46 Ux Director jobs in Hong Kong

The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you!

The Private Wealth Management Asia & Australia team delivers products for internal clients (e.g. client relationship managers, investment management team, investment financial group, etc.) so they can provide the best services and products for ultra-high net worth clients across Asia and Australia. The PWM tools and applications cover end-to-end client experiences; from onboarding/off-boarding clients, account management and mapping, browsing products, getting insights, portfolio management, order placement, tracking, and approvals, among other things. We are seeking a great designer to join a high-functioning team.

• As an SME in multiple domains, partner with Domain Leads and POs creating cohesive experience within various products across the domain and being involved in every step of the end-to-end product design process
• Craft intuitive and elegant experiences that empower our clients to make confident financial decisions
• Work closely with our research team to synthesize qualitative and quantitative data and make value-driven design decisions that translate into clear, simple UIs
• Create and present a variety of design deliverables (sketches, wireframes, user flows and prototypes) in a way that engenders confidence in you and your solutions with the team and the greater organization
• Form holistic solutions that integrate seamlessly into our wealth management product ecosystem
• Design and deliver responsive/adaptive solutions that are optimized for web and mobile interfaces and partner with engineers to translate designs into successful products
• Work closely with the larger Wealth Management UX team to share design best practices, align on patterns, and promote a design-centric culture at the firm
• Advocate for all user abilities by thoroughly testing design deliverables to meet WCAG ADA compliance

• You have an outstanding portfolio that demonstrates how you have created experiences that solved business and user needs
• You’ve spent at least 8 years as a UX designer who was a key contributor to the success of products that have launched
• You have a bachelor’s degree in design or related field preferably, master’s degree a plus
• You have excellent skills in Figma
• You have experience designing intuitive interfaces that enhance user experience and drive customer engagement
• You can leverage research, wireframes and prototypes to effectively validate and enhance your design concepts to achieve the best possible solutions for your users
• You thrive in a collaborative, explorative environment and you value being on a diverse team to brainstorm and get feedback from within a large organization
• You practice active listening and contribute in group situations, like brainstorms, audits, critiques, and whiteboard sessions
• You get excited by complex projects with high levels of ambiguity and are resilient in the face of obstacles

Besides a competitive salary, work life balance, a clear career path, and great benefits, we take the well-being and work satisfaction of our employees seriously. We create a safe space for people to be vulnerable, share work, and ask questions that will help them grow individually and move their projects forward. You’ll be encouraged to bring your own perspective to conversations, and we will help you understand and put into practice what you naturally do best by amplifying each other’s strengths.

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

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Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology

Overview
The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you

The Private Wealth Management Asia & Australia team delivers products for internal clients (e.g. client relationship managers, investment management team, investment financial group, etc.) so they can provide the best services and products for ultra-high net worth clients across Asia and Australia. The PWM tools and applications cover end-to-end client experiences; from onboarding/off-boarding clients, account management and mapping, browsing products, getting insights, portfolio management, order placement, tracking, and approvals, among other things. We are seeking a great designer to join high-functioning team.

Once Here You Will.

• Engage in hands-on across all stages of the design process; user research, ideation, concept development, validation, wireframing, prototyping, final visual design, and implementation support.
• Serve as a high-level craft and delivery expert on complex products and provide scalable and innovative design solutions that influence stakeholders across functions to gain support for design strategies.
• Partner closely with cross functional teams - Business, Technology, Sales, Operations, Risks, and others to ensure products are well-defined, high impact, and successfully executed.
• Drive the discovery phase of the product, such as leading a collaborative workshop that define the problem that needs to be solved, educates with research and data, and clarifies the success metrics.
• Determine best UX solutions based on UX research and business goals and help to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer.
• Lead a team of designers; provide oversight to deliver exemplary solutions, guide and mentor them fostering a culture of creativity, collaboration, and continuous professional growth.
• Maximize utilization by managing workflow, intake, and design resourcing effectively, responding to business needs and priorities.
• Collaborate with the wider design community; other studios and horizontal COEs (UX Research and Design System), to reduce duplicate of work, create cohesive user experience, and provide more strategic UX.
• Support the larger UX team culture by fostering a collaborative and creative work environment. Intentionally craft moments that allow people to pause, connect and get inspired.

Design Execution

• Employ a user centered approach to influence the product vision
• Create simplicity out of complexity for experiences that have dense data & complex business requirements.
• Demonstrate the ability to adjust and prioritize design scope effectively in response to changing needs and/or constraints
• Contribute with hands-on design support when needed to illustrate initial design directions or assist with deliverables
• Push boundaries by leveraging data driven insights to craft intuitive, engaging, and impactful digital experiences

Collaboration and Communication

• Partner regularly with other UX leads to exchange insights, set design standards, align on strategies to grow the firm's UX maturity, and (when necessary) coordinate dependencies across teams.
• Collaborate across departments to inform project strategy, roadmaps and design team engagement with the ability to advise, coach and course correct when/if needed.
• Build and maintain trusted relationships with senior product and technology stakeholders, ensuring UX is seen as a strategic partner in driving innovation and delivering impactful solutions, rather than a tactical resource
• Help define strategic roadmaps in partnership with the product management team
• Present innovative design work to senior management with a clear, compelling narrative to gain alignment and secure buy-in
• Advocate for good user experiences by using stories from successful initiatives, UX best practices and data illustrate how a human-centered approach contributes to product success.

Relevant Experience And Mindset

• A portfolio that demonstrates partnering with multiple departments on successful product releases
• 8+ years of experience as a UX designer as a key contributor to the success of products that have launched
• At least 3 years of experience managing small to medium sized teams
• Mastery managing the team's workload and deliverables
• Bachelor's degree in design, computer science or related field; master's degree is a plus
• Fluency in design thinking methodologies
• Strong sense of design, and current with the latest design methodologies
• Current in the best practices for using design systems
• You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization
• You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.)
• You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects
• You are resilient in the face of obstacles
• You have a relentless desire to validate assumptions and uncover a problems' root cause by testing, learning, and iterating
• You constantly seek opportunities to evangelize and promote design thinking in a large organization

What You Can Expect From Morgan Stanley
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Overview

The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you!

The Private Wealth Management Asia & Australia team delivers products for internal clients (e.g. client relationship managers, investment management team, investment financial group, etc.) so they can provide the best services and products for ultra-high net worth clients across Asia and Australia. The PWM tools and applications cover end-to-end client experiences; from onboarding/off-boarding clients, account management and mapping, browsing products, getting insights, portfolio management, order placement, tracking, and approvals, among other things. We are seeking a great designer to join a high-functioning team.

Once Here You Will.

• Partner with product to define the vision and set the bar for quality standards while helping to improve work that does not meet this threshold.
• Design intuitive and elegant experiences that empower our users.
• Work closely with our research team to synthesize qualitative and quantitative data and make value-driven design decisions which then translate into clear, simple UIs.
• Able to independently choose design patterns based on strong rationale.
• Design holistic solutions that integrate seamlessly into our Wealth Management product ecosystem.
• Create and present a variety of design deliverables (sketches, wireframes, user flows, and prototypes) in a way that engenders confidence in you and your solutions within the team and the greater organization.
• Play a critical role in designing user-centered solutions for our complex array of tools.
• Sit on cross-functional teams, working with product management, business analysts, and development.

Relevant experience and mindset…

• An outstanding portfolio that demonstrates how you have created experiences that solved business and user needs.
• 5-7 years of experience as a UX designer as a key contributor to the success of products that have launched.
• Mastery of strategic, hard, and soft UX skills.
• Bachelor's degree in design or related field; master’s degree is a plus.
• Fluency in Figma.
• Ability to fully utilize and work with less skilled designers.
• You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization.
• You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.).
• You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects.
• You are resilient in the face of obstacles.
• You have a relentless desire to validate assumptions and uncover a problem’s root cause by testing, learning, and iterating.
• You constantly seek opportunities to evangelize and promote design thinking in a large organization.
• You can manage multiple priorities with tight timelines.
• You are willing to roll up your sleeves and do hands-on work.
• You can glean insights from data and incorporate them into design solutions.
• Previous work experience in finance is a plus.

Why Work at Morgan Stanley?

Besides a competitive salary, work-life balance, a clear career path, and great benefits, we take the well-being and work satisfaction of our employees seriously. That is why we put a lot of effort towards creating a safe space for people to be vulnerable, share work, and ask questions that will help them both to grow individually and move their projects forward. You will be encouraged to bring your own perspective to conversations, and we will help you understand and put into practice what you naturally do best by amplifying each other’s strengths.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors, and a culture that values diverse perspectives, individual intellect, and cross-collaboration. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross-section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Overview

The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity, design holistically in an immense product ecosystem, and have gone the extra mile to create delight, we want you!

The Private Wealth Management Asia & Australia team delivers products for internal clients (e.g. client relationship managers, investment management team, investment financial group, etc.) so they can provide the best services and products for ultra-high net worth clients across Asia and Australia. The PWM tools and applications cover end-to-end client experiences; from onboarding/off-boarding clients, account management and mapping, browsing products, getting insights, portfolio management, order placement, tracking, and approvals, among other things. We are seeking a great designer to join a high-functioning team.

Once Here You Will.

• Partner with product to define the vision and set the bar for quality standards while helping to improve work that does not meet this threshold.
• Design intuitive and elegant experiences that empower our users.
• Work closely with our research team to synthesize qualitative and quantitative data and make value-driven design decisions which then translate into clear, simple UIs.
• Able to independently choose design patterns based on strong rationale.
• Design holistic solutions that integrate seamlessly into our Wealth Management product ecosystem.
• Create and present a variety of design deliverables (sketches, wireframes, user flows, and prototypes) in a way that engenders confidence in you and your solutions within the team and the greater organization.
• Play a critical role in designing user-centered solutions for our complex array of tools.
• Sit on cross-functional teams, working with product management, business analysts, and development.

Relevant experience and mindset…

• An outstanding portfolio that demonstrates how you have created experiences that solved business and user needs.
• 5-7 years of experience as a UX designer as a key contributor to the success of products that have launched.
• Mastery of strategic, hard, and soft UX skills.
• Bachelor's degree in design or related field; master’s degree is a plus.
• Fluency in Figma.
• Ability to fully utilize and work with less skilled designers.
• You thrive in a collaborative, explorative environment and value being on a diverse team that you can bounce ideas off of, get critical feedback from, and unite to mature design thinking in a large organization.
• You practice active listening and contribute to group situations (brainstorms, audits, critiques, whiteboard sessions, etc.).
• You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined, complex projects.
• You are resilient in the face of obstacles.
• You have a relentless desire to validate assumptions and uncover a problem’s root cause by testing, learning, and iterating.
• You constantly seek opportunities to evangelize and promote design thinking in a large organization.
• You can manage multiple priorities with tight timelines.
• You are willing to roll up your sleeves and do hands-on work.
• You can glean insights from data and incorporate them into design solutions.
• Previous work experience in finance is a plus.

Why Work at Morgan Stanley?

Besides a competitive salary, work-life balance, a clear career path, and great benefits, we take the well-being and work satisfaction of our employees seriously. That is why we put a lot of effort towards creating a safe space for people to be vulnerable, share work, and ask questions that will help them both to grow individually and move their projects forward. You will be encouraged to bring your own perspective to conversations, and we will help you understand and put into practice what you naturally do best by amplifying each other’s strengths.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find trusted colleagues, committed mentors, and a culture that values diverse perspectives, individual intellect, and cross-collaboration. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

We're committed to bringing passion and customer focus to the business.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross-section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Job Highlights

• Strong awareness of global fashion,material trends
• Fluent in Adobe Illustrator

What you'll be doing?

• Strong awareness of global fashion and material trends
• Interests in fashion accessories design
• Assist design team in material exploration and research
• Vocal team player — open to share ideas and receive feedback from colleagues
• Work with our diverse creative team on additional ad-hoc projects

Who are we looking for?

• Fluent in Adobe Illustrator, any experience in fashion/product graphics would be a plus
• Currently enrolled in Diploma or above in Design (Fashion or Product)
• Innovative, independent and a good team player;
• Good communication skills in written and spoken English and Chinese (Cantonese and Mandarin);
• Only candidates with submitted portfolio will be considered

About the Job:

We are seeking a Product Design Lead to shape and elevate the design function at Hex Trust. This role goes beyond creating clean interfaces - it is about driving the vision and strategy for user experience, leading a small but growing team, and ensuring that design excellence is embedded into every stage of product development. You will collaborate with cross-functional teams, including product managers, developers, and stakeholders, to create a best-in-class interface that meets the unique needs of institutional clients. Your experience with crypto platforms such as Coinbase Prime, Bybit, OKX, Hashkey, or Binance will be invaluable in understanding industry standards and innovating beyond them.

You will report directly to the Chief Engineering Officer and work as a key partner in defining how design contributes to Hex Trust's mission.

Responsibilities:

• Lead the design function: Provide direction and mentorship to product designers, elevating design standards and fostering a culture of creativity, collaboration, and excellence.
• Own the end-to-end design process: From research and ideation to prototyping, testing, and final delivery, ensuring consistent design quality across all products.
• Collaborate cross-functionally: Work with product managers, engineers, and business stakeholders to align design decisions with business and technical requirements.
• Drive design strategy: Define design principles, guidelines, and systems that scale across multiple products and platforms.
• Champion user experience: Conduct and leverage user research, usability testing, and customer feedback to inform product improvements and innovation.
• Hands-on delivery: Create and review wireframes, storyboards, prototypes, and UI designs, while ensuring timely execution and alignment with brand and product vision.
• Advocate for design: Represent design in key discussions, making the case for user-centric decisions at all levels of the company.

• Bachelor's degree in Media Design, Interaction Design, Human-Computer Interaction, or related field (or equivalent experience).
• Proven experience (6+ years) in UX/UI/Product Design, with at least 2 years in a lead or senior role guiding teams or projects.
• Experience working on crypto or blockchain platforms (e.g., Coinbase Prime, Bybit Institution, OKX Institutions, Binance, or similar).
• Familiarity with the unique needs and challenges of institutional clients in the digital asset/crypto space.
• Strong understanding of institutional finance workflows and requirements.
• Knowledge of Web3 connectivity concepts and wallet integration, as well as blockchain and cryptocurrency fundamentals.
• Expertise in modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision, Adobe Creative Suite).
• Strong understanding of user research methodologies, usability testing, and data analysis to drive evidence-based design.
• Ability to design intuitive workflows for complex financial and technological products.
• Nice to have: Understanding of basic front-end technologies (HTML5, CSS3, JavaScript).
• Excellent communication skills in English (written and spoken) are essential, with the ability to influence stakeholders and work effectively across diverse teams.
• A collaborative, proactive, and growth-oriented mindset with a passion for creating meaningful user experiences.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they're best prepared to support our mission to unlock ownership in decentralized markets You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our H.E.X. culture:

• Heart
• Empowerment
• Xcellence

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Job Description:

• Responsible for Product design and development, ensuring products meet with engineering specifications, technical standards, and quality requirements.
• Leverage manufacturing or production experience to identify feasible design solutions and support smooth transition from design to manufacturing.
• Continuously improve existing product designs by analysing potential enhancements and implementing necessary modifications.
• Investigate production failures, identify root causes, and implement corrective actions.
• Collaborate with cross-functional teams, including manufacturing, quality assurance, and regulatory affairs, to review pilot runs and production processes.
• Communicate effectively with team members and suppliers regarding engineering improvements.
• Apply technical expertise to support material selection and tooling design for innovative product development.
• Prepare detailed design documentation, including 3D models, engineering drawings, specifications, and technical reports for comprehensive records during the product development process.
• Assist with regulatory documentation submissions, including complying with FDA regulations, ISO standards, and other relevant guidelines.
• Perform any other ad hoc duties as assigned by management.
• Candidates with more experience may be considered for as a Senior Product Design Engineer.

Job Requirements:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Biomedical Engineering or relevant disciplines.
• Minimum of 3 years' relevant experience in engineering, with a preference for experience in manufacturing or production environments, especially within the medical device industry.
• Proficiency in using 3D and 2D engineering software such as Creo and AutoCAD.
• Strong problem-solving and logical thinking skills, task-orientated and proactive team player.
• Ability to work in a fast-paced environment.
• Stay updated on the latest advancements in medical device technology and industry trends to apply best practices in product design.
• Occasion travel to China as required

Purpose of Role: Lead the transformation of cutting-edge research into tangible, sustainable products.

Project Duration: 12 month

Highlights & Key Responsibilities:

• Formulate the product development roadmaps from ideation to launch, ensuring timely delivery and alignment with business objectives;
• Identify strategic partners and suppliers to form a seamless supply network for product deployment;
• Collaborate with cross-functional teams including R&D, engineering, marketing and sales.
• Conduct cost analysis, market research, customer feedback analysis and competitive benchmarking to formulate strategy for new product launching;
• Define product requirements, specifications, and roadmaps.
• Manage project timelines, budgets, and resources effectively.
• Monitor product performance post-launch and drive continuous advancement.
• Ensure compliance with industry standards, regulations, and quality assurance protocols.
• Perform any other duties as assigned.

Required Skills & Experience:

• A bachelor's degree or above in chemical, mechanical, industrial engineering or a related discipline.
• A minimum of 8 years of relevant experience in product development and perform any other duties as management.
• Proven track record of launching successful products.
• Strong project management and organizational skills.
• Analytical mindset with a passion for solving complex problems.
• Excellent communication and interpersonal skills to collaborate with cross functional teams and senior management.
• Proficient in common analytics tools, with advanced skills in MS Excel, MS Word, and MS PowerPoint.
• A good command of both written and spoken English and Chinese, with fluency in Putonghua being an advantage.
• Applicants with less experience will be considered as Product Development Manager.

Job description

Some careers shine brighter than others

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening

up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.

We are currently seeking a high calibre professional to join our team as a Product Design Lead.

Role purpose

Join the Global Design Team within International Wealth and Premier Banking (IWPB) at HSBC, where we create best-in-class experiences that make a difference in customers' lives. We align business strategy with user needs across channels and touchpoints to shape the future experience for affluent customers across the globe. As a Product Design Lead, your mission is to define and scale best-in-class experiences for millions of customers across the globe, unlocking the full potential of the banking app and connected channels.

Principal Responsibilities

In this role you will

• Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design
• Elevate design quality and practice across the team, mentoring designers, championing design thinking, and embedding a culture of excellence and accountability
• Lead and inspire a global team of UX / UI designers, ensuring the highest standard of craft, clarity and creativity
• Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences
• Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision
• Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle
• Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences
• Influence and collaborate with a diverse range of Stakeholders to build trusted relationship, leading to stronger collaboration within projects to align goals and delight our customers

Requirements

To be successful you will need

• Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals
• A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes
• Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture
• Experience in complex, regulated environments—ideally financial services
• Working knowledge of accessibility standards and inclusive design
• A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts
• Demonstrate a capability for writing effective content in UK English as part of your product design skill set - so that language and design work together to create intuitive user experiences
• Confidence mentoring others and contributing to a culture of growth and excellence

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.