13 Product Design jobs in Hong Kong

Senior Manager, Product Design & Management

Bowtie Life Insurance Company

Posted 18 days ago

Job Viewed

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Job Description

Bowtie is seeking a dynamic and innovative Senior Manager to lead our Product Design team. This role is pivotal in shaping the design strategy of our cutting-edge insurance technology solutions, ensuring they are user-centric and align with our mission to redefine the insurance industry.

Key Responsibilities

This is a hands-on leadership position, i.e. you will both be involved in product design / management work and be responsible for the design team's growth and health.

Product Design Leadership
  • Articulate a clear vision for the product design team and drive the execution of best-in-class design principles.
  • Lead and mentor a team of talented designers, fostering an inclusive and collaborative culture.
  • Ensure the design process is deeply integrated with product management and development teams for seamless delivery.
  • Continuously elevating our product design / overall design viaclear, consistent design evaluation frameworks and processes to ensure high-quality, user-centered product experiences.
User-Centric Design
  • Champion a user-first approach, using data-driven insights to guide design decisions.
  • Conduct user research and usability testing to validate design concepts and refine them based on user feedback.
Strategic Design Initiatives
  • Develop and implement a strategic plan for elevating the design quality of Bowtie’s products.
  • Stay at the forefront of industry design trends to continuously innovate and improve our design practices.
Cross-Functional Collaboration
  • Collaborate with stakeholders across product, marketing, engineering, and business development to deliver cohesive product experiences.
  • Communicate design strategies and decisions effectively to stakeholders at various levels of the organisation.
Making direct impact

You will be contributing directly to or via mentoring our designer to:

  • Customer growth: Increase YoY VHIS app start rate by 5% through improved UX in Webflow within next 6 months.
  • Onboarding efficiency: Reduce application process time for postpone case by 5% within next 6 months.
  • Platform UX: Benchmark and improve user satisfaction scores (measured by SUPR-Q) for our B2C customer journey.
  • Health service engagement: Measurable improvement in user engagement to our health services (e.g. page views, health vouchers usage, BTC redemption rate) within the first year.
  • Team Growth: Support the professional development of team members, aiming for 80% of team members achieving individual growth goals within the first year.
  • Design Quality: Zero design bugs post product and feature launch. Reduce design-to-development handoff iterations by 50% within the first year. Achieve 80% adherence to design system guidelines across all products and platforms.
  • Deliver at least 3 experience-driven initiatives that directly contribute to business goals (e.g., health services engagement, operational efficiency, customer growth etc).
Qualifications and Experience
  • Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
  • Proven experience in leading product design teams with a strong portfolio showcasing your work.
  • Deep understanding of user-centered design principles and methodologies.
  • Excellent communication and interpersonal skills to effectively manage and motivate a team.
  • Experience with design tools such as Sketch, Figma, or Adobe Creative Suite.
  • Proven track record of successfully launching products with outstanding user experiences.
  • Bilingual/native fluency in English
  • Cantonese and R/W Chinese skillswill be an advantage
We Offer
  • Competitive salary package.
  • Flexible working arrangements to maintain a healthy work-life balance.
  • Comprehensive health and wellness benefits.
  • A vibrant and inclusive culture that values innovation, collaboration, and professional growth.
  • Opportunities for career advancement and professional development through training and workshops.
About Bowtie

Bowtie is the first licensed virtual insurer in Hong Kong, committed to creating a technology-driven insurance platform that enhances the customer experience. Our passionate team is devoted to transforming the industry and making a significant impact throughout Asia. If you are driven by innovation and the opportunity to be a part of a fast-paced, dynamic environment, we invite you to apply and join us in our mission to revolutionise insurance.

Confidentiality is assured, and data collected will solely be used for recruitment purposes, retained for up to 24 months. Bowtie is dedicated to diversity; we are an equal opportunity employer welcoming applicants from all walks of life.

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Senior Manager, Product Design & Management

Hong Kong, Hong Kong Bowtie Life Insurance Company

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Bowtie is seeking a dynamic and innovative Senior Manager to lead our Product Design team. This role is pivotal in shaping the design strategy of our cutting-edge insurance technology solutions, ensuring they are user-centric and align with our mission to redefine the insurance industry.

Key Responsibilities

This is a hands-on leadership position, i.e. you will both be involved in product design / management work and be responsible for the design team's growth and health.

Product Design Leadership
  • Articulate a clear vision for the product design team and drive the execution of best-in-class design principles.
  • Lead and mentor a team of talented designers, fostering an inclusive and collaborative culture.
  • Ensure the design process is deeply integrated with product management and development teams for seamless delivery.
  • Continuously elevating our product design / overall design viaclear, consistent design evaluation frameworks and processes to ensure high-quality, user-centered product experiences.
User-Centric Design
  • Champion a user-first approach, using data-driven insights to guide design decisions.
  • Conduct user research and usability testing to validate design concepts and refine them based on user feedback.
Strategic Design Initiatives
  • Develop and implement a strategic plan for elevating the design quality of Bowtie’s products.
  • Stay at the forefront of industry design trends to continuously innovate and improve our design practices.
Cross-Functional Collaboration
  • Collaborate with stakeholders across product, marketing, engineering, and business development to deliver cohesive product experiences.
  • Communicate design strategies and decisions effectively to stakeholders at various levels of the organisation.
Making direct impact

You will be contributing directly to or via mentoring our designer to:

  • Customer growth: Increase YoY VHIS app start rate by 5% through improved UX in Webflow within next 6 months.
  • Onboarding efficiency: Reduce application process time for postpone case by 5% within next 6 months.
  • Platform UX: Benchmark and improve user satisfaction scores (measured by SUPR-Q) for our B2C customer journey.
  • Health service engagement: Measurable improvement in user engagement to our health services (e.g. page views, health vouchers usage, BTC redemption rate) within the first year.
  • Team Growth: Support the professional development of team members, aiming for 80% of team members achieving individual growth goals within the first year.
  • Design Quality: Zero design bugs post product and feature launch. Reduce design-to-development handoff iterations by 50% within the first year. Achieve 80% adherence to design system guidelines across all products and platforms.
  • Deliver at least 3 experience-driven initiatives that directly contribute to business goals (e.g., health services engagement, operational efficiency, customer growth etc).
Qualifications and Experience
  • Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
  • Proven experience in leading product design teams with a strong portfolio showcasing your work.
  • Deep understanding of user-centered design principles and methodologies.
  • Excellent communication and interpersonal skills to effectively manage and motivate a team.
  • Experience with design tools such as Sketch, Figma, or Adobe Creative Suite.
  • Proven track record of successfully launching products with outstanding user experiences.
  • Bilingual/native fluency in English
  • Cantonese and R/W Chinese skillswill be an advantage
We Offer
  • Competitive salary package.
  • Flexible working arrangements to maintain a healthy work-life balance.
  • Comprehensive health and wellness benefits.
  • A vibrant and inclusive culture that values innovation, collaboration, and professional growth.
  • Opportunities for career advancement and professional development through training and workshops.
About Bowtie

Bowtie is the first licensed virtual insurer in Hong Kong, committed to creating a technology-driven insurance platform that enhances the customer experience. Our passionate team is devoted to transforming the industry and making a significant impact throughout Asia. If you are driven by innovation and the opportunity to be a part of a fast-paced, dynamic environment, we invite you to apply and join us in our mission to revolutionise insurance.

Confidentiality is assured, and data collected will solely be used for recruitment purposes, retained for up to 24 months. Bowtie is dedicated to diversity; we are an equal opportunity employer welcoming applicants from all walks of life.

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This advertiser has chosen not to accept applicants from your region.

Accenture Song - Digital Product Design Specialist (UIUX Designer)

Accenture

Posted 11 days ago

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Job Description

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About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

The company has been operating in Greater China for over 30 years. Today, it has more than 17,000 people servicing clients across the region with offices in the cities including Beijing, Shanghai, Dalian, Chengdu, Guangzhou, Shenzhen, Hong Kong and Taipei. As a trusted Partner of Choice for digital transformation, Accenture is bringing more innovation to the business and technology ecosystems and helping Chinese enterprises and the government to embrace digitization and enhance global competitiveness to succeed in the new era.

For more information about Accenture, please visit its corporate homepage and its Greater China homepage .

About Accenture Song:

As one of the key services under Accenture, Accenture Song is in the business of Experience. We connect deep human and business insights with the possibilities of technology to define and deliver new realities. We're committed to helping clients design, build, communicate and run Experiences that make peoples' lives better, more productive and more meaningful. Visit to find out more about us.

Key Responsibilities:


  • Be the voice of the customer, stakeholders and brand throughout the detailed design process with client.
  • Contribute to all detailed digital product design deliverables (e.g. information architecture, design principles, wireframes, user interface elements and interactive prototypes, design systems and guidelines, product specifications etc.).
  • Facilitate the identification of user, brand, business, and technical drivers to define digital product experience requirements.
  • Envision multiple iterative digital experience concepts starting with low-fidelity interactive prototypes and user interface explorations.
  • Effectively and compellingly present digital product concepts and their guiding experience principles in design review sessions with clients.
  • Identify key screen types across devices (e.g. desktop, mobile, connected devices) best user scenarios and generate detailed wireframes, task flows, and user interface solutions.
  • Prototype digital experiences at different levels of increasing fidelity across the entire product design process (e.g. paper, Sketch/Figma/XD/ InVision, prototypes with code).
  • Define, maintain, and evolve design systems to guide the evolution of a digital product across its entire lifecycle.
  • Visualize client’s brand expression in visual solutions that are compelling and easily rationalized.
  • Closely collaborate with product owners and agile development teams to ensure alignment to design intent throughout implementation and deployment.
  • Be a design ambassador, attending and helping to plan team and community events, workshops, and conferences.


  • Experience, Attributes and Qualifications:


  • Proven work experience with at least 3 years as a digital product designer or similar role in digital consultancy, agency or in-house with a rich portfolio of digital design projects
  • Experienced in conducting user testing, using design tools (e.g. Figma, InVision, Sketch, Adobe XD, Framer), and facilitating such workshops
  • Degree holder in Visual Design, Interactive Design or relevant field
  • Strong interpersonal and communication skill, comfortable working in diverse environments
  • Experiences with motion and micro interactions in digital products is a plus
  • Prior exposure to China and global market insight and digital trends is a plus
  • Proficient in spoken and written English, Cantonese and Mandarin
  • Good time management skills, strong with multi-tasking and prioritization


  • Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Design, Art/Creative, and Information Technology
    • Industries Business Consulting and Services

    Referrals increase your chances of interviewing at Accenture by 2x

    Get notified about new Product Designer jobs in Hong Kong, Hong Kong SAR .

    Product Designer - Graphic (1 year contract) Designer and Visual Merchandiser – Hong Kong Accenture Song - Digital Product Designer (UI/UX Designer)

    Wan Chai District, Hong Kong SAR 2 weeks ago

    Wan Chai District, Hong Kong SAR 3 weeks ago

    Accenture Song - Digital Product Designer

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    Accenture Song - Digital Product Design Specialist (UIUX Designer)

    Hong Kong, Hong Kong Accenture

    Posted 10 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Join to apply for the Accenture Song - Digital Product Design Specialist (UIUX Designer) role at Accenture

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    3 days ago Be among the first 25 applicants

    Join to apply for the Accenture Song - Digital Product Design Specialist (UIUX Designer) role at Accenture

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    About Accenture:
    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

    About Accenture:
    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
    The company has been operating in Greater China for over 30 years. Today, it has more than 17,000 people servicing clients across the region with offices in the cities including Beijing, Shanghai, Dalian, Chengdu, Guangzhou, Shenzhen, Hong Kong and Taipei. As a trusted Partner of Choice for digital transformation, Accenture is bringing more innovation to the business and technology ecosystems and helping Chinese enterprises and the government to embrace digitization and enhance global competitiveness to succeed in the new era.
    For more information about Accenture, please visit its corporate homepage and its Greater China homepage .
    About Accenture Song:
    As one of the key services under Accenture, Accenture Song is in the business of Experience. We connect deep human and business insights with the possibilities of technology to define and deliver new realities. We're committed to helping clients design, build, communicate and run Experiences that make peoples' lives better, more productive and more meaningful. Visit to find out more about us.
    Key Responsibilities:

  • Be the voice of the customer, stakeholders and brand throughout the detailed design process with client.
  • Contribute to all detailed digital product design deliverables (e.g. information architecture, design principles, wireframes, user interface elements and interactive prototypes, design systems and guidelines, product specifications etc.).
  • Facilitate the identification of user, brand, business, and technical drivers to define digital product experience requirements.
  • Envision multiple iterative digital experience concepts starting with low-fidelity interactive prototypes and user interface explorations.
  • Effectively and compellingly present digital product concepts and their guiding experience principles in design review sessions with clients.
  • Identify key screen types across devices (e.g. desktop, mobile, connected devices) best user scenarios and generate detailed wireframes, task flows, and user interface solutions.
  • Prototype digital experiences at different levels of increasing fidelity across the entire product design process (e.g. paper, Sketch/Figma/XD/ InVision, prototypes with code).
  • Define, maintain, and evolve design systems to guide the evolution of a digital product across its entire lifecycle.
  • Visualize client’s brand expression in visual solutions that are compelling and easily rationalized.
  • Closely collaborate with product owners and agile development teams to ensure alignment to design intent throughout implementation and deployment.
  • Be a design ambassador, attending and helping to plan team and community events, workshops, and conferences.
  • Experience, Attributes and Qualifications:
  • Proven work experience with at least 3 years as a digital product designer or similar role in digital consultancy, agency or in-house with a rich portfolio of digital design projects
  • Experienced in conducting user testing, using design tools (e.g. Figma, InVision, Sketch, Adobe XD, Framer), and facilitating such workshops
  • Degree holder in Visual Design, Interactive Design or relevant field
  • Strong interpersonal and communication skill, comfortable working in diverse environments
  • Experiences with motion and micro interactions in digital products is a plus
  • Prior exposure to China and global market insight and digital trends is a plus
  • Proficient in spoken and written English, Cantonese and Mandarin
  • Good time management skills, strong with multi-tasking and prioritization
  • Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Design, Art/Creative, and Information Technology
    • Industries Business Consulting and Services

    Referrals increase your chances of interviewing at Accenture by 2x

    Get notified about new Product Designer jobs in Hong Kong, Hong Kong SAR .

    Product Designer - Graphic (1 year contract) Designer and Visual Merchandiser – Hong Kong Accenture Song - Digital Product Designer (UI/UX Designer)

    Wan Chai District, Hong Kong SAR 2 weeks ago

    Wan Chai District, Hong Kong SAR 3 weeks ago

    Accenture Song - Digital Product Designer

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    UX/UI Design Lead

    Hong Kong, Hong Kong Scroll

    Posted 11 days ago

    Job Viewed

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    Job Description

    workfromhome

    Join to apply for the UX/UI Design Lead role at Scroll

    Join to apply for the UX/UI Design Lead role at Scroll

    Get AI-powered advice on this job and more exclusive features.

    Scroll is a Layer 2 scaling solution for Ethereum, specifically focusing on zkRollups. Key aspects of Scroll are zkRollup technology, Scalability, Efficiency, Security, and Developer-friendly. Overall, Scroll plays a crucial role in addressing Ethereum's scalability challenges and facilitating the growth of decentralized finance (DeFi) and other blockchain-based applications by providing a scalable and efficient Layer 2 solution.

    Position Overview

    We are hiring the UX/UI Design Lead to own the end-to-end product design and visual design processes for our next-generation web and mobile experiences. As a UI/UX design lead, you will be driving the designing process and product design leadership, from creating user flows and wireframes to building user interface mockups and prototypes. You will rely on user-centric design principle to craft industry-leading user experiences and meet the product goals. As a senior designer, You'll work with design team, set the bar for design quality, give constructive feedback to peers, and partner closely with product and engineering to ship features at pace.

    Responsibilities

    • Own and execute end-to-end design projects that deliver intuitive user experience for blockchain and web3 products.
    • Collaborate with product managers, engineers, and cross-functional stakeholders to translate requirements into intuitive and visually appealing user interfaces.
    • Utilize various research techniques such as interviews, surveys, usability testing, and ethnographic studies to gather qualitative and quantitative data.
    • Develop user-centered design concepts, wireframes, prototypes, and user flows that address user needs and align with business goals.
    • Maintain unified and high-quality design systems that adhere to style guides and brand identity.
    • Lead and mentor junior designers and help develop best practices through constructive feedback and documentation.

    Requirements

    • Bachelor's or Master's degree in Interaction Design, Human-Computer Interaction, UX Design, or a related field.
    • At least 2+ years of leading product design and visual design teams.
    • At least 5+ years of product design experience, including research, prototyping, and implementation of user-facing applications.
    • Proficiency in modern design tools such as Figma, Framer, or equivalent.
    • Proficiency in user research techniques and tools, such as interviews, surveys, usability testing software, and analytics platforms.
    • Excellent product and interaction design skills, with a strong portfolio that reflects independent project ownership and high-quality execution.
    • Strong communication skills with the ability to clearly articulate design decisions and rationale to cross-functional teams.
    • Bonus: Familiar with blockchain and web3 products

    What We Offer

    • Mission-Driven, Collaborative, and Innovative Environment: Join a team united by a shared vision, working with like-minded individuals and cutting-edge technology to advance Ethereum and blockchain innovation.
    • Comprehensive Compensation and Remote Flexibility: Benefit from a competitive salary package while enjoying the remote work from anywhere with flexible hours. Additionally, receive support for a monthly co-working membership stipend. You can choose to be paid in fiat, USDC, or other agreed-upon options.

    Scroll is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please let us know and we'll do our best to accommodate.

    Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Engineering and Information Technology
    • Industries Blockchain Services

    Referrals increase your chances of interviewing at Scroll by 2x

    Sign in to set job alerts for “Interface Specialist” roles.

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    UX/UI Design Lead

    Hong Kong, Hong Kong Scroll

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Join to apply for the UX/UI Design Lead role at Scroll

    Join to apply for the UX/UI Design Lead role at Scroll

    Get AI-powered advice on this job and more exclusive features.

    Scroll is a Layer 2 scaling solution for Ethereum, specifically focusing on zkRollups. Key aspects of Scroll are zkRollup technology, Scalability, Efficiency, Security, and Developer-friendly. Overall, Scroll plays a crucial role in addressing Ethereum's scalability challenges and facilitating the growth of decentralized finance (DeFi) and other blockchain-based applications by providing a scalable and efficient Layer 2 solution.
    Position Overview
    We are hiring the UX/UI Design Lead to own the end-to-end product design and visual design processes for our next-generation web and mobile experiences. As a UI/UX design lead, you will be driving the designing process and product design leadership, from creating user flows and wireframes to building user interface mockups and prototypes. You will rely on user-centric design principle to craft industry-leading user experiences and meet the product goals. As a senior designer, You'll work with design team, set the bar for design quality, give constructive feedback to peers, and partner closely with product and engineering to ship features at pace.
    Responsibilities

    • Own and execute end-to-end design projects that deliver intuitive user experience for blockchain and web3 products.
    • Collaborate with product managers, engineers, and cross-functional stakeholders to translate requirements into intuitive and visually appealing user interfaces.
    • Utilize various research techniques such as interviews, surveys, usability testing, and ethnographic studies to gather qualitative and quantitative data.
    • Develop user-centered design concepts, wireframes, prototypes, and user flows that address user needs and align with business goals.
    • Maintain unified and high-quality design systems that adhere to style guides and brand identity.
    • Lead and mentor junior designers and help develop best practices through constructive feedback and documentation.
    Requirements
    • Bachelor's or Master's degree in Interaction Design, Human-Computer Interaction, UX Design, or a related field.
    • At least 2+ years of leading product design and visual design teams.
    • At least 5+ years of product design experience, including research, prototyping, and implementation of user-facing applications.
    • Proficiency in modern design tools such as Figma, Framer, or equivalent.
    • Proficiency in user research techniques and tools, such as interviews, surveys, usability testing software, and analytics platforms.
    • Excellent product and interaction design skills, with a strong portfolio that reflects independent project ownership and high-quality execution.
    • Strong communication skills with the ability to clearly articulate design decisions and rationale to cross-functional teams.
    • Bonus: Familiar with blockchain and web3 products
    What We Offer
    • Mission-Driven, Collaborative, and Innovative Environment: Join a team united by a shared vision, working with like-minded individuals and cutting-edge technology to advance Ethereum and blockchain innovation.
    • Comprehensive Compensation and Remote Flexibility: Benefit from a competitive salary package while enjoying the remote work from anywhere with flexible hours. Additionally, receive support for a monthly co-working membership stipend. You can choose to be paid in fiat, USDC, or other agreed-upon options.
    Scroll is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please let us know and we'll do our best to accommodate. Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Engineering and Information Technology
    • Industries Blockchain Services

    Referrals increase your chances of interviewing at Scroll by 2x

    Sign in to set job alerts for “Interface Specialist” roles.

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    Customer Experience Design Specialist / UX UI / FS / $55k P/M

    Argyll Scott

    Posted today

    Job Viewed

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    Job Description

    Customer Experience Design Specialist / UX UI / FS / $55k P/M

    This role is a 12-month extendable contract with a leading Financial Services organization undergoing a large-scale customer transformation programme. The successful candidate will support initiatives within the Experience Design and Customer Transformation function.

    As part of the Customer Experience & Transformation team, you will enhance customer, partner, and operational experiences across end-to-end journeys by identifying pain points, co-creating solutions, and improving commercial outcomes, customer engagement, and operational efficiency.

    Key Responsibilities:

    • Analyze and redesign customer, partner, and internal journeys.
    • Collaborate with cross-functional teams to embed human-centred design.
    • Support research activities and synthesize insights into design recommendations.
    • Facilitate workshops and co-design sessions.
    • Create wireframes, mock-ups, prototypes, and storyboards.
    • Develop engaging digital and non-digital solutions with UX designers and product owners.
    • Present ideas to stakeholders at all levels.
    • Guide stakeholders in human-centred design principles.
    • Ensure insights are evidence-based, inclusive, and best practice-driven.
    • Stay informed of digital trends and customer behaviour in the sector.

    Key Skills and Experience:

    • Strong background in human-centred design, customer journey mapping, and service design.
    • Experience across full design lifecycle from research to implementation.
    • Facilitation, storytelling, and visualization skills.
    • Proficiency with industry-standard design tools.
    • Excellent communication and stakeholder engagement skills.
    • Familiarity with digital ecosystems and evolving customer behaviours.
    • Experience in financial services, insurance, or regulated industries is a plus.

    Additional details include seniority level: Entry level, employment type: Full-time, and industry: Insurance.

    This job is actively posted, and applications are encouraged from interested candidates.

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    About the latest Product design Jobs in Hong Kong !

    Associate, Journey & People Transformation (UX design/Event Management), Technology & Operations

    DBS Bank

    Posted 6 days ago

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    Job Description

    Associate, Journey & People Transformation (Event Management), Technology & Operations

    Join to apply for the Associate, Journey & People Transformation (Event Management), Technology & Operations role at DBS Bank

    Associate, Journey & People Transformation (Event Management), Technology & Operations

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    Business Function

    Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

    Business Function

    Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

    Responsibilities

    • Design strategic plan to support the Bank’s Transformation strategies in improving experience of Employees
    • Drive people engagement via guiding the team to design/plan arrangement/logistics for delivering employee events such as engagement events, volunteer work, learning activities, and branding initiatives
    • Communicate strategic messages from management through organizing internal events and designing internal newsletters & eDMs
    • Enable the awareness and capability of members involving in transformation from all levels; including knowledge, skills, practices; in all areas from ability to identify problems, solutions and implementation
    • Bridge among various stakeholders from Business, Technology and Operations on assigned projects/ initiatives contributing to DBS business priorities and strategic objectives

    Requirements

    • Bachelor or Master degree
    • Minimum 5 years working experiences, preferably in areas of event management and project management
    • Good strategic mindset and design sense
    • Proficient in in Adobe Photoshop, Illustrator, Premiere, video editing
    • Professional knowledge and skills preferred; including but not limited to Design Thinking, Human-Centered Design
    • Professional certification including Six Sigma Green Belt, PMP, Agile is a plus
    • Good communication skills in both written and spoken English and Chinese
    • Fast learning and multi-task capability to take on projects in different areas
    • Effective time and stakeholder management from different levels across functions
    • Innovative and willing to accept new ideas and changes

    Apply Now

    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    We regret only shortlisted candidates will be notified.

    Primary Location

    Hong Kong-Two Harbour Square

    Job

    User Experience

    Schedule

    Regular

    Job Type

    Full-time

    Job Posting

    Jul 10, 2025, 8:00:00 AM

    Seniority level
    • Seniority level Not Applicable
    Employment type
    • Employment type Full-time
    Job function
    • Job function Other
    • Industries Banking, Financial Services, and Investment Banking

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    Get notified about new Associate, Journey & People Transformation (Event Management), Technology & Operations jobs in Kowloon, Hong Kong SAR .

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    Associate, Journey & People Transformation (UX design/Event Management), Technology & Operations

    Kowloon, Kowloon DBS Bank

    Posted 6 days ago

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    Job Description

    Associate, Journey & People Transformation (Event Management), Technology & Operations

    Join to apply for the Associate, Journey & People Transformation (Event Management), Technology & Operations role at DBS Bank

    Associate, Journey & People Transformation (Event Management), Technology & Operations

    1 day ago Be among the first 25 applicants

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    Get AI-powered advice on this job and more exclusive features.

    Business Function
    Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

    Business Function
    Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
    Responsibilities

    • Design strategic plan to support the Bank’s Transformation strategies in improving experience of Employees
    • Drive people engagement via guiding the team to design/plan arrangement/logistics for delivering employee events such as engagement events, volunteer work, learning activities, and branding initiatives
    • Communicate strategic messages from management through organizing internal events and designing internal newsletters & eDMs
    • Enable the awareness and capability of members involving in transformation from all levels; including knowledge, skills, practices; in all areas from ability to identify problems, solutions and implementation
    • Bridge among various stakeholders from Business, Technology and Operations on assigned projects/ initiatives contributing to DBS business priorities and strategic objectives
    Requirements
    • Bachelor or Master degree
    • Minimum 5 years working experiences, preferably in areas of event management and project management
    • Good strategic mindset and design sense
    • Proficient in in Adobe Photoshop, Illustrator, Premiere, video editing
    • Professional knowledge and skills preferred; including but not limited to Design Thinking, Human-Centered Design
    • Professional certification including Six Sigma Green Belt, PMP, Agile is a plus
    • Good communication skills in both written and spoken English and Chinese
    • Fast learning and multi-task capability to take on projects in different areas
    • Effective time and stakeholder management from different levels across functions
    • Innovative and willing to accept new ideas and changes
    Apply Now
    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
    We regret only shortlisted candidates will be notified.
    Primary Location
    Hong Kong-Two Harbour Square
    Job
    User Experience
    Schedule
    Regular
    Job Type
    Full-time
    Job Posting
    Jul 10, 2025, 8:00:00 AM Seniority level
    • Seniority level Not Applicable
    Employment type
    • Employment type Full-time
    Job function
    • Job function Other
    • Industries Banking, Financial Services, and Investment Banking

    Referrals increase your chances of interviewing at DBS Bank by 2x

    Get notified about new Associate, Journey & People Transformation (Event Management), Technology & Operations jobs in Kowloon, Hong Kong SAR .

    Assistant Manager, Talent Management & Acquisition (HK) Human Resources Manager (HR Business Partner) Assistant Manager (Human Resources) – Learning and Development senior manager, HR planning & business operations

    Kwun Tong District, Hong Kong SAR 1 month ago

    Business Support Management – Administrative Assistant Manager – Associate

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    Accenture Song - User Experience Architect

    Accenture

    Posted 11 days ago

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    Job Description

    Accenture Song - User Experience Architect

    Join to apply for the Accenture Song - User Experience Architect role at Accenture

    Accenture Song - User Experience Architect

    3 days ago Be among the first 25 applicants

    Join to apply for the Accenture Song - User Experience Architect role at Accenture

    About Accenture:

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

    About Accenture:

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

    The company has been operating in Greater China for over 30 years. Today, it has more than 17,000 people servicing clients across the region with offices in the cities including Beijing, Shanghai, Dalian, Chengdu, Guangzhou, Shenzhen, Hong Kong and Taipei. As a trusted Partner of Choice for digital transformation, Accenture is bringing more innovation to the business and technology ecosystems and helping Chinese enterprises and the government to embrace digitization and enhance global competitiveness to succeed in the new era.

    For more information about Accenture, please visit its corporate homepage and its Greater China homepage .



    About Accenture Song:

    As one of the key services under Accenture, Accenture Song is in the business of Experience. We connect deep human and business insights with the possibilities of technology to define and deliver new realities. We're committed to helping clients design, build, communicate and run Experiences that make peoples' lives better, more productive and more meaningful. Visit to find out more about us.



    About the Role:

    Join our banking transformation project to reinvent customer-centric sales and marketing. We seek a specialist with 7-10 years' experience to redesign the bank's digital sales funnel using journey design principles. You'll bridge UX thinking with marketing operations to drive measurable CX improvements across all touchpoints.

    Key Responsibilities:


  • Journey Design & Optimization
  • Lead end-to-end redesign of customer journeys for sales/marketing processes
  • Map critical paths (e.g., loan applications, account onboarding) using UX methodologies
  • Identify and eliminate journey friction points through data-driven insights
  • Transformation Execution
  • Implement digital marketing capabilities (personalization, automation) aligned to journey frameworks
  • Integrate UX research findings into sales campaign strategies
  • Optimize conversion funnels using A/B testing and behavioral analytics
  • Cross-Functional Collaboration
  • Partner with UX teams to translate designs into marketing workflows
  • Align technology (martech/CDP), analytics, and branch teams on journey execution
  • Train sales teams on journey-centric engagement protocols
  • Performance Leadership
  • Establish journey KPIs (conversion lift, task completion rates, NPS)
  • Develop ROI models linking journey improvements to business outcomes
  • Report to executives on transformation progress and CX impact


  • Experience, Attributes and Qualifications:

    Core Requirements:


  • 7 -10 years in digital marketing sales transformation roles consulting or corporate
  • Proven journey design expertise Portfolio showing redesigned sales funnels journeys
  • Banking fintech experience with understanding of regulated environments
  • Strong grasp of UX principles applied to conversion optimization
  • Proficiency in marketing technologies CRM, CDP, automation tools
  • Analytics capability Google Analytics, Adobe Analytics, BI tools


  • Essential Skills:


  • Stakeholder facilitation C suite to frontline workshops
  • Data driven decision making quantitative qualitative
  • Project leadership in Agile environments
  • Consulting approach to problem solving


  • Preferred Background:


  • Experience with financial services customer journeys e.g., mortgage flows, onboarding
  • Certifications Google Marketing Platform, CXPA, or UX design methods
  • Martech implementation experience Salesforce, Adobe Experience Cloud
  • Knowledge of banking compliance KYC, PSD2
  • MBA or advanced degree in Marketing Technology


  • Seniority level
    • Seniority level Mid-Senior level
    Employment type
    • Employment type Full-time
    Job function
    • Job function Strategy/Planning and Information Technology
    • Industries Business Consulting and Services

    Referrals increase your chances of interviewing at Accenture by 2x

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