290 Uniqlo jobs in Hong Kong

UNIQLO Management Candidate - Hong Kong

UNIQLO

Posted 5 days ago

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Job Description

Overview

UNIQLO Hong Kong - UNIQLO Management Candidate (UMC) Program

We are looking for people who are passionate and set ambitious goals to achieve our mission. UMC is the starting point of your business leader journey. An intensive hands-on masterclass to fast-track your way to global retail leadership. Regardless of your background, you will have opportunities to build on management experience cultivated at stores for further expansion and growth, including through overseas and headquarters assignments. In January 2026, exclusive 5-day induction training will be offered in Japan Global Headquarters to selected candidates before onboarding #1.

It All Starts With Managing a Store

At UNIQLO, we see the sales floor as our center for understanding what our customers want, confronting challenges head-on, and deriving actions to achieve rapid success. A global leader needs to be able to consider and execute business decisions on their initiative. That’s why our UMC program places a strong emphasis on working in-store. Immediately after joining the company, you will be assigned to one of the stores and will undertake a 12-month intensive training program to be Store Manager#2.

  • 0 - 3 months: Adaptation & learn basic tasks at the store
  • 3 - 6 months: Act as a trainer to new members & learn to do the top sales products' planning
  • 6 - 9 months: Act as a specific time person-in-charge to do planning & execution. Start to plan & execute a weekly sales plan.
  • 9 - 12 months: Act as a day/week person-in-charge to do planning & execution for the whole store. Learn & be involved in human resources planning & P&L analysis
To Excel in This Role, You Are
  • A degree holder from all disciplines with 2 years of full-time working experience is welcome.
  • Ambitious to make a difference with a clear sense of mission; Challenge your possibilities at UNIQLO and make the world a better place through the power of clothing.
  • Customer-centric mindset with strong commitment to contribute to UNIQLO's success;
  • A people-first advocate, keen on teamwork and helping others;
  • A UNIQLO fan with an eye for the fashion retail industry;
  • Excellent communication skills in Cantonese and English.

Application Period: From NOW ~ September 30, 2025

Selections and Interviews: October, 2025 ~ December, 2025

Commencement Date: February, 2026 or June, 2026

Written & panel interviews will be conducted. Promotion opportunity every 6 months.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales, General Business, and Management
Industries
  • Retail

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Get notified about new Graduate Management Trainee jobs in Hong Kong, Hong Kong SAR .

Eastern District, Hong Kong SAR 1 week ago

(Graduate Program) Wealth Management Trainee / Financial Consultant

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UNIQLO Management Candidate - Hong Kong

Hong Kong, Hong Kong UNIQLO

Posted 5 days ago

Job Viewed

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Job Description

Overview

UNIQLO Hong Kong - UNIQLO Management Candidate (UMC) Program

We are looking for people who are passionate and set ambitious goals to achieve our mission. UMC is the starting point of your business leader journey. An intensive hands-on masterclass to fast-track your way to global retail leadership. Regardless of your background, you will have opportunities to build on management experience cultivated at stores for further expansion and growth, including through overseas and headquarters assignments. In January 2026, exclusive 5-day induction training will be offered in Japan Global Headquarters to selected candidates before onboarding #1.

It All Starts With Managing a Store

At UNIQLO, we see the sales floor as our center for understanding what our customers want, confronting challenges head-on, and deriving actions to achieve rapid success. A global leader needs to be able to consider and execute business decisions on their initiative. That’s why our UMC program places a strong emphasis on working in-store. Immediately after joining the company, you will be assigned to one of the stores and will undertake a 12-month intensive training program to be Store Manager#2.

  • 0 - 3 months: Adaptation & learn basic tasks at the store
  • 3 - 6 months: Act as a trainer to new members & learn to do the top sales products' planning
  • 6 - 9 months: Act as a specific time person-in-charge to do planning & execution. Start to plan & execute a weekly sales plan.
  • 9 - 12 months: Act as a day/week person-in-charge to do planning & execution for the whole store. Learn & be involved in human resources planning & P&L analysis
To Excel in This Role, You Are
  • A degree holder from all disciplines with 2 years of full-time working experience is welcome.
  • Ambitious to make a difference with a clear sense of mission; Challenge your possibilities at UNIQLO and make the world a better place through the power of clothing.
  • Customer-centric mindset with strong commitment to contribute to UNIQLO's success;
  • A people-first advocate, keen on teamwork and helping others;
  • A UNIQLO fan with an eye for the fashion retail industry;
  • Excellent communication skills in Cantonese and English.

Application Period: From NOW ~ September 30, 2025

Selections and Interviews: October, 2025 ~ December, 2025

Commencement Date: February, 2026 or June, 2026

Written & panel interviews will be conducted. Promotion opportunity every 6 months.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales, General Business, and Management
Industries
  • Retail

Referrals increase your chances of interviewing at UNIQLO by 2x

Get notified about new Graduate Management Trainee jobs in Hong Kong, Hong Kong SAR .

Eastern District, Hong Kong SAR 1 week ago

(Graduate Program) Wealth Management Trainee / Financial Consultant

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Customer Service Associate/Customer Service Executive (Hardlines)

SGS

Posted 11 days ago

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Job Description

Company Description

We are

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

Qualifications

  • High Diploma or above in any subjects
  • 1-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative

Additional Information

  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle service
  • Employee Assistance Program (EAP)
  • Staff Activities

Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

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Kowloon City District, Hong Kong SAR 3 days ago

Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)

Sha Tin District, Hong Kong SAR 1 week ago

Customer Services Officer(Complaints & Enquiries)

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Customer Service Associate/Customer Service Executive (Hardlines)

Hong Kong, Hong Kong SGS

Posted 19 days ago

Job Viewed

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Job Description

Company Description
We are

Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
Qualifications
  • High Diploma or above in any subjects
  • 1-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative
Additional Information
  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle service
  • Employee Assistance Program (EAP)
  • Staff Activities
Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 3 days ago

Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)

Sha Tin District, Hong Kong SAR 1 week ago

Customer Services Officer(Complaints & Enquiries)

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

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Customer Service Officer

Hang Yick Properties Management Limited

Posted 3 days ago

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Job Description

Overview

Customer Service Officer at Hang Yick Properties Management Limited

Application snapshot: 6 days ago; Be among the first 25 applicants.

Responsibilities
  • Provide high quality property management services.
  • Assist in day-to-day operation and management of properties.
  • Responsible for admin work.
  • Monitor property management system.
Job Description
  • Provide high quality property management services.
  • Assist in day-to-day operation and management of properties.
  • Responsible for admin work.
  • Monitoring property management system.
Job Requirements
  • Completion of HKCEE or HKDSE examination.
  • 1 year of relevant experience preferable.
  • Good PC skill in MS Word, Excel, PowerPoint & Chinese word processing.
  • Initiative, enthusiastic and able to work independently.
  • Good command of spoken and written English & Chinese.
  • Fresh graduates are also welcome.
Remuneration & Benefits

Remuneration will be commensurate with qualifications and experience. Fringe benefits include birthday leave, marriage leave, paternity leave / 14 weeks’ of maternity leave, full attendance leave, vitality leave, training allowance, newborn baby allowance, medical allowance and other special leave.

How to Apply

Please promptly send full resume with expected salary to Human Resources Department at 6/F, Golden Centre, 188 Des Vouex Road Central, Sheung Wan OR through apply now.

All information received will be kept in the strictest confidentiality and only for employment-related purposes within our affiliates.

You are most welcome to visit our website

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Administrative and Business Development
  • Facilities Services

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Customer Service Manager

Jebsen Group

Posted 3 days ago

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Job Description

Join to apply for the Customer Service Manager role at Jebsen Group .

BEVERAGE

In Greater China, Jebsen Beverage strives to be synonymous with exceptional quality in every beverage category it competes. Jebsen Beer focuses on the premium and super premium beer market with its wholly owned Blue Girl Beer brand and an impressive portfolio of international brands. Jebsen Wines & Spirits is one of the leading distributors of wines, Japanese sake, spirits and mineral water in the region.

Purpose of the Job

Reporting to the Head of Supply Chain, the incumbent will support Beverage business and lead a team to ensure exceptional customer service and daily order management while enhancing customer satisfaction and driving operational efficiency.

Responsibilities
  • Supervise and manage the order desk team to ensure smooth daily operations
  • Oversee the entire order processing from order entry to fulfilment, ensuring accuracy and timely delivery
  • Provide guidance and coaching to the team in delivering exceptional customer service to customers (both external & internal), resolving inquiries and requests independently, and supporting order-related follow-up issues professionally
  • Track and analyse team performance to ensure productivity levels meet organizational standards, implementing strategies for improvement
  • Coordinate with related teams (e.g., Warehouse, Logistics, Sales) on demand requirements, complex case handling and peak season schedules
  • Review workflow with Head of the Supply Chain, Channel Sales Team, Finance Team, and Warehouse; formulate improvements and develop SOPs to enhance operation excellence
  • Establish regular reports and dashboard solutions (e.g., order statistics, urgent orders monitoring, daily unattended orders) for management review
  • Collaborate with IT on ERP initiatives and system enhancements, especially for the Order To Cash module in Oracle
  • Handle sophisticated cases, ad-hoc tasks, or projects assigned by Head of Supply Chain
Requirements
  • Degree holder in business administration or related discipline
  • Minimum 8 years related experience in order management / service operation, with at least 4 years in a supervisory role; FMCG experience is an advantage
  • Excellent interpersonal communication with the ability to build rapport with customers and stakeholders at all levels
  • Good analytical and problem-solving skills with the ability to make data-driven decisions
  • Strong leadership skills with the ability to drive team performance
  • Experience in direct customer handling with in-depth understanding of customer expectations and coordination for case follow-up
  • Proven ability to adapt quickly to changing priorities and dynamic environments with agility
  • Proven track record in managing operational excellence projects and SOP development
  • Good command of written and spoken English and Chinese (Mandarin)

About Jebsen

SUCCESS BREEDS SUCCESS. With over 100 years of history, Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our people. We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure. At Jebsen, success breeds success.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • International Trade and Development

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Customer Service Officer

Futu Holdings Limited

Posted 3 days ago

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Job Description

Overview

Respond to customer emails in a timely and professional manner. Handle customer enquiries and complaints in a professional manner. Handle and follow up clients’ enquiries, liaise with external parties and internal staff based on feedback gathered from clients. Perform account opening and document checking according to the internal guidelines and ensure full compliance under rules and regulations. Assist the Team Head to establish and enforce service procedures, policies and standards. Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements. Handle Ad-hoc tasks as required.

Requirements
  • 1–2 years working experience in related fields such as relationship management, onboarding, client services etc
  • Experience in KYC/AML, CRS and FATCA areas within Finance industry is strongly preferred
  • Familiar with SFC regulation on KYC and AML requirements
  • Excellent in client service mindset and interpersonal communication skill
  • SFC type 1 license holder / pass of relevant papers is strongly preferred
  • Fluent in Mandarin and English is a must
  • Title would adjust based on the relevant experience
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Customer Service and Finance

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Customer Service Advisor

Morgan Sindall Property Services Limited

Posted 4 days ago

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Job Description

Customer Service Advisor

Reference - MSPS
Expiry date - 13/10/2025
Location - Osprey House
Salary - £17,500

We’re looking to recruit a Customer Service Advisor to join our Out of Hours Customer Team, based from our office at Osprey House, E4 8TD.

About the Role

Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.

Using our in-house system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

About You

Candidates will have the following:

  • Social Housing and Repair and Maintenance background.
  • Competent in communicating with direct operatives, subcontractors, and residents.
  • Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
  • Planning knowledge of what works can be sequenced or can be undertaken concurrently.
  • Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
  • Good level of written English
  • Good communication skills e.g. ability to communicate with different stakeholders at different levels
  • Passionate about service delivery and customer satisfaction.
  • Profit Share Discretionary Annual Bonus Scheme
  • Enhanced Pension Plan
  • Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
  • Life Assurance & Accident Cover
  • Share Save
  • Enhanced Maternity & Paternity Pay
  • Buy & Sell Holiday Schemes
  • Flexible Working & Flexible Bank Holidays
  • Cycle to Work
  • Volunteering (2 days paid)
  • Loyalty & Values Awards
  • Funded Professional Subscription
About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel

Please refer to full job description upon completing your application.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

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Customer Service Manager

Plotio Financial Group Limited

Posted 5 days ago

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Job Description

Join to apply for the Customer Service Manager role at Plotio Financial Group Limited

Plotio was established in 1983 and is a growing financial institution with a wide range of business activities including real estate, property management, bullion trade and environmental services. We are expanding and seeking ambitious leaders to join our team.

Key Responsibilities
  • Manage a team of up to 20 staff in operations.
  • Handle and deliver excellent customer service with client enquiries on account opening, market information and complaints in a professional manner.
  • Oversee QAT (Training and Quality Assurance); lead the team to conduct QA and deliver trainings to staff from CS and sales; conduct QA program (live chat) and training to CS staff.
  • Develop and maintain an up-to-date knowledge base and transform manuals from paper to digital tools to increase operational efficiency.
  • Ensure complete capturing and proper storing of client documents.
  • Manage communication with internal and external parties.
  • Drive process improvement and manage customer service-related projects.
  • Obtain feedback from customers on the service delivered and recommend improvement plans as appropriate.
Requirements
  • Degree holder preferably in business or related disciplines; with at least 5 years of relevant experience in a customer service leadership role.
  • Good command of written and spoken English, Mandarin (a must) and Cantonese.
  • Proficient in Microsoft Word, Excel, and Chinese Word Processing.
  • Customer-focused with strong interpersonal and communication skills; positive and self-motivated mindset with strong leadership ability; good team player with common sense and able to work under pressure.
  • Attention to detail, mature, patient, and responsible.
  • AI knowledge is preferred.
  • Immediate availability is an advantage.
What We Offer
  • 5-day work week
  • Medical Scheme
  • Bank holidays
  • Life Insurance
  • Performance Bonus
Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Other
  • Job function: Sales and Human Resources

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Customer Service Representative

BoF Careers

Posted 7 days ago

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Job Description

2 days ago Be among the first 25 applicants

Overview

A Mandarin, English & Cantonese Speaking Customer Service Representative (Full time) is responsible to provide best in class customer service support to Ralph Lauren's customers via various communication channels. Manage all inquiries and complaints in professional & efficient manner to ensure customer satisfaction.

Essential Duties & Responsibilities

  • Handle customer inquiries via various communication channels with excellent customer service skills
  • Properly follow through all customer inquiries and complaint cases
  • Identify issues and provide best solutions in a timely manner
  • Work collaboratively with various internal and external stakeholders
  • Exhibit efficient communication & interpersonal skills and be a good team player
  • Follow the already set guidelines
  • Prepare reporting and support for administrative tasks
  • Assist ad hoc assignments and projects when needed

Experience, Skills & Knowledge

  • Matriculated/Bachelor Degree
  • Minimum 2 years relevant contact center and customer service experience
  • Fluent Mandarin, English and Cantonese speaking
  • Good command of English, simplified & traditional Chinese typing
  • Proficiency in Microsoft Office applications including Word, Excel, and Outlook
  • Good sense of responsibility, proactive and helpful character would be an asset
  • Immediate availability is highly preferred

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Other

Industries

  • Advertising Services

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