure governance, compliance, and managed services are aligned.
• Facilitate knowledge sharing.

7. Project management

• Assist in creating and maintaining the business operations, ensuring alignment with timelines and deliverables.
• Track and report on progress, risks, and dependencies.
• Support leadership in preparing reports and presentations for stakeholders.
• Identify risks and propose mitigation strategies
• Escalate high-priority risks for resolution

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• More than 3 years of experience in Managed Services, operational process analysis, business analysis, or roles within a COO office at financial institutions.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and interpersonal skills in English.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with project management and stakeholder management.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology, Analyst, and Project Management
• Industries Accounting, Professional Services, and IT Services and IT Consulting

Referrals increase your chances of interviewing at PwC China by 2x

Sign in to set job alerts for “Managed Services Specialist” roles. Tax - Tax Technology and Transformation (Financial Services) - Senior Manager - Hong Kong Tax - FS Tax Technology and Transformation (AI and digitalization) - Senior Associate/Manager Tax - Customer Tax Operations & Reporting (FATCA/CRS/AEOI) - Manager/Senior Manager- Hong Kong Tax - Macau Tax (Global Compliance and Reporting) - Senior Accountant (Work in Macau) Assistant Manager / Manager, Regional Tax Tax - Business Tax Services - Hong Kong Corporate Tax - Manager/Senior Manager - Hong Kong

Southern District, Hong Kong SAR 1 month ago

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Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory

1 day ago Be among the first 25 applicants

• Overseeing the delivery and quality of managed services, including technology and delivery workflows
• Exploring and implementing Gen AI and Agentic AI solutions and operationalising these within a corporate environment
• Driving operational efficiency and managing stakeholder relationships.

Key Responsibilities:

1. Managed Services Oversight:

• Oversee implementation of managed services solutions.
• Monitor service delivery metrics and ensure adherence to SLAs.
• Coordinate with technology teams to ensure systems are functioning as expected.
• Identify and escalate delivery issues or bottlenecks to ensure timely resolution.
• Provide input into the design of managed services to improve scalability and efficiency.

2. Operational Processes:

• Design and document operational workflows for service delivery.
• Collaborate with network firms to ensure smooth integration of managed services.
• Conduct regular reviews of delivery workflows to identify areas for improvement.

3.Stakeholder Management:

• Liaise between central participating firms and network firms.
• Support onboarding of network firms onto the managed services platform.

4.Quality Assurance:

• Develop and implement quality control measures.
• Conduct periodic assessments to ensure delivery meets standards.
• Track and report on KPIs.

5. Resource Management:

• Manage allocation of resources within the managed services team to meet demands.

6. Collaboration and communication:

• Collaborate closely to ensure governance, compliance, and managed services are aligned.
• Facilitate knowledge sharing.

7. Project management

• Assist in creating and maintaining the business operations, ensuring alignment with timelines and deliverables.
• Track and report on progress, risks, and dependencies.
• Support leadership in preparing reports and presentations for stakeholders.
• Identify risks and propose mitigation strategies
• Escalate high-priority risks for resolution

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• More than 3 years of experience in Managed Services, operational process analysis, business analysis, or roles within a COO office at financial institutions.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Excellent communication and interpersonal skills in English.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with project management and stakeholder management.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology, Analyst, and Project Management
• Industries Accounting, Professional Services, and IT Services and IT Consulting

Referrals increase your chances of interviewing at PwC China by 2x

Sign in to set job alerts for “Managed Services Specialist” roles. Tax - Tax Technology and Transformation (Financial Services) - Senior Manager - Hong Kong Tax - FS Tax Technology and Transformation (AI and digitalization) - Senior Associate/Manager Tax - Customer Tax Operations & Reporting (FATCA/CRS/AEOI) - Manager/Senior Manager- Hong Kong Tax - Macau Tax (Global Compliance and Reporting) - Senior Accountant (Work in Macau) Assistant Manager / Manager, Regional Tax Tax - Business Tax Services - Hong Kong Corporate Tax - Manager/Senior Manager - Hong Kong

Southern District, Hong Kong SAR 1 month ago

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Join to apply for the Technical Support (Helpdesk) role at Interactive Brokers

Join to apply for the Technical Support (Helpdesk) role at Interactive Brokers

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Description And Responsibilities

IBKR seeks motivated, analytical, and methodical individuals with a background in the financial services industry and a professional demeanor to join an exciting team that is helping to shape one of the world's strongest trading and brokerage brands.

The ideal candidate will be friendly, enjoy helping clients, and be comfortable with new and changing technologies.

Responsibilities

• Handling client inquiries about IBKR's security system via phone, tickets and chat
• Problem management with a focus on security protocols and practices
• Assisting clients in the configuration and use of IBKR's two-factor authentication smartphone app
• Identification and escalation of issues about the secure login of clients using IBKR's smartphone app
  
  

Qualification

• Previous experience in a client service role (fresh graduates able to demonstrate related skills will be considered)
• Experience with Windows and/or macOS and basic office applications
• Experience and knowledge of Android/iOS smartphone operating systems
• Fluency in Cantonese and English (knowing Mandarin is a plus)
  
  

Company Benefits & Perks

• Competitive Salary, annual performance-based bonus and stock grant
• Excellent health and welfare benefits including medical, dental, specialist and inpatient
• Competitive package of Annual Leave
• Daily lunch ordered in-house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work-life balance
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence
• Hybrid work arrangement role permitting

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology

Referrals increase your chances of interviewing at Interactive Brokers by 2x

Get notified about new Technical Support Help Desk jobs in Kwun Tong District, Hong Kong SAR .

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