What Jobs are available for User Training in Hong Kong?

Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge.

As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching.

HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the 'metropolis' of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.

For more information about the University, please visit 

We are now looking for a suitable person to fill the following position inOffice for Advancement of Learning and Teaching (ALTO):

Assistant Instructional Designer / Instructional Design Officer (Ref: 25001XG)

Major Duties and Responsibilities

The appointee(s) will be responsible mainly for the following:

• To assist with the word processing of content for digital publication and printing
• To proofread and check the content for accuracy
• To provide support in copyright clearance for publication of course materials
• To support the Instructional Design Team, providing assistance in preparing multimedia components, including video production; and
• To perform any other duties and responsibilities as assigned by the Director of Advancement of Learning and Teaching or his/her nominees

Requirements

Applicants are expected to possess the following qualifications, experience and attributes:

• Bachelor's degree with some years of relevant working experience;
• Proficient command of written and spoken Chinese and English;
• Proficient Microsoft Office skills (including Word, Excel, PowerPoint);
• Self-motivated, well-organized, detail-minded;
• Some experience in teaching; or editing of educational materials would be an advantage;
• Immediate availability is highly preferred.

Applicants with less relevant experience may be considered for appointment as Instructional Design Officer.

Candidates may be invited to attend a written test.

Terms and Conditions for Appointment

An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.

To Apply

Candidates who are interested in joining us may submit their applications via the University's eRecruitment System.

Closing date of application: September 2025

The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the "Personal Data (Privacy) Notice for Job Applicant" on the University's website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.

As a Digital L&D Manager (Instructional Design) in the financial services industry, you will lead the creation and implementation of engaging digital learning programs. This role requires an innovative approach to instructional design to enhance employee development and performance.

Client Details

The employer is a well-established organization within the financial services industry, recognized for its expertise and commitment to professional excellence.

Description

As a Digital L&D Manager (Instructional Design), your main responsibilities will include:

• Designing and developing digital learning programs tailored to organizational needs.
• Collaborating with stakeholders to identify learning objectives and content requirements.
• Utilizing innovative instructional design methodologies to create engaging materials.
• Ensuring all digital content aligns with compliance and industry standards.
• Monitoring and evaluating the effectiveness of learning programs.
• Staying updated on trends in digital learning and instructional design.
• Managing vendor relationships for outsourced learning solutions.
• Providing guidance to internal teams on the use of digital learning tools and platforms.

Profile

A successful Digital L&D Manager (Instructional Design) should have:

• A strong background in instructional design and digital learning development with at least 3-5 years in a management role.
• Experience working within the financial services industry (e.g. working on new projects like Virtual Assets) , or candidates with 12-15 yrs+ experience from universities (helping professors set up their e-course), Professional Associations, or other sizable commercial companies with a mature LMS.
• Knowledge of modern learning technologies and platforms, using tools like: Adobe, Articulate, Captivate, Camtasia, Xapi,
• Proficiency in designing user-centric learning experiences.
• Excellent communication , project delivery and stakeholder management skills.
• A proactive and solution-oriented mindset.
• Excellent communication and English & Chinese is required.

Job Offer

• Work life balance, stable work environment.
• Comprehensive medical coverage, including benefits for spouse and dependents.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Grace Lee on

Role Introduction

Reports to:
Assistant Manager Safety Training

This role is part of a professional team in our Flight Operations Department, which consists of flight crew and ground staff teams, both working to ensure the highest standards of operational efficiency and service. Safety is intrinsic to everything we do.

As a Safety Training Specialist II (In Training), you will be responsible for conducting safety and emergency procedure training which include but not limited to first aid, fire fighting and emergency evacuation for Flight and Cabin Crews comprising over 20 nationalities.

The Safety Training School makes sure our pilots and cabin crew are all well trained in all aspects of emergency procedures. The Safety Training Specialist II (In Training) has good prospects for career growth, with a 1.5 to 2 years certification plan to become a Safety Training Specialist II.

Key Responsibilities

• You will conduct safety and emergency procedure training which include but not limited to first aid, fire fighting and emergency evacuation for Flight and Cabin Crews comprising over 20 nationalities
• You will coach and monitor the Flight and Cabin Crews to ensure they are equipped with the knowledge, skills and competencies necessary to meet the regulatory required standards as well as provide support in administration, prepare training materials and continuous enhancement of the safety training school
• You will conduct Quality Assurance inspection to ensure cabin safety standards are maintained

Requirements

• Tertiary education or above
• Minimum 3 years' working experience. Experience in adult training or cabin crew service will be an advantage
• Good swimmer with no fear of heights
• Holder of St. John's First Aid Certificate is preferred
• Computer literate, especially in Microsoft Word and Excel
• Excellent command of English
• Good interpersonal skills with the ability to interact with people at all levels
• Available for shift duties and overseas duty trips

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.

Responsibilities:

• Deliver engaging and persuasive product presentations and live demonstrations across various settings, including retail stores, training sessions, channel events, PR events, and internal communication platforms.
• Uphold and promote the brand vision, values, and strategic direction consistently in all communications to ensure brand integrity and impact.
• Conduct thorough and interactive training sessions for promoters, retail sales teams, and brand staff, emphasizing product features, advantages, and key selling points.
• Design and present demonstrations that highlight not only technical features but also practical benefits and emotional appeal.
• Utilize effective sales communication and storytelling techniques to inspire confidence and facilitate knowledge retention.
• Develop, customize, and adapt training materials and presentation content to match the needs of diverse audiences and delivery formats.
• Collect and analyze feedback from training sessions and events to continuously refine and enhance presentation effectiveness.
• Support the technical preparation and setup for displays, demos, and live brand events, ensuring smooth execution.
• Perform additional duties and special projects as assigned by management.

Requirements:

• Bachelor's degree or equivalent qualification with at least 3 years of relevant experience, preferably in consumer electronics or related fields.
• Excellent presentation and public speaking skills, with a confident, energetic stage presence that captivates diverse audiences.
• Strong passion for technology, innovation, and delivering outstanding consumer experiences.
• Ability to break down complex technical information into clear, engaging, and audience-appropriate messaging.
• High level of professionalism, adaptability, and interpersonal skills, capable of engaging various stakeholders effectively.
• Fluent in written and spoken English and Chinese (Cantonese and Mandarin preferable).
• Proficient in Microsoft Office suite, especially PowerPoint and Excel, for preparing training content and reports.
• Strong multitasking capability with the resilience to perform well under pressure in a fast-paced environment and meet deadlines.
• Prior experience in product training within the consumer electronics industry is highly desirable.
• Able to work closely and report to the Marketing team, aligning training objectives with marketing strategies.

We offer competitive remuneration and benefit packages to right candidate.  Interested parties should send their application including availability, current salary and expected salary by clicking "Quick Apply".

Personal data received will be used for recruitment-related purpose only. Short-listed candidates will be notified for an interview.  Applicants who are not notified within three months will be considered as unsuccessful.  All information from unsuccessful application will be discarded within three months.

Responsibilities:

• Deliver engaging and persuasive product presentations and live demonstrations across various settings, including retail stores, training sessions, channel events, PR events, and internal communication platforms.
• Uphold and promote the brand vision, values, and strategic direction consistently in all communications to ensure brand integrity and impact.
• Conduct thorough and interactive training sessions for promoters, retail sales teams, and brand staff, emphasizing product features, advantages, and key selling points.
• Design and present demonstrations that highlight not only technical features but also practical benefits and emotional appeal.
• Utilize effective sales communication and storytelling techniques to inspire confidence and facilitate knowledge retention.
• Develop, customize, and adapt training materials and presentation content to match the needs of diverse audiences and delivery formats.
• Collect and analyze feedback from training sessions and events to continuously refine and enhance presentation effectiveness.
• Support the technical preparation and setup for displays, demos, and live brand events, ensuring smooth execution.
• Perform additional duties and special projects as assigned by management.

Requirements:

• Bachelor's degree or equivalent qualification with at least 3 years of relevant experience, preferably in consumer electronics or related fields.
• Excellent presentation and public speaking skills, with a confident, energetic stage presence that captivates diverse audiences.
• Strong passion for technology, innovation, and delivering outstanding consumer experiences.
• Ability to break down complex technical information into clear, engaging, and audience-appropriate messaging.
• High level of professionalism, adaptability, and interpersonal skills, capable of engaging various stakeholders effectively.
• Fluent in written and spoken English and Chinese (Cantonese and Mandarin preferable).
• Proficient in Microsoft Office suite, especially PowerPoint and Excel, for preparing training content and reports.
• Strong multitasking capability with the resilience to perform well under pressure in a fast-paced environment and meet deadlines.
• Prior experience in product training within the consumer electronics industry is highly desirable.
• Able to work closely and report to the Marketing team, aligning training objectives with marketing strategies.

We offer competitive remuneration and benefit packages to right candidate.  Interested parties should send their application including availability, current salary and expected salary by clicking "Quick Apply".

Personal data received will be used for recruitment-related purpose only. Short-listed candidates will be notified for an interview.  Applicants who are not notified within three months will be considered as unsuccessful.  All information from unsuccessful application will be discarded within three months.

Responsibilities :

• Conduct ongoing needs analysis to identify corporate training & development needs, and design related training programs to cope with markets demand
• Understand corporate customer requirement and design training programme accordingly
• To prepare and update teaching materials to enhance customer learning experience
• Deliver training through various ways, including but not limited to online and face-to-face classroom training, workshop and seminar etc.
• Consolidate training results or feedbacks for management review
• Work closely with the technical team to participate in design and implementation of IT projects
• Other ad-hoc assignments and duties as assigned

Requirements :

• Degree or Higher Diploma holder in Computer Science, Computer Engineering, or related disciplines
• Five (5) years relevant working experience in IT industry, preferably with not less than 3 years teaching experience in IT training
• Strong knowledge in Microsoft Office, Multimedia or other commonly used applications and products is an advantage
• Expertise in at least one of the following disciplines: Networking;Cloud ;Server ;Security;Programming
• Mature, excellent work attitude, people-oriented, outgoing with positive character
• Reliable, result-oriented and a fast-learner
• Excellent presentation, interpersonal and communication skills
• Creative with can-do attitude
• Passionate in training and people development

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

• Develop and execute training strategies and build relationships with other parties to meet and exceed business targets and training needs
• Enhance agency business quality by forstering compliance culture, implementing best practices & training strategies with action plans covering awareness, screening, training, monitoring, and correction to support agencies' overall compliance to regulatory requirements of AIA Hong Kong (and Macau), including fulfillment of CPD
• This position will need to take initiatives to develop training courses and/or e-learning relating to agency, Partnership Distribution, Corporate Solutions and/or other areas deemed necessary

Roles and Responsibilities:

Training Delivery

• Execute and deliver quality and effective training to different target participants that are aligned with Company's KPI, included but not limited to classroom/virtual training, and eLearning production

Design & Maintenance

• Liaise with other departments and agency force on training and coordination
• Design, develop, implement, and maintain programs by specifying training objectives, content, activities and methods in program design/plan to meet with the identified training needs
• Develop and test training theories and prepare trainer's guide
• Identify the extent of a program's impact on participants and maintain follow-up on their applications after the program
• Review course evaluation for further enhancement or improvement
• Participate in the development of long-term plans, training structure, organization, policies, programs, services and practices in order to accomplish the training mission
• Conduct analysis on information/data/resources relating to section's training activities, and report findings in regular reports
• Prepare regular reports on training activities to management according to the guidelines given
• Need to involve in end-to-end eLearning production (design focus)

New initiatives / Project

• Participate in new business initiatives / project arising from the department's strategic/operational business plan

Planning and Management

• Plan ahead on resources needed to accommodate the activities of each functional section and able to set priorities by minimizing resources with maximum output

Others

• Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements
• You are required to obtain relevant licence if your job involves in regulated activities
• Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements
• Positive role model
• Respect by training team members as a resourceful advisor
• Quality deployment of planning, resources and services
• Attainment of key result areas specified in training courses and projects assigned
• Sense of responsibility and ownership
• Proactive

Minimum Job Requirements:

• University / College graduate plus 6 years relevant experience, including 2 years managerial exposure
• Good training sense in terms of course development, design and evaluation
• Good presentation, communications and facilitation skills
• Proficient in written & spoken English and Chinese, preferably native Putonghua
• Passes in IIQE Paper 1, 3 and 5, preferably with qualification in FLMI and CFP
• Familiar with agency culture
• PC skills in some office operating software
• Good management skills
• Proactive, mature, initiative, customer service oriented, willing and able to learn, team player, trustworthy

Others:

• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.