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Director, UI/UX Design Lead
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Job Description
We are seeking a strategic and visionary UX/UI Design Lead to drive the user experience and interface design across the Asia segment. Reporting to the Head of Customer Platforms, this role will be responsible for shaping and executing the regional design strategy, ensuring consistency, quality, and innovation across all digital touchpoints.
The successful candidate will lead the UX and UI operating model for Asia, leveraging our MITDC design hubs to deliver best-in-class experiences. Key responsibilities include defining and governing design standards, establishing robust frameworks and controls to uphold design excellence, and managing stakeholder engagement across diverse markets. This role is pivotal in embedding design thinking into our product development lifecycle and championing a user-centric culture across the region.
Position Responsibilities:
Design
- Implement a framework to ensure adherence to global design standards and the original UI/UX requirements, before go-live
- Provide clarity and guidance on the suage of the design system elements while ensuring we are meeting the expectations of local audiences and stakeholders
- Conduct regular design reviews, elevating designs to world-class standards
- Work collaboratively with cross-functional groups and external partners to deliver clear directions, specifications, and documentation on Manulife's design strategy and language.
- Be a strong advocate for delivering high-quality, compelling experiences to our customers that are inclusive, accessible, and adhere to platform standards
- Oversee and guide rapid, iterative conceptual design for mobile apps and websites
- Influence stakeholders across organizations to gain support for design strategies.
- Evangelise standard methodologies for visual design and systems design to other designers, engineers, and product manager
- Ensure artwork consistency and design content accuracy within brand guidelines
Design Operation
- Lead the transition of regional design resources to MITDC hubs in Chengdu and Manila, defining team structures, reporting lines, and delivery models.
- Oversee demand forecasting and resource allocation across Asia, maintaining a regional tracker and supporting centralized offshore delivery.
- Drive recruitment and onboarding of designers (permanent, contractor, vendor-sourced), ensuring skill alignment with project needs and offshore/onshore balance.
- Evaluate and implement outsourcing models, including centralized vendor engagement and enforce design system compliance in deliverables.
- Co-develop and roll out a new design operating model across markets, including process setup, escalation paths, and cadence planning.
People & Vendor management
- Conduct performance reviews and career development planning for regional designers and MITDC teams.
- Foster team morale and engagement through recognition, milestone celebrations, and community-building efforts.
Design System Collaboration
- Partner with global design system leadership to ensure regional alignment and adoption of global standards.
- Contribute to the development and localization of design system components, ensuring Asia-specific needs are represented.
- Support the integration of design system practices across regional projects, promoting consistency, scalability, and accessibility.
- Act as a regional advocate in global forums, sharing insights and escalating local requirements to influence system evolution.
Required Qualifications:
- 10+ years' experience with a minimum of 5+ years in User Experience Design or User Interface Design Management
- Bachelor's or master's degree in related design fields
- 5+ years of experience leading design projects and managing designers and design teams
- Strong portfolio and/or hands-on experience in web and mobile design (including Android and iOS).
- Self-starter who takes the initiative and has a strong work ethic
- Relishes the accountability for all UX/UI design and comfortable making sign-off decisions.
- Driven to deliver world-class user experiences
- Excellent communication skills in a fast-paced environment (verbal, written, and visual) who has the ability to influence and build consensus
- In-depth knowledge and experience of user interface design with consumer applications, preferably mobile devices, rich web apps/site
- Stays up to date with the latest UX trends, best practices, methodologies, and tools
- Proven ability to drive designs that achieve business results and commercial value
When you join our team:
- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
Working Arrangement
Hybrid
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Systems Analyst / Analyst Programmer (UI/UX Design) (Ref: 25001WT)
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Job Description
Founded in 1989, Hong Kong Metropolitan University (HKMU) is a modern, vibrant and dynamic university. We tailor our professional programmes to adapt to market trends and meet industry needs, thus providing our students with quality professional education and clear career paths. Being the first University of Applied Sciences (UAS) in Hong Kong, we pledge to play a pioneering role in enhancing recognition of vocational and professional education and training, and nurturing talents with both applied skills and knowledge.
As a faculty-driven, student-centred university in support of innovative teaching and learning, strategic research, and stakeholder outreach to provide maximum benefit to our communities, we conduct research that advances knowledge and enhances teaching, focusing on strategic areas, including digital humanities and literature, international business, gerontechnology, personalised care, smart city, open and innovative education, and bilingual learning and teaching.
HKMU is becoming an ever more vital link in addressing and helping Hong Kong to solve many difficult challenges – as part of our involvement in, and commitment to, the 'metropolis' of Hong Kong. Our plans to expand into the Greater Bay Area (GBA) will also cultivate talent to serve Hong Kong and the wider metropolitan GBA.
For more information about the University, please visit
We are now looking for a suitable person to fill the following position in the Office for Advancement of Learning and Teaching (ALTO):
Systems Analyst / Analyst Programmer (UI/UX Design)
Major Duties and Responsibilities
The appointee will be responsible mainly for the following:
- Designing and implementing user-friendly and aesthetically pleasing user interfaces of AI-driven systems for enhancing teaching and learning, such as AI marking, face recognition, and AI presentation mentoring.
- Designing graphical elements, including images, logos, and animations, to enhance website and UI visuals.
- Creating and implementing wireframes, interactive prototypes, and high-fidelity designs.
- Developing and maintaining design systems and visual hierarchies in accordance with established accessibility guidelines and branding standards.
- Enhancing multimedia components and implementing interactive activities/components for courses to support AI-driven learning experiences.
- Undertaking other duties and responsibilities as assigned by the Director of Advancement of Learning and Teaching and his/her nominees.
Candidates
Candidates should possess the following qualifications, experience, and competence:
- A recognized bachelor's degree in Computer Science, Artificial Intelligence, Information Systems, Graphic Design, or a related discipline.
- At least 2 years' post-qualification experience in UI/UX design and system analysis, with demonstrated experience in designing user interfaces. Those with less experience may be considered for the post of Analyst Programmer.
- Proficiency in design tools, including Adobe Creative Suite (Photoshop, Illustrator, AfterEffects, Premiere Pro), Figma, and other industry-standard design platforms.
- Hands-on experience with wireframing, prototyping, and user interface design principles.
- Hands-on experience with front-end technologies (HTML5, CSS3, JavaScript/TypeScript, React, , etc.) and understanding of responsive design principles.
- Experience with design systems, accessibility standards (WCAG), SEO principles, and usability testing methodologies.
- A good command of English.
Candidates may be invited to attend a written test.
Terms and Conditions for Appointment
An attractive remuneration package, including basic salary, an end-of-contract gratuity, and a discretionary incentive payment, where applicable, will be offered to the right candidates. Generous annual leave, staff-development sponsorships, medical and dental benefits, and life insurance coverage will also be provided.
To Apply
Candidates who are interested in joining us may submit their applications via the University's eRecruitment System.
Closing date of application: September 2025
The personal data collected will be used for the purpose of considering your application for employment. For details, please refer to the "Personal Data (Privacy) Notice for Job Applicant" on the University's website. If you are not contacted by the University within eight weeks from the closing date of application, you may assume that your application was unsuccessful.
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Digital Design & UX Specialist (Wan Chai, 5 days work, over 50K)
Posted today
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Job Description
Job Duties:
- To assist in the marketing and promotion of the Brand through organising different publicity activities, preparing publicity materials and acquiring related services and collaterals, etc
- To perform all sort of graphic and artwork design for website, mobile application, marketing collaterals and social media platforms for the Brand; to participate in data analysis and assist in user experience enhancement and to draft e-news and promotional messages
- To assist in the ongoing operation and support of the Brand such as updating contents and enhancing the functionality of the related website, and mobile app
- To assist in planning, organisation, monitoring and coordination of events and promotional activities, which may include conferences, exhibition pavilions, and competitions, etc.
- To execute the events' publicity plan including developing and monitoring social media posts, press releases, and interview speaking points, advertorials, outdoor promotion, etc.
- To liaise and coordinate with local and Mainland ICT industry stakeholders and/or contractors on event related activities and deliverables
- To assist in drafting responses to enquiries and conducting information research on ICT industry events and stakeholders
- To assist in managing web applications for event calendar and notification of IT open tenders
Job Requirement:
- Higher Diploma or above in Computer Science or related subjects
- At least 4 years' experience in IT industry
- At least 2 years' experience in organising publicity activities such as marketing events or exhibitions
- At least 2 years' experience in conducting online/offline promotion through websites, developing social media posts such as Facebook, Instagram and WeChat, press releases, speeches and speaking points, advertorials, e-newsletter, publication etc.
- Experience in Adobe Illustrator. Imaging and Website Administration
- At least 1 year' experience in liaison with local and/or Mainland ICT industry stakeholders
- Good English and Chinese writing, communication and organisational skills, and fluency in spoken Putonghua, Cantonese and English
- Good experience in supporting website and/or mobile app, content management system
- Good knowledge on ICT, wireless and Internet technologies
If interested in the above post, please send full resume with academic background, work history, current and expected salary via
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