72 User Experience jobs in Hong Kong

User Experience Designer

$120000 - $180000 Y Nityo Infotech

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Job Description

Role – UX Designer

Permanent with Nityo

Location – Wai Yip Street, Kwun Tong, Kowloon Hongkong

Mode- Hybrid. 3 -4 days in office. 1 day WFH.

Only Local HK citizen or HK PR

Role:

Please list the top 3 responsibilities of this role:

This is CX (service design/ experience design) role. This role is not purely focusing on UI/UX.

UX is sub-set of CX, and UX will come in later after CX Service Designer shaped the journey design.

UI/UX task will be managed by another team and not the CX Designer.

This role focus on improving CX, the overall customer experience, the journey design.

Need to review on how to deal with customers as a whole, interacting with customers online (website/mobile app) and offline (such as seminar).

Focus on customer journey. Define key journey for the program, interaction with customers to identify solution, business opportunities and to achieve business goals.

Focus on engagement program – bring health proposition to our customers to tell them the importance of health, and how to support our customers via loyalty program under health domain.

Please also refer to the Job details on FG too.

Focus to support MOVE 2.0 Program (health engagement program upgrade) and other projects.

Please list the TOP 3 requirements the candidate must have (
will reject Candidate out of consideration if they do not have these skills
):

  • 8 years work experience in running strategic design,
    Service Design
    , and end-to-end experience design projects within or for large organisations. HM is open to at least 5 years work experience in Service Design.
  • Training in advanced Human Centred Design (HCD) or Design Thinking and UXUI techniques.
  • Excellent command of spoken and written English and Cantonese.

Key requirements:


• At least 8 years of experience running strategic design, service design, and end-to-end experience design projects within or for large organisations. Insurance company and supporting loyalty program is highly preferred.


• Training in advanced Human Centred Design (HCD) or Design Thinking and UXUI techniques


• Excellent command of spoken and written English. Candidates with Cantonese language proficiency is preferred

Knowledge/Skills/Competencies/Education:

  • A bachelor's or master's degree with above average academic performance in a design related discipline such as: Interaction Design, Design management, Human Computer Interaction, Service Design, Design Strategy, or other relevant experience
  • Training in advanced UXUI techniques, Human Centred Design (HCD) or Design Thinking
  • At least 8 years of experience running strategic design, service design, and end-to-end experience design projects within or for large organisations.
  • Experience in developing design artefacts such as personas, current and future state customer journeys, service blueprints, storyboards, concept/service prototypes, etc.
  • Experience using Figma, Mural, and other digital prototyping and testing tools
  • Demonstrate hands-on experience of workshop facilitation with HCD approaches
  • Proven ability to be able to work with data, presenting quantitative and qualitative insights in support of one another
  • Demonstrate ability to translate complex journeys into clear, compelling visuals to generate understanding and excitement for future state experiences; work with UX designers to translate a solution vision into a clear & compelling Digital User Flow with artefacts/screens
  • A natural collaborator and ability to relate well with others. Possess a high level of empathy
  • Results-oriented, with can-do attitude. Undeterred by obstacles and challenges; ability to think creatively to overcome barriers to achieve objectives
  • Comfortable with ambiguity; open to new ideas; flexes with changing business priorities and situations
  • Customer-oriented or human-centred design to problem solving and service design methods to enable employees and organisations to support customer and distributors experience
  • Strong program management, organisational and coordination skills required; working experience with Agile is considered a strong advantage
  • Effective communication and persuasive skills are required with the ability to communicate across all levels of the organisation
  • Ability to influence decisions and gain consensus across different channels and lines of business, particularly in the case of competing interests and priorities
  • Comfortable both with giving, receiving and actioning design critique, and explaining/ defending necessary design principles with senior stakeholders
  • Ability to manage conflict in a constructive and courteous manner, driving toward the best customer and business outcome
  • Excellent command of spoken and written English
  • Candidates with Cantonese language proficiency is preferred
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User Experience Developer

$80000 - $240000 Y Guotai Junan (Hong Kong) Limited

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Position Overview

As a Web3 Full Stack UI/UX Developer, you will play a pivotal role in shaping the future of decentralized applications by designing, developing, and optimizing user experiences for blockchain-powered platforms. You will be responsible for building seamless, intuitive, and visually compelling interfaces that empower users to interact confidently and securely with smart contracts, digital assets, and decentralized protocols. Your work will bridge the gap between complex blockchain technologies and accessible, user-friendly solutions, driving adoption and engagement across the Web3 ecosystem.

Key Responsibilities

  • Design and Develop User Interfaces: Create high-quality, responsive, and interactive web or mobile interfaces for decentralized applications (dApps) using modern front-end frameworks and design systems.
  • End-to-End Product Ownership: Take projects from initial concept and wireframes through to final implementation, deployment, and iterative improvement, ensuring an exceptional user journey at every stage.
  • Integrate with Blockchain Back Ends: Build and maintain full stack solutions that interact with smart contracts, decentralized storage, and blockchain APIs (e.g., Ethereum, Solana, Polygon) using web3 libraries such as , , or similar.
  • UX Research & Prototyping: Conduct user research, usability testing, and rapid prototyping to validate new features, gather feedback, and inform design decisions based on user needs and behaviors.
  • Collaborate Cross-Functionally: Work closely with blockchain engineers, product managers, security specialists, and other stakeholders to define user requirements, technical specifications, and product vision.
  • Implement Secure UX Solutions: Integrate security best practices into the UI/UX, including user authentication, transaction signing, wallet integration, and privacy-preserving features.
  • Performance Optimization: Monitor application performance, identify bottlenecks, and implement optimizations to ensure fast, smooth, and reliable user experiences.

Required Qualifications

  • Degree in Computer Science, Interaction Design, Engineering, or a related field.
  • Proven experience in front-end development with frameworks.
  • Strong UI/UX design skills, with expertise in design tools.
  • Hands-on Web3 development experience, including integration with Ethereum or other blockchain networks.
  • Strong problem-solving, communication, and collaboration skills, with the ability to work independently or as part of a distributed team.
  • Experience with agile methodologies, issue tracking systems, and continuous integration/delivery pipelines.

We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to

(Data collected will be kept strictly confidential and used for recruitment purpose only.)

Guotai Junan International (Stock Code: 1788.HK) is the first Chinese securities company listed on Hong Kong Stock Exchange by way of IPO. Based in Hong Kong, we provide diversified financial services including wealth management, brokerage, corporate finance, loans and financing, asset management and financial products. Through the systematic management and training, you will have the opportunity to maximize your talents on our board platform and empower your future with GTJAI.

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User Experience Designer

$900000 - $1200000 Y Ant International

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About Ant International

With headquarters in Singapore and main operations across Asia, Europe, the Middle East and Latin America, Ant International is a leading global digital payment, digitisation and financial technology provider. Through collaboration across the private and public sectors, our unified techfin platform supports financial institutions and merchants of all sizes to achieve inclusive growth through a comprehensive range of cutting-edge digital payment and financial services solutions. To learn more, please visit

Job Responsibilities

  • Responsible for the construction and control of AlipayHK product design, developing and implementing design systems and experience standards for various sectors including payment, digital life services, and finance.
  • Monitor product experience outcomes and feedback, conduct data analysis and evaluation, and continually optimize visual strategies and creative proposals.
  • Identify product pain points through user and competitor research, as well as local market studies, collaborating with product, technology, and operations teams for the development and implementation of new features.
  • Conduct market research and competitive analysis to understand the cultural preferences and industry trends of the target market, creating timely visual strategies.

Job Requirements

  • International outlook with exceptional aesthetic and product design capabilities, knowledge of industry trends, and a strong portfolio of market-validated client-side designs, with preference given to those experienced in creating with new technologies like AIGC.
  • Proficient in the entire process of mobile product design, familiar with iOS/Android Design Guidelines, and capable of global design control and establishing standards and mechanisms to ensure on-the-ground quality.
  • Start from user needs and experiences to precisely articulate design concepts, strategies, and ideas, with strong cooperation, communication skills, and the ability to drive conversations with management.
  • Bachelor's degree or above, with over 3 years of experience in internet mobile product and experience design.
  • Proficiency in Cantonese required, preference given to candidates with local Hong Kong related business and work experience.
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Senior User Experience Designer

$1200000 - $2400000 Y Ambition

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Senior UI/UX Designer - Customer Experience Design (7+ years)

We are seeking a talented and experienced
Senior UX/UI Designer
. In this role, you will lead the and research efforts for customer journeys across digital channels, ensuring every interaction is intuitive, engaging, and impactful. You will work closely with cross-functional teams to uncover insights and translate them into exceptional user experiences.

About the Role

We are seeking a talented and experienced
Senior UX/UI Designer
to join our Customer Experience (CX) team. In this role, you will lead the design and research efforts for customer journeys across digital channels, ensuring every interaction is intuitive, engaging, and impactful. You will work closely with cross-functional teams to uncover insights and translate them into exceptional user experiences.

Responsibilities

  • Lead and conduct user research, interviews, and usability testing focused on both CX and UX.
  • Analyze and synthesize research findings to inform design decisions and strategy.
  • Create user flows, wireframes, prototypes, and high-fidelity visual designs for web and mobile applications.
  • Collaborate closely with product managers, developers, and other stakeholders to ensure a seamless user experience.
  • Advocate for the customer at every stage of the design process.
  • Present and communicate design concepts and research findings to stakeholders and leadership.
  • Stay updated on the latest industry trends, tools, and best practices in UX, UI, and CX.

Requirements

  • Minimum
    7 years' experience
    in UX/UI design, with a strong portfolio demonstrating research and design for customer experience projects.
  • Proven experience leading research activities (e.g., interviews, surveys, workshops, usability testing).
  • Proven track record in leading UX and CX research
  • Consulting experience is highly preferred
  • Proficient in design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
  • Strong understanding of interaction design, visual design, and information architecture.
  • Excellent communication and collaboration skills.
  • Fluent in English is a must; Fluent in Cantonese and Mandarin will be preferred
  • Bachelor's degree in Design, HCI, Psychology, or a related field.
  • Experience working in agile, cross-functional teams is a must.
This advertiser has chosen not to accept applicants from your region.

Senior UI/UX Designer/ User Experience Designer

$900000 - $1200000 Y Ambition

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Regional UX/UI Designer - Customer Experience - MNC/ Consulting

We are seeking a talented and experienced Senior UX/UI Designer . In this role, you will lead the and research efforts for customer journeys across digital channels, ensuring every interaction is intuitive, engaging, and impactful. You will work closely with cross-functional teams to uncover insights and translate them into exceptional user experiences.

About the Role

We are seeking a talented and experienced Senior UX/UI Designer to join our Customer Experience (CX) team. In this role, you will lead the design and research efforts for customer journeys across digital channels, ensuring every interaction is intuitive, engaging, and impactful. You will work closely with cross-functional teams to uncover insights and translate them into exceptional user experiences.

Responsibilities
  • Lead and conduct user research, interviews, and usability testing focused on both CX and UX.
  • Analyze and synthesize research findings to inform design decisions and strategy.
  • Create user flows, wireframes, prototypes, and high-fidelity visual designs for web and mobile applications.
  • Collaborate closely with product managers, developers, and other stakeholders to ensure a seamless user experience.
  • Advocate for the customer at every stage of the design process.
  • Present and communicate design concepts and research findings to stakeholders and leadership.
  • Stay updated on the latest industry trends, tools, and best practices in UX, UI, and CX.
Requirements
  • Minimum 7 years' experience in UX/UI design, with a strong portfolio demonstrating research and design for customer experience projects.
  • Proven experience leading research activities (e.g., interviews, surveys, workshops, usability testing).
  • Proven track record in leading UX and CX research
  • Consulting experience is highly preferred
  • Proficient in design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision).
  • Strong understanding of interaction design, visual design, and information architecture.
  • Excellent communication and collaboration skills.
  • Fluent in English is a must; Fluent in Cantonese and Mandarin will be preferred
  • Bachelor's degree in Design, HCI, Psychology, or a related field.
  • Experience working in agile, cross-functional teams is a must.
This advertiser has chosen not to accept applicants from your region.

User Experience Researcher (Bangkok-based, Relocation provided)

Agoda

Posted 6 days ago

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Job Description

workfromhome

User Experience Researcher (Bangkok-based, Relocation provided)

Join to apply for the User Experience Researcher (Bangkok-based, Relocation provided) role at Agoda .

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skilled, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. The online travel industry is dynamic and competitive. Our aim is to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. This role operates in a startup-like environment. Work in the heart of Asia and, if you're seeking an international research opportunity, relocation to Bangkok is supported with a generous package.

UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve outputs needed by Product teams to inform strategic decisions. Findings inform design, user experience, product direction, market strategy or similar.

Qualifications

  • Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field
  • 7+ years of relevant experience in consumer-facing business domains
  • Experience planning, scoping, conducting, analyzing and communicating research
  • Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, think-aloud usability testing, etc.)
  • Experience with quantitative research (metrics, survey design, sampling, cross-tabs, statistical concepts)
  • Experience evaluating, negotiating, and working with external research vendors
  • Ability to describe user problems and business opportunities to stakeholders using quantitative and qualitative data
  • Strong critical thinking beyond explicit business requests
  • Excellent storytelling and communication; able to speak fluently to business people, designers, engineers and other stakeholders (in English)
  • Collaborative work style in a dynamic, data-driven and creative environment

Responsibilities

  • Demonstrates critical thinking beyond explicit business requests
  • Functions independently in all operational research tasks
  • Leads core end-to-end research activities, including driving research objectives, hypotheses, methodology, execution, analysis, and communication

Collaboration & Collaboration

  • Drives cross-discipline/department collaboration via research insights
  • Collaborates efficiently with other researchers and disciplines, with clear commitments in case of shared ownership
  • Demonstrates excellent communication skills; tailors style for different audiences and is open to input and feedback

Research Community Contributions

  • Contributes to the research community by sharing work/methodologies, coaching or mentoring, and screening candidates

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all backgrounds and orientations. We prioritize diverse talent and an inclusive environment. Employment is based on merit and qualifications. We are committed to equal opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file for future vacancies unless you request removal. For details, please read our privacy policy.

Disclaimer

We do not accept unsolicited third-party or agency submissions. If we receive such CVs, we reserve the right to contact and hire the candidate directly without recruitment fees.

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User Experience Researcher (Bangkok-based, Relocation provided)

Hong Kong, Hong Kong Agoda

Posted 4 days ago

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Job Description

User Experience Researcher (Bangkok-based, Relocation provided)

Join to apply for the User Experience Researcher (Bangkok-based, Relocation provided) role at Agoda .

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skilled, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. The online travel industry is dynamic and competitive. Our aim is to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. This role operates in a startup-like environment. Work in the heart of Asia and, if you're seeking an international research opportunity, relocation to Bangkok is supported with a generous package.

UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve outputs needed by Product teams to inform strategic decisions. Findings inform design, user experience, product direction, market strategy or similar.

Qualifications

  • Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field
  • 7+ years of relevant experience in consumer-facing business domains
  • Experience planning, scoping, conducting, analyzing and communicating research
  • Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, think-aloud usability testing, etc.)
  • Experience with quantitative research (metrics, survey design, sampling, cross-tabs, statistical concepts)
  • Experience evaluating, negotiating, and working with external research vendors
  • Ability to describe user problems and business opportunities to stakeholders using quantitative and qualitative data
  • Strong critical thinking beyond explicit business requests
  • Excellent storytelling and communication; able to speak fluently to business people, designers, engineers and other stakeholders (in English)
  • Collaborative work style in a dynamic, data-driven and creative environment

Responsibilities

  • Demonstrates critical thinking beyond explicit business requests
  • Functions independently in all operational research tasks
  • Leads core end-to-end research activities, including driving research objectives, hypotheses, methodology, execution, analysis, and communication

Collaboration & Collaboration

  • Drives cross-discipline/department collaboration via research insights
  • Collaborates efficiently with other researchers and disciplines, with clear commitments in case of shared ownership
  • Demonstrates excellent communication skills; tailors style for different audiences and is open to input and feedback

Research Community Contributions

  • Contributes to the research community by sharing work/methodologies, coaching or mentoring, and screening candidates

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all backgrounds and orientations. We prioritize diverse talent and an inclusive environment. Employment is based on merit and qualifications. We are committed to equal opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file for future vacancies unless you request removal. For details, please read our privacy policy.

Disclaimer

We do not accept unsolicited third-party or agency submissions. If we receive such CVs, we reserve the right to contact and hire the candidate directly without recruitment fees.

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This advertiser has chosen not to accept applicants from your region.
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Lead User Interface Designer

$80000 - $120000 Y Axiom

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Company Description

Axiom is a next-generation ProcureTech innovation enabling Enterprise organizations to automate tail spend and transform the experience for Buyers, Suppliers, and Procurement. Our marketPlace platform, with integrated MarketSourcing, allows for the management and control of a closed and automated tail spend environment across all product and service categories. We are poised for significant growth as Enterprise Procurement increasingly aims for higher automation targets in their Indirect Spend categories. We have been recognized by Kearney, PwC, and multiple award organizations for our innovative contributions to the procurement technology space.

Role Description

This is a full-time remote role for a Lead User Interface Designer. The role involves designing and developing user interfaces, creating visual designs and mockups, and ensuring a seamless user experience (UX) across our platforms. The Lead User Interface Designer will work closely with cross-functional teams to translate requirements into visually appealing and functional interfaces. Daily tasks include collaborating with developers, conducting user research, and iterating on design solutions based on feedback.

Qualifications

  • Skills in Visual Design and creating Mockups
  • Experience in User Experience (UX) and User Interface Design
  • Proficiency in Front-End Development
  • Strong communication and collaboration skills
  • Ability to work independently and remotely
  • Bachelor's degree in Design, Computer Science, or related field
  • Experience in the technology or procurement industry is a plus
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Senior User Experience Researcher(Bangkok – Based, Relocation provided)

Hong Kong, Hong Kong Agoda

Posted 10 days ago

Job Viewed

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Job Description

workfromhome

Overview

Senior User Experience Researcher (Bangkok – Based, Relocation provided) – Agoda

Join to apply for the Senior User Experience Researcher (Bangkok – Based, Relocation provided) role at Agoda .

This position is open to worldwide candidates and relocation assistance is provided to Bangkok.

Responsibilities
  • Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions.
  • Define research objectives, hypotheses, methodologies, execution plans, analysis and communication of findings to stakeholders.
  • Demonstrate critical thinking beyond explicit business requests and lead core end-to-end research activities.
  • Collaborate with product, design, engineering and other disciplines to translate research insights into design and product direction.
Qualifications
  • Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field.
  • 10+ years of relevant experience in consumer-facing business domains.
  • Experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.).
  • Experience with Quantitative research (metrics, survey design, sampling, crosstabs, statistical concepts, etc.).
  • Experience evaluating, negotiating, and working with external research vendors.
  • Ability to describe user problems and business opportunities to a variety of stakeholders using both quantitative and qualitative data.
  • Strong storytelling and communication skills, able to speak fluently with business people, designers, engineers and other stakeholders (in English).
  • Ability to work collaboratively in a dynamic, data-driven and creative environment.
About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel. We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

We have only scratched the surface. The online travel industry is highly dynamic and competitive. Our aim is to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup-like environment.

Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world!

This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior User Experience Researcher(Bangkok – Based, Relocation provided)

Hong Kong, Hong Kong Agoda

Posted 6 days ago

Job Viewed

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Job Description

Overview

Senior User Experience Researcher (Bangkok – Based, Relocation provided) – Agoda

Join to apply for the Senior User Experience Researcher (Bangkok – Based, Relocation provided) role at Agoda .

This position is open to worldwide candidates and relocation assistance is provided to Bangkok.

Responsibilities
  • Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions.
  • Define research objectives, hypotheses, methodologies, execution plans, analysis and communication of findings to stakeholders.
  • Demonstrate critical thinking beyond explicit business requests and lead core end-to-end research activities.
  • Collaborate with product, design, engineering and other disciplines to translate research insights into design and product direction.
Qualifications
  • Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field.
  • 10+ years of relevant experience in consumer-facing business domains.
  • Experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.).
  • Experience with Quantitative research (metrics, survey design, sampling, crosstabs, statistical concepts, etc.).
  • Experience evaluating, negotiating, and working with external research vendors.
  • Ability to describe user problems and business opportunities to a variety of stakeholders using both quantitative and qualitative data.
  • Strong storytelling and communication skills, able to speak fluently with business people, designers, engineers and other stakeholders (in English).
  • Ability to work collaboratively in a dynamic, data-driven and creative environment.
About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel. We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

We have only scratched the surface. The online travel industry is highly dynamic and competitive. Our aim is to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup-like environment.

Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world!

This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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