Customer Service Associate/Executive

Fanling SGS

Posted 10 days ago

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Job Description

Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world."

Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world."
We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.
Job Description

  • Handle incoming email and phone enquiries
  • Deliver customer satisfaction through excellent service quality
  • Solve problems and analyze information accurately with appropriate speed
  • Make decisions through appropriate actions required to solve queries within guidelines
  • Prepare proposal, quotation and agreement for the customer
  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
Qualifications
  • High Diploma or above in any subjects
  • 2-4 years’ experience in customer services
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Good communication skill, outgoing and initiative
Additional Information
As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:
  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle Bus Service
  • Employee Assistance Program (EAP)
  • Staff Activities
Interested parties please send your full resume with expected salary and date available
(Data received will be kept confidential and used for processing application only.) Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

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Customer Service Executive (Electrical & Electronics Technology)

Fanling SGS

Posted 10 days ago

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Job Description

Customer Service Executive (Electrical & Electronics Technology) Customer Service Executive (Electrical & Electronics Technology)

12 months ago Be among the first 25 applicants

Company Description

Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.
Job Description

  • Handle incoming email and phone enquiries
  • Prepare proposal, quotation, and agreement for customers
  • Provide technical solution to customers
  • Communicate with laboratory staff on sample handling and test requirement to ensure proper job management
  • Maintain good relationship with customers
  • Work closely with frontlines to explore new business
  • Monitor test status and keep testing record for key customers
  • Provide regulation update and recommendations to customers
  • Ensure quality and accuracy of work
  • Handle ad-hoc tasks from team leader
Qualifications
  • Holder of higher diploma or above in chemistry related discipline (Candidate from non-chemistry background with laboratory experiences will also be considered)
  • With Customer Service relevant work experience is of an advantage
  • Good communication skills
  • Good command of both written and spoken English and Chinese (including Mandarin)
  • Good computer knowledge of MS Excel, Word and PowerPoint
  • Project Management skill is of an advantage
  • Proactive, responsible and able to work independently
  • Able to learn and work under pressure
Additional Information
  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accident Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Free shuttle service
  • Employee Assistance Program (EAP)
  • Staff Activities
Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Retail Office Equipment, Consumer Services, and Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x

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CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 da[...]

Sheung Wan, Hong Kong JPC Corporation

Posted 16 days ago

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Job Description

CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work)

Join to apply for the CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work) role at JPC Corporation

CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work)

18 hours ago Be among the first 25 applicants

Join to apply for the CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work) role at JPC Corporation

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Company Description
Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
Job Description
THE COMPANY :

  • HK company over 40 years history
  • Shipping company, container feeder, forwarder & logistics service provider
  • We are looking for CUSTOMER SERVICE - with details as follows :
The Job
  • Responsible for customer inquiry, booking, pricing quotation and follow up on routing orders
  • Build and enhance relationship with existing customers and potential new customers
  • Able to handle customer enquiry, co-ordination with clients and factory
  • Provide internal support to the sales team
  • Report to Sales Manager
  • Tertiary education preferably in Logistics / Transportation / Business / Supply Chain Management or equivalent
  • 1+ years work experience in shipping / forwarders / logistics / feeders companies
  • An advantage if experience in customer service / operation / sales supporting or related
  • Proficient in written and spoken English, Chinese and Mandarin is preferred
  • Good computer knowledge in MS Office
  • Strong communicator and presenter, self motivated, team player, out-going and aggressive
  • Mon to Fri 9am-6pm; 5 days work
  • Annual leave : 12 days
  • Birthday leave
  • Medical insurance
  • Work-life balance
TO APPLY For This Job Or Similar Jobs
Please attach your CV with salary expected to
JPC Recruiting Services was established in 1990.
We provide free job hunting services to job seekers.
To speed up our process, please do NOT send us download links.
Personal data provided by job applicants will be used for recruitment purpose only.
Your privacy is guaranteed. We will never give out, lease, or sell your personal information. Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Distribution and Business Development
  • Industries Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Packaging and Containers Manufacturing

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