What Jobs are available for Training Manager in Hong Kong?

Job Responsibilities:

Develop and implement training strategies and specific programs to align with the company's business objectives

Conduct regular training sessions and store visits to educate frontline staff on product knowledge, application techniques, and service skills

Design course evaluation and performance measurement methods to assess training effectiveness for management review

Consolidate and analyze various retail performance KPIs to identify actionable insights for improving business performance

Translate and proofread product information, maintain up-to-date training databases and records, and compile regular management reports

Coordinate and communicate with regional and retail teams regarding training arrangements and logistics

Participate in ad hoc projects and tasks as assigned.

Job Requirements:

University graduate preferred; holding an International Professional Diploma or relevant beauty-related diploma would be advantageous

Minimum of 6 years of experience in the beauty industry, with hands-on experience in treatment training and other training & development curriculum. Familiarity with the entire training process is essential

Excellent communication, facilitation, and interpersonal skills, with the ability to effectively engage with individuals at all levels

Strong ability to multitask in a fast-paced environment and adapt quickly to changes

Fluency in English is a must

Immediate availability is preferred

Our company is committed to providing equal opportunities to all qualified job applicants. If you are interested in joining our team, please send us your CV to apply.

We offer performance bonuses, annually increasing vacation days, and various types of leave, including birthday leave, marriage leave, compassionate leave, and adoption leave. Our comprehensive medical benefits include outpatient care, hospitalization, and dental services. Additionally, we provide quarterly free goods, staff purchase discounts, career advancement opportunities, and a competitive salary for the right candidate.

All personal data collected will be handled with strict confidentiality and used solely for recruitment purposes. Unsuccessful applications will be disposed of after three months.

Applicants have the right to access and amend the personal data submitted in their application. For any inquiries regarding personal data, please contact the Human Resources Department.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time

Responsibilities

• Assist Section Head to design, develop and deliver training solutions, particularly on Leadership & Management and Customer Services
• Identify training needs, and continuously review/evaluate effectiveness of training solutions/ methodologies
• Assist Section Head to design & develop learning courses/initiatives to promote a sound bank culture
• Source, manage and coordinate with external consultants on the design and delivery of training solutions to meet business needs
• Provide support to onboarding trainees programs and other training related projects

Requirements

• University degree in any discipline or equivalent professional qualification
• A minimum of 5-8 years of relevant training experience, training experience in leadership & management, experience in banking or financial industry will be an advantage. Qualifications under HKIB would be an advantage.
• Solid knowledge and experience in all aspect of learning and development including training needs analysis, course design, delivery and evaluation of course effectiveness
• Proactive, innovative and strong customer oriented mindset, able to work under pressure
• Good interpersonal skills and facilitation skills
• Good command of both spoken and written English and Chinese, fluent in Putonghua is preferable

Candidate with more experience can be considered for Senior Training Manager.

Please apply online via the BEA Careers website at or by clicking the "Apply Now" button below. Kindly note that if you are a new user, you have to first create your User Profile before you can apply.

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after 1 year.

Responsibilities:

• Develop and implement programmes including assessing talents, devising development plans and conducting accelerated training activities to meet organizational goals and enhance the skills of staff for both HK & China.
• Identify training needs across the company.
• Monitor and evaluate the effectiveness of training programs and measure business results which should be aligned with company goals and objectives.
• Source and liaise with external training vendors/consultants for facilitating the development and delivery of training programs.
• Assist in implementation of fashion designing.
• Oversee training budgets, resources, and vendor relationships as needed.
• Assist in implementing employee engagement, CSR activities and corporate's culture building projects.
• Responsible for ad hoc projects as required by the management.

Requirements:

• Degree holder in Human Resources Management / Marketing Management or related disciplines.
• With a minimum of 6 years' relevant training and development experience, China experience is preferable.
• Strong computer and analytical skills.
• Organized and able to work independently.
• Passionate, creative, a team player, resourceful in the T&D market with a proven track record of working closely with T&D trainers.
• Excellent command in both English and Chinese is a must.

Staff Benefits:

• Five-day-work week
• Double pay
• Free Shuttle Bus
• Birthday Leave and birthday gift
• On-boarding Anniversary Leave
• Paid Leave (Annual Leave, Sick Leave, Maternity Leave, Paternity Leave and Marriage Leave)
• Medical Insurance Coverage
• Monthly Shopping Coupon and staff purchase discount

Working Location: Sham Tseng, free Shuttle Bus Service passes through different locations are provided. (Yuen Long, Tuen Mun, Tsuen Wan, Tai Wai, Diamond Hill and Sham Shui Po)

Interested parties please click"Apply Now"  or send application with detailed resume, date available and expected salary to Human Resources Department, The Garden Company Limited, 1-11 Sham Tsz Street, Sham Tseng, New Territories, Hong Kong.

All applications will be treated in strict confidence and retained for 6 months for recruitment purposes only.

Responsibilities:

• Manage full spectrum of training and development functions tailored for retail industries
• Collaborate with business leaders to identify training needs and design effective programs aligned with Company goals
• Develop, implement, and evaluate training strategies to foster a strong learning culture within the organization
• Work closely with line managers and management teams to set training objectives and drive initiatives supporting business growth
• Plan and organize training activities, including course design and delivery for all staff levels
• Manage training budgets and develop comprehensive training plans for the Company
• Prepare training reports, assess program effectiveness, and recommend continuous improvements
• Manage ad hoc projects as assigned

Requirements:

• Degree in Human Resources, Training, or related disciplines
• Minimum 8 years of solid experience in talent management and training program implementation, preferably in retail industries
• Excellent presentation, communication, and interpersonal skills with all staff levels
• Open-minded, detail-oriented, proactive, dynamic, and a strong team player with a positive attitude
• Ability to work under pressure in a fast-paced and changing environment
• Proficient in both written and spoken English and Chinese; fluency in Putonghua is an advantage
• Strong skills in MS Office, especially Excel and PowerPoint
• Willingness to travel to PRC as required

Benefits:

• 5 days work with flexible working hours
• 16 days annual leave
• Marriage, maternity, paternity, exam, birthday leave, full pay sick leave and compassionate leave
• Medical & Dental & Life insurance
• Medical offer for family members
• Free shuttle bus

(Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.)

This role requires a strategic thinker with a strong background in training program management within the luxury retail sector. The Training Manager should possess exceptional leadership skills, a keen eye for detail, and a passion for developing talent within a luxury brand environment.

Training Plan and Strategies

• Collaborate with business units to achieve training targets for exclusive brands and company training goals.
• Plan and implement training strategies to maximize retail training outputs.
• Conduct ongoing training needs analysis in partnership with retail operations and department managers.
• Prepare yearly training plans, monitor training budget, and make recommendations aligned with business needs.
• Conduct annual reviews on training effectiveness and contribute to improvement plans.

Training Program Delivery and Evaluation

• Develop and design training programs and tools, including translation, materials preparation, and logistics.
• Coordinate with product development departments and brand principals for product and customer service training programs.
• Provide new staff induction programs and soft skills training for retail staff.
• Monitor staff development programs such as Management Trainee and fast-track sales trainee programs.
• Liaise with external partners for specific training programs and manage the Train-the-Trainer program.

3.   In-Store Training Activities

• Conduct in-store training activities in collaboration with store managers to enhance sales skills and customer service levels.
• Develop the shop trainers' team and improve their training skills.
• Monitor the Mystery Shopping Program and suggest improvement plans and actions.

4. General Administration

• Maintain and update training records consistently.
• Evaluate the effectiveness of allocated training resources.
• Update training and product manuals regularly and manage training facilities, including training centers.

5. Other Duties

• Perform additional tasks as assigned by the Supervisor.

Requirements:

1. University degree in Training or related disciplines.

1. Minimum of 8 years of experience in training program design and delivery, preferably in the retail service industry and luxury brands.

3. Service-oriented, creative, mature, and a team player.

4. Excellent communication and presentation skills.

5. Proficient in written and spoken English and Chinese. Fluency in Mandarin is essential.

6. Proficiency in MS Word, Excel, PowerPoint, and Chinese word processing.

Job Responsibilities:

• Develop and implement training strategies and specific programs to align with the company's business objectives
• Conduct regular training sessions and store visits to educate frontline staff on product knowledge, application techniques, and service skills
• Design course evaluation and performance measurement methods to assess training effectiveness for management review
• Consolidate and analyze various retail performance KPIs to identify actionable insights for improving business performance
• Translate and proofread product information, maintain up-to-date training databases and records, and compile regular management reports
• Coordinate and communicate with regional and retail teams regarding training arrangements and logistics
• Participate in ad hoc projects and tasks as assigned.

Job Requirements:

• University graduate preferred; holding an International Professional Diploma or relevant beauty-related diploma would be advantageous
• Minimum of 6 years of experience in the beauty industry, with hands-on experience in treatment training and other training & development curriculum. Familiarity with the entire training process is essential
• Excellent communication, facilitation, and interpersonal skills, with the ability to effectively engage with individuals at all levels
• Strong ability to multitask in a fast-paced environment and adapt quickly to changes
• Fluency in English is a must
• Immediate availability is preferred

Our company is committed to providing equal opportunities to all qualified job applicants. If you are interested in joining our team, please send us your CV to apply.

We offer performance bonuses, annually increasing vacation days, and various types of leave, including birthday leave, marriage leave, compassionate leave, and adoption leave. Our comprehensive medical benefits include outpatient care, hospitalization, and dental services. Additionally, we provide quarterly free goods, staff purchase discounts, career advancement opportunities, and a competitive salary for the right candidate.

All personal data collected will be handled with strict confidentiality and used solely for recruitment purposes. Unsuccessful applications will be disposed of after three months.

Applicants have the right to access and amend the personal data submitted in their application. For any inquiries regarding personal data, please contact the Human Resources Department.

Role Description

This is a full-time, on-site role for a Human Resources Training Development Manager located in Central & Western District. The HR Training Development Manager will oversee the design and implementation of employee training programs, ensure new hires are properly on-boarded, and support employee development. Responsibilities also include identifying training needs, creating training materials, delivering training sessions, and assessing training effectiveness to enhance the skills and performance of employees.

Qualifications

• Expertise in Training & Development, Employee Training, and Training
• Strong background in Human Resources (HR)
• Excellent Communication skills
• Ability to develop and deliver effective training materials and programs
• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience with training software and e-learning platforms is a plus
• Strong organizational and project management skills

We are partnering with a global leading luxury brand, having 1st tier dominating position within its respective product group, as client to assist their recruitment on an Assistant Training Manager role. Reporting to the Head of Training in headquarter, this role, working as an individual contributor, will oversees the training & development activities for frontline retail team members.   My client has strong reputation in the market for stable environment with high job security and this role is budgeted competitively above market norm.

Responsibilities:

• Report to the Head of Training to identify training needs of store operations for designing the annual training plan and delivering training to drive for business result.
• Design and deliver in-house shop training programs for all frontline staff levels to enhance and polish shop sales' skill, sales and product knowledge, and attitude covering Product, Service, Business, and drive the culture.
• Monitor the sales performance to ensure that the deliverables are aligned with the training goals.
• Provide performance feedback on shop staff to facilitate on-going staff performance review.
• Align with the headquarter to implement and executive the group training programs/on-line training modules into a local practice such as classroom training, shop visit, face to face demonstration and case sharing.
• Conduct the sales orientation to all retail new hires.
• Organize various projects / events to align with the headquarter and corporate brand building.
• Handle training related logistics, materials preparation, training evaluation, updating related records & logistics for the team.
• Monitor the shop training budget and actual expense.

Requirements:

• Bachelor's Degree in Training & Development, Human Resources Management or related disciplines.
• At least 3 years of solid training delivery experience preferably in luxury retail sector
• Good understanding of retail operational details is an advantage.
• Good attitude, positive, energetic and proactive for problem-solving & detailed-minded
• Strong presentation and interpersonal skills.
• Excellent planning and organizing skills.
• Technically proficient in using MS Office, Excel and Chinese Word Processing
• Fluent communication, both written and spoken, in English and Cantonese

Interested candidates should send their resume in Word file, please click "APPLY NOW" below or contact Kelvin Lau on for further information.

The incumbent will be responsible for the all training activities and for driving talent development initiatives effectively.

S/he will provide training solutions to staff members, including designing, planning and delivering and assessing the results of competency-based and soft skills training programmes in both classroom and online settings.

S/he will also drive the development of online learning and maintain the e-learning system. S/he will also be responsible for staff incentive programmes and all ad hoc tasks.

• A degree in training, management or business administration or a related discipline is required.
• At least 5 years' relevant work experience, including hands-on training experience, of which at least 3 years at a supervisory level.
• Solid talent programme design and facilitation skills, with sound knowledge of training project management.
• Be proactive and people-oriented with excellent communication, organisational and presentation skills.
• Proficiency in written and spoken English, Cantonese and Putonghua.
• Proficiency in MS Office (Word, Excel and PowerPoint) is required, and familiarity with e-learning software applications would be advantageous.
• Hands-on experience in video production, multimedia and graphic design would be advantageous.
• Willing to occasionally work on the weekends.

*Candidate with less experience will be considered for the role of Senior Officer.

• Referral Bonus 職員推薦獎金* (高達$4,000)
• 13-month payment / Gratuity 年終雙糧/約滿酬金
• Marriage/Examination/Conservation/CSR Leave 結婚/考試/義工/保育假期
• Ocean Park and Water World Complimentary Tickets 海洋公園及水上樂園免費入場劵
• Staff In-Park Discounts 員工購票/購物折扣
• Staff Canteen 職員餐廳
• Staff Social Club 職員聯誼會
• Medical Insurance (Hospitalization & Outpatient) 醫療福利 (包括住院及門診)
• 14 days Paid Leave (Include Birthday Leave and Work Anniversary Leave) 14天有薪假期 (包括生日假期及工作周年假期)
• 17 days Public Holiday 17天公眾假期

* Incentive are governed by terms and conditions獎金須受有關條款及細則約束

For application and enquiry 申請及查詢:

WhatsApp:

Applicants not contacted within 6 weeks may consider their application unsuccessful. Personal data collected will be used for recruitment-related purpose only.

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