20 Process Improvement jobs in Hong Kong

Overview

ECMS is a specialist advisory and consultancy company delivering complex regional change and transformation programmes for enterprise clients. We are partnering with an Enterprise Organization to recruit a Business Analyst/Consultant on a rolling 1-Year Contract to lead process improvement initiatives for their system transformation.

This role will drive process optimization, digital innovation, and regulatory alignment in a dynamic environment.

• Facilitate cross-functional workshops, support process reengineering efforts and target digital operating models
• Gather requirements, map processes and drive continuous improvement initiatives
• Support evaluation of emerging technologies (AI, IoT, RPA, biometrics)
• Ensure alignment with regulatory requirements and strategic roadmaps

• Proven experience in business analysis and process improvement for Technology, Digital or Business Transformation, especially in regulated industries
• Strong expertise in Lean Six Sigma, Kaizen, and process reengineering
• Certifications required: CBAP (Business Analysis), Lean Six Sigma Black Belt, BPM
• Excellent communication skills in English, preferably Chinese

How to apply: send your updated resume to .

• Associate

• Contract

• Project Management
• Product Management
• Information Technology

• Business Consulting and Services
• Financial Services
• Banking

ECMS is a specialist advisory and consultancy company delivering complex regional change and transformation programmes for enterprise clients. We are partnering with an Enterprise Organization to recruit a Business Analyst/Consultant on a rolling 1-Year Contract to lead process improvement initiatives for their system transformation.

This role will drive process optimization, digital innovation, and regulatory alignment in a dynamic environment.

• Facilitate cross-functional workshops, support process reengineering efforts and target digital operating models
• Gather requirements, map processes and drive continuous improvement initiatives
• Support evaluation of emerging technologies (AI, IoT, RPA, biometrics)
• Ensure alignment with regulatory requirements and strategic roadmaps

• Proven experience in business analysis and process improvement for Technology, Digital or Business Transformation, especially in regulated industries
• Strong expertise in Lean Six Sigma, Kaizen, and process reengineering
• Certifications required: CBAP (Business Analysis), Lean Six Sigma Black Belt, BPM
• Excellent communication skills in English, preferably Chinese

How to apply: send your updated resume to

• Associate

• Contract

• Project Management
• Product Management
• Information Technology

• Business Consulting and Services
• Financial Services
• Banking

Senior Manager, Process improvement — The Hong Kong Jockey Club

The Hong Kong Jockey Club IT Division is a vibrant community of professionals working across Hong Kong and Shenzhen. We design, build, and operate the technology that powers the Club, delivering services that support hospitality, racing and wagering operations, and driving business growth through new products and services. We are committed to safeguarding the Club by protecting it from external threats and providing a secure, resilient technological environment.

The Department The IT Change Department ensures successful delivery of IT change initiatives, supported by the IT Change Management Office (CMO) to ensure efficiency and effectiveness. Key responsibilities include Change Initiative Delivery, Change Management Office, Quality Assurance, Release Management, Portfolio Management, and PDLC Governance.

• Process Analysis: Conduct thorough analyses of existing processes to identify inefficiencies and areas for improvement
• Methodology Implementation: Apply Lean, Six Sigma, and other optimization methodologies to streamline operations and reduce waste
• Collaboration: Work closely with cross-functional teams to facilitate process improvement workshops and training sessions
• Project Management: Lead and manage optimization projects from inception to completion, ensuring timely delivery and adherence to quality standards
• Data Analysis: Utilize data analytics tools to track process performance and measure the impact of optimization initiatives
• Documentation: Create and maintain comprehensive documentation of processes, improvements, and best practices
• Stakeholder Engagement: Communicate findings and recommendations to stakeholders at all levels, fostering a culture of continuous improvement

• Degree in Management, Business Analytics, or equivalent
• Minimum of 8 years proven experience in process optimization or a similar role
• Stakeholder Management, Process Improvement, Process optimization, Communication Skills, Strong analytical and problem-solving skills
• Lean Six Sigma Green Belt/Black Belt certification or equivalent is highly desirable
• Proficiency in process mapping and data analysis tools (e.g., Excel, Tableau)
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Proficiency in English (written and spoken) is mandatory
• Proficiency in spoken Chinese (Cantonese and Putonghua) is advantageous
• Strong sense of ownership and accountability
• Excellent organizational and time management skills

The level of appointment will be commensurate with qualification and experience.

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Overview

Business Operations and Process Improvement Coordinator at Peplink

Join to apply for the Business Operations and Process Improvement Coordinator role at Peplink .

• Assess and enhance operational processes, pinpointing risks and proposing improvements.
• Develop and document workflows for teams and training purposes.
• Evaluate the effectiveness of internal controls and process efficiency, producing reports for team review.
• Participate in and aid the operation's execution. Assist in resolving team operational issues.
• Gather project requirements, analyze data, and define application workflows and areas for system enhancement.
• Handle additional tasks as needed.

• Degree holder in Business Administration, Operations Management, Industrial Management or a related field.
• Minimum 2 years experience in process improvement, internal audit, or operations analysis.
• Familiarity with workflow development and training material creation.
• Excellent documentation and report-writing abilities.
• Good command of spoken Cantonese, English & Mandarin with excellent interpersonal and communications skills to collaborate with various teams effectively.
• Flexibility to handle ad-hoc tasks and prioritize responsibilities accordingly.

• An excellent career platform in a fast-growing listed technology company.
• Transparent and diverse working culture.
• 2-month discretionary bonus.
• Stock options plan.
• Flexible working hours; casual work attire.
• 12-16 days of annual leave.
• 5-day work week.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development
• Industries: IT Services and IT Consulting, Computer Hardware Manufacturing, and Software Development

Referrals increase your chances of interviewing at Peplink by 2x

Get notified about new Process Improvement Coordinator jobs in Hong Kong, Hong Kong SAR .

Overview

Manager, Business Process Improvement (Racecourse Management)

Join to apply for the Manager, Business Process Improvement (Racecourse Management) role at The Hong Kong Jockey Club

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

The Job description: Job Summary

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

• Lead and manage multiple process improvement projects simultaneously, ensuring timely and high-quality delivery within agreed scope, schedule, and budget.
• Apply continuous improvement methodologies to analyze, optimize, and standardize racecourse management processes to drive better efficiency and consistency.
• Conduct detailed data analysis and performance studies; prepare accurate management reports and actionable insights to support decision-making.
• Identify and address process gaps, risks, and non-conformities to recommend and implement effective solutions.
• Manage projects from planning, execution, monitoring, benefit realization and tracking results to ensure operational objectives are met.
• Design and implement change management strategies to facilitate smooth transitions and foster a culture of continuous improvement.
• Establish and track KPIs and performance metrics to monitor the success of process improvement initiatives.
• Prepare and present regular reports by using Tableau, Power BI, and Power Platform to develop dashboards, automate reporting on project progress, risks, and results and outcomes to management and stakeholders.
• Collaborate with cross-functional teams and build strong relationships with internal and external stakeholders to ensure alignment and buy-in for improvement initiatives.
• Coach and mentor team members to foster a data-driven, performance-oriented culture.
• Undertake other projects or assignments as directed by the supervisors.

• At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Proven ability to manage multiple projects and priorities concurrently in a fast-paced environment, and to work independently, solve complex problems, and deliver results.
• Strong analytical skills, attention to detail, and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Bachelor’s degree in Business Management, Operations Management, Data Analytics or a related discipline.

The level of appointment will be commensurate with qualifications and experience.

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

• Mid-Senior level

• Full-time

• Management and Manufacturing
• Industries
• Entertainment Providers

Referrals increase your chances of interviewing at The Hong Kong Jockey Club by 2x

Get notified about new Business Process Improvement Manager jobs in Happy Valley, Hong Kong SAR .

Sha Tin District, Hong Kong SAR 6 days ago

Manager, Business Process Improvement (Racecourse Management)

Join to apply for the Manager, Business Process Improvement (Racecourse Management) role at The Hong Kong Jockey Club

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

The Job description: Job Summary

The Manager, Business Process Improvement, is a key member of the Racecourse Management team, responsible for leading and supporting process improvement initiatives that drive operational excellence, enhance customer experience, and optimize business performance. This role requires strong project management, analytical, and stakeholder engagement skills, as well as the ability to manage multiple projects concurrently in a dynamic, cross-functional environment. The Manager will leverage data-driven insights and digital tools to deliver measurable outcomes and foster a culture of continuous improvement.

• Lead and manage multiple process improvement projects simultaneously, ensuring timely and high-quality delivery within agreed scope, schedule, and budget.
• Apply continuous improvement methodologies to analyze, optimize, and standardize racecourse management processes to drive better efficiency and consistency.
• Conduct detailed data analysis and performance studies; prepare accurate management reports and actionable insights to support decision-making.
• Identify and address process gaps, risks, and non-conformities to recommend and implement effective solutions.
• Manage projects from planning, execution, monitoring, benefit realization and tracking results to ensure operational objectives are met.
• Design and implement change management strategies to facilitate smooth transitions and foster a culture of continuous improvement.
• Establish and track KPIs and performance metrics to monitor the success of process improvement initiatives.
• Prepare and present regular reports by using Tableau, Power BI, and Power Platform to develop dashboards, automate reporting on project progress, risks, and results and outcomes to management and stakeholders.
• Collaborate with cross-functional teams and build strong relationships with internal and external stakeholders to ensure alignment and buy-in for improvement initiatives.
• Coach and mentor team members to foster a data-driven, performance-oriented culture.
• Undertake other projects or assignments as directed by the supervisors.

• At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Proven ability to manage multiple projects and priorities concurrently in a fast-paced environment, and to work independently, solve complex problems, and deliver results.
• Strong analytical skills, attention to detail, and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Bachelor’s degree in Business Management, Operations Management, Data Analytics or a related discipline.

The level of appointment will be commensurate with qualifications and experience.

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

• Mid-Senior level

• Full-time

• Management and Manufacturing
• Industries
• Entertainment Providers

Referrals increase your chances of interviewing at The Hong Kong Jockey Club by 2x

Get notified about new Business Process Improvement Manager jobs in Happy Valley, Hong Kong SAR .

Sha Tin District, Hong Kong SAR 6 days ago

Business Operations and Process Improvement Coordinator at Peplink

Join to apply for the Business Operations and Process Improvement Coordinator role at Peplink .

• Assess and enhance operational processes, pinpointing risks and proposing improvements.
• Develop and document workflows for teams and training purposes.
• Evaluate the effectiveness of internal controls and process efficiency, producing reports for team review.
• Participate in and aid the operation's execution. Assist in resolving team operational issues.
• Gather project requirements, analyze data, and define application workflows and areas for system enhancement.
• Handle additional tasks as needed.

• Degree holder in Business Administration, Operations Management, Industrial Management or a related field.
• Minimum 2 years experience in process improvement, internal audit, or operations analysis.
• Familiarity with workflow development and training material creation.
• Excellent documentation and report-writing abilities.
• Good command of spoken Cantonese, English & Mandarin with excellent interpersonal and communications skills to collaborate with various teams effectively.
• Flexibility to handle ad-hoc tasks and prioritize responsibilities accordingly.

• An excellent career platform in a fast-growing listed technology company.
• Transparent and diverse working culture.
• 2-month discretionary bonus.
• Stock options plan.
• Flexible working hours; casual work attire.
• 12-16 days of annual leave.
• 5-day work week.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development
• Industries: IT Services and IT Consulting, Computer Hardware Manufacturing, and Software Development

Referrals increase your chances of interviewing at Peplink by 2x

Get notified about new Process Improvement Coordinator jobs in Hong Kong, Hong Kong SAR .

1 day ago Be among the first 25 applicants

Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.

A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

• To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures
• To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures
• To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module
• To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

• Bachelor’s Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines
• A minimum of 4 years’ work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities
• Familiar with the international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry
• Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications an advantage
• Proficiency in MS Office, Microsoft Project and Microsoft Visio
• Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided.

Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

• Seniority level Associate

• Employment type Full-time

• Job function Supply Chain, Strategy/Planning, and Quality Assurance
• Industries Utilities, Electric Power Generation, and Electric Power Transmission, Control, and Distribution

Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x

Get notified about new System Officer jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world.

A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations.

Responsibilities:

Reporting to the Chief Manager (Process & Inventory Control), the appointee will mainly perform the following duties:

• To perform operational process reviews, conduct audit checks, propose and maintain good warehouse management practices as well as knowledge management infrastructures
• To assist in warehouse automation or improvement projects, e.g. RFID, LoRaWan applications, etc. and prepare training materials related to warehouse systems or procedures
• To assist in the implementation and upgrade of SAP modules including Warehouse Management Module and Material Management Module
• To support the operations of Automated Guided Vehicle (AGV), Automated Guided Forklift (AGF) and Automated Storage and Retrieval System (ASRS)

Requirements:

• Bachelor’s Degree in Industrial Engineering, Quality Management, Operation Management, Supply Management or related disciplines
• A minimum of 4 years’ work experience in process mapping and optimisation, business analysis, management of Warehouse Systems or warehouse automation facilities
• Familiar with the international management standards e.g. ISO9001, 5S, and local safety and environment ordinances and regulations related to warehouse and the logistics industry
• Knowledge of SAP Warehouse / Material Management Module, SAP Supplier Portal, RFID, Automated Guided Vehicle / Forklift and LoRaWan Applications an advantage
• Proficiency in MS Office, Microsoft Project and Microsoft Visio
• Good command of English and Chinese languages, both spoken and written

Candidate with less relevant experience may be considered for the position of Assistant Officer (System & Process Improvement).

Working Location: Ap Lei Chau, transportation to be provided.

Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR.

• Seniority level Associate

• Employment type Full-time

• Job function Supply Chain, Strategy/Planning, and Quality Assurance
• Industries Utilities, Electric Power Generation, and Electric Power Transmission, Control, and Distribution

Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x

Get notified about new System Officer jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.