114 Test Manager jobs in Hong Kong

Join to apply for the IT Test Manager (Insurance Core System), 75k role at Michael Page

• Lead UAT for a high-impact transformation program
• Manage manual testing and senior stakeholder engagement

A prominent organization within the financial services industry, with a strong presence in Hong Kong, committed to technological innovation and delivering high-quality solutions.

• Serve as the main liaison between business users, IT teams, and external vendors across various streams.
• Lead UAT planning, daily stand-ups, and defect triage meetings across multiple units.
• Conduct training and onboarding for business users on UAT tools and processes.
• Define and maintain UAT strategies for system replacements, digital platforms, and integrations.
• Develop detailed UAT plans, schedules, and resource allocations.
• Ensure test cases mirror real-world business processes and customer journeys.

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Over 10 years of UAT or QA management experience in large enterprise settings.
• Experience with system implementations involving core insurance systems and digital platforms.
• Strong knowledge of SDLC, testing tools (e.g., JIRA, HP ALM, TestRail).
• Familiar with Agile, Waterfall, and hybrid methodologies.
• Experience in the Insurance Industry is highly preferred.

• Lead UAT initiatives in a transformative environment.
• Work with cross-functional teams across core, digital, and integration domains.
• Drive quality and innovation through strategic UAT leadership.

Samantha Yiu

Quote job ref: JN-072025-6781380

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology and Engineering
• Industries: Insurance, Financial Services, Capital Markets

This job posting is active.

Key Responsibilities:

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  Lead and mentor a team of manual QA engineers, providing guidance, training, and performance feedback.
  
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  Define and implement comprehensive test plans, test cases, and test strategies based on project requirements and specifications.
  
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  Collaborate closely with development, product, and project management teams to understand business requirements and ensure test coverage.
  
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  Conduct functional, regression, integration, and user acceptance testing (UAT) across web, mobile, and backend systems.
  
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  Identify, document, and track defects using issue tracking tools (e.g., Jira), and work with development teams to ensure timely resolution.
  
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  Monitor and report on testing progress, quality metrics, and release readiness.
  
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  Participate in requirement reviews and provide feedback from a QA perspective.
  
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  Continuously improve QA processes and best practices to enhance efficiency and effectiveness.
  

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  Bachelor's degree in Computer Science, Information Technology, or a related field.
  
• 
  Minimum 5-8 years of experience in manual software testing, with at least 2-3 years in a leadership or team lead role.
  
• 
  Strong understanding of software development lifecycle (SDLC) and QA methodologies.
  
• 
  Hands-on experience with test management and defect tracking tools (e.g., TestRail, Jira, Zephyr).
  
• 
  Excellent analytical, problem-solving, and organizational skills.
  
• 
  Strong communication skills in English (verbal and written); proficiency in Chinese is a plus.
  
• 
  Experience in testing across multiple platforms (web, mobile, API) is preferred.
  
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  Ability to work in a fast-paced, collaborative environment with a proactive and positive attitude.

Direct message the job poster from QualityKiosk Technologies Pvt. Ltd.

Job Title: Senior QA/Program Manager – Insurance Domain

Job Summary:

We are seeking an experienced and results-driven professional with over 10 years of insurance domain expertise to lead QA and program delivery initiatives across Life, Group, and Health insurance lines. This role demands deep domain knowledge, hands-on experience with key insurance systems, and the ability to work across cross-functional teams and business units. The ideal candidate will have a strong understanding of QA strategy, program delivery, stakeholder engagement, and domain-specific compliance and SME responsibilities.

Key Responsibilities:

Domain Expertise:

• 10+ years of experience in QA and program delivery within the insurance industry.
• Proven exposure across Life, Group, and Health insurance lines.
• Hands-on experience with major Policy Administration Systems such as LifeAsia, L400, GroupAsia, eBaoTech, and Compass.

System & Application Knowledge:

• Strong understanding of back-end insurance applications including: Claims engines, Underwriting systems, Risk assessment platforms, Commission management systems, CRM and pricing tools
• Exposure to front-end/digital applications such as: Agent portals, Customer self-service platforms, Sales applications, Mobile apps and dashboard reporting tools

Business Engagement:

• Experience working collaboratively with departments such as: New Business, Claims, Underwriting, Operations, Pricing & Actuarial, Business & Product teams
• Exposure to regulatory compliance and audit support within an insurance environment.

Subject Matter Expertise:

• Minimum 5 years acting as a Business Analyst or Subject Matter Expert (SME) on insurance projects.
• Strong analytical and domain skills with the ability to bridge business and technology.
• Proven track record leading QA projects in enterprise environments.
• Ownership of end-to-end QA lifecycle, including Functional testing, Regression testing, UAT strategy and execution
• Acted as a single point of contact for senior IT and business stakeholders.
• Experience managing QA metrics, defect trends, and conducting delivery forums such as:
• Daily/Weekly/Monthly Status Reviews (DSR, WSR, MSR)
• Risk and issue management sessions

Automation Awareness (Preferred):

• Basic understanding of automation frameworks and tools such as Selenium, Robot Framework, or Python-based testing.
• Familiarity with concepts of automation-led UAT acceleration and regression scalability (though not hands-on required).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance and Information Technology
• Industries IT Services and IT Consulting and Insurance

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Get notified about new Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

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Direct message the job poster from QualityKiosk Technologies Pvt. Ltd.

Job Title: Senior QA/Program Manager – Insurance Domain

Job Summary:

We are seeking an experienced and results-driven professional with over 10 years of insurance domain expertise to lead QA and program delivery initiatives across Life, Group, and Health insurance lines. This role demands deep domain knowledge, hands-on experience with key insurance systems, and the ability to work across cross-functional teams and business units. The ideal candidate will have a strong understanding of QA strategy, program delivery, stakeholder engagement, and domain-specific compliance and SME responsibilities.

Key Responsibilities:

Domain Expertise:

• 10+ years of experience in QA and program delivery within the insurance industry.
• Proven exposure across Life, Group, and Health insurance lines.
• Hands-on experience with major Policy Administration Systems such as LifeAsia, L400, GroupAsia, eBaoTech, and Compass.

System & Application Knowledge:

• Strong understanding of back-end insurance applications including: Claims engines, Underwriting systems, Risk assessment platforms, Commission management systems, CRM and pricing tools
• Exposure to front-end/digital applications such as: Agent portals, Customer self-service platforms, Sales applications, Mobile apps and dashboard reporting tools

Business Engagement:

• Experience working collaboratively with departments such as: New Business, Claims, Underwriting, Operations, Pricing & Actuarial, Business & Product teams
• Exposure to regulatory compliance and audit support within an insurance environment.

Subject Matter Expertise:

• Minimum 5 years acting as a Business Analyst or Subject Matter Expert (SME) on insurance projects.
• Strong analytical and domain skills with the ability to bridge business and technology.
• Proven track record leading QA projects in enterprise environments.
• Ownership of end-to-end QA lifecycle, including Functional testing, Regression testing, UAT strategy and execution
• Acted as a single point of contact for senior IT and business stakeholders.
• Experience managing QA metrics, defect trends, and conducting delivery forums such as:
• Daily/Weekly/Monthly Status Reviews (DSR, WSR, MSR)
• Risk and issue management sessions

Automation Awareness (Preferred):

• Basic understanding of automation frameworks and tools such as Selenium, Robot Framework, or Python-based testing.
• Familiarity with concepts of automation-led UAT acceleration and regression scalability (though not hands-on required).

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance and Information Technology
• Industries IT Services and IT Consulting and Insurance

Referrals increase your chances of interviewing at QualityKiosk Technologies Pvt. Ltd. by 2x

Get notified about new Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

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Join to apply for the Assistant Compliance & Quality Assurance Manager (Complaint Handling) role at Chiyu Banking Corporation Limited

3 days ago Be among the first 25 applicants

Join to apply for the Assistant Compliance & Quality Assurance Manager (Complaint Handling) role at Chiyu Banking Corporation Limited

Get AI-powered advice on this job and more exclusive features.

Chiyu Banking Corporation Limited has been registered as a licensed bank since 1947. Rooted in Hong Kong, we strive to provide one-stop cross-border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge of the Hong Kong and Fujian business and our cross-border platform, we will continuously maintain its core values of “Sincerity, Flexibility, Tailor-made Service and Professionalism” and provide premium services to our customers to help growing their wealth, and to create values and deliver returns to our stakeholders and staff.

We believe that employees are valuable asset of the company. We offer stimulating careers that will further your personal growth. Come join us for the following position.

Responsibilities

• Assist in designing and implementing of the policies and internal control mechanism to enhance quality service of branches
• Coordinate with internal and external parties to manage clients' opinions / complaints and respond in a timely manner
• Promote quality assurance best practice, organize compliance and quality assurance improvement training and activities to frontline staff
• Liaise with and monitor performance of outside vendor on mystery shopper programme
• Undertake any other duties as assigned by the superior
  
  

• Degree or above in Business Administration or related disciplines
• Minimum 3 years of experience in quality assurance and complaint handling in banking industry
• Demonstrate strong sense of risk and control
• Excellent interpersonal and communication skills
• Good command of spoken and written Chinese and English
• Proficient in PC skill especially Excel and Chinese Word Processing
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Finance and Sales
• Industries Accounting

Referrals increase your chances of interviewing at Chiyu Banking Corporation Limited by 2x

Get notified about new Assistant Quality Assurance Manager jobs in Hong Kong SAR .

Tai Po District, Hong Kong SAR 2 weeks ago

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Join to apply for the Assistant Branch Sales Quality Assurance Manager (HK) role at Hang Seng Bank .

2 days ago - Be among the first 25 applicants.

We are seeking high-caliber professionals to join our branch network as Assistant Branch Sales Quality Assurance Manager .

Hang Seng is committed to service excellence. Our people are our most important asset, playing a vital role in our efforts to enhance performance for customers and provide best-in-class products and services. We offer a dynamic working environment, good career development opportunities, and competitive compensation packages.

Our Retail Distribution focuses on personal wealth management and financial services, serving over half of the adult population through more than 255 branches and outlets, including around 50 Prestige Banking Centres for high-end customers.

• Ensure branch sales staff understand internal and regulatory requirements.
• Support reviews of workflows and guidelines to improve sales quality and compliance.
• Implement sales quality control and promote fair customer treatment and good outcomes.
• Assist in developing a customer-centric culture and fair treatment practices.
• Monitor compliance with new wealth sales procedures and the delivery of new products/services.
• Early detection and escalation of irregularities.
• Minimize risk exposure through control measures.
• Monitor sales quality, manage wealth sales risks, and conduct risks.
• Maintain communication with Branch Managers regarding compliance guidelines and policies.

• University Degree in a related discipline.
• At least 2 years of insurance and investment sales experience in retail banking.
• Knowledge of regulatory and compliance requirements.
• Attention to detail, compliance, and control orientation.
• Strong communication, interpersonal, and problem-solving skills.
• Customer-centric mindset and ability to handle complex interactions.
• Proficiency in English, Cantonese, and Mandarin.

Visit Hang Seng Career Page and sign up with our Talent Community for the latest career opportunities in Hong Kong.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Quality Assurance
• Industry: Banking

Referrals can increase your chances of interviewing at Hang Seng Bank by 2x.

Get notified about new Assistant Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

Join to apply for the Assistant Branch Sales Quality Assurance Manager (HK) role at Hang Seng Bank .

2 days ago - Be among the first 25 applicants.

We are seeking high-caliber professionals to join our branch network as Assistant Branch Sales Quality Assurance Manager .

Hang Seng is committed to service excellence. Our people are our most important asset, playing a vital role in our efforts to enhance performance for customers and provide best-in-class products and services. We offer a dynamic working environment, good career development opportunities, and competitive compensation packages.

Our Retail Distribution focuses on personal wealth management and financial services, serving over half of the adult population through more than 255 branches and outlets, including around 50 Prestige Banking Centres for high-end customers.

• Ensure branch sales staff understand internal and regulatory requirements.
• Support reviews of workflows and guidelines to improve sales quality and compliance.
• Implement sales quality control and promote fair customer treatment and good outcomes.
• Assist in developing a customer-centric culture and fair treatment practices.
• Monitor compliance with new wealth sales procedures and the delivery of new products/services.
• Early detection and escalation of irregularities.
• Minimize risk exposure through control measures.
• Monitor sales quality, manage wealth sales risks, and conduct risks.
• Maintain communication with Branch Managers regarding compliance guidelines and policies.

• University Degree in a related discipline.
• At least 2 years of insurance and investment sales experience in retail banking.
• Knowledge of regulatory and compliance requirements.
• Attention to detail, compliance, and control orientation.
• Strong communication, interpersonal, and problem-solving skills.
• Customer-centric mindset and ability to handle complex interactions.
• Proficiency in English, Cantonese, and Mandarin.

Visit Hang Seng Career Page and sign up with our Talent Community for the latest career opportunities in Hong Kong.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Quality Assurance
• Industry: Banking

Referrals can increase your chances of interviewing at Hang Seng Bank by 2x.

Get notified about new Assistant Quality Assurance Manager jobs in Hong Kong, Hong Kong SAR .

Join to apply for the Assistant Compliance & Quality Assurance Manager (Complaint Handling) role at Chiyu Banking Corporation Limited

3 days ago Be among the first 25 applicants

Join to apply for the Assistant Compliance & Quality Assurance Manager (Complaint Handling) role at Chiyu Banking Corporation Limited

Get AI-powered advice on this job and more exclusive features.

Chiyu Banking Corporation Limited has been registered as a licensed bank since 1947. Rooted in Hong Kong, we strive to provide one-stop cross-border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge of the Hong Kong and Fujian business and our cross-border platform, we will continuously maintain its core values of “Sincerity, Flexibility, Tailor-made Service and Professionalism” and provide premium services to our customers to help growing their wealth, and to create values and deliver returns to our stakeholders and staff.
We believe that employees are valuable asset of the company. We offer stimulating careers that will further your personal growth. Come join us for the following position.
Responsibilities

• Assist in designing and implementing of the policies and internal control mechanism to enhance quality service of branches
• Coordinate with internal and external parties to manage clients' opinions / complaints and respond in a timely manner
• Promote quality assurance best practice, organize compliance and quality assurance improvement training and activities to frontline staff
• Liaise with and monitor performance of outside vendor on mystery shopper programme
• Undertake any other duties as assigned by the superior
  

• Degree or above in Business Administration or related disciplines
• Minimum 3 years of experience in quality assurance and complaint handling in banking industry
• Demonstrate strong sense of risk and control
• Excellent interpersonal and communication skills
• Good command of spoken and written Chinese and English
• Proficient in PC skill especially Excel and Chinese Word Processing
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Finance and Sales
• Industries Accounting

Referrals increase your chances of interviewing at Chiyu Banking Corporation Limited by 2x

Get notified about new Assistant Quality Assurance Manager jobs in Hong Kong SAR .

Tai Po District, Hong Kong SAR 2 weeks ago

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Join to apply for the QA Tester/ Lead role at Oliver James

3 days ago Be among the first 25 applicants

Join to apply for the QA Tester/ Lead role at Oliver James

Position Overview:
We are seeking a skilled and motivated Software Testing Specialist or Team Leader to join our dynamic team. The ideal candidate will have a strong background in software testing methodologies and must possess essential coding and application skills relevant to our domain in CSD services.

Key Responsibilities:

• Develop and execute test plans and test scripts (both manual and automated).
• Perform software testing to ensure product quality and compliance with specifications.
• Collaborate with system developers and stakeholders to understand requirements and provide feedback.
• Analyze test results and document findings to support decision-making processes.
• Maintain up-to-date knowledge of industry trends and best practices in software testing.

Must-Have Qualifications:

• Tertiary education in Information Technology, Business Administration, Finance, or related disciplines.
• Minimum of 4 years of working experience for Team Leaders; 3 years for Specialists; and 2 years for Testers.
• Proficiency in software testing methodologies, tools, and techniques.
• Strong coding skills in:
• Oracle programming, task management, and tuning
• Architecture of web-based applications
• Open API and microservices
• JSON and XML
• Cybersecurity measures related to web applications (e.g., vulnerability)
• Test automation tools
• Domain knowledge in CSD services including collateral management, securities issuance, trading and settlement, corporate actions, and cash management.
• Knowledge of SWIFT messaging , both in MT and MX formats.
• Excellent communication and interpersonal skills, particularly in liaising with system developers.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
• Fast learner with a proactive attitude.
• Good command of English and Cantonese; fluency in Putonghua is preferred.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Quality Assurance
• Industries Banking

Referrals increase your chances of interviewing at Oliver James by 2x

Get notified about new Lead Quality Assurance Tester jobs in Hong Kong, Hong Kong SAR .

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