4 132 Trainee Manager jobs in Hong Kong
AVP/Senior Manager, Agile Program Management and Transformation
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the AVP/Senior Manager, Agile Program Management and Transformation role at PCCW GLOBAL Limited .
This is a full-time, permanent position with an onsite working arrangement. The job title and role will be commensurate with experience.
Responsibilities- Support and drive agile program execution and operations.
- Communicate with agile teams regarding business needs, urgency, and vision for change.
- Develop and execute the agile implementation plan and facilitate the formation of the Agile Release Train (ART).
- Facilitate operational value streams for business and functional teams.
- Design metrics for measuring agile performance using agile tools.
- Provide coaching and training on agile frameworks and practices.
- Facilitate agile events such as PI Planning, I&A events, and synchronization sessions.
- Foster communities of practice and continuous improvement.
- Support AI transformation initiatives, including designing AI adoption frameworks, testing AI tools, and integrating AI into workflows.
- Establish KPIs, OKRs, and metrics to evaluate AI usage and performance.
- Work full-time at the Hong Kong office, communicate effectively in English, and coordinate across time zones.
- Work independently, solve problems proactively, and occasionally travel internationally.
- Bachelor's degree in business, computer science, or engineering.
- At least 8 years of experience in a sizable organization.
- Certifications or experience with Scaled Agile Framework (SAFe) is advantageous.
- Knowledge or experience in AI is advantageous.
- Self-motivated, adaptable, positive, and proactive.
- Willingness to learn and embrace change.
- Fluent in English and Cantonese.
- Senior level: Mid-Senior.
- Employment type: Full-time.
- Job function: Project Management.
- Industry: Telecommunications.
AVP/Senior Manager, Agile Program Management and Transformation
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the AVP/Senior Manager, Agile Program Management and Transformation role at PCCW GLOBAL Limited .
This is a full-time, permanent position with an onsite working arrangement. The job title and role will be commensurate with experience.
Responsibilities- Support and drive agile program execution and operations.
- Communicate with agile teams regarding business needs, urgency, and vision for change.
- Develop and execute the agile implementation plan and facilitate the formation of the Agile Release Train (ART).
- Facilitate operational value streams for business and functional teams.
- Design metrics for measuring agile performance using agile tools.
- Provide coaching and training on agile frameworks and practices.
- Facilitate agile events such as PI Planning, I&A events, and synchronization sessions.
- Foster communities of practice and continuous improvement.
- Support AI transformation initiatives, including designing AI adoption frameworks, testing AI tools, and integrating AI into workflows.
- Establish KPIs, OKRs, and metrics to evaluate AI usage and performance.
- Work full-time at the Hong Kong office, communicate effectively in English, and coordinate across time zones.
- Work independently, solve problems proactively, and occasionally travel internationally.
- Bachelor's degree in business, computer science, or engineering.
- At least 8 years of experience in a sizable organization.
- Certifications or experience with Scaled Agile Framework (SAFe) is advantageous.
- Knowledge or experience in AI is advantageous.
- Self-motivated, adaptable, positive, and proactive.
- Willingness to learn and embrace change.
- Fluent in English and Cantonese.
- Senior level: Mid-Senior.
- Employment type: Full-time.
- Job function: Project Management.
- Industry: Telecommunications.
Consulting Associate (Relationship Management Trainee Program)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Consulting Associate (Relationship Management Trainee Program) role at GUM | Your MPF & EB Expert | Hong Kong
Consulting Associate (Relationship Management Trainee Program)6 days ago Be among the first 25 applicants
Join to apply for the Consulting Associate (Relationship Management Trainee Program) role at GUM | Your MPF & EB Expert | Hong Kong
Pioneers
GUM, previously known as Gain Miles, has re-startup our brands as a prestigious boutique consulting firm in the Health and Wealth Industry in 2022. GUM, as a MPF expert, pioneered in providing MPF solutions and financial consulting services for over 42 years of market experience and is dedicated to giving you more inspiration, wealth and happiness.
WE GIVE U MORE.
GUM, previously known as Gain Miles, has re-startup our brands as a prestigious boutique consulting firm in the Health and Wealth Industry in 2022. GUM, as a MPF expert, pioneered in providing MPF solutions and financial consulting services for over 42 years of market experience and is dedicated to giving you more inspiration, wealth and happiness.
Fast-Learning
GUM is devoted to creating a fast-learning environment for our staff in which we encourage learning through practice by innovating methods to resolve our clients’ MPF inquiries. We embrace a dynamic and open work environment with a simple organizational structure and proper delegation that facilitates constructive feedbacks and guidance.
Team work
We truly believe that a mutually supportive and high tolerance for failures atmosphere is conducive to employee autonomy and team performance, where new ideas will be tested by trial and error and staff will be equipped with the necessary skills for uncertainty.
People are our greatest assets, our adamant belief is to immerse people-oriented elements into our culture by proactively encouraging the exchange of knowledge and ideas, inheriting experience from our veteran experts and promoting self-initiated learning.
We understand career progression is vital to our people, GUM provides ample opportunities and sufficient career mobility to shape job capabilities and cultivate work-specific skills. We are looking for motivated and resilient people to join our GUM Family. Embark on our journey to fulfil your career aspiration and gain full support to unleash your potential for excellence!
Program Summary
- The Relationship Management Trainee Programis an 18 - 24 months accelerated program which enables professionals within three years of experience to embark on their professional consulting careers
- Candidates will join the program as a Consulting Associate and be promoted toAssistant Manager level upon program graduation
- Consulting Associate will experience three stages lasting 3 - 6 months or longer, with corresponding key performance indicators and be subject to salary increment in each promotion
- We are looking for someone who is energetic and enthusiastic, willing to take challenges with an entrepreneur mindset, and also a good team player to join our team!
- Foster long-term customer relationship and conduct proactive communication with corporate clients.
- Demonstrate eagerness for self-improvement and accumulate experience through peer-learning.
- Service client portfolios from diversified industries and strategic plans over corporate and individual customers on their retirement planning and employee benefits arrangement
- Understand customer needs and provide tailor-made solution as a consultant, explore new business opportunities, and retain good relationships with our clients
- Possess strong analytical and business development with sound knowledge on pension and financial products
- Working with senior managerial, conduct client meetings, webinars, and conferences to provide our clients with mass financial education
Guide your direction – You will be immersed in our culture of learning and knowledge exchange among teams. We will have detailed guideline and specified deliverables of each stage development.
Unleash your potential – Your placement on Corporate Sales and Employee Service team will equip you with B2B and B2C experience, accumulated through technical knowledge immersion and progress achievement .
Mentoring your mindset – In parallel to your career progression, you will be assigned to a team which is responsive to your enquiries and supportive of your career development.
About You
- Preferred 1-3 years working experiences, fresh graduates are also welcome!
- Degree holder in all discipline
- Good interpersonal skills, detail-minded, self-motivated, dedicated, enthusiastic, energetic and reliable; and most importantly, willing to learn and take challenges! – we need someone to join us to be a game changer of the industry!
- Excellent presentation and communication skills in both Chinese and English
- Strong computer skills including MS Word, Excel and PowerPoint …etc.
- 1:1 coaching and regularly performance review with salary adjustment
- Diversified exposures over institutional, corporate and individual clients
- Uncapped learning opportunities and extensive trainings from technical product knowledge to soft skills training
- Fun and open working culture without hierarchy – #WorkHardPlayHard philosophy and focus on Team Work
- Flexible working policy
- Comprehensive fringe benefits including 16-24 Annual Leaves, Extensive Medical and Dental coverage, Training and Licensing Examination support
- Family Friendly policy, including Birthday Leave, Examination Leave, Family Care Leave and dependents…etc.
Join the GUMbees today!
Ready to fly high in your career? Interested candidate please submit your full resume with availability, current and expected salary by clicking "Apply Now".
All personal data provided will be treated with strictly confidential and will be used for the recruitment process only. Unsuccessful applications will be properly discarded within 3 months. Seniority level
- Seniority level Internship
- Employment type Other
- Job function Finance and Consulting
- Industries Insurance
Referrals increase your chances of interviewing at GUM | Your MPF & EB Expert | Hong Kong by 2x
Sign in to set job alerts for “Business Development Associate” roles. Business Development Manager | FMCG | Snacks ($45-50k + bonus)Hong Kong, Hong Kong SAR HK$5,000.00-HK 50,000.00 22 minutes ago
Business Development Manager, SMB (New Business) Business Development Executive/Specialist Business Development Manager, Business Department, Emerging Business (TRAVEL RETAIL) Assistant Business Development Manager Senior Manager, Business Development HK & Macau Business Associate (Business Development & Client Success) Business Development Manager / Senior Business Development Executive Business Development Manager (eCommerce) Wealth Management - Business Development Specialist Business Development Manager - Spirits, Off Trade Business Development Supervisor / Assistant Business Development Manager Business Operations Assistant (Welcome Fresh Graduate, Contract Role)New Territories, Hong Kong SAR 4 weeks ago
Business Development Representative, GCR-HKT Associate, Business Development (Operations) Business Development Manager, North East AsiaWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Executive, Partnership Management (Loyalty Program)
Posted 10 days ago
Job Viewed
Job Description
Direct message the job poster from HKT Digital Ventures - Digital Commerce
How to build a growth model with an integrated digital ecosystem consisting of business verticals ranging from FinTech, Digital Commerce, Loyalty, Healthtech, Insurtech, and Travel services. Looking to be a game-changer? Keep reading!
HKT’s Digital Ventures bring to life innovations that take fintech, loyalty and digital commerce to the next level. Leveraged by high profiling loyalty program and big data of high future visibility, we run a very successful and promising digital ecosystem in Hong Kong.
Our team is growing! HKT Digital Ventures – Partnership team is now looking for a Senior Executive, Partnership Management (Loyalty Program) to oversee the strategic partnerships of our Digital Ventures’ brands, as well as storytelling in our digital channels with the goal of building brand awareness, fostering loyalty, increasing engagements, and growing our audiences & businesses.
Reasons why you should join us!
1. A ride on an exponentially growing business and opportunity to tap into one of the largest user bases in Hong Kong. Making a small change can impact on the daily lives of many.
2. Exposure to a vast array of verticals. You won’t be confined to one industry in one company but multiple. Our existing portfolio includes e-commerce, insurance, financial services and travel.
3. Have fun, enjoy the ride and open team culture. The only way to do great work is to love what you do.
4. We have team celebrations and cross-team events regularly to celebrate small milestones and big achievements.
5. Opportunity to work with senior leaders from top tier consulting firms, start-ups, tech firms and banks. Get ready for intellectual conversations.
6. A dynamic and fast-paced yet financially stable environment. We are part of the HKT group.
As a Senior Executive, Marketing in Digital Ventures - Partnership, you will report to and work closely with the Senior Executive, Partnership Management (Loyalty Program) of Digital Ventures on an array of growing marketing strategy and objectives. Your typical day could be a combination of the following:
- Support the implementation of business acquisition strategies and define KPIs; achieve team goals by establishing analytics, reviewing insights for results, reporting on and calculating success (e.g. ROI, CVR, etc.), and making recommendations for improvement.
- Understand customer base (demographics, digital habits, interests) and formulate all-rounded content strategies
- Support the team in approaching potential customers and building deep partnerships to ensure synergy on awareness & promotion effects
- Perform full cycles of business partnership from create partnership presentations, commercial terms negotiation, agreements preparation, performance to pitch potential collaboration
- Keep abreast of the market trends and competitors’ movements and make appropriate recommendations and reports.
- Formulate and execute Go-To-Market plans and programs through digital and diverse channels to increase awareness, improve customer experience and brand preference
- Work closely with external and internal cross functional teams to execute partnership initiatives that’s aligned with the company’s goals and values.
- Perform ad-hoc duties as assigned by management
To succeed in this role
- Degree in Marketing, Business Administration, E-Commerce, Omni-Channel Retailing or related discipline
- Minimum 3 years of partnership management / customer behavior analysis / digital marketing experience gained from e-commerce, retail or financial services industry
- Mature, independent, good team player, able to work under pressure
- Creative, AI & digital savvy with excellent communication and interpersonal skill and command of both written and spoken English and Chinese
All personal data provided by candidates will be used for recruitment purposes only by HKT Services Limited in accordance with HKT's Privacy Statement, which is available on our website. Unless otherwise instructed in writing, candidates may be considered for other suitable positions within the Group (being, HKT Limited, PCCW Limited and their respective subsidiaries, affiliates and associated companies). Personal data of unsuccessful candidates will normally be destroyed 24 months after rejection of the candidate's application. If you have any questions regarding your personal data held by HKT Services Limited HKT’s Privacy Statement, please feel free to contact our Privacy Compliance Officer by writing to or GPO Box 9896, Hong Kong.
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Marketing, Sales, and Business Development
- Industries Telecommunications
Referrals increase your chances of interviewing at HKT Digital Ventures - Digital Commerce by 2x
Sign in to set job alerts for “Business Development Specialist” roles. Senior Manager, Business Development HK & Macau (TRAVEL RETAIL) Assistant Business Development Manager Business Development Manager, North East AsiaShenzhen, Guangdong, China CN¥60,000.00-CN¥100,000.00 2 years ago
Business Development Manager, Business Department, Emerging Business Business Development Manager | FMCG | Snacks ($45-50k + bonus)Hong Kong, Hong Kong SAR HK$5,000.00-HK 50,000.00 2 days ago
Business Development Manager, New Business Sales, Export (Mandarin, English) Business Development Manager (Ecommerce) Business Development Manager - Spirits, Off Trade Business Development Executive/Specialist Senior Manager, Corporate Business Development WeChat Pay - Senior Business Development Manager Business Development Manager / Senior Business Development Executive Business Development Manager, E-Commerce (Douyin) (Based in Shanghai)Islands District, Hong Kong SAR 1 month ago
Business Development Manager (eCommerce)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrConsulting Associate (Relationship Management Trainee Program)
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Consulting Associate (Relationship Management Trainee Program) role at GUM | Your MPF & EB Expert | Hong Kong
Consulting Associate (Relationship Management Trainee Program)6 days ago Be among the first 25 applicants
Join to apply for the Consulting Associate (Relationship Management Trainee Program) role at GUM | Your MPF & EB Expert | Hong Kong
Pioneers
GUM, previously known as Gain Miles, has re-startup our brands as a prestigious boutique consulting firm in the Health and Wealth Industry in 2022. GUM, as a MPF expert, pioneered in providing MPF solutions and financial consulting services for over 42 years of market experience and is dedicated to giving you more inspiration, wealth and happiness.
WE GIVE U MORE.
GUM, previously known as Gain Miles, has re-startup our brands as a prestigious boutique consulting firm in the Health and Wealth Industry in 2022. GUM, as a MPF expert, pioneered in providing MPF solutions and financial consulting services for over 42 years of market experience and is dedicated to giving you more inspiration, wealth and happiness.
Fast-Learning
GUM is devoted to creating a fast-learning environment for our staff in which we encourage learning through practice by innovating methods to resolve our clients’ MPF inquiries. We embrace a dynamic and open work environment with a simple organizational structure and proper delegation that facilitates constructive feedbacks and guidance.
Team work
We truly believe that a mutually supportive and high tolerance for failures atmosphere is conducive to employee autonomy and team performance, where new ideas will be tested by trial and error and staff will be equipped with the necessary skills for uncertainty.
People are our greatest assets, our adamant belief is to immerse people-oriented elements into our culture by proactively encouraging the exchange of knowledge and ideas, inheriting experience from our veteran experts and promoting self-initiated learning.
We understand career progression is vital to our people, GUM provides ample opportunities and sufficient career mobility to shape job capabilities and cultivate work-specific skills. We are looking for motivated and resilient people to join our GUM Family. Embark on our journey to fulfil your career aspiration and gain full support to unleash your potential for excellence!
Program Summary
- The Relationship Management Trainee Programis an 18 - 24 months accelerated program which enables professionals within three years of experience to embark on their professional consulting careers
- Candidates will join the program as a Consulting Associate and be promoted toAssistant Manager level upon program graduation
- Consulting Associate will experience three stages lasting 3 - 6 months or longer, with corresponding key performance indicators and be subject to salary increment in each promotion
- We are looking for someone who is energetic and enthusiastic, willing to take challenges with an entrepreneur mindset, and also a good team player to join our team!
- Foster long-term customer relationship and conduct proactive communication with corporate clients.
- Demonstrate eagerness for self-improvement and accumulate experience through peer-learning.
- Service client portfolios from diversified industries and strategic plans over corporate and individual customers on their retirement planning and employee benefits arrangement
- Understand customer needs and provide tailor-made solution as a consultant, explore new business opportunities, and retain good relationships with our clients
- Possess strong analytical and business development with sound knowledge on pension and financial products
- Working with senior managerial, conduct client meetings, webinars, and conferences to provide our clients with mass financial education
Guide your direction – You will be immersed in our culture of learning and knowledge exchange among teams. We will have detailed guideline and specified deliverables of each stage development.
Unleash your potential – Your placement on Corporate Sales and Employee Service team will equip you with B2B and B2C experience, accumulated through technical knowledge immersion and progress achievement .
Mentoring your mindset – In parallel to your career progression, you will be assigned to a team which is responsive to your enquiries and supportive of your career development.
About You
- Preferred 1-3 years working experiences, fresh graduates are also welcome!
- Degree holder in all discipline
- Good interpersonal skills, detail-minded, self-motivated, dedicated, enthusiastic, energetic and reliable; and most importantly, willing to learn and take challenges! – we need someone to join us to be a game changer of the industry!
- Excellent presentation and communication skills in both Chinese and English
- Strong computer skills including MS Word, Excel and PowerPoint …etc.
- 1:1 coaching and regularly performance review with salary adjustment
- Diversified exposures over institutional, corporate and individual clients
- Uncapped learning opportunities and extensive trainings from technical product knowledge to soft skills training
- Fun and open working culture without hierarchy – #WorkHardPlayHard philosophy and focus on Team Work
- Flexible working policy
- Comprehensive fringe benefits including 16-24 Annual Leaves, Extensive Medical and Dental coverage, Training and Licensing Examination support
- Family Friendly policy, including Birthday Leave, Examination Leave, Family Care Leave and dependents…etc.
Join the GUMbees today!
Ready to fly high in your career? Interested candidate please submit your full resume with availability, current and expected salary by clicking "Apply Now".
All personal data provided will be treated with strictly confidential and will be used for the recruitment process only. Unsuccessful applications will be properly discarded within 3 months. Seniority level
- Seniority level Internship
- Employment type Other
- Job function Finance and Consulting
- Industries Insurance
Referrals increase your chances of interviewing at GUM | Your MPF & EB Expert | Hong Kong by 2x
Sign in to set job alerts for “Business Development Associate” roles. Business Development Manager | FMCG | Snacks ($45-50k + bonus)Hong Kong, Hong Kong SAR HK$5,000.00-HK 50,000.00 22 minutes ago
Business Development Manager, SMB (New Business) Business Development Executive/Specialist Business Development Manager, Business Department, Emerging Business (TRAVEL RETAIL) Assistant Business Development Manager Senior Manager, Business Development HK & Macau Business Associate (Business Development & Client Success) Business Development Manager / Senior Business Development Executive Business Development Manager (eCommerce) Wealth Management - Business Development Specialist Business Development Manager - Spirits, Off Trade Business Development Supervisor / Assistant Business Development Manager Business Operations Assistant (Welcome Fresh Graduate, Contract Role)New Territories, Hong Kong SAR 4 weeks ago
Business Development Representative, GCR-HKT Associate, Business Development (Operations) Business Development Manager, North East AsiaWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Executive, Partnership Management (Loyalty Program)
Posted 3 days ago
Job Viewed
Job Description
Direct message the job poster from HKT Digital Ventures - Digital Commerce
How to build a growth model with an integrated digital ecosystem consisting of business verticals ranging from FinTech, Digital Commerce, Loyalty, Healthtech, Insurtech, and Travel services. Looking to be a game-changer? Keep reading!
HKT’s Digital Ventures bring to life innovations that take fintech, loyalty and digital commerce to the next level. Leveraged by high profiling loyalty program and big data of high future visibility, we run a very successful and promising digital ecosystem in Hong Kong.
Our team is growing! HKT Digital Ventures – Partnership team is now looking for a Senior Executive, Partnership Management (Loyalty Program) to oversee the strategic partnerships of our Digital Ventures’ brands, as well as storytelling in our digital channels with the goal of building brand awareness, fostering loyalty, increasing engagements, and growing our audiences & businesses.
Reasons why you should join us!
1. A ride on an exponentially growing business and opportunity to tap into one of the largest user bases in Hong Kong. Making a small change can impact on the daily lives of many.
2. Exposure to a vast array of verticals. You won’t be confined to one industry in one company but multiple. Our existing portfolio includes e-commerce, insurance, financial services and travel.
3. Have fun, enjoy the ride and open team culture. The only way to do great work is to love what you do.
4. We have team celebrations and cross-team events regularly to celebrate small milestones and big achievements.
5. Opportunity to work with senior leaders from top tier consulting firms, start-ups, tech firms and banks. Get ready for intellectual conversations.
6. A dynamic and fast-paced yet financially stable environment. We are part of the HKT group.
As a Senior Executive, Marketing in Digital Ventures - Partnership, you will report to and work closely with the Senior Executive, Partnership Management (Loyalty Program) of Digital Ventures on an array of growing marketing strategy and objectives. Your typical day could be a combination of the following:
- Support the implementation of business acquisition strategies and define KPIs; achieve team goals by establishing analytics, reviewing insights for results, reporting on and calculating success (e.g. ROI, CVR, etc.), and making recommendations for improvement.
- Understand customer base (demographics, digital habits, interests) and formulate all-rounded content strategies
- Support the team in approaching potential customers and building deep partnerships to ensure synergy on awareness & promotion effects
- Perform full cycles of business partnership from create partnership presentations, commercial terms negotiation, agreements preparation, performance to pitch potential collaboration
- Keep abreast of the market trends and competitors’ movements and make appropriate recommendations and reports.
- Formulate and execute Go-To-Market plans and programs through digital and diverse channels to increase awareness, improve customer experience and brand preference
- Work closely with external and internal cross functional teams to execute partnership initiatives that’s aligned with the company’s goals and values.
- Perform ad-hoc duties as assigned by management
To succeed in this role
- Degree in Marketing, Business Administration, E-Commerce, Omni-Channel Retailing or related discipline
- Minimum 3 years of partnership management / customer behavior analysis / digital marketing experience gained from e-commerce, retail or financial services industry
- Mature, independent, good team player, able to work under pressure
- Creative, AI & digital savvy with excellent communication and interpersonal skill and command of both written and spoken English and Chinese
All personal data provided by candidates will be used for recruitment purposes only by HKT Services Limited in accordance with HKT's Privacy Statement, which is available on our website. Unless otherwise instructed in writing, candidates may be considered for other suitable positions within the Group (being, HKT Limited, PCCW Limited and their respective subsidiaries, affiliates and associated companies). Personal data of unsuccessful candidates will normally be destroyed 24 months after rejection of the candidate's application. If you have any questions regarding your personal data held by HKT Services Limited HKT’s Privacy Statement, please feel free to contact our Privacy Compliance Officer by writing to or GPO Box 9896, Hong Kong.
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Marketing, Sales, and Business Development
- Industries Telecommunications
Referrals increase your chances of interviewing at HKT Digital Ventures - Digital Commerce by 2x
Sign in to set job alerts for “Business Development Specialist” roles. Senior Manager, Business Development HK & Macau (TRAVEL RETAIL) Assistant Business Development Manager Business Development Manager, North East AsiaShenzhen, Guangdong, China CN¥60,000.00-CN¥100,000.00 2 years ago
Business Development Manager, Business Department, Emerging Business Business Development Manager | FMCG | Snacks ($45-50k + bonus)Hong Kong, Hong Kong SAR HK$5,000.00-HK 50,000.00 2 days ago
Business Development Manager, New Business Sales, Export (Mandarin, English) Business Development Manager (Ecommerce) Business Development Manager - Spirits, Off Trade Business Development Executive/Specialist Senior Manager, Corporate Business Development WeChat Pay - Senior Business Development Manager Business Development Manager / Senior Business Development Executive Business Development Manager, E-Commerce (Douyin) (Based in Shanghai)Islands District, Hong Kong SAR 1 month ago
Business Development Manager (eCommerce)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrGraduate Customer Success Manager
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Graduate Customer Success Manager role at Canonical
3 days ago Be among the first 25 applicants
Join to apply for the Graduate Customer Success Manager role at Canonical
The role of a Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications.
This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions.
Location: This role will be based remotely worldwide.
What your day will look like
- A strong focus on supporting customers by finding solutions to ticket requests.
- Enrich documentation about problem solving, Q&A, onboarding materials.
- Drive campaigns targeting multiple customers through digital touch-points and activities.
- Identify high potential as well as high risk customers from newly onboarded users or customers
- Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
- Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives.
- Engage with your portfolio of customers to ensure risk identification
- Collect feedback from customers and format them for review by the product team
- Customer-facing experience
- An empathetic individual with a natural drive to help others
- Passion for technology, infrastructure and Ubuntu in particular is a must
- Excellent presentation skills
- Strong organisational skills, ability to structure and constantly update documentation
- A team player capable of interacting with all departments internally
- We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us!
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
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About the latest Trainee manager Jobs in Hong Kong !
Graduate Customer Success Manager
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Graduate Customer Success Manager role at Canonical
3 days ago Be among the first 25 applicants
Join to apply for the Graduate Customer Success Manager role at Canonical
The role of a Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer's objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications.
This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions.
Location: This role will be based remotely worldwide.
What your day will look like
- A strong focus on supporting customers by finding solutions to ticket requests.
- Enrich documentation about problem solving, Q&A, onboarding materials.
- Drive campaigns targeting multiple customers through digital touch-points and activities.
- Identify high potential as well as high risk customers from newly onboarded users or customers
- Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
- Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer's objectives.
- Engage with your portfolio of customers to ensure risk identification
- Collect feedback from customers and format them for review by the product team
- Customer-facing experience
- An empathetic individual with a natural drive to help others
- Passion for technology, infrastructure and Ubuntu in particular is a must
- Excellent presentation skills
- Strong organisational skills, ability to structure and constantly update documentation
- A team player capable of interacting with all departments internally
- We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Japanese, Korean, Spanish, Portuguese, German, French, or Italian, alongside an excellent command of English, please inform us!
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Software Development
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#J-18808-LjbffrManager / Deputy Manager
Posted 10 days ago
Job Viewed
Job Description
At the OOCL Group, PEOPLE are our most important asset. As an international logistics service provider embracing “People, People, People” as one of our Core Values, we respect and invest in our people and recognize their efforts and achievements.
In support of the growth of OOCL Logistics, we offer exceptional career and development opportunities with attractive remuneration for candidates who share our vision in the logistics business, and have both the aspirations and the commitment to excel and grow with us.
PositionManager / Deputy Manager
Job LocationHong Kong Office
AccountabilitiesThe successful candidate will report to the Senior Manager to carry out airfreight operations worldwide. He or she will assist in airfreight forwarding growth and development in accordance with the objectives and goals set by Management.
- Assist global head of airfreight forwarding to build best commercial strategies and develop airfreight products
- Engage with and support both direct and indirect key customer development, including RFQ pricing
- Handle full set of airfreight forwarding operations and documentation process independently
- Manage air operations professionally and ensure full compliance with local regulations
- Monitor the rate competitiveness among regions in supporting sales team in securing the business
- Facilitate business development plans among regions set by Management
- Optimize processes by standardization and automation, ensuring smooth process execution per global and customers’ SOP
- Train staff about airfreight products, support local airfreight teams and compliance with global and regional company policies
- Prepare reports as assigned
- Joint visit/meeting customers with airfreight manager or sales
- Bachelor’s degree in shipping, logistics or related disciplines is preferred
- 8 years of airfreight forwarding experience and 2 years of supervisory experience
- Valid DG & RAR certification is preferable
- Strong procurement network
- Good team player, customer-focused and result-oriented
- Good communication and interpersonal skills
- Good command of spoken and written English and Chinese; Fluency in Putonghua is preferable
- Willing to work under pressure
- Less experienced candidates will be considered as Deputy Manager
Please find the detailed address in each position link and email your application with resume to that address. If your qualifications and experience are considered relevant for the position you have applied for, you will be contacted for an interview within 6 weeks. All applications will be treated in strict confidence. Submitted resumes will be kept for a period of six months and will only be used for recruitment purposes.
OOCL Logistics is an Equal Opportunities Employer.
#J-18808-LjbffrManager / Deputy Manager
Posted 12 days ago
Job Viewed
Job Description
At the OOCL Group, PEOPLE are our most important asset. As an international logistics service provider embracing “People, People, People” as one of our Core Values, we respect and invest in our people and recognize their efforts and achievements.
In support of the growth of OOCL Logistics, we offer exceptional career and development opportunities with attractive remuneration for candidates who share our vision in the logistics business, and have both the aspirations and the commitment to excel and grow with us.
PositionManager / Deputy Manager
Job LocationHong Kong Office
AccountabilitiesThe successful candidate will report to the Senior Manager to carry out airfreight operations worldwide. He or she will assist in airfreight forwarding growth and development in accordance with the objectives and goals set by Management.
- Assist global head of airfreight forwarding to build best commercial strategies and develop airfreight products
- Engage with and support both direct and indirect key customer development, including RFQ pricing
- Handle full set of airfreight forwarding operations and documentation process independently
- Manage air operations professionally and ensure full compliance with local regulations
- Monitor the rate competitiveness among regions in supporting sales team in securing the business
- Facilitate business development plans among regions set by Management
- Optimize processes by standardization and automation, ensuring smooth process execution per global and customers’ SOP
- Train staff about airfreight products, support local airfreight teams and compliance with global and regional company policies
- Prepare reports as assigned
- Joint visit/meeting customers with airfreight manager or sales
- Bachelor’s degree in shipping, logistics or related disciplines is preferred
- 8 years of airfreight forwarding experience and 2 years of supervisory experience
- Valid DG & RAR certification is preferable
- Strong procurement network
- Good team player, customer-focused and result-oriented
- Good communication and interpersonal skills
- Good command of spoken and written English and Chinese; Fluency in Putonghua is preferable
- Willing to work under pressure
- Less experienced candidates will be considered as Deputy Manager
Please find the detailed address in each position link and email your application with resume to that address. If your qualifications and experience are considered relevant for the position you have applied for, you will be contacted for an interview within 6 weeks. All applications will be treated in strict confidence. Submitted resumes will be kept for a period of six months and will only be used for recruitment purposes.
OOCL Logistics is an Equal Opportunities Employer.
#J-18808-Ljbffr