69 Travel jobs in Hong Kong

COMPANY:

Snowcat Tour Limited is a Hong Kong SKI Tour Focused Travel Agency.

RESPONSIBLITES:

Tour Operation and Administration Recommend and make reservation of travel arrangements

Provide professional guidance on a wide range of travel options

Meet with clients to understand their travel needs, preferences, and budget Create and provide customized travel itineraries tailored to the client's requirements

Promote value-added services to enhance the client's journey

Stay updated on travel trends, destinations, and special deals to provide clients with the best options

Ensure all bookings and documentation comply with travel regulations and company policies Prepare invoices, voucher, and other necessary documentation

Perform ad-hoc duties or projects as assigned

REQUIREMENTS:

HKDSE or above, preferably with Certificate or Diploma in Travel and Tourism

Preferred Hand-on experience in travel booking, reservation and ticketing Knowledge in GDS Amadeus is an added advantage

Problem-solving skills and willing to take responsibility

Passion for travel and enthusiasm for sharing travel experience

Excellent communication, relationship management, customer oriented and interpersonal skills Independent, responsible, positive and multitasking

Good command of both spoken and written English and Cantonese, knowledge of Mandarin is an advantage

Proficient in MS Office and Goggles Spreadsheet.

Proficient in Canvas, illustrator, Video Editing Software will be an advantage.

Good with Social Media Marketing Skills like IG, FB, etc.

Fresh graduate will also be considered

獨一無二的旅遊諮詢職位

HK GLOBAL LUXURY TRADING CO., LIMITED 現正招聘一位富有激情且擁有卓越客戶服務技能的旅遊顧問。作為我們團隊的新成員,您將負責規劃及安排個人及團體旅遊行程,並為客戶提供專業意見。我們重視每位員工的貢獻,您將獲得具競爭力的薪酬福利及良好的職業發展機會。

您的工作

• 以專業、友善的態度與客戶溝通,了解並滿足他們的旅遊需求
• 設計及安排度身訂造的個人或團體旅遊行程
• 提供熟悉的旅遊目的地資訊,包括景點、住宿及餐飲
• 處理預訂、修改及取消等行程安排
• 適時跟進客戶的反饋和查詢

我們期望您擁有

• 旅遊或相關行業的工作經驗,優先考慮有航空公司或旅行社經驗者
• 良好的溝通及客戶服務技巧,精通粵語、普通話及英語
• 熟悉各類旅遊產品及目的地資訊
• 具有敏銳的市場觸覺及分析能力
• 擅長運用電腦軟體如MS Office

我們提供

• 具競爭力的薪酬待遇,包括年終雙糧及表現獎金
• 每月固定花紅
• 醫療保險及強積金計劃
• 全薪產假及婚假
• 完善的內部培訓及晉升機會

立即加入HK GLOBAL LUXURY TRADING CO., LIMITED,成為我們專業旅遊團隊的一份子

Job description

• Handle the end-to-end booking process with exceptional customer service.
• Provide travelers with advice and solutions to ensure compliance with travel policies.
• Accumulate travel service-related knowledge & experience to be qualified for higher business capacity.

Requirements

• Form 5 or above, or graduates of Diploma in Travel and Tourism.
• Minimum of 1 year experience in the travel management industry.
• Knowledge of PC and GDS usage.
• Good knowledge of fares and travel related products.
• Detail-oriented individual with excellent interpersonal and communication skills.
• Good command of Chinese and English, verbal and written.

Responsibilities:

• Tailored Itinerary Design: Create customized travel packages for clients, whether they are visiting Hong Kong or traveling to China, ensuring all preferences are met.
• Supplier Collaboration: Work closely with both local and international suppliers to secure reservations for accommodations, tours, and transportation, ensuring seamless travel experiences.
• Exceptional Customer Service: Address inquiries, complaints, and last-minute changes with professionalism, providing timely solutions to enhance client satisfaction.
• Smooth Tour Operations: Ensure all tours operate on schedule and maintain high-quality service standards, whether in Hong Kong or abroad.
• Relationship Management: Build and maintain strong relationships with clients and suppliers, fostering loyalty and encouraging repeat business.
• Accurate Record Keeping: Organize and maintain up-to-date records in the database for all bookings and client interactions, ensuring efficient operations.
• Market Research: Stay informed about local attractions, events, and international destinations to provide clients with relevant recommendations for travel activities and dining options.
• Documentation and Compliance: Ensure all necessary travel documents are organized and ready for clients, facilitating smooth transitions across borders.
• Ad-hoc Tasks: Take on additional responsibilities that contribute to the growth and development of the business, adapting to changing needs as they arise.

Job Requirements:
- Bachelor's Degree in Tourism, Hospitality, or Business Management preferred.
- Minimum 3 years' relevant working experience in the travel industry.
- In-depth knowledge of the travel markets in Singapore, Indonesia, Thailand, India & Philippines.
- Strong understanding of customer behavior and preferences in these regions.
- Proven track record in business development, preferably within the travel sector.
- Strong network and existing relationships within the Hong Kong travel industry.
- Independent, ambitious, and able to conduct both warm and cold calls.
- Fluency in English, Cantonese, and Mandarin
- Immediate availability is highly preferred.

Benefits:
- Personal & Team Performance Incentives, Bonus, Allowance Target, Basic Salary & etc
- Personal development & Upskill Training Program
- Challenge Rewards
- Career Growth

Why Join Us?

Opportunities for Growth – Clear career roadmap to help you level up

Rewarding Work – A structured performance system that ensures you get rewarded for your achievements.

Be Part of a Dynamic Team – Work in an exciting, fast-growing environment with like-minded professionals.

Who We Are

At Fly High Travel, we believe our people are our greatest asset. We are a leading inbound tour operator based in Tsim Sha Tsui, with a growing team in Hong Kong. We specialize in creating tailor-made travel experiences that bring people together and create lasting memories. Our team is dedicated, dynamic, and always striving to provide exceptional service to our clients, making us one of the top choices for travellers seeking unique and memorable journeys.

Ready to take the leap?

Join us in creating unforgettable travel experiences and building the future of Fly High Travel Apply today and start your journey with a team that's as fun, dynamic, and ambitious as you are. Let's build something amazing—together

To apply, please submit your current resume addressing your suitability to the role.

Responsibilities:

• Handle travel arrangements for corporate and individual customers, including but not limited to: customer enquiries and provide one-stop resolution and fulfil customer requests such as flight booking & hotel accommodation quotation, visa enquiries, limousine services, high-speed train ticket etc.
• Excellent multitasking skills and the ability to respond to client inquiries in a timely and professional manner
• Provide professional advice and services
• Good fare and ticketing knowledge
• Perform multiple tasks to provide operation and documentation support for the team
• Check document validity, provide accurate visa requirements and application details at the time of reservation
• Contact local or overseas suppliers on travel arrangements if necessary

Requirements:

• HKCEE / HKDSE or above (Certificate or Diploma in Tourism Management or related discipline is an advantage)
• Minimum of 2 years of experience in the travel management industry. Candidate with more experience will be considered as "Senior Travel Consultant"
• Self-motivated, independent, service-oriented, and able to work under pressure
• Resolving customer issues quickly and independently / with supplier
• Knowledge in GDS Amadeus is a plus
• Detail-oriented individual with excellent interpersonal and communication skills
• Good command of Chinese (Cantonese and Mandarin) and English, verbal and written

Advance your career to the next level with this unique opportunity in Hong Kong. Interested individuals could click to Century Travel and Tour Agency Ltd. ()

About the role

Hutchison Travel Limited is seeking a talented and experienced Travel Manager to lead our Corporate Travel division. As a full-time position based in our Hung Hum office in Kowloon City District, this role is essential in ensuring our corporate clients receive exceptional travel management services. You will leverage your expertise in the travel industry to optimize our corporate travel offerings and drive business growth.

What you'll be doing

1. Oversee the day-to-day operations of the Corporate Travel team, ensuring efficient service delivery and high customer satisfaction
2. Develop and implement strategic travel management plans tailored to the unique needs of our corporate clients
3. Negotiate favorable rates and terms with travel suppliers, including airlines, hotels, and car rental companies
4. Proactively monitor industry trends and make recommendations to enhance our corporate travel services
5. Manage the corporate travel booking process, including the use of online booking tools and liaison with travelers
6. Provide comprehensive travel reports and analytics to clients, identifying opportunities for cost savings and process improvements
7. Lead and motivate a team of travel consultants, fostering a culture of excellence and continuous learning

What we're looking for

1. A minimum of 10 years' experience in the Corporate Travel Industry
2. A minimum of 3 years' supervisory experience preferred.
3. Proven track record in delivering exceptional customer service and building strong client relationships
4. Excellent negotiation skills and the ability to secure favourable supplier agreements
5. Proficient in using travel booking and reporting systems, with a strong understanding of travel industry technology
6. Outstanding organizational and time management skills, with the ability to multitask and prioritize effectively
7. Strong leadership and team management capabilities, with a focus on developing and mentoring staff
8. Degree in Tourism, Business, or a related field, or an equivalent combination of education and experience
9. Candidates with less experience would be considered as Assistant Travel Manager.

What we offer

At Hutchison Travel Limited, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, you will enjoy a range of benefits, including:

1. Comprehensive health and wellness program, including medical and dental coverage
2. Generous annual leave and flexible working arrangements
3. Ongoing professional development opportunities and career advancement prospects
4. Collaborative and supportive team environment with a focus on work-life balance

Attractive salary package will be offered to the right candidate.  Please send in your applications by clicking "Apply Now"

To know more about us, please visit our website at 

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of application for relevant/similar post(s) within the CK Hutchison Group of Companies.

Applicants not having heard from us within four weeks from the date of this advertisement may consider their application unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As an American Express Digital Travel & Lifestyle Consultant, you will be ready to take whatever travel request comes your way. Here's just some of what you could be doing each day:

• Delivering an innovative service to your customers through multi-channel servicing designed to meet their individual requirements
• Consulting with our Card Members through phone and digital channels such as e-mail servicing and website booking support so that you can recommend relevant products and services that are perfectly tailored to their needs
• Troubleshooting any customer issues relating to the use of the travel website and expertly guiding customers whilst they navigate around the site
• Creating unique travel & lifestyle experiences by expertly booking domestic and international flights, cars and hotels
• Using your in-depth knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points
• You will always put the Card Member's experience at the forefront of everything you do, reinforcing the Membership First mindset and winning their loyalty

Qualifications

• Sales experience and the consultative skills to confidently recommend and cross-sell relevant products and services via phone and digital channels
• Confident computer skills are vital as you'll be using several different tools and systems daily
• Ability to consult and convey extraordinary care through exceptional writing skills
• A flair for building long-lasting customer relationships through your ability to thoroughly understand your customer and your strong verbal and written communication skills
• A good knowledge of travel and world geography thanks to a lengthy spell spent exploring the world OR a recent history of selling domestic and international travel ad lifestyle
• Resilience and composure to remain positive under pressure and in changing circumstances
• Strong time management and multi-tasking skills
• The flexibility to work shifts, including evenings and weekends

Hours of operation are from 8:00 to 00:00 Mon to Sun.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Position: Luxury Travel Advisor

Are you ready for a career that combines the excitement of travel planning with the finesse of personalized concierge services? Join our team as a Luxury Travel Advisor and embark on a journey where every day brings new challenges and opportunities to create exceptional experiences for our clients. Enjoy the flexibility of working from home in a positive and encouraging environment surrounded by A-players.

Company Background

Champ Travel is a boutique luxury travel and concierge agency, committed to orchestrating unparalleled experiences for our clients. Founded on the principles of excellence, empathy, and consistency, our company specializes in curating luxury, personalized services, offering exclusive access to the world's most prestigious destinations and experiences. At Champ Travel, we take pride in our dedicated concierge team, available 24/7, to deliver seamless and stress-free travel and concierge services.

Our core values guide everything we do:

• Get it Done: Persistence, seeking help when needed, and always following up to keep things moving forward.
• Empathy: Understanding clients' perspectives, anticipating needs, and supporting our teammates.
• Consistency: Reliable responses and standard procedures to deliver seamless experiences every time.

Join our team and be part of an organization that elevates travel to an extraordinary level.

Key Responsibilities:

1. Personalized Travel Experiences:

• Plan and curate unique travel experiences and itineraries for clients.
• Suggest travel options tailored to clients' tastes and preferences.
• Develop and maintain strong relationships with clients, anticipating their wishes and proactively offering personalized services.
• Stay informed about the latest industry news and trends to ensure clients receive the best-in-class experiences.

2. Concierge Services:

• Provide high-quality personal customer service, exceeding client expectations.
• Manage ad hoc requests, from making dinner reservations to arranging flowers and personal shopping.
• Coordinate and plan events, ensuring seamless execution of special occasions such as birthday parties.
• Search and identify in-home personnel for clients, including housekeepers, nannies, entertainers, and personal chefs.

3. Client Relations and Satisfaction:

• Process important queries with a polite and friendly demeanor, managing customer expectations effectively.
• Keep track of frequent clients and create a tailored experience based on their personal needs and preferences.

Qualifications:

• Proven experience in travel planning and concierge services.
• Exceptional organizational skills, attention to detail, and ability to adapt to changing priorities.
• Strong interpersonal and communication skills.
• Team-oriented mindset
• Ability to quickly learn and adapt, joining a team of quick learners who communicate seamlessly.
• Knowledge of industry trends and a passion for delivering unparalleled experiences.
• Good command in both English and Cantonese
• Overnight shift in the Hong Kong time zone to support clients round-the-clock.

Why Join Us:

• Positive and encouraging work environment
• New and exciting challenges everyday
• Competitive salary
• 100% Remote work
• Annual company retreat

Apply Now:

Ready to redefine luxury living and be a key player in creating unforgettable experiences? Submit your resume and a cover letter outlining your relevant experience. Don't miss the chance to be part of a dynamic team shaping the future of lifestyle management

Note: Applications without a cover letter will not be considered. Share a personal story reflecting one of our core values: "Get It Done," "Empathy," or "Consistency" in your cover letter.