79 Director Of Operations jobs in Hong Kong

Senior Specialist/Specialist - Business Process Improvement

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

Senior Specialist/Specialist - Business Process Improvement

Join to apply for the Senior Specialist/Specialist - Business Process Improvement role at Meiyume

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.
Business Process Optimization

• Strategic objective alignment and project impact measurement
• Global improvement project portfolio management
• Identify improvement opportunities, leading Targeted key process improvement projects.
• Oversee all aspects of projects rollout by setting deadlines, assigning responsibilities, coordinating all related stakeholders, designing process, monitoring progress of project, managing risks and alternatives, to ensure the completion of projects within timeframe and budget
• Maintain clear tracking of project budget (operating cost and product cost) throughout the project development phase
• Hold accountable those who must deliver and prevent silos from forming by spending time and effort to nurture team collaboration
• Must seek to clearly establish project priority with management when a conflict occur to allocate resources, to define and set realistic alternatives and project expectations when a resource fail to deliver as expected.
• Able to anticipate execution challenges and counteract these challenges in early stage.
• Escalate to manager/management when there is risk (cost, budget, schedule, quality) to the project
• Project kick off and finalize project charter, provide on-project coaching and achieve project objective
• Regular project update to management
  

Capability Development

• Host process improvement training workshop
• Create tailor-made training materials related to Lean Six Sigma
• Ensure process improvement training completion rate
• Consolidate and report out training status of each BU
• Provide local supports and drive local improvement initiatives
• Lead post training project initiation
  

System Deployment

• Standardized global KPIs to facilitate internal and external benchmarking
• Site classification model to enable appropriate adaptation of improvement initiatives based on sites’ current position on defined capabilities and transformation curve
• Standardized Manufacturing operation model and management system for optimum performance
• Medium / Long term Manufacturing strategy development for coherent improvement and yearly capex deployment
• Fit for purpose continuous improvement program based on company operation peculiarities
• Global capability synergy and best practice sharing blueprint
  

Requirements

• 5+ years of experience in manufacturing engineering, supply chain or project management
• Extensive experience in charge of project management and to execute project within agreed time frame and cost budgets and to ensure that targeted results are achieved to the satisfaction of all stakeholders
• Knowledge of Lean, 6 Sigma, Total Productivity Management (TPM) or Continuous Process Improvement is a major plus
• Knowledge of process simplification and automation is a plus
• Knowledge of Design Thinking or Rapid Prototyping is a plus
• Excellent communication skills to negotiate with the stakeholders as well convey the objectives with all the team members. The incumbent is the key link between the organization and the people involved in the projects. Openness and directness in the communication style of the project manager will establish transparency which is critical in eliminating ambiguity in the minds of the people involved
• Demonstrate strong verbal, written, analytical skills, critical thinking, influence skill
• Demonstrate a strong drive for results. A can-do attitude
• Fact and data-driven
• Demonstrate good discipline in holding project reviews, timeline, and budget
• Excellent command of written and spoken English, Mandarin, and Cantonese a plus
  

#meiyume
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.
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We value your privacy. Any personal data provided will be processed solely for recruitment purposes in accordance with applicable data protection laws, including the GDPR. For detailed information on how your data is collected, used, and protected, please review our Job Recruitment Privacy Notice.
If you do not hear from us within six weeks of the advertisement date, please consider your application unsuccessful. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Personal Care Product Manufacturing

Referrals increase your chances of interviewing at Meiyume by 2x

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Join to apply for the Director, RTW Operations role at Tapestry

Join to apply for the Director, RTW Operations role at Tapestry

Get AI-powered advice on this job and more exclusive features.

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

I. Primary Purpose

The Director, RTW Operations, is responsible to provide effective, efficient and appropriate support for the development, production and after-market requirements of Tapestry RTW product. Reporting into NY and partnering closely with NY and Asia regional teams, this role covers multiple disciplines, with support being provided for Materials Management, Product Development, Technical Design, Bulk Production and Quality.

In addition to these key responsibilities, the role also includes risk management and strategic planning, project management as required, factory sourcing and the development of good Service Provider relationships.

As leader of the Regional Support Team, Asia, this role serves as a critical link between internal RTW teams and external Service Providers in Asia region and beyond.

II. Key Responsibilities

• Partner with the NY RTW Teams to gain a full understanding of the brands design intent, the desired fit and the correct aesthetic interpretation, and to ensure that the Regional Support Team and Service Providers have a clear understanding of the required standards and expectations.
• Lead, mentor and support the Regional Support Team members to ensure that all expectations are met in a timely manner and that and efficient and effective level of support is able to be provided as needed at all times.
• Maintain full awareness of the brands time/action calendars and the SP’s adherence to the agreed timelines and call out all known or anticipated risks.
• Communicate any deviations from calendar, facilitate solutions with the SP’s and ensure that all issues are satisfactorily resolved.
• Ensure that all communications with the SP’s are fully aligned with the agreed Tapestry standards and expectations.
• Ensure that all technical directions given to the SP’s are soundly aligned with the best technical practice for modern garment production, and share with the team any knowledge of new and advantageous advancements gained from site visits.
• Ensure that all potential technical or product-related challenges are known, fully discussed and resolved.
• Escalate all important issues to the VP Product Development, RTW, as necessary.
• Conduct frequent site visits to the SPs to ensure that the brands requirements are fully understood and that the execution of product meets the agreed expectations.
• Provide advice and instruction the SPs and challenge them when necessary.
• Attend SP pre-production meetings, conduct inline inspections and oversee pre 3rd party inspections as necessary.
• Support the onboarding of new SP’s to ensure that they have a clear understanding of the required processes and quality standards.
• Ensure full compliance to the agreed brand quality standards at all times.
• Lead or support specialist technical projects to enhance and elevate product as required.
  
  

Tactical

• Conduct factory visits to review proto & market tech packs at start of development, reviewing all comments and resolving all queries.
• Ensure the effective approval of pre-production and TOP samples in region.
• Ensure the effective management of the RTW Balanced Score Card (BSC).
• Conduct regular factory visits to review production WIP, resolving, communicating or escalating any issues that may impact the timeline.
• Calibrate SPs to achieve self-certification for in-line and Final Finished Goods Inspections.
• Calibrate and train designated Tapestry Quality Auditors as necessary.
• Partner with PD leads to ensure best cost and adherence to the agreed timelines.
• Join Weekly WIP calls with factories.
• Join Seasonal Line review meetings with Merch/Vendors/Compliance.
• Support and facilitate NY teams trip plans as required.
  
  

III. Dimensions

Reports to the VP Product Development, RTW.

Interacts With

• Asia RTW teams - TD, Merchandising, RM’s team (fabric and trims), Labeling and Compliance, Logistics.
• NY Headquarters – all RTW teams.
• Asia Service Providers.
  
  

IV. Education & Experience Requirements

Bachelor's degree in Fashion or equivalent industry experience preferred.

15+ years’ experience in apparel or related industry with a concentration in product design & development, product engineering, construction and manufacturing.

Excellent co-ordination and strong communication skills in written and oral English.

Luxury brand background.

Good connections with partners in the wider industry, such as factories, tanneries, mills, etc.

High attention to detail.

Proficiency in Web PDM, PLM, Illustrator and Outlook.

Self-motivated and ability to work under pressure.

Ability to undertake frequent travel throughout Asia.

Knowledge of AQL and quality control systems.

V. Key Competencies.

Proven leadership skills in terms of small team management.

Ability to work in a collaborative multi-cultural team environment.

Excellent communication skills.

Initiative/Pro-activeness.

Analysis/Decision Making.

Customer focus and Ownership.

Good understanding/appreciation of modern production systems.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  
  

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  
  

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Production, Supply Chain, and Product Management
• Industries Retail Apparel and Fashion, Manufacturing, and Retail

Referrals increase your chances of interviewing at Tapestry by 2x

Get notified about new Director of Operations jobs in Hong Kong, Hong Kong SAR .

Operations Director / Associate Director, Hong Kong Senior Manufacturing Operations Director - Hardgoods Head of Transformation - Renewable Energy Director of Business Operations - FinTech/Blockchain Head of Ops - Insurance - HKD 1m-1.2m base Finance and Operations Director, Family Office Director, Risk Operations - Global eCommerce Head, Event and Museum Hospitality (M+ Museum) Associate Director, Operations, Wealth Management, Operations Associate Director, Operations, Wealth Management, Operations Regional Director of Finance – Asia (The Langham, Hong Kong)

Shenzhen, Guangdong, China CN¥60,000.00-CN¥80,000.00 2 years ago

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Join to apply for the Director, RTW Operations role at Tapestry

Join to apply for the Director, RTW Operations role at Tapestry

Get AI-powered advice on this job and more exclusive features.

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.
I. Primary Purpose
The Director, RTW Operations, is responsible to provide effective, efficient and appropriate support for the development, production and after-market requirements of Tapestry RTW product. Reporting into NY and partnering closely with NY and Asia regional teams, this role covers multiple disciplines, with support being provided for Materials Management, Product Development, Technical Design, Bulk Production and Quality.
In addition to these key responsibilities, the role also includes risk management and strategic planning, project management as required, factory sourcing and the development of good Service Provider relationships.
As leader of the Regional Support Team, Asia, this role serves as a critical link between internal RTW teams and external Service Providers in Asia region and beyond.
II. Key Responsibilities

• Partner with the NY RTW Teams to gain a full understanding of the brands design intent, the desired fit and the correct aesthetic interpretation, and to ensure that the Regional Support Team and Service Providers have a clear understanding of the required standards and expectations.
• Lead, mentor and support the Regional Support Team members to ensure that all expectations are met in a timely manner and that and efficient and effective level of support is able to be provided as needed at all times.
• Maintain full awareness of the brands time/action calendars and the SP’s adherence to the agreed timelines and call out all known or anticipated risks.
• Communicate any deviations from calendar, facilitate solutions with the SP’s and ensure that all issues are satisfactorily resolved.
• Ensure that all communications with the SP’s are fully aligned with the agreed Tapestry standards and expectations.
• Ensure that all technical directions given to the SP’s are soundly aligned with the best technical practice for modern garment production, and share with the team any knowledge of new and advantageous advancements gained from site visits.
• Ensure that all potential technical or product-related challenges are known, fully discussed and resolved.
• Escalate all important issues to the VP Product Development, RTW, as necessary.
• Conduct frequent site visits to the SPs to ensure that the brands requirements are fully understood and that the execution of product meets the agreed expectations.
• Provide advice and instruction the SPs and challenge them when necessary.
• Attend SP pre-production meetings, conduct inline inspections and oversee pre 3rd party inspections as necessary.
• Support the onboarding of new SP’s to ensure that they have a clear understanding of the required processes and quality standards.
• Ensure full compliance to the agreed brand quality standards at all times.
• Lead or support specialist technical projects to enhance and elevate product as required.
  

Tactical

• Conduct factory visits to review proto & market tech packs at start of development, reviewing all comments and resolving all queries.
• Ensure the effective approval of pre-production and TOP samples in region.
• Ensure the effective management of the RTW Balanced Score Card (BSC).
• Conduct regular factory visits to review production WIP, resolving, communicating or escalating any issues that may impact the timeline.
• Calibrate SPs to achieve self-certification for in-line and Final Finished Goods Inspections.
• Calibrate and train designated Tapestry Quality Auditors as necessary.
• Partner with PD leads to ensure best cost and adherence to the agreed timelines.
• Join Weekly WIP calls with factories.
• Join Seasonal Line review meetings with Merch/Vendors/Compliance.
• Support and facilitate NY teams trip plans as required.
  

III. Dimensions
Reports to the VP Product Development, RTW.
Interacts With

• Asia RTW teams - TD, Merchandising, RM’s team (fabric and trims), Labeling and Compliance, Logistics.
• NY Headquarters – all RTW teams.
• Asia Service Providers.
  

IV. Education & Experience Requirements
Bachelor's degree in Fashion or equivalent industry experience preferred.
15+ years’ experience in apparel or related industry with a concentration in product design & development, product engineering, construction and manufacturing.
Excellent co-ordination and strong communication skills in written and oral English.
Luxury brand background.
Good connections with partners in the wider industry, such as factories, tanneries, mills, etc.
High attention to detail.
Proficiency in Web PDM, PLM, Illustrator and Outlook.
Self-motivated and ability to work under pressure.
Ability to undertake frequent travel throughout Asia.
Knowledge of AQL and quality control systems.
V. Key Competencies.
Proven leadership skills in terms of small team management.
Ability to work in a collaborative multi-cultural team environment.
Excellent communication skills.
Initiative/Pro-activeness.
Analysis/Decision Making.
Customer focus and Ownership.
Good understanding/appreciation of modern production systems.
Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person’s career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
  

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Production, Supply Chain, and Product Management
• Industries Retail Apparel and Fashion, Manufacturing, and Retail

Referrals increase your chances of interviewing at Tapestry by 2x

Get notified about new Director of Operations jobs in Hong Kong, Hong Kong SAR .

Operations Director / Associate Director, Hong Kong Senior Manufacturing Operations Director - Hardgoods Head of Transformation - Renewable Energy Director of Business Operations - FinTech/Blockchain Head of Ops - Insurance - HKD 1m-1.2m base Finance and Operations Director, Family Office Director, Risk Operations - Global eCommerce Head, Event and Museum Hospitality (M+ Museum) Associate Director, Operations, Wealth Management, Operations Associate Director, Operations, Wealth Management, Operations Regional Director of Finance – Asia (The Langham, Hong Kong)

Shenzhen, Guangdong, China CN¥60,000.00-CN¥80,000.00 2 years ago

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Officer (System & Process Improvement) (Ref.: GCD-CS-OSPI-LI) Officer (System & Process Improvement) (Ref.: GCD-CS-OSPI-LI)

1 day ago Be among the first 25 applicants

Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.

A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

• To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures
• To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures
• To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module
• To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

• Bachelor’s Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines
• A minimum of 4 years’ work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities
• Familiar with the international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry
• Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications an advantage
• Proficiency in MS Office, Microsoft Project and Microsoft Visio
• Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided.

Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Supply Chain, Strategy/Planning, and Quality Assurance
• Industries Utilities, Electric Power Generation, and Electric Power Transmission, Control, and Distribution

Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x

Get notified about new System Officer jobs in Hong Kong, Hong Kong SAR .

Business Systems Analyst / System Design Engineer

Central & Western District, Hong Kong SAR 1 week ago

AM - Trading Infrastructure - Software Engineer, Trading System (Python) Procurement Manager - Organization & Productivity Management Platform Manager - Private Banking and Trust Services (HK) Senior Officer/Assistant Manager, AML Control (1.5 Line of Defense)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Officer (System & Process Improvement) (Ref.: GCD-CS-OSPI-LI) Officer (System & Process Improvement) (Ref.: GCD-CS-OSPI-LI)

1 day ago Be among the first 25 applicants

Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.

A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

• To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures
• To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures
• To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module
• To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

• Bachelor’s Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines
• A minimum of 4 years’ work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities
• Familiar with the international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry
• Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications an advantage
• Proficiency in MS Office, Microsoft Project and Microsoft Visio
• Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided.

Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Supply Chain, Strategy/Planning, and Quality Assurance
• Industries Utilities, Electric Power Generation, and Electric Power Transmission, Control, and Distribution

Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x

Get notified about new System Officer jobs in Hong Kong, Hong Kong SAR .

Business Systems Analyst / System Design Engineer

Central & Western District, Hong Kong SAR 1 week ago

AM - Trading Infrastructure - Software Engineer, Trading System (Python) Procurement Manager - Organization & Productivity Management Platform Manager - Private Banking and Trust Services (HK) Senior Officer/Assistant Manager, AML Control (1.5 Line of Defense)

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Join to apply for the Operations Director role at Michael Page .

5 days ago - Be among the first 25 applicants.

Get AI-powered advice on this job and more exclusive features.

About Our Client

Our client is a renowned global player in the industrial and manufacturing sector. With a workforce of over 10,000 employees, they maintain a strong presence in the market and are committed to delivering high-quality products for their diverse customer base.

Job Description

1. Manage: Oversee manufacturing activities, ensuring strategic execution and resource coordination to produce excellent products.
2. Team: Manage and mentor manufacturing managers, ensuring day-to-day operations run smoothly and deadlines are met.
3. Strategic Development: Align the manufacturing unit with the BU's strategic roadmap, focusing on efficiency and profitability.
4. System Implementation: Develop and refine systems to minimize errors and boost productivity, with a strong emphasis on Lean principles.
5. Product Development: Collaborate with designers and engineers during the product development phase, from prototype to large-scale production.
6. Work closely: with the BU APAC management team, managing a matrix reporting structure.
7. People Management: Develop a highly skilled manufacturing team to achieve maximum productivity and quality, providing essential training and technical support to solve operational issues.

The Successful Applicant

• Bachelor's degree or higher in Engineering or a related major; MBA preferred.
• 8+ years of experience in end-to-end manufacturing operations.
• Comprehensive knowledge of manufacturing processes and equipment maintenance.
• ERP and Lean production experience is required.
• Strong verbal and written communication skills, fluent in English.
• Advanced problem-solving skills.

What's on Offer

• Attractive salary package of approximately 600,000 - 700,000 CNY.
• Opportunity to work in a globally recognized company.
• A positive team environment and company culture.

We encourage all qualified candidates who are ready to advance their careers in the industrial and manufacturing sector in Jiangmen to apply for this exciting opportunity.

Contact: Giotto Li

Quote job ref: JN-052025-6735952

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Manufacturing and Engineering
• Industries: Manufacturing, Appliances, Electrical, Electronics Manufacturing, Industrial Machinery Manufacturing

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About Our Client

Our client is a renowned global player in the industrial and manufacturing sector. With a workforce of over 10,000 employees, they maintain a strong presence in the market and are committed to delivering high-quality products for their diverse customer base.

Job Description

• Manage: Oversee manufacturing activities, ensuring strategic execution and resource coordination to produce excellent products.
• Team: Manage and mentor manufacturing managers, ensuring day-to-day operations run smoothly and deadlines are met.
• Strategic Development: Align the manufacturing unit with the BU's strategic roadmap, focusing on efficiency and profitability.
• System Implementation: Develop and refine systems to minimize errors and boost productivity, with a strong emphasis on Lean principles.
• Product Development: Collaborate with designers and engineers during the product development phase, from prototype to large-scale production.
• Work closely: with the BU APAC management team, managing a matrix reporting structure.
• People Management: Develop a highly skilled manufacturing team to achieve maximum productivity and quality, providing essential training and technical support to solve operational issues.

The Successful Applicant

• Bachelor's degree or higher in Engineering or a related major; MBA preferred.
• 8+ years of experience in end-to-end manufacturing operations.
• Comprehensive knowledge of manufacturing processes and equipment maintenance.
• ERP and Lean production experience is required.
• Strong verbal and written communication skills, fluent in English.
• Advanced problem-solving skills.

What's on Offer

• Attractive salary package of approximately 600,000 - 700,000 CNY.
• Opportunity to work in a globally recognized company.
• A positive team environment and company culture.

We encourage all qualified candidates who are ready to advance their careers in the industrial and manufacturing sector in Jiangmen to apply for this exciting opportunity.

Contact: Giotto Li

Quote job ref: JN-052025-6735952

Additional Details

• Seniority level: Director
• Employment type: Full-time
• Job function: Manufacturing and Engineering
• Industries: Manufacturing, Appliances, Electrical, Electronics Manufacturing, Industrial Machinery Manufacturing

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Join to apply for the Director, Asia Operations Excellence role at Manulife

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Join to apply for the Director, Asia Operations Excellence role at Manulife

The Director of Operations Excellence, Asia, is responsible for supporting the Head of Operations Excellence in defining and upholding rigorous operational standards, streamlining core processes, and embedding continuous improvement throughout Manulife’s Asian market operations. This role employs Lean Six Sigma approaches, data-driven insights, and a range of automation solutions (e.g., PowerApps, AI) to ensure reliable, efficient operating models. The position works in close partnership with dedicated transformation and innovation teams, providing comprehensive operational designs, analytics, and recommended practices to help achieve outstanding client service, top-tier quality, and stable long-term growth.

The successful candidate will partner closely with the Head of Operations Excellence to deliver against Asia and Global Operations transformation strategies across all markets. The Director will collaborate with Country Operations, technology, regional partners, marketing, distribution, etc., as needed.

Position Responsibilities

Strategy and Governance

• Support the Head of Operations Excellence in shaping the Operations Excellence plan to align with both overarching global targets and specific regional requirements.
• Assist in implementing governance structures for assessing high-priority improvement programs, ensuring senior-level sponsorship and clear accountability.
  
  

Process Optimization and Standardization

• Conduct in-depth reviews of end-to-end processes (e.g., underwriting, policy administration, claims) to identify inefficiencies and boost cost-effectiveness.
• Apply Lean Six Sigma methodologies to streamline workflows, maintaining compliance with local regulations while ensuring regional consistency.
• Assist in developing, refining, and endorsing best-practice operating models, providing expert guidance to field teams.
  
  

Collaboration with Transformation and Innovation Teams

• Act as a key source of operational insights and proven techniques that support transformation and innovation efforts.
• Offer process designs and recommendations while transformation initiatives progress, minimizing potential disruptions to existing operations.
• Provide feedback on pilot programs and new technologies to help adapt successful solutions for broader rollouts across multiple markets.
  
  

Digital Tools and Automation

• Support the Head of Operations Excellence in directing the adoption of automation platforms—such as PowerApps, IDP, and AI—to decrease manual work and enhance Straight-Through Processing.
• Collaborate with IT and data analytics groups to evaluate the impact of these tools, broadening their use where they deliver clear value.
  
  

Building Capabilities And Implementation Frameworks

• Assist in designing and delivering training to strengthen operational excellence competencies among local market teams.
• Support the establishment and maintenance of robust implementation processes for performance reviews, ensuring consistent application across all markets.
• Provide continual support and coaching to local leadership, fostering a culture of data-informed improvement and accountability.
  
  

Performance Measurement and Continuous Improvement

• Support the Head of Operations Excellence in using benefit realization assessments to confirm gains, guide subsequent enhancements, and keep senior leaders informed.
• Encourage a culture of ongoing optimization by promoting evidence-based decision-making and iterative refinements to processes.
  
  

Coordination and Execution

• Review progress of identified improvements with country teams, addressing any delays and issues, providing support for remediation or escalation as needed.
• Review implementation progress and delivery expectations with countries, offering deep dives and suggestions to enhance straight-through processing with a focus on customer-driven outcomes.
• Support monthly reporting of initiatives to regional and global partners and committees.
• Maintain a repository of all undertaken process reviews and track/report progress.
  
  

Reporting and Tracking

• Support monthly reporting of initiatives to regional and global partners and committees.
• Maintain a repository of all undertaken process reviews and track/report progress.
  
  

Support and Backup

• Provide support and backup to regional Operations, Innovation, Transformation, and Performance team.
  
  

Individual Accountabilities

• Strategic Planning: Assist in developing and owning the strategic roadmap for operations excellence.
• Process Improvement: Support process improvement projects and ensure timely execution with desired outcomes.
• Technology Implementation: Assist in the evaluation and adoption of new technologies that drive operational efficiencies.
• Team Development: Support the mentoring and development of local operations teams, fostering a culture of continuous learning and improvement.
  
  

Shared Accountabilities

• Cross-Functional Collaboration: Work collaboratively with other department heads and senior leadership to ensure alignment of transformation initiatives with overall business goals.
• Change Management: Partner with relevant departments to create and implement effective change management strategies.
• Stakeholder Communication: Collaborate with relevant departments to ensure clear and consistent messaging around transformation initiatives.
  
  

Problems / Challenges

• Change management: Overcome resistance to new technologies or processes. Develop and implement effective change management strategies to ensure smooth transitions.
• Resource Constraints: Prioritize initiatives and manage limited resources, including budget, time, and personnel, to successfully execute transformation initiatives.
• Complexity: Manage the complexity and scope of large-scale transformation projects that may span multiple departments and functions.
• Alignment Across Departments: Ensure cross-functional alignment and collaboration, addressing potential conflicts or misalignments that may arise during projects.
• Data Management: Address challenges related to data quality, accessibility, and integration across systems.
  
  

Competencies/Knowledge

• Familiarity with scaled agile practices.
• Prioritizes short-term process goals while keeping a broader organizational perspective.
• Performance-Driven: Demonstrates a solid track record of achieving operational efficiencies and heightening service standards.
• Facilitator of Change: Adept at implementing large-scale initiatives across multiple territories.
• Analytically Minded: Utilizes robust data and metrics to guide operational decisions and maintain accountability.
• Obsessed with the customer; ability to drive value, working backward from the customer.
• An entrepreneurial spirit and comfort working within a rapidly changing environment and able to take sensible risks and decide to continue or discontinue direction based on data.
• Exposure and experience in such areas as strategy planning, agile, project management principles, lean and systems thinking, and change management.
• Demonstrated success at senior cross-functional project delivery involving cross-functional teams, stakeholders, and business functions.
• Exceptional communications judgment and the ability to communicate effectively at all levels with both technical and non-technical stakeholders.
• Confident presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels
  
  

Required Qualifications

• At least 8-10 years in operations, process excellence, or a similar leadership capacity within insurance or financial services.
• A master’s degree in Business, Operations Management, or a related field is preferred.
• Lean Six Sigma Black Belt; additional credentials (e.g., PMP, Agile) are advantageous.
• Extensive expertise in life and health insurance processes, products, and varying regulatory considerations across Asia.
• Demonstrated success in refining underwriting, policy handling, and claims processes.
• Familiarity with automation technologies (PowerApps, AI) and data analysis tools used for performance tracking and improvement.
• Capability to assess emerging technologies and integrate them effectively to optimize operational outcomes.
• Strong influence and communication skills when coordinating with senior executives and cross-functional teams in a culturally diverse, matrixed environment.
• Skilled at presenting complex material clearly and securing support from varied audiences.
• Proven ability to manage intricate, multi-market environments in Asia
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

Seniority level

• Seniority level Director

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Insurance

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The Director of Operations Excellence, Asia, is responsible for supporting the Head of Operations Excellence in defining and upholding rigorous operational standards, streamlining core processes, and embedding continuous improvement throughout Manulife's Asian market operations. This role employs Lean Six Sigma approaches, data-driven insights, and a range of automation solutions (e.g., PowerApps, AI) to ensure reliable, efficient operating models. The position works in close partnership with dedicated transformation and innovation teams, providing comprehensive operational designs, analytics, and recommended practices to help achieve outstanding client service, top-tier quality, and stable long-term growth.
The successful candidate will partner closely with the Head of Operations Excellence to deliver against Asia and Global Operations transformation strategies across all markets. The Director will collaborate with Country Operations, technology, regional partners, marketing, distribution, etc., as needed.
**Position Responsibilities:**
**Strategy and Governance**
+ Support the Head of Operations Excellence in shaping the Operations Excellence plan to align with both overarching global targets and specific regional requirements.
+ Assist in implementing governance structures for assessing high-priority improvement programs, ensuring senior-level sponsorship and clear accountability.
**Process Optimization and Standardization**
+ Conduct in-depth reviews of end-to-end processes (e.g., underwriting, policy administration, claims) to identify inefficiencies and boost cost-effectiveness.
+ Apply Lean Six Sigma methodologies to streamline workflows, maintaining compliance with local regulations while ensuring regional consistency.
+ Assist in developing, refining, and endorsing best-practice operating models, providing expert guidance to field teams.
**Collaboration with Transformation and Innovation Teams**
+ Act as a key source of operational insights and proven techniques that support transformation and innovation efforts.
+ Offer process designs and recommendations while transformation initiatives progress, minimizing potential disruptions to existing operations.
+ Provide feedback on pilot programs and new technologies to help adapt successful solutions for broader rollouts across multiple markets.
**Digital Tools and Automation**
+ Support the Head of Operations Excellence in directing the adoption of automation platforms-such as PowerApps, IDP, and AI-to decrease manual work and enhance Straight-Through Processing.
+ Collaborate with IT and data analytics groups to evaluate the impact of these tools, broadening their use where they deliver clear value.
**Building Capabilities and Implementation Frameworks**
+ Assist in designing and delivering training to strengthen operational excellence competencies among local market teams.
+ Support the establishment and maintenance of robust implementation processes for performance reviews, ensuring consistent application across all markets.
+ Provide continual support and coaching to local leadership, fostering a culture of data-informed improvement and accountability.
**Performance Measurement and Continuous Improvement**
+ Support the Head of Operations Excellence in using benefit realization assessments to confirm gains, guide subsequent enhancements, and keep senior leaders informed.
+ Encourage a culture of ongoing optimization by promoting evidence-based decision-making and iterative refinements to processes.
**Coordination and Execution**
+ Review progress of identified improvements with country teams, addressing any delays and issues, providing support for remediation or escalation as needed.
+ Review implementation progress and delivery expectations with countries, offering deep dives and suggestions to enhance straight-through processing with a focus on customer-driven outcomes.
+ Support monthly reporting of initiatives to regional and global partners and committees.
+ Maintain a repository of all undertaken process reviews and track/report progress.
**Reporting and Tracking**
+ Support monthly reporting of initiatives to regional and global partners and committees.
+ Maintain a repository of all undertaken process reviews and track/report progress.
**Support and Backup**
+ Provide support and backup to regional Operations, Innovation, Transformation, and Performance team.
**Individual Accountabilities**
+ Strategic Planning: Assist in developing and owning the strategic roadmap for operations excellence.
+ Process Improvement: Support process improvement projects and ensure timely execution with desired outcomes.
+ Technology Implementation: Assist in the evaluation and adoption of new technologies that drive operational efficiencies.
+ Team Development: Support the mentoring and development of local operations teams, fostering a culture of continuous learning and improvement.
**Shared Accountabilities**
+ Cross-Functional Collaboration: Work collaboratively with other department heads and senior leadership to ensure alignment of transformation initiatives with overall business goals.
+ Change Management: Partner with relevant departments to create and implement effective change management strategies.
+ Stakeholder Communication: Collaborate with relevant departments to ensure clear and consistent messaging around transformation initiatives.
**Problems / Challenges**
+ Change management: Overcome resistance to new technologies or processes. Develop and implement effective change management strategies to ensure smooth transitions.
+ Resource Constraints: Prioritize initiatives and manage limited resources, including budget, time, and personnel, to successfully execute transformation initiatives.
+ Complexity: Manage the complexity and scope of large-scale transformation projects that may span multiple departments and functions.
+ Alignment Across Departments: Ensure cross-functional alignment and collaboration, addressing potential conflicts or misalignments that may arise during projects.
+ Data Management: Address challenges related to data quality, accessibility, and integration across systems.
**Competencies/Knowledge**
+ Familiarity with scaled agile practices.
+ Prioritizes short-term process goals while keeping a broader organizational perspective.
+ Performance-Driven: Demonstrates a solid track record of achieving operational efficiencies and heightening service standards.
+ Facilitator of Change: Adept at implementing large-scale initiatives across multiple territories.
+ Analytically Minded: Utilizes robust data and metrics to guide operational decisions and maintain accountability.
+ Obsessed with the customer; ability to drive value, working backward from the customer.
+ An entrepreneurial spirit and comfort working within a rapidly changing environment and able to take sensible risks and decide to continue or discontinue direction based on data.
+ Exposure and experience in such areas as strategy planning, agile, project management principles, lean and systems thinking, and change management.
+ Demonstrated success at senior cross-functional project delivery involving cross-functional teams, stakeholders, and business functions.
+ Exceptional communications judgment and the ability to communicate effectively at all levels with both technical and non-technical stakeholders.
+ Confident presentation and facilitation skills and strong interpersonal and leadership skills to facilitate working with senior management at all levels
**Required Qualifications:**
+ At least 8-10 years in operations, process excellence, or a similar leadership capacity within insurance or financial services.
+ A master's degree in Business, Operations Management, or a related field is preferred.
+ Lean Six Sigma Black Belt; additional credentials (e.g., PMP, Agile) are advantageous.
+ Extensive expertise in life and health insurance processes, products, and varying regulatory considerations across Asia.
+ Demonstrated success in refining underwriting, policy handling, and claims processes.
+ Familiarity with automation technologies (PowerApps, AI) and data analysis tools used for performance tracking and improvement.
+ Capability to assess emerging technologies and integrate them effectively to optimize operational outcomes.
+ Strong influence and communication skills when coordinating with senior executives and cross-functional teams in a culturally diverse, matrixed environment.
+ Skilled at presenting complex material clearly and securing support from varied audiences.
+ Proven ability to manage intricate, multi-market environments in Asia
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
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